Saint Louis, MO · On-site
$52.50 - $72.25/hr
With our core focus in emerging technologies, we provide global technology workforce solutions in USA, Canada, Mexico, Brazil, UK & Australia ITSM Manager * Implementation/up gradation/Development of ...
Saint Louis, MO · On-site
$52.50 - $72.25/hr
With our core focus in emerging technologies, we provide global technology workforce solutions in USA, Canada, Mexico, Brazil, UK & Australia ITSM Manager * Implementation/up gradation/Development of ...
Saint Louis, MO · On-site
$52.50 - $72.25/hr
With our core focus in emerging technologies, we provide global technology workforce solutions in USA, Canada, Mexico, Brazil, UK & Australia ITSM Manager * Implementation/up gradation/Development of ...
Saint Louis, MO · On-site
$52.50 - $72.25/hr
With our core focus in emerging technologies, we provide global technology workforce solutions in USA, Canada, Mexico, Brazil, UK & Australia ITSM Manager * Implementation/up gradation/Development of ...
Saint Louis, MO · On-site
Ensure platform changes align with ITSM governance, security policies, and change management practices. * Use SQL to analyze platform data, validate data integrity, and support troubleshooting ...
Saint Louis, MO · On-site
Ensure platform changes align with ITSM governance, security policies, and change management practices. * Use SQL to analyze platform data, validate data integrity, and support troubleshooting ...
Ensure platform changes align with ITSM governance, security policies, and change management practices. * Use SQL to analyze platform data, validate data integrity, and support troubleshooting ...
Ensure platform changes align with ITSM governance, security policies, and change management practices. * Use SQL to analyze platform data, validate data integrity, and support troubleshooting ...
Jefferson City, MO · On-site
ITSM Specialist The ITSM Specialist plays a critical role in supporting and coordinating the ... The role also supports IT Operations Management (ITOM) initiatives by enhancing monitoring ...
Jefferson City, MO · On-site
ITSM Specialist The ITSM Specialist plays a critical role in supporting and coordinating the ... The role also supports IT Operations Management (ITOM) initiatives by enhancing monitoring ...
Saint Louis, MO · On-site
Ensure platform changes align with ITSM governance, security policies, and change management practices. * Use SQL to analyze platform data, validate data integrity, and support troubleshooting ...
Saint Louis, MO · On-site
Ensure platform changes align with ITSM governance, security policies, and change management practices. * Use SQL to analyze platform data, validate data integrity, and support troubleshooting ...
Saint Louis, MO · On-site
$50.50 - $69.50/hr
USmax Corporation is seeking a dynamic and detail-oriented Mid ServiceNow ITSM Process Systems Engineer to lead an effort to review and update IT Service Management (ITSM) processes on the ServiceNow ...
Saint Louis, MO · On-site
$50.50 - $69.50/hr
USmax Corporation is seeking a dynamic and detail-oriented Mid ServiceNow ITSM Process Systems Engineer to lead an effort to review and update IT Service Management (ITSM) processes on the ServiceNow ...
Saint Louis, MO · On-site
$52.50 - $72.25/hr
USmax Corporation is seeking a dynamic and detail-oriented Mid ServiceNow ITSM Process Systems Engineer to lead an effort to review and update IT Service Management (ITSM) processes on the ServiceNow ...
Saint Louis, MO · On-site
$52.50 - $72.25/hr
USmax Corporation is seeking a dynamic and detail-oriented Mid ServiceNow ITSM Process Systems Engineer to lead an effort to review and update IT Service Management (ITSM) processes on the ServiceNow ...
The ITSM Analyst will also develop and maintain metrics and detailed reports and dashboards to ... Knowledge Management; Service Level and Service Catalog Management; Capacity, Availability ...
The ITSM Analyst will also develop and maintain metrics and detailed reports and dashboards to ... Knowledge Management; Service Level and Service Catalog Management; Capacity, Availability ...
The ITSM Analyst will also develop and maintain metrics and detailed reports and dashboards to ... Knowledge Management; Service Level and Service Catalog Management; Capacity, Availability ...
The ITSM Analyst will also develop and maintain metrics and detailed reports and dashboards to ... Knowledge Management; Service Level and Service Catalog Management; Capacity, Availability ...
Kansas City, MO · On-site
$86K - $138K/yr
Experience operating in an ITSM Management tool such as Remedy (preferred) to track and manage all work. * Experience supporting call-center operations to include customer service, first-call ...
Kansas City, MO · On-site
$86K - $138K/yr
Experience operating in an ITSM Management tool such as Remedy (preferred) to track and manage all work. * Experience supporting call-center operations to include customer service, first-call ...
Experience operating in an ITSM Management tool such as Remedy (preferred) to track and manage all work. * Experience supporting call-center operations to include customer service, first-call ...
Experience operating in an ITSM Management tool such as Remedy (preferred) to track and manage all work. * Experience supporting call-center operations to include customer service, first-call ...
Experience operating in an ITSM Management tool such as Remedy (preferred) to track and manage all work. * Experience supporting call-center operations to include customer service, first-call ...
Experience operating in an ITSM Management tool such as Remedy (preferred) to track and manage all work. * Experience supporting call-center operations to include customer service, first-call ...
The ideal candidate is a customer focused, data driven leader who combines strong ITSM discipline ... Endpoint & Asset Management * Oversee global endpoint and asset lifecycle (procurement through ...
The ideal candidate is a customer focused, data driven leader who combines strong ITSM discipline ... Endpoint & Asset Management * Oversee global endpoint and asset lifecycle (procurement through ...
