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Itil Service Desk Manager Jobs (NOW HIRING)

IT Service Desk Manager

Taneytown, MD · On-site

$100K - $150K/yr

IT Service Desk Manager Job Overview: The IT Service Desk Manager is a member of the Global ... Manage incident, problem, and change management lifecycles in alignment with ITIL best practices

IT Service Desk Manager

Taneytown, MD · On-site

$100K - $150K/yr

IT Service Desk Manager Job Overview: The IT Service Desk Manager is a member of the Global ... Manage incident, problem, and change management lifecycles in alignment with ITIL best practices

The IT Service Desk Manager is a member of the Global Information Technology team responsible for ... Manage incident, problem, and change management lifecycles in alignment with ITIL best practices

Implement and optimize ITIL-aligned service management processes. Team Management * Lead, mentor, and coach service desk analysts to maintain high performance and engagement. * Conduct regular ...

Implement and optimize ITIL-aligned service management processes. Team Management * Lead, mentor, and coach service desk analysts to maintain high performance and engagement. * Conduct regular ...

Experience with ITIL and LEAN is desired. Environmental / Working Conditions * Work is contained ... The Service Desk Manager is responsible for overall leadership and management of the IT Service ...

Service Desk Manager Regular Full-Time First/Mid-Level Mgmt Miramar, FL, US This is a hybrid ... Ensure compliance with ITIL-based processes, including Incident, Request, Problem, Knowledge, and ...

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Service Desk Manager Introduction We are seeking a highly skilled and experienced Service Desk ... Strong knowledge of ITIL framework and best practices. * Proficiency in using ServiceNow or similar ...

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Maintain compliance with ITIL processes, ISO standards, and internal operational procedures ... management, Troubleshooting, Customer service, Service desk, Help desk, Help desk support ...

Maintain compliance with ITIL processes, ISO standards, and internal operational procedures ... management, Troubleshooting, Customer service, Service desk, Help desk, Help desk support ...

Red Cup IT is seeking an MSP Service Desk Manager responsible for leading the service desk team and ... ITIL certification is preferred. • Broad technical knowledge of Windows Server/AD, Microsoft 365 ...

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Itil Service Desk Manager information

See salary details

$36.5K

$94.5K

$157K

How much do itil service desk manager jobs pay per year?

As of Sep 11, 2026, the average yearly pay for itil service desk manager in the United States is $94,518.00, according to ZipRecruiter salary data. Most workers in this role earn between $71,000.00 and $112,500.00 per year, depending on experience, location, and employer.

What cities are hiring for Itil Service Desk Manager jobs?

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Infographic showing various Itil Service Desk Manager job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $94,518 per year, or $45.4 per hour.

ITIL Service Desk Manager_VOICE_ITSM_W2

Cambridge, MA • On-site

US IT Solutions Inc
Software Development • 51 - 200 employees

Contractor

Re-posted 10 days ago


Job description

Company Description

We are based in Fremont, California that offers complete technology services in IT staffing, Mobile development, Web development and Cloud computing . We work along with its clients to deliver high-performance results, based exclusively on the one of a kind requirements.

Job Description

We are looking to fill a position for ITIL Service Desk Manager in Cambridge MA.

Qualifications

ITIL

ITSM

Cisco

VOIP

Customer Service

Change management

Additional Information

In person interview is acceptable for this position.