Work you'll do As a ServiceNow HRSD Senior Consultant you will be responsible for: * Supporting ServiceNow HR Service Delivery implementations and optimization efforts across design, build, test ...
Work you'll do As a ServiceNow HRSD Senior Consultant you will be responsible for: * Supporting ServiceNow HR Service Delivery implementations and optimization efforts across design, build, test ...
Experience across multiple ServiceNow product lines (ITSM, ITOM, CSM, HRSD, ITAM, SPM, SecOps, IRM/GRC, AI/Now Assist). Responsibilities: * Define enterprise-wide ServiceNow architecture roadmap ...
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Experience across multiple ServiceNow product lines (ITSM, ITOM, CSM, HRSD, ITAM, SPM, SecOps, IRM/GRC, AI/Now Assist). Responsibilities: * Define enterprise-wide ServiceNow architecture roadmap ...
ServiceNow Developer
Raleigh, NC · Hybrid
$97K - $183K/yr
This role will initially focus on developing solutions across the HR Service Delivery (HRSD) and IT Service Management (ITSM) products with future opportunities to shape the adoption of other modules ...
ServiceNow Developer
Raleigh, NC · Hybrid
$97K - $183K/yr
This role will initially focus on developing solutions across the HR Service Delivery (HRSD) and IT Service Management (ITSM) products with future opportunities to shape the adoption of other modules ...
ServiceNow Solution Architect
Holly Springs, NC · On-site
$54.50 - $71.75/hr
Lead solution design across modules such as ITSM, ITOM, CSM, HRSD, CMDB/SACM, SecOps, GRC, and IRM * Translate business objectives and requirements into scalable and upgrade safe target architectures
ServiceNow Solution Architect
Holly Springs, NC · On-site
$54.50 - $71.75/hr
Lead solution design across modules such as ITSM, ITOM, CSM, HRSD, CMDB/SACM, SecOps, GRC, and IRM * Translate business objectives and requirements into scalable and upgrade safe target architectures
Only W2_Contract || ServiceNow Now Assist Consultant || Remote
Raleigh, NC · On-site
$50 - $55/hr
Preferred Qualifications • Experience implementing Now Assist for: • ITSM • HRSD • Customer Service Management (CSM) • IT Operations Management (ITOM) • Understanding of Generative AI ...
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Only W2_Contract || ServiceNow Now Assist Consultant || Remote
Raleigh, NC · On-site
$50 - $55/hr
Preferred Qualifications • Experience implementing Now Assist for: • ITSM • HRSD • Customer Service Management (CSM) • IT Operations Management (ITOM) • Understanding of Generative AI ...
CSM, Creator Workflow, ITOM, HRSD, IRM/GRC, Source2Pay (S2P) * Experience with GBS on NOW, NOW Assist, Creator Workflow Information for applicants with a need for accommodation: The wage range for ...
CSM, Creator Workflow, ITOM, HRSD, IRM/GRC, Source2Pay (S2P) * Experience with GBS on NOW, NOW Assist, Creator Workflow Information for applicants with a need for accommodation: The wage range for ...
Hrsd information
See Raleigh, NC salary details
$57.8K - $65.2K
22% of jobs
$65.2K - $72.5K
0% of jobs
$76.2K is the 25th percentile. Wages below this are outliers.
$72.5K - $79.8K
5% of jobs
The median wage is $85.8K / yr.
$79.8K - $87.2K
28% of jobs
$87.2K - $94.5K
16% of jobs
$94.5K - $101.8K
3% of jobs
$103.1K is the 75th percentile. Wages above this are outliers.
$101.8K - $109.2K
3% of jobs
$109.2K - $116.5K
3% of jobs
$116.5K - $123.9K
3% of jobs
$123.9K - $131.2K
2% of jobs
$131.2K - $138.5K
14% of jobs
$57.8K
$94.6K
$138.5K
How much do hrsd jobs pay per year?
As of Jul 26, 2026, the average yearly pay for hrsd in Raleigh, NC is $94,613.00, according to ZipRecruiter salary data. Most workers in this role earn between $79,700.00 and $117,600.00 per year, depending on experience, location, and employer.
