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Itil Process Consultant Jobs (NOW HIRING)

Staffingine LLC

Enovia PLM Consultant Job Location: Summit, NJ Job Type: Contract * Enovia Technical and Functional ... Should have experience of ITIL process and support * ProblemSolving * Troubleshooting issues within ...

Esri

Sr. Process Improvement Consultant

Redlands, CA · On-site

The Senior Process Improvement Consultant is a master practitioner and leader within the internal ... Experience with ITIL processes * Experience with ServiceNow (ITSM, ITBM, ITOM, CMDB, and related ...

Esri

Sr. Process Improvement Consultant

Redlands, CA · On-site

Consulting & Mentorship: Serve as a lead consultant on complex projects, providing expert guidance ... Experience with ITIL processes * Experience with ServiceNow (ITSM, ITBM, ITOM, CMDB, and related ...

TeamDynamix

Senior Consultant, Process Improvement

$110K - $130K/yr

The Senior Consultant, Process Improvement , will translate desired outcomes into successful ... Deliver webinars & workshops on IT Service Management and ITIL-related topics such as Incident ...

Sidram Technologies

ITSM Consultant

Boston, MA · On-site

ITSM Consultant Location: Boston, MA - Onsite We are looking for an ITSM Specialist with hands-on ... tools Strong understanding of ITIL processes (Incident, Problem, Change Management) Good ...

Atria Group LLC

Drupal Developer

New York, NY

Company Description We specialize in Staffing, Consulting, Software Development, and Training along ... Knowledge on ITIL process Additional Information * Good comm skills are a big priority * Duration ...

Sidram Technologies

ITSM Consultant

Boston, MA · On-site

ITSM Consultant Location: Boston, MA - Onsite We are looking for an ITSM Specialist with hands-on ... tools Strong understanding of ITIL processes (Incident, Problem, Change Management) Good ...

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Itil Process Consultant information

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How much do itil process consultant jobs pay per hour?

As of Jul 22, 2026, the average hourly pay for itil process consultant in the United States is $55.83, according to ZipRecruiter salary data. Most workers in this role earn between $53.61 and $57.69 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an ITIL Process Consultant, and why are they important?

To thrive as an ITIL Process Consultant, you need expertise in IT service management frameworks, deep understanding of ITIL principles, and typically an ITIL Foundation or higher-level certification. Familiarity with ITSM tools such as ServiceNow, BMC Remedy, or Cherwell is crucial for process design and implementation. Strong analytical thinking, stakeholder management, and communication skills set top consultants apart. These skills are essential for optimizing service delivery, aligning IT processes with business objectives, and driving continuous improvement.

What is the difference between Itil Process Consultant vs Itil Service Manager?

AspectItil Process ConsultantItil Service Manager
CertificationsITIL Foundation, Intermediate, ExpertITIL Foundation, Intermediate, Expert
Work EnvironmentAdvises on process design and improvementOversees service delivery and manages teams
Employer & IndustryConsulting firms, IT departmentsIT service providers, large organizations

While both roles require ITIL certifications and focus on IT service management, an Itil Process Consultant primarily advises on process improvements, whereas an Itil Service Manager manages ongoing service delivery and team operations. The roles often overlap but differ in scope and responsibilities.

What does an ITIL Process Consultant do?

An ITIL Process Consultant specializes in analyzing, designing, and improving IT service management processes based on ITIL (Information Technology Infrastructure Library) best practices. They work with organizations to assess current IT processes, identify gaps, and implement strategies that enhance service delivery, efficiency, and alignment with business goals. Their role often involves training staff, ensuring compliance with ITIL standards, and facilitating continual service improvement. By optimizing IT processes, they help organizations deliver better IT services and achieve greater customer satisfaction.

How does an ITIL Process Consultant typically collaborate with different departments to implement process improvements?

An ITIL Process Consultant works closely with various teams—such as IT operations, service desk, and business units—to analyze current workflows and identify areas for improvement. Collaboration often involves facilitating workshops, gathering feedback, and ensuring that process changes align with both ITIL best practices and organizational objectives. Consultants commonly act as a bridge between technical staff and management, translating business needs into actionable IT service processes. This role requires strong communication skills and the ability to manage stakeholder expectations throughout the change process.
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Itil Process Consultant jobs near you
Infographic showing various Itil Process Consultant job openings in the United States as of July 2026, with employment types broken down into 67% Full Time, and 33% Contract. Highlights an 67% In-person, and 33% Remote job distribution, with an average salary of $116,128 per year, or $55.8 per hour.
Enovia PLM Consultant

Enovia PLM Consultant

Staffingine LLC

On-site

Contractor

Posted 14 days ago

Job description

Job Title: Enovia PLM Consultant
Job Location: Summit, NJ
Job Type: Contract

Job Description:

  • Enovia Technical and Functional Proficiency
  • Should have 6 to 8 years of relevant experience
  • Good understanding of Enovia Architecture systems framework how different components interact is essential
  • For any customization exposure to tailor Enovia solutions using MQL Matrix Query Language TCL Tool Command Language and Java
  • Data Management efficiently handling of data within the Enovia environment data upload and migration
  • Should have exposure with Linux Shell Scripts
  • Should have exposure with Solr Search

Good to Have:

  • Knowledge in integrating Enovia with other systems like CAD and ERP
  • Domain knowledge in PLM DMS and LMS
  • Should have experience of ITIL process and support
  • ProblemSolving
  • Troubleshooting issues within the Enovia application identifying root causes and implementing solutions is a core part of Enovia application support

Communication Skills

  • Clearly explaining technical issues to users documenting problems and collaborating with other team members are vital

Skills

Mandatory Skills : Grafana,Angular, IBM Tivoli Workload Scheduler, IIS Server, Java, JavaScript, JBoss, Jenkins, Jira Service Desk, Kafka, Kibana, Knowledge Management, Kubernetes, AppDynamics ,Major incident management ,Microservices ,MongoDB,MS SQL Server, MSBI-SSRS, MySQL,AS/400,Asp.net,PostgreSQL,PowerBI,Problem Management ,Python ,React ,ServiceNow ITSM ,Shell Scripting, Splunk,Azure Cosmos DB,SpringBoot ,Azure DevOps ,Tomcat-Apache ,VB.Net,Websphere ,Windows Server ,Bash/Shell scripting, BMC Control-M,BMC Helix ITSM,Nginx,DB2-DB Administration, Prometheus, ServiceNow-Event Management, C,C#,C++,Flexcube technical PL/SQL-Performance Tuning & Shell Scripting,.Net Framework, Cassandra, ERP (JDA/PoS/PLM/Infor LN/JDE/Peoplesoft) Testing,ServiceNow(ITOM ITSM and other) Functional Testing,Cognos Analytics,AWS DevOps Services,Oracle DB Administration,Mainframe Autosys,Docker,Dynatrace,Elastic Search,MS Excel,Unix/Linux Scripting,Cognos Reporting,Mainframe - Cobol/JCL,Crystal Reports