ITIL Foundation. * Min. 2-3 years' experience as app developer. * Application Production Support Experience, atleast 4-5 years. * Expertise in Unix/Linux, Shell Scripting/Perl scripting (Perl, Python ...
ITIL Foundation. * Min. 2-3 years' experience as app developer. * Application Production Support Experience, atleast 4-5 years. * Expertise in Unix/Linux, Shell Scripting/Perl scripting (Perl, Python ...
... of ITIL methodologies and processes. Deep understanding of the configuration management database (CMDB), IT Service Management (ITSM) processes and their value/relevance to Security solutions ...
... of ITIL methodologies and processes. Deep understanding of the configuration management database (CMDB), IT Service Management (ITSM) processes and their value/relevance to Security solutions ...
Senior CMDB Analyst
Raleigh, NC · On-site
$89K - $116K/yr
ITIL v3 or v4 certification with advanced knowledge of ITIL best practices and application of concepts with expertise in Configuration Management and working knowledge of ITAM and ITSM processes.
Senior CMDB Analyst
Raleigh, NC · On-site
$89K - $116K/yr
ITIL v3 or v4 certification with advanced knowledge of ITIL best practices and application of concepts with expertise in Configuration Management and working knowledge of ITAM and ITSM processes.
... ITIL processes and working within a process driven life cycle Ability to mentor professional development staff on IBM products and best practices. Additional Information Webcam interview is ...
... ITIL processes and working within a process driven life cycle Ability to mentor professional development staff on IBM products and best practices. Additional Information Webcam interview is ...
Senior CMDB Analyst
Raleigh, NC · On-site
$89K - $116K/yr
ITIL v3 or v4 certification with advanced knowledge of ITIL best practices and application of concepts with expertise in Configuration Management and working knowledge of ITAM and ITSM processes.
Senior CMDB Analyst
Raleigh, NC · On-site
$89K - $116K/yr
ITIL v3 or v4 certification with advanced knowledge of ITIL best practices and application of concepts with expertise in Configuration Management and working knowledge of ITAM and ITSM processes.
ITIL service management practices * Incident, Problem, Change, and Release Management * Vulnerability Management, Business Continuity, and Disaster Recovery * Experience in a Large Financial ...
ITIL service management practices * Incident, Problem, Change, and Release Management * Vulnerability Management, Business Continuity, and Disaster Recovery * Experience in a Large Financial ...
ITIL service management practices * Incident, Problem, Change, and Release Management * Vulnerability Management, Business Continuity, and Disaster Recovery * Experience in a Large Financial ...
ITIL service management practices * Incident, Problem, Change, and Release Management * Vulnerability Management, Business Continuity, and Disaster Recovery * Experience in a Large Financial ...
ITIL service management practices * Incident, Problem, Change, and Release Management * Vulnerability Management, Business Continuity, and Disaster Recovery * Experience in a Large Financial ...
ITIL service management practices * Incident, Problem, Change, and Release Management * Vulnerability Management, Business Continuity, and Disaster Recovery * Experience in a Large Financial ...
Senior CMDB Analyst
Raleigh, NC · On-site
$89K - $116K/yr
ITIL v3 or v4 certification with advanced knowledge of ITIL best practices and application of concepts with expertise in Configuration Management and working knowledge of ITAM and ITSM processes.
Senior CMDB Analyst
Raleigh, NC · On-site
$89K - $116K/yr
ITIL v3 or v4 certification with advanced knowledge of ITIL best practices and application of concepts with expertise in Configuration Management and working knowledge of ITAM and ITSM processes.
ITIL service management practices * Incident, Problem, Change, and Release Management * Vulnerability Management, Business Continuity, and Disaster Recovery * Experience in a Large Financial ...
ITIL service management practices * Incident, Problem, Change, and Release Management * Vulnerability Management, Business Continuity, and Disaster Recovery * Experience in a Large Financial ...
Basic understanding of ITIL v3 methodologies * Understanding of enterprise IT architecture * Web Technologies (XML, HTML, JAVA Script, AJAX, CSS, HTTP, etc.) * Impeccable time-management and record ...
Basic understanding of ITIL v3 methodologies * Understanding of enterprise IT architecture * Web Technologies (XML, HTML, JAVA Script, AJAX, CSS, HTTP, etc.) * Impeccable time-management and record ...
Senior CMDB Analyst
Raleigh, NC · On-site
$89K - $116K/yr
ITIL v3 or v4 certification with advanced knowledge of ITIL best practices and application of concepts with expertise in Configuration Management and working knowledge of ITAM and ITSM processes.
