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Remote Servicenow Jobs in Raleigh, NC (NOW HIRING)

ServiceNow

Sr Commercial Account Exec

Raleigh, NC · On-site +1

Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more ...

ServiceNow

Sr Commercial Account Exec

Raleigh, NC · On-site +1

Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more ...

ServiceNow

Sr Commercial Account Exec

Raleigh, NC · On-site +1

Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more ...

First Citizens Bank

Senior CMDB Analyst

Raleigh, NC · Remote

$85K - $113K/yr

Overview This is a remote role that may only be hired in the following location(s): AZ, FL, GA, NC ... Ability to create new KPIs and knowledge of other ServiceNow tools for analysis. * Provide weekly ...

First Citizens Bank

Senior CMDB Analyst

Raleigh, NC · Remote

$85K - $113K/yr

Overview This is a remote role that may only be hired in the following location(s): AZ, FL, GA, NC ... Ability to create new KPIs and knowledge of other ServiceNow tools for analysis. * Provide weekly ...

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How much do remote servicenow jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for remote servicenow in Raleigh, NC is $60.42, according to ZipRecruiter salary data. Most workers in this role earn between $50.48 and $69.42 per hour, depending on experience, location, and employer.

What is a Remote ServiceNow?

A Remote ServiceNow job involves working with the ServiceNow platform to develop, configure, and manage IT service management (ITSM) solutions from a remote location. Professionals in these roles may handle tasks like customizing workflows, integrating third-party tools, and troubleshooting issues. Remote ServiceNow jobs are common in IT support, development, administration, and consulting, allowing flexibility while supporting businesses in optimizing their service management processes.

What are the typical challenges faced when working remotely as a ServiceNow professional?

Remote ServiceNow professionals often face challenges such as managing communication across virtual teams, adapting to different time zones, and proactively collaborating with stakeholders to gather requirements and resolve issues. Staying updated with platform enhancements and maintaining productivity without direct supervision can also require strong personal organization skills. However, most organizations provide collaborative tools and clear processes to support remote work, ensuring team members stay connected and aligned. Success in this role comes from being proactive, maintaining clear communication, and leveraging available resources to overcome remote work challenges.

What are the key skills and qualifications needed to thrive in the remote ServiceNow position?

To thrive as a Remote ServiceNow professional, you need solid expertise in ServiceNow platform administration, ITSM processes, and scripting languages such as JavaScript, backed by a relevant degree or ServiceNow certifications. Familiarity with modules like Incident, Change, and Problem Management, as well as tools such as ServiceNow Studio and Flow Designer, is typically required. Strong problem-solving ability, effective communication, and self-motivation are standout soft skills in this remote position. These qualifications enable you to efficiently deliver technical solutions, collaborate virtually with global teams, and ensure optimal platform performance.

What are the most commonly searched types of Servicenow jobs in Raleigh, NC?

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For Remote Servicenow jobs in Raleigh, NC, the most frequently searched job titles are:

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Remote Servicenow jobs near you
Infographic showing various Remote Servicenow job openings in Raleigh, NC as of August 2026, with employment types broken down into 81% Full Time, 6% Part Time, and 13% Contract. Highlights an 77% Physical, 8% Hybrid, and 15% Remote job distribution, with an average salary of $125,671 per year, or $60.4 per hour.

Sr Commercial Account Exec

ServiceNow

Raleigh, NC • On-site, Remote

Full-time

Posted 22 days ago

ServiceNow rating

8.3

Company rating: 8.3 out of 10

Based on 10 frontline employees who took The Breakroom Quiz

100th of 244 rated software companies

Job description

Company Description
It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone-freeing people from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow- helping 85% of the Fortune 500® work smarter, faster, and better. We're building an AI-native culture where technology and talent are unstoppable together. And we're just getting started.
Join us to put AI to work for people.
Job Description
The Commercial Account Executive will produce new business sales revenue from software licenses within customers in the [insert location here] area with 1,000 to 5,000 employees. This will be achieved through territory planning, including researching prospect customers, using business development strategies and completing field-based sales activities within an assigned territory.
What you get to do in this role:
The Commercial Account Executive builds relationships within Mid-Market clients while achieving quarterly and annual sales quotas for an assigned territory.
  • Develop and run a sales strategy in the allocated territory with a target prospect list, and a regional sales plan
  • Partner with the marketing team to initiate marketing plans to increase growth
  • Qualify prospects and develop new sales opportunities and ongoing revenue streams
  • Arrange and conduct initial product demonstrations and presentations
  • Lead ongoing account management to ensure customer satisfaction and improve additional revenue streams
  • Be a trusted advisor to your customers by understanding their business and advising on how ServiceNow can help their IT roadmap

Qualifications
To be successful in this role you have:
  • Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.
  • 5+ years of experience in a Commercial Account Executive (or equivalent) role within the IT industry
  • Experience achieving sales targets
  • Ability to work in a matrixed support organization using multiple virtual specialists
  • Executive-level relationship management experience
  • Ability to provide transparency to sales process with excellent CRM hygiene
  • Travel: 20-40%, and in some cases up to 50%

FD21
Additional Information
Work Personas
We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.
Equal Opportunity Employer
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
Accommodations
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance.
Export Control Regulations
For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
From Fortune. ©2026 Fortune Media IP Limited. All rights reserved. Used under license.

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About ServiceNow

Sourced by ZipRecruiter

At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can't wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible. We dream big together, supporting each other to make our individual and collective dreams come true. The future is ours, and it starts with you. With more than 7,400+ customers, we serve approximately 80% of the Fortune 500, and we're proud to be one of FORTUNE's 100 Best Companies to Work For® and World's Most Admired Companies® 2022.

Industry

It services

Company size

5,001 - 10,000 Employees

Headquarters location

Santa Clara, CA, US

Year founded

2004

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