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Hrsd Jobs in Raleigh, NC (NOW HIRING)

Deloitte

ServiceNow HRSD Manager

Raleigh, NC · On-site

ServiceNow HRSD Manager Our Human Capital practice is at the forefront of transforming the nature of work. As converging forces reshape industries, our team uniquely addresses the complexities of ...

Infosys

Service Now HRSD Administrator

Raleigh, NC · On-site

They are seeking a Service Now HRSD Administrator to empower businesses within the services, utilities, energy, and resources sectors through strategic digital transformation. The role involves ...

DPR Construction

ServiceNow Developer

Raleigh, NC · Hybrid

$97K - $183K/yr

This role will initially focus on developing solutions across the HR Service Delivery (HRSD) and IT Service Management (ITSM) products with future opportunities to shape the adoption of other modules ...

VeridianTech

ServiceNow Solution Architect

Holly Springs, NC · On-site

$54.50 - $71.75/hr

Lead solution design across modules such as ITSM, ITOM, CSM, HRSD, CMDB/SACM, SecOps, GRC, and IRM * Translate business objectives and requirements into scalable and upgrade safe target architectures

All JobsHrsd JobsHrsd Jobs in Raleigh, NC

Hrsd information

See Raleigh, NC salary details

$57.8K

$94.6K

$138.5K

How much do hrsd jobs pay per year?

As of Jun 27, 2026, the average yearly pay for hrsd in Raleigh, NC is $94,613.00, according to ZipRecruiter salary data. Most workers in this role earn between $79,700.00 and $117,600.00 per year, depending on experience, location, and employer.

What jobs are under HRM?

Jobs under Human Resource Management (HRM) include HR generalists, recruiters, training and development specialists, compensation and benefits analysts, employee relations managers, and HR coordinators. These roles focus on recruiting, onboarding, employee engagement, policy implementation, and compliance, often requiring skills in communication, organization, and familiarity with HR software tools.

What does HRSD stand for?

HRSD stands for Harborview Medical Center's Mental Health and Substance Use Disorder services, but in a job context, it often refers to the Human Resources Service Delivery role, which involves managing HR processes and employee relations within an organization.

What is the highest paying human services job?

In human services, executive roles such as Director of Social Services or Clinical Director tend to have the highest salaries, often exceeding six figures. These positions typically require advanced degrees, extensive experience, and strong leadership skills, and they oversee programs, staff, and budgets within healthcare, social work, or community organizations.

What is the difference between Hrsd vs HR Specialist?

AspectHrsdHR Specialist
Required CredentialsHigh School diploma or equivalent; some roles may require certificationsBachelor's degree in Human Resources or related field; certifications like PHR or SHRM-CP often preferred
Work EnvironmentOffice settings, HR departments, or remoteOffice-based, HR departments, or remote
Employer & Industry UsageCommonly used in healthcare, social services, or government sectorsWidely used across industries including corporate, healthcare, and non-profit

While both Hrsd and HR Specialist roles involve human resources functions, Hrsd positions often focus on entry-level tasks with fewer certifications, whereas HR Specialists typically require a bachelor's degree and relevant certifications. HR Specialists usually handle more complex HR functions, making them more versatile across industries.

What job makes $10,000 a month without a degree?

High-paying sales roles such as real estate brokers, software sales, or luxury car sales can earn $10,000 or more monthly without requiring a college degree. Success in these jobs depends on strong communication skills, experience, and performance-based commissions or bonuses.

What are the key skills and qualifications needed to thrive as an HRSD (Human Resources Service Delivery) professional, and why are they important?

To thrive as an HRSD professional, you need a solid understanding of HR processes, employee relations, and business operations, typically supported by a degree in human resources or a related field. Familiarity with HR information systems (HRIS), case management tools, and platforms like ServiceNow HRSD is often required, along with relevant HR certifications such as SHRM or HRCI. Strong interpersonal skills, attention to detail, and the ability to resolve issues efficiently help distinguish top performers in this role. These skills ensure effective HR service delivery, compliance, and a positive employee experience within the organization.

What are HRSD jobs?

