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Itil Remote Jobs in Virginia (NOW HIRING)

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Senior IT Systems Administrator

Reston, VA · On-site +1

$89K - $121K/yr

ITIL certification or knowledge of ITIL frameworks Benefits * Open Time Off * Paid Parental Leave ... Our positions are based in Reston, Virginia, with much of our team operating in a hybrid or remote ...

Maximus

ServiceNow Lead Developer

VA · On-site +1

$54.50 - $75/hr

... City Remote Country United States Working time Full-time Description & Requirements Maximus is ... Program-Specific Responsibilities: - Design deployment strategies aligned with ITSM and ITIL ...

Maximus

Junior Security Engineer

VA · On-site +1

This is a remote position. Maximus TCS (Technology and Consulting Services) Internal Job Profile ... ITIL-based incident and change management processes - Some reporting, metrics, and dashboard ...

TM3 Solutions, Inc.

Contracts/Tasks Manager

Alexandria, VA · On-site +1

$95K - $127K/yr

Security & Remote Work Requirements: * Ensure staff follow secure telework/remote-work practices ... ITIL). * Experience supporting healthcare IT environments or enterprise network operations.

Maximus

Junior Network Engineer

Springfield, VA · On-site +1

This role is hybrid, allowing for remote work, but requires the ability to work onsite at one of ... ITIL or ITSM processes. - Experience assisting with planned maintenance or outage communications ...

Maximus

CIC Analyst

VA · On-site +1

General information Job Posting Title CIC Analyst Date Monday, June 8, 2026 City Remote Country ... ITIL processes. - Experience working in NOC, SOC, or Command Center environments. - Exposure to ...

Maximus

ServiceNow Administrator

VA · On-site +1

... ITIL v4 Foundation (or equivalent ITSM certification). #techjobs #clearance #veteransPage #LI-remote #TSTECH Minimum Requirements TCS218, T2, Band 5 EEO Statement Maximus is an equal opportunity ...

Maximus

CIC Analyst

VA · On-site +1

General information Job Posting Title CIC Analyst Date Monday, June 8, 2026 City Remote Country ... ITIL processes. - Experience working in NOC, SOC, or Command Center environments. - Exposure to ...

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How much do itil remote jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for itil remote in Virginia is $24.96, according to ZipRecruiter salary data. Most workers in this role earn between $22.64 and $25.00 per hour, depending on experience, location, and employer.

What is an ITIL Remote?

An ITIL Remote job involves managing IT services and processes according to the ITIL (Information Technology Infrastructure Library) framework while working remotely. Professionals in this role focus on service delivery, incident management, problem resolution, and continuous improvement to align IT services with business needs. They use ITIL best practices to enhance efficiency, reduce downtime, and improve customer satisfaction. This position typically requires strong knowledge of ITIL methodologies, communication skills, and experience with IT service management (ITSM) tools.

What are the key skills and qualifications needed to thrive in the ITIL Remote position?

To thrive as an ITIL Remote professional, you need a thorough understanding of ITIL frameworks, strong process management abilities, and prior experience in IT service management roles. Proficiency with ITSM tools such as ServiceNow, BMC Remedy, or Jira Service Management, along with ITIL Foundation or higher certifications, is typically expected. Excellent communication, analytical thinking, and problem-solving skills are crucial for collaborating with distributed teams and addressing service incidents or improvements remotely. These skills and qualifications are essential to ensure consistent delivery and optimization of IT services within organizations operating in remote or hybrid environments.

What are some common challenges faced by ITIL Remote professionals, and how can they be addressed?

ITIL Remote professionals often face challenges such as coordinating across time zones, ensuring clear communication with stakeholders, and maintaining service quality without on-site interaction. Proactive use of collaborative tools, regular virtual meetings, and well-documented processes can help mitigate misunderstandings and delays. Additionally, developing strong self-management and prioritization skills allows for efficient handling of incidents and service requests. By staying connected with their team and leveraging technology, remote ITIL specialists can maintain high standards of IT service delivery.

What are the most commonly searched types of Itil jobs in Virginia?

The most popular types of Itil jobs in Virginia are:

What are popular job titles related to Itil Remote jobs in Virginia?

For Itil Remote jobs in Virginia, the most frequently searched job titles are:

What job categories do people searching Itil Remote jobs in Virginia look for?

The top searched job categories for Itil Remote jobs in Virginia are:

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Itil Remote jobs near you
Infographic showing various Itil Remote job openings in Virginia as of August 2026, with employment types broken down into 84% Full Time, 13% Part Time, and 3% Contract. Highlights an 100% Remote job distribution, with an average salary of $51,911 per year, or $25 per hour.

ServiceNow Developer CSM DHS Public Trust (Remote)

ICF

Reston, VA • Remote

$56.25 - $77.25/hr

Full-time

Re-posted 11 days ago

Job description

*We are open to supporting 100% remote work anywhere within the U.S.*

As a ServiceNow Developer, you play a pivotal role in successfully developing and deploying ServiceNow solutions for our clients. In this role, you willbe responsible forcontributing to designing, configuring, customizing, and implementing ServiceNow applications to meet specific client business requirements. Your technicalexpertise, attention to detail, and commitment to excellence will contribute significantly to the success of our projects and the satisfaction of our clients.

Your responsibilities include:

  • Solution Discovery & Design:Work closely with Solutions Architects and Business Analysts to understand and document the business outcomes and functional requirements and translate them into effective ServiceNow solution designs.

