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Itil Remote Jobs in Raleigh, NC (NOW HIRING)

First Citizens Bank

Senior CMDB Analyst

Raleigh, NC · Remote

$85K - $113K/yr

Overview This is a remote role that may only be hired in the following location(s): AZ, FL, GA, NC ... ITIL v3 or v4 certification with advanced knowledge of ITIL best practices and application of ...

First Citizens Bank

Senior CMDB Analyst

Raleigh, NC · Remote

$85K - $113K/yr

Overview This is a remote role that may only be hired in the following location(s): AZ, FL, GA, NC ... ITIL v3 or v4 certification with advanced knowledge of ITIL best practices and application of ...

USM

AEM Architect - REMOTE - GC, USC

Raleigh, NC · Remote

$196K/yr

AEM Architect - REMOTE Location: Raleigh, NC Duration: 12+ Months Contract * Expertise with Adobe ... In particular the applications and continuous improvement of ITIL processes * Demonstrates an ...

Danaher

IT Project Manager - Remote

Raleigh, NC · On-site +1

$120K - $160K/yr

This position is eligible for a remote work arrangement in which you can work remotely from your home. Additional information about this remote work arrangement will be provided by your interview ...

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Itil Remote information

See Raleigh, NC salary details

$19

$24

$32

How much do itil remote jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for itil remote in Raleigh, NC is $24.47, according to ZipRecruiter salary data. Most workers in this role earn between $22.21 and $24.52 per hour, depending on experience, location, and employer.

What is an ITIL Remote?

An ITIL Remote job involves managing IT services and processes according to the ITIL (Information Technology Infrastructure Library) framework while working remotely. Professionals in this role focus on service delivery, incident management, problem resolution, and continuous improvement to align IT services with business needs. They use ITIL best practices to enhance efficiency, reduce downtime, and improve customer satisfaction. This position typically requires strong knowledge of ITIL methodologies, communication skills, and experience with IT service management (ITSM) tools.

What are the key skills and qualifications needed to thrive in the ITIL Remote position?

To thrive as an ITIL Remote professional, you need a thorough understanding of ITIL frameworks, strong process management abilities, and prior experience in IT service management roles. Proficiency with ITSM tools such as ServiceNow, BMC Remedy, or Jira Service Management, along with ITIL Foundation or higher certifications, is typically expected. Excellent communication, analytical thinking, and problem-solving skills are crucial for collaborating with distributed teams and addressing service incidents or improvements remotely. These skills and qualifications are essential to ensure consistent delivery and optimization of IT services within organizations operating in remote or hybrid environments.

What are some common challenges faced by ITIL Remote professionals, and how can they be addressed?

ITIL Remote professionals often face challenges such as coordinating across time zones, ensuring clear communication with stakeholders, and maintaining service quality without on-site interaction. Proactive use of collaborative tools, regular virtual meetings, and well-documented processes can help mitigate misunderstandings and delays. Additionally, developing strong self-management and prioritization skills allows for efficient handling of incidents and service requests. By staying connected with their team and leveraging technology, remote ITIL specialists can maintain high standards of IT service delivery.

What are popular job titles related to Itil Remote jobs in Raleigh, NC?

For Itil Remote jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Itil Remote jobs in Raleigh, NC look for?

The top searched job categories for Itil Remote jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Itil Remote jobs?

Cities near Raleigh, NC with the most Itil Remote job openings:

Itil Remote jobs near you
Infographic showing various Itil Remote job openings in Raleigh, NC as of August 2026, with employment types broken down into 82% Full Time, and 18% Contract. Highlights an 100% Remote job distribution, with an average salary of $50,898 per year, or $24.5 per hour.

1-20- Service Desk Specialist

Focused HR Solutions

Raleigh, NC • Remote

Full-time

Re-posted 19 days ago

Job description

This job is remote. 
Our client has an opening for  a  Service Desk (739934)
This position is up to  6 months, with the option of an extension, and the client is in Raleigh, NC

Please send rate and resume:
  • Experience providing excellent customer service skills using ITIL methodology Required 2 Years
  • Experience working in a call center environment and Service Desk role Required 2 Years
  • ServiceNow experience Desired  
  • HDI Support Center Analyst, ITIL v3 Foundation A+ certification highly preferred Highly desired  
  • Advanced troubleshooting and problem-solving skills in Microsoft Windows 7 & 10, Microsoft Office suite, and O365 Required 2 Years
  • Troubleshooting skills in desktop hardware/software, network connectivity, network printing, email, smartphones, and web-based applications. Required 2 Years

By replying to this job advertisement, I agree I want to receive additional job advertisements from Focused HR Solutions, including email, phone and mail to the contact information I am submitting. I consent to Focused HR Solutions, its affiliates, third parties and partners processing my personal data for these purposes and as described in the Privacy Policy. I understand that I can withdraw my consent at anytime.
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About Focuses HR Solutions

Sourced by ZipRecruiter

Focused HR Solutions is a Certified Women Business Enterprise by WBENC. FHR is a full service staffing firm that assists clients nationwide with supplemental staff for their information technology departments on a contract, contract to hire, and direct hire basis. Our team has extensive experience providing full service staffing needs to small, medium and large clients. Focused HR Solutions provides services to technology-driven clients that include many of the most prominent firms in the United States. Our client base includes State and Local Governments, Software Vendors, top Fortune 500 Companies, as well as companies in the automotive, retail, financial, health care, and telecommunication industries. At Focused HR Solutions, we utilize technology to market our candidate’s skills and fulfill our client’s job assignments guaranteed.

Industry

Recruiting and staffing services

Company size

11 - 50 Employees

Headquarters location

Scottsdale, AZ, US

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