What is the difference between Hrsd vs HR Specialist?
| Aspect | Hrsd | HR Specialist |
|---|---|---|
| Required Credentials | High School diploma or equivalent; some roles may require certifications | Bachelor's degree in Human Resources or related field; certifications like PHR or SHRM-CP often preferred |
| Work Environment | Office settings, HR departments, or remote | Office-based, HR departments, or remote |
| Employer & Industry Usage | Commonly used in healthcare, social services, or government sectors | Widely used across industries including corporate, healthcare, and non-profit |
While both Hrsd and HR Specialist roles involve human resources functions, Hrsd positions often focus on entry-level tasks with fewer certifications, whereas HR Specialists typically require a bachelor's degree and relevant certifications. HR Specialists usually handle more complex HR functions, making them more versatile across industries.
What are the key skills and qualifications needed to thrive as an HRSD (Human Resources Service Delivery) professional, and why are they important?
To thrive as an HRSD professional, you need a solid understanding of HR processes, employee relations, and business operations, typically supported by a degree in human resources or a related field. Familiarity with HR information systems (HRIS), case management tools, and platforms like ServiceNow HRSD is often required, along with relevant HR certifications such as SHRM or HRCI. Strong interpersonal skills, attention to detail, and the ability to resolve issues efficiently help distinguish top performers in this role. These skills ensure effective HR service delivery, compliance, and a positive employee experience within the organization.
What are HRSD jobs?
HRSD jobs refer to positions within Human Resources Service Delivery, a function that manages and optimizes HR processes such as payroll, benefits administration, employee onboarding, and HR support services. Professionals in HRSD ensure efficient delivery of HR services to employees and often use technology to streamline operations. These roles are crucial in maintaining employee satisfaction and compliance with HR policies. HRSD jobs can be found in various industries and typically require strong communication, organizational, and problem-solving skills.
What are some common challenges faced by HRSD professionals, and how can they be addressed?
HRSD (Human Resources Service Delivery) professionals often encounter challenges such as managing high volumes of employee inquiries, navigating complex HR technologies, and ensuring consistency in HR processes across different teams or locations. To address these issues, strong communication skills, a solid understanding of HR systems, and a proactive approach to process improvement are key. Collaborating closely with IT and other HR specialists can also help streamline workflows and enhance the employee experience.
What are popular job titles related to Hrsd jobs in Raleigh, NC? For Hrsd jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Hrsd jobs in Raleigh, NC look for? The top searched job categories for Hrsd jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Hrsd jobs? Cities near Raleigh, NC with the most Hrsd job openings:
Deloitte rating
8.1
Based on 91 frontline employees who took The Breakroom Quiz
58th of 150 rated financial services
Job description
Our Human Capital practice is at the forefront of transforming the nature of work. As converging forces reshape industries, our team uniquely addresses the complexities of work, workforce, and workplace dynamics. We leverage sector-specific insights and cross-domain perspectives to help organizations tackle their most challenging workforce issues and align talent strategies with their strategic visions. Our practice is renowned for making work better for humans and humans better at work. Be part of this exciting era of change and join us on this transformative journey.
Recruiting for this role ends on 8/14/2026.
Work you'll do
As a ServiceNow HRSD Senior Consultant you will be responsible for:
- Supporting ServiceNow HR Service Delivery implementations and optimization efforts across design, build, test, deployment, and stabilization activities
Gathering, documenting, and validating business requirements, process flows, and functional design inputs for HR service delivery transformation initiatives
Contributing to client deliverables such as implementation plans, work breakdown structures, status updates, process documentation, and solution recommendations
Collaborating with cross-functional teams to support project milestones, issue resolution, stakeholder alignment, and client communications
Assisting with workshops, working sessions, and design discussions related to HR shared services, case management, knowledge management, employee portal experiences, and workflow enablement
A successful candidate would possess these skills:
- Ability to work independently and collaborate as part of a team
Effective written and verbal communication skills
Meticulous attention to detail and quality of work product
Ability to build and sustain professional relationships
Ability to lead projects or workstreams
Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment
Strong interpersonal skills and professional demeanor
Ability to meet deadlines
Ability to provide clear guidance to others
The team
Our HR Strategy & Technology Offering is dedicated to developing leading global HR strategies and implementing cutting-edge HR technologies. We drive transformation and maximize the workforce experience, ensuring sustained HR effectiveness and value. In a world of disruption, our solutions empower organizations to navigate challenges seamlessly, enhancing their HR capabilities and fostering a resilient workforce.