HRSD jobs refer to positions within Human Resources Service Delivery, a function that manages and optimizes HR processes such as payroll, benefits administration, employee onboarding, and HR support services. Professionals in HRSD ensure efficient delivery of HR services to employees and often use technology to streamline operations. These roles are crucial in maintaining employee satisfaction and compliance with HR policies. HRSD jobs can be found in various industries and typically require strong communication, organizational, and problem-solving skills.

What are some common challenges faced by HRSD professionals, and how can they be addressed?

HRSD (Human Resources Service Delivery) professionals often encounter challenges such as managing high volumes of employee inquiries, navigating complex HR technologies, and ensuring consistency in HR processes across different teams or locations. To address these issues, strong communication skills, a solid understanding of HR systems, and a proactive approach to process improvement are key. Collaborating closely with IT and other HR specialists can also help streamline workflows and enhance the employee experience.
What are popular job titles related to Hrsd jobs in Raleigh, NC? For Hrsd jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Hrsd jobs in Raleigh, NC look for? The top searched job categories for Hrsd jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Hrsd jobs? Cities near Raleigh, NC with the most Hrsd job openings:
Hrsd jobs near you
ServiceNow HRSD Manager

ServiceNow HRSD Manager

Deloitte

Raleigh, NC • On-site

Other

This job post has expired today. Applications are no longer accepted.

Deloitte rating

8.1

Company rating: 8.1 out of 10

Based on 86 frontline employees who took The Breakroom Quiz

55th of 139 rated financial services

Job description

ServiceNow HRSD Manager

Our Human Capital practice is at the forefront of transforming the nature of work. As converging forces reshape industries, our team uniquely addresses the complexities of work, workforce, and workplace dynamics. We leverage sector-specific insights and cross-domain perspectives to help organizations tackle their most challenging workforce issues and align talent strategies with their strategic visions. Our practice is renowned for making work better for humans and humans better at work. Be part of this exciting era of change and join us on this transformative journey.

Recruiting for this role ends on 6/19/2026.

Work you'll do:

As a Manager on the ServiceNow HRSD team, you will be responsible for:

  • Leading the design and implementation of ServiceNow HRSD solutions using Deloitte's agile deployment methodology
  • Collaborating with functional and technical teams to facilitate requirements gathering, sprint design sessions, and solution planning for ServiceNow HRSD applications
  • Developing implementation plans for HRSD deployments, including milestones, scope, budget, and high-level solution architecture
  • Creating user journeys and user stores to support the design and configuration of Case Management, Journeys, Knowledge Management and AI/Virtual Agent capabilities
  • Overseeing solution delivery activities, including workshops, testing, defect resolution, and deployment support.
  • Managing project workstreams by coordinating with cross-functional stakeholders, tracking progress against timelines, and identifying and mitigating delivery risks early

A successful candidate would possess these skills:

  • Ability to work independently and collaborate as part of a team
  • Effective written and verbal communication skills
  • Meticulous attention to detail and quality of work product
  • Ability to build and sustain professional relationships
  • Ability to lead projects or workstreams
  • Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment
  • Strong interpersonal skills and professional demeanor
  • Ability to meet deadlines
  • Ability to mentor and provide clear guidance to others

The Team

Our HR Strategy & Technology Offering is dedicated to developing leading global HR strategies and implementing cutting-edge HR technologies. We drive transformation and maximize the workforce experience, ensuring sustained HR effectiveness and value. In a world of disruption, our solutions empower organizations to navigate challenges seamlessly, enhancing their HR capabilities and fostering a resilient workforce.

Our ServiceNow HRSD Team is dedicated to delivering solutions that help clients transform their HR practices and driving significant cost savings, increased efficiency, a stronger competitive advantage, and an improved employee experience.