Senior CMDB Analyst
Raleigh, NC · On-site
$89K - $116K/yr
ITIL v3 or v4 certification with advanced knowledge of ITIL best practices and application of concepts with expertise in Configuration Management and working knowledge of ITAM and ITSM processes.
ITIL service management practices * Incident, Problem, Change, and Release Management * Vulnerability Management, Business Continuity, and Disaster Recovery * Experience in a Large Financial ...
ITIL service management practices * Incident, Problem, Change, and Release Management * Vulnerability Management, Business Continuity, and Disaster Recovery * Experience in a Large Financial ...
Senior CMDB Analyst
Raleigh, NC · On-site
$89K - $116K/yr
ITIL v3 or v4 certification with advanced knowledge of ITIL best practices and application of concepts with expertise in Configuration Management and working knowledge of ITAM and ITSM processes.
Senior CMDB Analyst
Raleigh, NC · On-site
$89K - $116K/yr
ITIL v3 or v4 certification with advanced knowledge of ITIL best practices and application of concepts with expertise in Configuration Management and working knowledge of ITAM and ITSM processes.
ITIL service management practices * Incident, Problem, Change, and Release Management * Vulnerability Management, Business Continuity, and Disaster Recovery * Experience in a Large Financial ...
ITIL service management practices * Incident, Problem, Change, and Release Management * Vulnerability Management, Business Continuity, and Disaster Recovery * Experience in a Large Financial ...
ITIL service management practices * Incident, Problem, Change, and Release Management * Vulnerability Management, Business Continuity, and Disaster Recovery * Experience in a Large Financial ...
ITIL service management practices * Incident, Problem, Change, and Release Management * Vulnerability Management, Business Continuity, and Disaster Recovery * Experience in a Large Financial ...
Major Incident Manager
Raleigh, NC · On-site
Governance & Compliance Ensures adherence to ITIL and organizational ITSM standards. Supports audit and compliance requirements related to incident and change management processes. Maintains ...
Major Incident Manager
Raleigh, NC · On-site
Governance & Compliance Ensures adherence to ITIL and organizational ITSM standards. Supports audit and compliance requirements related to incident and change management processes. Maintains ...
Major Incident Manager
Raleigh, NC · On-site
Governance & Compliance Ensures adherence to ITIL and organizational ITSM standards. Supports audit and compliance requirements related to incident and change management processes. Maintains ...
Major Incident Manager
Raleigh, NC · On-site
Governance & Compliance Ensures adherence to ITIL and organizational ITSM standards. Supports audit and compliance requirements related to incident and change management processes. Maintains ...
... using ITIL for incident and problem management Vendor management experience Ability to multi-task as candidate will manage concurrent workstreams Strong communication skills as project teams will ...
... using ITIL for incident and problem management Vendor management experience Ability to multi-task as candidate will manage concurrent workstreams Strong communication skills as project teams will ...
ITIL Foundation certification * Experience with ITSM tools (e.g., ServiceNow) * Experience in federal or government IT environments Work Environment * Office and/or customer-site environment * May ...
ITIL Foundation certification * Experience with ITSM tools (e.g., ServiceNow) * Experience in federal or government IT environments Work Environment * Office and/or customer-site environment * May ...
Itil information
See Raleigh, NC salary details
$10.75 - $13.13
2% of jobs
$13.13 - $15.51
20% of jobs
$15.92 is the 25th percentile. Wages below this are outliers.
$15.51 - $17.89
14% of jobs
The median wage is $18.95 / hr.
$17.89 - $20.27
30% of jobs
$22.11 is the 75th percentile. Wages above this are outliers.
$20.27 - $22.65
11% of jobs
$22.65 - $25.02
6% of jobs
$25.02 - $27.40
4% of jobs
$27.40 - $29.78
3% of jobs
$29.78 - $32.16
6% of jobs
$32.16 - $34.54
1% of jobs
$34.54 - $36.92
1% of jobs
$10
$21
$36
How much do itil jobs pay per hour?
As of Aug 17, 2026, the average hourly pay for itil in Raleigh, NC is $21.30, according to ZipRecruiter salary data. Most workers in this role earn between $15.87 and $23.37 per hour, depending on experience, location, and employer.
What is ITIL and what does an ITIL professional do?
ITIL stands for Information Technology Infrastructure Library, which is a set of best practices for delivering IT services efficiently and effectively. An ITIL professional uses these best practices to help organizations align their IT services with business needs, improve service delivery, reduce costs, and manage risk. Their responsibilities often include process improvement, incident management, change management, and ensuring that IT services meet agreed-upon standards and expectations.
What are the key skills and qualifications needed to thrive as an ITIL professional, and why are they important?
