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Itil Remote Jobs in Chicago, IL (NOW HIRING)

BDO

ServiceNow Architect

Oak Brook, IL · Remote

Experience with ticketing systems and remote management tools, required * Strong understanding of ITIL processes, preferred * Four (4) or more years working in conjunction with off-shore teams to ...

Sterling Engineering Inc.

Director of IT

Chicago, IL · On-site +1

Lead enterprise IT service management functions utilizing ITIL best practices. * Oversee incident ... and remote support. * Support zero-trust security initiatives and secure workforce access ...

Ntiva

System Engineer

Lombard, IL · On-site +1

The specific allocation of remote versus onsite requirements fluctuates based on project types or ... Certifications including Microsoft Role Based Certifications, Cisco CCNA/CCNP, VMware VCP, ITIL ...

K2services

Director of Information Security

Chicago, IL · Remote

$150K - $200K/yr

You'llreport to the EVP of Technology Enabled Solutions. Full time/Permanent role Remote across the ... Build service delivery processes aligned to ITIL and SOC best practices * Develop KPIs and ...

Zones

Project Manager, Service Delivery

Carol Stream, IL · Remote

$101K - $120K/yr

PMP, ITIL or equivalent Certification preferred. Required Technical hardware: * Ability to make occasional phone calls to customers. * Effective remote office setup with dual screens and reliable ...

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How much do itil remote jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for itil remote in Chicago, IL is $25.93, according to ZipRecruiter salary data. Most workers in this role earn between $23.51 and $26.01 per hour, depending on experience, location, and employer.

What is an ITIL Remote?

An ITIL Remote job involves managing IT services and processes according to the ITIL (Information Technology Infrastructure Library) framework while working remotely. Professionals in this role focus on service delivery, incident management, problem resolution, and continuous improvement to align IT services with business needs. They use ITIL best practices to enhance efficiency, reduce downtime, and improve customer satisfaction. This position typically requires strong knowledge of ITIL methodologies, communication skills, and experience with IT service management (ITSM) tools.

What are the key skills and qualifications needed to thrive in the ITIL Remote position?

To thrive as an ITIL Remote professional, you need a thorough understanding of ITIL frameworks, strong process management abilities, and prior experience in IT service management roles. Proficiency with ITSM tools such as ServiceNow, BMC Remedy, or Jira Service Management, along with ITIL Foundation or higher certifications, is typically expected. Excellent communication, analytical thinking, and problem-solving skills are crucial for collaborating with distributed teams and addressing service incidents or improvements remotely. These skills and qualifications are essential to ensure consistent delivery and optimization of IT services within organizations operating in remote or hybrid environments.

What are some common challenges faced by ITIL Remote professionals, and how can they be addressed?

ITIL Remote professionals often face challenges such as coordinating across time zones, ensuring clear communication with stakeholders, and maintaining service quality without on-site interaction. Proactive use of collaborative tools, regular virtual meetings, and well-documented processes can help mitigate misunderstandings and delays. Additionally, developing strong self-management and prioritization skills allows for efficient handling of incidents and service requests. By staying connected with their team and leveraging technology, remote ITIL specialists can maintain high standards of IT service delivery.

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Itil Remote jobs near you
Infographic showing various Itil Remote job openings in Chicago, IL as of August 2026, with employment types broken down into 90% Full Time, 6% Part Time, and 4% Contract. Highlights an 100% Remote job distribution, with an average salary of $53,938 per year, or $25.9 per hour.

IT Procurement Manager - Remote

DivIHN Integration Inc

Deerfield, IL • Remote

Contractor

Re-posted 3 days ago

Job description

DivIHN (pronounced “divine”) is a CMMI ML3-certified Technology and Talent solutions firm. Driven by a unique Purpose, Culture, and Value Delivery Model, we enable meaningful connections between talented professionals and forward-thinking organizations. Since our formation in 2002, organizations across commercial and public sectors have been trusting us to help build their teams with exceptional temporary and permanent talent.

Visit us at https://divihn.com/find-a-job/ to learn more and view our open positions.

 
Please apply or call one of us to learn more

For further inquiries regarding the following opportunity, please contact our Talent Specialist, Hema at (630) 847-0275 or Remy at (224) 394-4902
 
Title: IT Procurement Manager - Remote
Duration: 12 Months
Location: Remote
 
Only W2 candidates are eligible for this position. Third-party or C2C candidates will not be considered.
 
Description:
 
Job Summary
As a IT Procurement Manager, you will play a critical role in leading the procurement of IT solutions and services for client. You will be responsible for developing and implementing procurement strategies that align with the company's business objectives, ensuring compliance with regulatory requirements, and fostering strong relationships with vendors and stakeholders.
 
Key Responsibilities
 
Procurement Strategy and Planning
• Develop and implement procurement strategies that align with the company's business objectives and IT roadmap
• Conduct market research and analysis to identify potential vendors and solutions
• Collaborate with IT stakeholders to identify procurement needs and develop procurement plans
 
Vendor Management
• Develop and maintain relationships with key vendors and stakeholders
• Negotiate contracts and agreements that meet the company's needs and ensure compliance with regulatory requirements
• Manage vendor performance and ensure compliance with contractual obligations
 
Contract Management
• Negotiate and manage contracts for IT solutions and services
• Ensure compliance with regulatory requirements, such as GDPR and HIPAA
• Collaborate with legal and compliance teams to ensure contracts are compliant with company policies and procedures
• Conduct risk analysis on contract language
 
Procurement Operations
• Manage procurement processes, including RFIs, RFPs, and contract awards
• Develop and maintain procurement documentation, including contracts, agreements, and procurement plans
• Collaborate with finance and accounting teams to ensure accurate and timely payment processing
• Collect and Document savings
• Collect and digitally store contract documents.
 
Stakeholder Management
• Collaborate with IT stakeholders, including IT leadership, project managers, and end-users
• Provide procurement expertise and guidance to IT stakeholders
• Communicate procurement plans and progress to stakeholders
 
Skills and Qualifications
• Bachelor's degree in Business Administration, Supply Chain Management, or related field
• 5-8 years of experience in IT procurement, with a focus on vendor management and contract negotiation
• Strong knowledge of procurement laws and regulations, including GDPR
• Excellent communication and negotiation skills
• Ability to work in a fast-paced environment and prioritize multiple tasks and projects
• Strong analytical and problem-solving skills
• Experience with procurement software and tools, such as Ariba or Coupa
 
Preferred Qualifications
• Master's degree in Business Administration, Supply Chain Management, or related field
• Certification in procurement, such as CPM or CPSM
• Experience with IT service management frameworks, such as ITIL
• Knowledge of cloud-based procurement platforms and tools

About us:
DivIHN, the 'IT Asset Performance Services' organization, provides Professional Consulting, Custom Projects, and Professional Resource Augmentation services to clients in the Mid-West and beyond. The strategic characteristics of the organization are Standardization, Specialization, and Collaboration.

DivIHN is an equal opportunity employer. DivIHN does not and shall not discriminate against any employee or qualified applicant on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status.