Required Qualifications:

  • Bachelor's degree
  • 6+ years of experience implementing or optimizing ServiceNow HRSD solutions
  • 3+ years of experience in the delivery and implementation of at least one ServiceNow HRSD core module
  • Ability to travel 0-50%, on average, based on the work you do and the clients and industries/sectors you serve
  • Limited immigration sponsorship may be available

Preferred Qualifications:

  • Project management experience
  • Big 4 consulting experience
  • Experience designing and/or implementing an HR shared service center (supported SSC design/launch for 1,000+ employees and/or multiple regions; defining service catalog, tiering (L0-L3), and SLAs/XLAs)
  • Experience developing implementation plans in ServiceNow (created detailed plans/work breakdowns for 2+ ServiceNow releases covering design/build/test/cutover/hypercare; including UAT and integration milestones)
  • Experience with a full HRSD suite implementation (delivered 1+ end-to-end HR Service Delivery (HRSD) implementation including Case & Knowledge Management, Employee Center/Portal, HR Catalog/Workflows, and go-live stabilization)

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $141,200 to $278,300.

You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.

Qualifications:

ServiceNow HRSD Manager

Our Human Capital practice is at the forefront of transforming the nature of work. As converging forces reshape industries, our team uniquely addresses the complexities of work, workforce, and workplace dynamics. We leverage sector-specific insights and cross-domain perspectives to help organizations tackle their most challenging workforce issues and align talent strategies with their strategic visions. Our practice is renowned for making work better for humans and humans better at work. Be part of this exciting era of change and join us on this transformative journey.

Recruiting for this role ends on 6/19/2026.

Work you'll do:

As a Manager on the ServiceNow HRSD team, you will be responsible for:

  • Leading the design and implementation of ServiceNow HRSD solutions using Deloitte's agile deployment methodology
  • Collaborating with functional and technical teams to facilitate requirements gathering, sprint design sessions, and solution planning for ServiceNow HRSD applications
  • Developing implementation plans for HRSD deployments, including milestones, scope, budget, and high-level solution architecture
  • Creating user journeys and user stores to support the design and configuration of Case Management, Journeys, Knowledge Management and AI/Virtual Agent capabilities
  • Overseeing solution delivery activities, including workshops, testing, defect resolution, and deployment support.
  • Managing project workstreams by coordinating with cross-functional stakeholders, tracking progress against timelines, and identifying and mitigating delivery risks early

A successful candidate would possess these skills:

  • Ability to work independently and collaborate as part of a team
  • Effective written and verbal communication skills
  • Meticulous attention to detail and quality of work product
  • Ability to build and sustain professional relationships
  • Ability to lead projects or workstreams
  • Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment
  • Strong interpersonal skills and professional demeanor
  • Ability to meet deadlines
  • Ability to mentor and provide clear guidance to others

The Team

Our HR Strategy & Technology Offering is dedicated to developing leading global HR strategies and implementing cutting-edge HR technologies. We drive transformation and maximize the workforce experience, ensuring sustained HR effectiveness and value. In a world of disruption, our solutions empower organizations to navigate challenges seamlessly, enhancing their HR capabilities and fostering a resilient workforce.

Our ServiceNow HRSD Team is dedicated to delivering solutions that help clients transform their HR practices and driving significant cost savings, increased efficiency, a stronger competitive advantage, and an improved employee experience.

Required Qualifications:

  • Bachelor's degree
  • 6+ years of experience implementing or optimizing ServiceNow HRSD solutions
  • 3+ years of experience in the delivery and implementation of at least one ServiceNow HRSD core module
  • Ability to travel 0-50%, on average, based on the work you do and the clients and industries/sectors you serve
  • Limited immigration sponsorship may be available

Preferred Qualifications:

  • Project management experience
  • Big 4 consulting experience
  • Experience designing and/or implementing an HR shared service center (supported SSC design/launch for 1,000+ employees and/or multiple regions; defining service catalog, tiering (L0-L3), and SLAs/XLAs)
  • Experience developing implementation plans in ServiceNow (created detailed plans/work breakdowns for 2+ ServiceNow releases covering design/build/test/cutover/hypercare; including UAT and integration milestones)
  • Experience with a full HRSD suite implementation (delivered 1+ end-to-end HR Service Delivery (HRSD) implementation including Case & Knowledge Management, Employee Center/Portal, HR Catalog/Workflows, and go-live stabilization)

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $141,200 to $278,300.

You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.

Education:Bachelor's DegreeEmployment Type:

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