To thrive as an ITIL professional, you need a solid understanding of IT service management principles, process optimization, and typically an ITIL certification. Familiarity with ITSM tools such as ServiceNow, BMC Remedy, or Jira Service Management is important for managing workflows and incidents. Strong analytical thinking, communication, and stakeholder management skills set top performers apart in this field. These competencies are crucial for ensuring efficient IT service delivery, continual improvement, and alignment of IT services with business needs.
How does an ITIL professional typically collaborate with other departments to improve service delivery?
ITIL professionals often work closely with various departments such as IT operations, customer support, and business units to align IT services with organizational needs. They facilitate communication between technical teams and non-technical stakeholders, ensuring that service management processes are clear and effective. Regular meetings, process documentation, and service reviews are common ways ITIL professionals foster collaboration, leading to more efficient incident resolution and continuous service improvement.
What is the difference between Itil vs ServiceNow Administrator?
| Aspect | Itil | ServiceNow Administrator |
|---|---|---|
| Certifications | ITIL Foundation, ITIL Expert | ServiceNow Certified System Administrator |
| Work Environment | IT service management, process improvement | ServiceNow platform management, automation |
| Industry Usage | IT service providers, large enterprises | Organizations using ServiceNow for ITSM |
While ITIL is a set of best practices for IT service management, a ServiceNow Administrator focuses on managing and configuring the ServiceNow platform to implement ITIL processes. Both roles require understanding of ITSM principles, but ITIL provides the framework, whereas the ServiceNow Administrator applies it within the ServiceNow environment.
Is ITIL entry level?
ITIL (Information Technology Infrastructure Library) certifications are available at multiple levels, including Foundation, which is considered entry level and suitable for beginners. The Foundation certification covers basic concepts and practices, making it accessible without prior experience, but job requirements may also seek relevant skills or experience in IT service management. Advanced certifications require more experience and knowledge of ITIL frameworks.
Is ITIL in demand?
ITIL (Information Technology Infrastructure Library) professionals are in demand as organizations seek to improve IT service management and operational efficiency. Certifications like ITIL Foundation can enhance job prospects, and roles often require knowledge of ITSM tools and processes. The demand varies by industry and region but remains steady in organizations prioritizing IT service quality.
What jobs can I get with ITIL?
With ITIL certification, you can pursue roles such as IT Service Manager, ITIL Process Consultant, Service Desk Manager, or IT Operations Analyst. These positions typically require knowledge of IT service management best practices, process improvement, and often involve managing IT services, infrastructure, or support teams.
What are the most commonly searched types of Itil jobs in Raleigh, NC?
The most popular types of Itil jobs in Raleigh, NC are:
What are popular job titles related to Itil jobs in Raleigh, NC?
For Itil jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Itil jobs in Raleigh, NC look for?
The top searched job categories for Itil jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Itil jobs?
Cities near Raleigh, NC with the most Itil job openings:
Full-time
Re-posted 16 days ago
Job description
Company Description
EROS Technologies was founded with a simple motive of offering the clients exactly what they want, how they want and when they want it. By leveraging for its clients its technological edge and right-sourcing advantage, EROS in a short period of time has grown to become one of the most trusted strategic technology partners. Treating every client as the top priority, we customize our solutions and services to align with the unique needs of each client.
Job Description
Title: L3 - Support Engineering / Automation & Problem analyst
Durham NC
Contract to hireÂ
Must Have:
- ITIL Foundation.
- Min. 2-3 years' experience as app developer.
- Application Production Support Experience, atleast 4-5 years.
- Expertise in Unix/Linux, Shell Scripting/Perl scripting (Perl, Python, bashes).
- Technically strong in PL/SQL programming, Oracle Database application development & support.
- Expertise in managing and supporting Virtual DC & Virtualization.
Additional Information
All your information will be kept confidential according to EEO guidelines.
About Eros Technologies
Sourced by ZipRecruiter
We create a culture that inspires us to work smart, together. Experience Eros is dedicated to delivering services to all our Fortune 100 to Fortune 500, SME, and Enterprise customers in the USA, Canada, and India. Eros Technologies is a leading Global Consulting and IT services company, offering a wider variety of solutions customized to the needs of demanding industries and diversified business environments. We help clients move forward in every part of their businesses, from strategic planning to day-to-day operations by enhancing our consulting and outsourcing expertise with alliances and other capabilities. Eros can mobilize the right people, skills, and technologies to help its clients improve their performances. We create Solutions with the aim of increasing your organization’s efficiency, productivity, and profits.
Industry
Human resources consulting services
Company size
1,001 - 5,000 Employees
Headquarters location
Lewes, DE, US
Year founded
2015