Itil Service Desk Project Manager Jobs (NOW HIRING)

We are looking to fill a position for ITIL Service Desk Manager in Cambridge MA. Selected person will be responsible for delivering high levels of customer service quality and availability across the ...

The ITIL Service Manager oversees facilitates, and administers ITIL based service support and/or ... Lead large scale projects * Guide others on cross-functional projects outside of their own ...

The Service Desk Manager is responsible for leading the daily operations of the IT Service Desk ... Strong project management and organizational skills. Preferred Qualifications * ITIL or ITSM ...

The Service Desk Manager is responsible for leading the daily operations of the IT Service Desk ... Strong project management and organizational skills. Preferred Qualifications * ITIL or ITSM ...

ITIL certification or familiarity with ITIL service management practices. * Technical writing and ... Additional work hours may be requested to support projects, operational priorities, technology ...

ITIL certification or familiarity with ITIL service management practices. * Technical writing and ... Additional work hours may be requested to support projects, operational priorities, technology ...

ITIL certification or familiarity with ITIL service management practices. * Technical writing and ... Additional work hours may be requested to support projects, operational priorities, technology ...

Follow ITIL best practices for Incident, Request, Problem, and Knowledge Management. Document ... . Minimum Qualifications: High School Diploma or GED. Two (2) years of experience providing ...

Coordinate with infrastructure, projects, and service delivery on cross-functional service issues ... ITIL Foundation certification preferred * Excellent written and verbal communication * Proven track ...

The Service Desk Manager will be responsible for overall project management of complex IT contracts ... Required : • Holds ITIL Certification. • The manager shall demonstrate five (5) years of ...

Responsible for overall project management of complex, multi-task IT contracts.Plan, organize and ... Possess an ITIL certification. May hold 1 or more Help Desk Institute (HDI) certifications; HDI ...

Knowledge of ITIL service management principles. * Strong written and verbal communication skills ... projects, or professional experience. * Basic familiarity with PowerShell, Python, batch scripting ...

Knowledge of ITIL service management principles. * Strong written and verbal communication skills ... projects, or professional experience. * Basic familiarity with PowerShell, Python, batch scripting ...

Participate in project planning and implementation, providing technical expertise and guidance ... Strong knowledge of ITIL framework and best practices. * Proficiency in using ServiceNow or similar ...

## Tier 3 Service Desk LeadApplylocations: Washington, DCtime type: Full timeposted on: Posted ... ITIL service management practices, enterprise infrastructure, and cybersecurity operations ...

... Desk Operations o Cloud Platforms (Azure, AWS, M365) o ITIL Service Management • Experience managing client-facing managed services accounts. • Experience owning service financials, budgets ...

... projects, training, and initiatives that deliver excellent customer service. Beyond managing ... Manager owns multiple ITIL processes and serves as the liaison between the Universal Service Desk ...

This position is accountable for the effective delivery of ITIL Service Desk and Incident ... Ensures effective management and execution of Technology Success projects and the end user ...

This position is accountable for the effective delivery of ITIL Service Desk and Incident ... Ensures effective management and execution of Technology Success projects and the end user ...

Implement, manage, and maintain ITIL-compliant Service Desk systems, such as incident tracking ... projects. SAIC's approximately 15,000 employees are driven by integrity and mission focus to serve ...