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It Help Desk Project Manager Jobs (NOW HIRING)

The Ford Agency is actively recruiting for an IT Help Desk Technician for a top DC law firm. This ... Manage and resolve Tier 1 service desk request * Track and resolve service tickets in a timely ...

Job Summary : eMazzanti Technologies is a leading provider of IT Services looking to expand their eCare Managed Services team. The role involves providing level 1 and level 2 help desk support to ...

IT Help Desk Specialist Cottingham & Butler is looking to add an IT Help Desk Specialist to our team. Our IT Help Desk Specialists are the front-line technical support for our employees in office and ...

IT Help Desk

Chicago, IL · On-site

$19 - $22/hr

The Information Technology Support/Helpdesk is responsible for providing internal technical support ... desk phones. * Maintain adequate knowledge of existing hardware and software in use to maximize ...

IT Help Desk Specialist

Baton Rouge, LA · On-site

$80K - $110K/hr

We are seeking an IT Help Desk Specialist to provide day-to-day technical support to clinical and ... Support increased ticket or call volume during peak periods, system updates, and special projects.

The Information Technology Support/Helpdesk is responsible for providing internal technical support ... desk phones. * Maintain adequate knowledge of existing hardware and software in use to maximize ...

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It Help Desk Project Manager information

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$39K

$86.7K

$135.5K

How much do it help desk project manager jobs pay per year?

As of Sep 11, 2026, the average yearly pay for it help desk project manager in the United States is $86,730.00, according to ZipRecruiter salary data. Most workers in this role earn between $65,000.00 and $106,000.00 per year, depending on experience, location, and employer.

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Infographic showing various It Help Desk Project Manager job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 26% Part Time, and 4% Contract. Highlights an 88% Physical, 1% Hybrid, and 11% Remote job distribution, with an average salary of $86,730 per year, or $41.7 per hour.

IT Help Desk Technician

Washington, DC

ford agency
Recruiting and Staffing Services • 1 - 10 employees

$51K - $82K/yr

Full-time

Re-posted 25 days ago


Job description

The Ford Agency is actively recruiting for an IT Help Desk Technician for a top DC law firm.  This individual will join a busy team, provide IT support to end-users, identify trends with incidents and collaborate with engineering teams to find actionable solutions.  This is a terrific opportunity for an individual with at least 2 years of IT support experience who's looking to continue to grow alongside IT professionals!

Available shifts: Wednesday - Sunday 3:30pm - 12:00 am; Saturday-Monday 11:30pm - 1:00pm

Responsibilities Include:
 • Manage and resolve Tier 1 service desk request
 • Track and resolve service tickets in a timely manner
 • Keep up to date with firm's applications, Microsoft 365, and other documentation systems
 • Monitor incidents to identify trends, determine cause, and work with technical teams to find solutions
 
 
Qualifications Include:
 • Bachelor's Degree in IT or Computer Science
 • 2+ years of help desk or IT support experience
 • Experience in a large law firm or other professional services firm highly preferred
 • Experience maintaining and supporting Windows 11, Microsoft 365 applications, and mobile devices
 • Excellent interpersonal and communication skills

Compensation:
 • $51,000 - $82,000 annually 

Candidates for this position must be based in DC, MD, or VA area or have independent plans for relocation.

The Ford Agency is a recruiting firm based in Washington, DC. We represent a broad range of organizations including: non-profits, associations, legal, consulting, and government relations firms. This position is an opening with one of our clients.

To see more open positions available through The Ford Agency, please check out our website at www.ford-agency.com.