Qualifications
Required:
- Bachelor's degree
4+ years of experience in ServiceNow implementations and optimizations
2+ years of experience delivering and implementing at least 1 ServiceNow HR Service Delivery core module
Ability to travel 0-50%, on average, based on the work you do and the clients and industries/sectors you serve.
Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future.
Preferred:
- 3+ years of project management experience leading end-to-end projects
2+ years of Big 4 consulting experience across 3+ client engagements
Experience supporting the design or launch of an HR shared service center for 1,000+ employees or multiple regions
Experience creating implementation plans or work breakdown structures for 2+ ServiceNow releases across design, build, test, cutover, and hypercare
Experience delivering 1+ end-to-end ServiceNow HR Service Delivery implementation, including Case and Knowledge Management, Employee Center or Portal, HR Catalog or Workflows, and go-live stabilization
The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $116,200 to $229,100.
You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.
Our Human Capital practice is at the forefront of transforming the nature of work. As converging forces reshape industries, our team uniquely addresses the complexities of work, workforce, and workplace dynamics. We leverage sector-specific insights and cross-domain perspectives to help organizations tackle their most challenging workforce issues and align talent strategies with their strategic visions. Our practice is renowned for making work better for humans and humans better at work. Be part of this exciting era of change and join us on this transformative journey.
Recruiting for this role ends on 8/14/2026.
Work you'll do
As a ServiceNow HRSD Senior Consultant you will be responsible for:
- Supporting ServiceNow HR Service Delivery implementations and optimization efforts across design, build, test, deployment, and stabilization activities
Gathering, documenting, and validating business requirements, process flows, and functional design inputs for HR service delivery transformation initiatives
Contributing to client deliverables such as implementation plans, work breakdown structures, status updates, process documentation, and solution recommendations
Collaborating with cross-functional teams to support project milestones, issue resolution, stakeholder alignment, and client communications
Assisting with workshops, working sessions, and design discussions related to HR shared services, case management, knowledge management, employee portal experiences, and workflow enablement
A successful candidate would possess these skills:
- Ability to work independently and collaborate as part of a team
Effective written and verbal communication skills
Meticulous attention to detail and quality of work product
Ability to build and sustain professional relationships
Ability to lead projects or workstreams
Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment
Strong interpersonal skills and professional demeanor
Ability to meet deadlines
Ability to provide clear guidance to others
The team
Our HR Strategy & Technology Offering is dedicated to developing leading global HR strategies and implementing cutting-edge HR technologies. We drive transformation and maximize the workforce experience, ensuring sustained HR effectiveness and value. In a world of disruption, our solutions empower organizations to navigate challenges seamlessly, enhancing their HR capabilities and fostering a resilient workforce.
Qualifications
Required:
- Bachelor's degree
4+ years of experience in ServiceNow implementations and optimizations
2+ years of experience delivering and implementing at least 1 ServiceNow HR Service Delivery core module
Ability to travel 0-50%, on average, based on the work you do and the clients and industries/sectors you serve.
Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future.
Preferred:
- 3+ years of project management experience leading end-to-end projects
2+ years of Big 4 consulting experience across 3+ client engagements
Experience supporting the design or launch of an HR shared service center for 1,000+ employees or multiple regions
Experience creating implementation plans or work breakdown structures for 2+ ServiceNow releases across design, build, test, cutover, and hypercare
Experience delivering 1+ end-to-end ServiceNow HR Service Delivery implementation, including Case and Knowledge Management, Employee Center or Portal, HR Catalog or Workflows, and go-live stabilization
The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $116,200 to $229,100.
You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.