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It Help Desk Project Manager Jobs (NOW HIRING)

Job Title: Contract IT Help Desk Qualifications This is an onsite position located in Ann Arbor, Michigan. Relocation assistance will not be provided required * Associate degree or higher * Help Desk ...

IT Help Desk Technician

Norwich, CT ยท On-site

$23 - $25/hr

Print Management First Responder - IT Support Location: William W. Backus Hospital - 326 Washington ... This role is ideal for candidates with IT Help Desk or technical support experience who enjoy ...

... Account Manager) covering uptime and incident summaries, active project status, top risks ... Prior experience in an IT support, help desk, or managed services provider (MSP) environment.

Assists with various projects, including with outside departmental members. * Participates in the ... Management of TUAU submissions and response, DQ cakes.com * Financial Data and Reporting - SPLH ...

Position Title: IT Help Desk Analyst Location: Conyers, GA Engagement Type: Contract Work Mode ... management, and external partners. * Participate in departmental task forces, project teams, and ...

The GFI office equipment Help Desk is part of the Field IT team and is an additional resource for our MFP and MPS customers. The Print IT Help Desk team members are our first responders in IT service ...

The GFI office equipment Help Desk is part of the Field IT team and is an additional resource for our MFP and MPS customers. The Print IT Help Desk team members are our first responders in IT service ...

Monitor, manage, and respond to IT help desk tickets within required timeframes. * Troubleshoot basic network, Wi-Fi, VPN, and connectivity issues. * Create and manage user accounts and basic access ...

Description The IT Help Desk I position provides day-to-day technical support to employees and ... Manage basic user, group, mailbox, and license requests. * Assist with Microsoft Teams and ...

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It Help Desk Project Manager information

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$39K

$86.7K

$135.5K

How much do it help desk project manager jobs pay per year?

As of Sep 11, 2026, the average yearly pay for it help desk project manager in the United States is $86,730.00, according to ZipRecruiter salary data. Most workers in this role earn between $65,000.00 and $106,000.00 per year, depending on experience, location, and employer.

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Infographic showing various It Help Desk Project Manager job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 26% Part Time, and 4% Contract. Highlights an 88% Physical, 1% Hybrid, and 11% Remote job distribution, with an average salary of $86,730 per year, or $41.7 per hour.

IT HELP DESK

Ann Arbor, MI โ€ข On-site

Full-time

Re-posted 29 days ago


Job description

Job description

Job Title: Contract IT Help Desk

Qualifications This is an onsite position located in Ann Arbor, Michigan. Relocation assistance will not be provided

required

  • Associate degree or higher
  • Help Desk Support (2+ years)
  • Microsoft Windows (2+ years)
  • Active Directory (1+ years)
  • Citrix (1+ years)
  • 2+ years of experience in ANY of the following:
    • Microsoft Office
    • Microsoft Azure

Job Summary: As an IT HELP DESK you will be responsible for providing technical support and troubleshooting assistance to our clients. You will be the first point of contact for any IT-related issues and will work closely with our clients to resolve their problems in a timely and efficient manner.

Key Responsibilities:

- Provide first-level technical support and troubleshooting for IT-related issues

- Respond to incoming calls, emails, and tickets in a timely and professional manner

- Identify, diagnose, and resolve technical problems for clients

- Escalate complex issues to the appropriate teams for further resolution

- Document all support activities and resolutions in our ticketing system

- Collaborate with team members to continuously improve processes and procedures

- Participate in on-call rotation for off-hours support as needed

- Stay up-to-date with the latest technologies and industry trends to provide the best support to our clients

Requirements:

- Associate degree or higher in a related field

- Minimum of 2 year of experience in help desk support

- Proficiency in Microsoft Windows operating systems

- Experience with Active Directory and Citrix

- Familiarity with Microsoft Office applications

- Available for off-hours support on a rotating basis

- Knowledge of Microsoft Azure is a plus

- Excellent communication and customer service skills

- Ability to work independently and in a team environment

- Strong problem-solving and troubleshooting skills