Experience in ITAM (IT Asset Management) and/or ITSM (IT Service Management) platforms (e.g., ServiceNow) Understanding of workflow integration between IAM and ITSM (access requests, ticketing ...
Quick apply
Experience in ITAM (IT Asset Management) and/or ITSM (IT Service Management) platforms (e.g., ServiceNow) Understanding of workflow integration between IAM and ITSM (access requests, ticketing ...
Saint Louis, MO · On-site
ITSM (IT Service Management) * Mobile Device Management Top Skills: * Customer Service with ITSM knowledge * Deskside support experience and walk-in support experience * White Glove Support ...
Saint Louis, MO · On-site
ITSM (IT Service Management) * Mobile Device Management Top Skills: * Customer Service with ITSM knowledge * Deskside support experience and walk-in support experience * White Glove Support ...
Saint Louis, MO · On-site
$50.50 - $69.50/hr
In this role, you will also play a key part in IT Service Management (ITSM) and IT Operations Management (ITOM) transformation initiatives, leveraging modern observability, AIOps, and automation ...
Saint Louis, MO · On-site
$50.50 - $69.50/hr
In this role, you will also play a key part in IT Service Management (ITSM) and IT Operations Management (ITOM) transformation initiatives, leveraging modern observability, AIOps, and automation ...
Saint Louis, MO · On-site +1
This role coordinates daily work and provides technical guidance, manages staffing and service performance, oversees vendor relationships, and works with ITSM practice owners to support consistent ...
Saint Louis, MO · On-site +1
This role coordinates daily work and provides technical guidance, manages staffing and service performance, oversees vendor relationships, and works with ITSM practice owners to support consistent ...
Saint Louis, MO · On-site
This role coordinates daily work and provides technical guidance, manages staffing and service performance, oversees vendor relationships, and works with ITSM practice owners to support consistent ...
Saint Louis, MO · On-site
This role coordinates daily work and provides technical guidance, manages staffing and service performance, oversees vendor relationships, and works with ITSM practice owners to support consistent ...
Proficiency in IT Asset Management and ITSM platforms (e.g., ServiceNow, Jira) * Strong knowledge of computer systems, networks, and troubleshooting methodologies * Excellent verbal and written ...
Proficiency in IT Asset Management and ITSM platforms (e.g., ServiceNow, Jira) * Strong knowledge of computer systems, networks, and troubleshooting methodologies * Excellent verbal and written ...
$11.93 - $16.75
3% of jobs
$16.75 - $21.56
4% of jobs
$21.56 - $26.38
3% of jobs
$26.38 - $31.19
5% of jobs
$34.20 is the 25th percentile. Wages below this are outliers.
$31.19 - $36.01
15% of jobs
$36.01 - $40.82
8% of jobs
$40.82 - $45.64
6% of jobs
The median wage is $47.80 / hr.
$45.64 - $50.45
11% of jobs
$50.45 - $55.27
12% of jobs
$58.18 is the 75th percentile. Wages above this are outliers.
$55.27 - $60.08
13% of jobs
$60.08 - $64.90
20% of jobs
$11
$45
$64
| Aspect | Itsm Manager | Service Desk Manager |
|---|---|---|
| Primary Focus | Oversees IT service management processes, ensuring efficient delivery and compliance | Manages daily service desk operations, customer support, and incident resolution |
| Certifications | ITIL, COBIT, PMP often preferred | ITIL, HDI certifications common |
| Work Environment | Strategic, process-oriented, cross-departmental | Operational, customer-facing, team management |
| Industry Usage | IT service providers, large enterprises | IT support centers, corporate IT departments |
While both roles focus on IT service delivery, the Itsm Manager has a broader, process-driven role overseeing overall IT service management strategies. The Service Desk Manager concentrates on daily support operations and customer interactions. Understanding these differences helps in choosing the right career path or job focus.
The most popular types of Itsm jobs in Missouri are:
For Itsm Manager jobs in Missouri, the most frequently searched job titles are:
The top searched job categories for Itsm Manager jobs in Missouri are:
Cities in Missouri with the most Itsm Manager job openings:
Saint Louis, MO • On-site
$52.50 - $72.25/hr
Contractor
Re-posted 4 days ago
About VDart:
VDart is an emerging global information technology staffing provider with expertise in Enterprise Resource Planning (Oracle/SAP), SMAC (Social, Mobile, Cloud, Analytics), Business Intelligence & Infrastructure services. Three-time consecutive winner of Best Places to Work in Atlanta and Best and Brightest Award, VDart has successfully deployed over 3500 contractors in the last five years with over 60% of its deployments with Fortune 1000 corporations. We possess deep industry expertise and focus in BFSI, Manufacturing, Retail, Energy & Utility, Healthcare, Technology and the Public-Sector. Our scope, knowledge, industry expertise and global footprint have enabled us to provide best in the industry solutions. With our core focus in emerging technologies, we provide global technology workforce solutions in USA, Canada, Mexico, Brazil, UK & Australia
ITSM Manager
Using BMC Remedy Developer Studio to customize forms, fields, overlay, workflows and related system components
Administering BMC Remedy Action Request (AR) platform and Mid-Tier Web Servers versions 8.1 or 9.1.
Experience with LDAP, Active Directory structure and third party software integrations
Experienced in designing, developing, testing and deploying custom Remedy application and workflow enhancements per business
requirements
Hands on Implementation/Development on BMC Virtual Agent and BMC MyIT
All your information will be kept confidential according to EEO guidelines.
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Software development, internet and it and professional, scientific, and technical services
1,001 - 5,000 Employees
Alpharetta, GA, US