  • Technical Implementation:Collaborate with cross-functional teams to implement ServiceNow solutions to align with the designed requirements and ensure solutions meet industry best practices. Develop andmaintaincomplex scripts, business rules, and UI policies.

  • Data Migration:Support data migration design and activities from legacy systems to ServiceNow, ensuring data accuracy and consistency during the transition. Validate that data is migrated to the most beneficial ServiceNow data structures,leveragingout-of-the-box data schemas before designing custom tables and fields.

  • Integration Management:Assistarchitects and senior developers in the integration of ServiceNow with other systems and applications to create seamless end-to-end processes.

  • Technical Documentation:Create detailed documentation of configurations, customizations, data schemas, and other technical decisions for future reference.

  • Testing and Quality Assurance:Conduct thorough testing of ServiceNow configurations tovalidatefunctionality, data integrity, and user experience. Address any issues and perform necessary adjustments to ensure the solution meets the desired outcomes.

  • User Training:Support end-user training to ensure a smooth adoption of the implemented solution.

  • Change Management:Support change management efforts byassistingsenior developers, architects, and users during the transition period, addressing inquiries, and resolving issues promptly.

  • Incident and Problem Resolution:Troubleshoot and resolve technical issues related to ServiceNow implementations. Collaborate with support teams to providetimelyresolution to incidents and problems.

  • Security and Compliance:Adhere to security best practices and ensure that implemented solutions meet relevant compliance requirements.

  • Continuous Learning:Stay updated on the latest ServiceNow features, enhancements, and best practices to enhance the quality of implementations andmaintainexpertiseinthe platform. Continue certification and trainingprocessto meet Practice standards and growth areas and contribute to the continued success of the team.

  • Collaboration and Communication:Work closely with project managers, other implementation specialists, and stakeholders to ensure seamless project coordination and effective, regular communication, including risks, issues, successes, and overall project status.

Required Experiences and Certifications

  • US Citizenship isrequired(required by the federal government for this position).

  • Must be able to obtain a DHS Public Trust clearance.

  • MUST RESIDE IN THE United States (U.S.) and the work MUST BE PERFORMED in the United States (U.S.), as this work is for a federal contract and laws do apply.

  • 3+ years of software development experience

  • 1+years of experience implementing ServiceNow solutions

DesiredSkills

  • 1+ years of experience with CSM or ITSM

  • 1+ years of experiencetroubleshooting and resolving technical issues related to ServiceNow implementations.

  • 1+ years of experience scripting beyond basic ServiceNow scripts

  • 1+ years of experience in Agile Scrum

  • Certified in one or moreadditionalmainline certifications, with preference for:

ServiceNow Certified Application Developer

Certified Implementation Specialist - Human Resources

Certified Implementation Specialist - CSM

Certified Implementation Specialist - Discovery

Certified Implementation Specialist -SAM

Certified Implementation Specialist - PPM

  • Experience in App Engine

  • Service Portal customization experience

  • Hands-on experience (>480 hourseach) configuring or building 3 or more ServiceNowapplications.

  • In-depth knowledge of ServiceNow platform capabilities, modules, and best practices

  • Familiarity with ITIL processes and IT Service Management (ITSM) principles

  • Strong scripting skills in JavaScript andGlideScript

  • Strong technical skills, including workflow configuration, and business rule development.

  • Experience in customizing UI and creating complex workflows.

  • An understanding of integration techniques with external systems

  • Hands on experience troubleshooting and resolving technical issues.

  • An active DHS orDoWclearance

Professional Skills

  • Detail-oriented tendencies with excellent problem-solving and analytical abilities.

  • The ability to work effectively in a team-oriented, collaborative environment.

  • Excellent communication and interpersonal skills, with the ability to interact with clients and internal teams professionally.

  • Ability to work in afast pacedenvironment

#DMX24

#senw22

#Indeed

#LI-CC1

#ICFcleared

#SWICE23


Bot and Third-Party Applications

Please note that this application must be submitted directly by the applicant for consideration.Failure to do so may result in the application being excluded for consideration.Applicants needing an accommodation for disability or religious purposes in connection with the application process should contactCandidateaccommodation@icf.comfor assistance.

Working at ICF

ICF is a global advisory and technology services provider, but we're not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future.

We can only solve the world's toughest challenges by building a workplace that allows everyone to thrive. We are an equal opportunity employer.Together, our employees are empowered to share theirexpertiseand collaborate with others to achieve personal and professional goals. For more information, please read ourEEOpolicy.

We will consider for employment qualified applicants with arrest and conviction records.

Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals withsincerely heldreligious beliefs, in all phases of the application and employment process. To requestan accommodation,please emailCandidateaccommodation@icf.comand we will be happy toassist. All information you provide will be kept confidential and will be used only to the extentrequiredto provide needed reasonable accommodations.

Read more aboutworkplacediscriminationrightsor our benefit offerings which are included in theTransparency in (Benefits) CoverageAct.

Candidate AI Usage Policy

At ICF, we are committed to ensuring a fair interview process for all candidates based on their own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) tools to generate orassistwith responses during interviews (whether in-person or virtual) is notpermitted. This policy is in place tomaintainthe integrity and authenticity of the interview process.

However, we understand that some candidates may require accommodationthat involves the use of AI. Ifsuch anaccommodation is needed, candidates are instructed to contact us in advance atcandidateaccommodation@icf.com. Weare dedicated to providingthe necessary support to ensure that all candidates have an equal opportunity to succeed.


Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position.

The pay range for this position based on full-time employment is:

$81,499.00 - $138,549.00Nationwide Remote Office (US99)

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