SPECTRAFORCE
SPECTRAFORCE

16 Spectraforce Technologies Itil Process Consultant Jobs Hiring Near You

... spectraforce.com) offers a powerful suite of IT and Consulting services allowing companies to ... Knowledge of regulatory submission process, experience on creating ISS, ISE ADaM datasets and TLFs ...

Data Entry Associate

Collegeville, PA

$15.75 - $20.50/hr

... spectraforce.com) offers a powerful suite of IT and Consulting services allowing companies to ... Responsible for recording and processing quality complaint information received into the global ...

Client Services Coordinator - Onsite

Lincoln, NE ยท On-site

$15.75 - $20.50/hr

... SPECTRAFORCE is at the forefront of redefining the staffing, technology, and consulting sectors ... This role is responsible for supporting various aspects of the interview process, including ...

HR Compliance Coordinator

Raleigh, NC ยท On-site

$20.50 - $26.75/hr

... SPECTRAFORCE is at the forefront of redefining the staffing, technology, and consulting sectors ... Process and track employee status changes, including hires, transfers, promotions, and terminations ...

HR Compliance Coordinator

Raleigh, NC ยท On-site

$20.50 - $26.75/hr

SPECTRAFORCE is at the forefront of redefining the staffing, technology, and consulting sectors ... Process and track employee status changes, including hires, transfers, promotions, and terminations ...

... Spectraforce is a leading global services firm that provides a portfolio of consulting, staffing ... Ensure claims are processed in a timely manner. 80% Screen, code and key claims to ensure proper ...

Telehealth Nurse

Louisville, KY ยท On-site

$7.25/hr

Utilize clinical knowledge and defined processes to identify stakeholder needs, risks and safety ... Experience in developing and preparing action plans in addition to consulting with patients and ...

... consultant to pharmacovigilance case processing teams on projects being supported Provide aggregate reviews of safety information, including clinical data, to maintain oversight of a product's safety ...

Clinical Care Guide (RN)

Tucson, AZ ยท On-site

$62K - $86K/yr

Support members both in-person and virtually with real-time consultation, education, scheduling of ... Care for end to end process as needed, for referral or specialist services * Lead center in ...

SPECTRAFORCE Jobs Information

What is it like to work at Spectraforce Technologies?

Spectraforce Technologies appears to be a professional services company that values collaboration and innovation, fostering a dynamic work environment where employees can grow and contribute to the organization's success.

The company's team structure is designed to support a flexible and adaptable approach to project delivery, with a focus on leveraging the skills and expertise of its employees to meet client needs. Spectraforce Technologies' mission is to provide high-quality IT and business solutions that drive business outcomes for its clients.

Working at Spectraforce Technologies may appeal to candidates who are looking for a challenging and rewarding career in the IT and professional services sector, with opportunities for professional development and advancement in a fast-paced and dynamic work environment.

What makes Spectraforce Technologies an attractive place to work?

Spectraforce Technologies is a professional services firm that specializes in IT consulting and staffing, with a strong reputation for delivering high-quality solutions to clients across various industries. The company fosters a collaborative work environment that encourages innovation, teamwork, and professional growth, with opportunities for employees to develop their skills and expertise in a dynamic and supportive setting. By joining Spectraforce Technologies, individuals can contribute to the success of a forward-thinking organization and pursue a career path that offers opportunities for advancement, skill development, and making a meaningful impact in the industry.

Customer Complaint Coordinator

SPECTRAFORCE

San Antonio, TX

Contractor

Re-posted 8 days ago


Job description

Company Description

Spectraforce is a leading global services firm that provides a portfolio of consulting, staffing and outsourcing services and solutions to a broad range of clients and industries worldwide. We are headquartered in Raleigh, NC, USA and have offshore global delivery centers in Pune, Chandigarh, Banglore and Hyderabad, India.

Job Description
  • Comprehensive knowledge of Quality System standards and regulations including 21 CFR 803 & 820, and ISO 13485 / 14971
  • One(1) or more years of experience with medical terminology, clinical or laboratory knowledge, and familiarity with client`s products.
  • Two (2) year or more experience in the complaint handling, Medical Device industry, Customer relations, complaint trending, MDR submissions, FDA regulations, GMP.

Skills:

  • Strong analytical, deductive reasoning and listening skills
  • Must be able to communicate precisely and accurately to all levels of the organization
  • Ability to speak multiple languages preferred including Spanish, Portuguese, and French.
  • Strong interpersonal skills with the ability to effectively lead a multi-functional audit team
  • Strong project management skills
Qualifications

Education:

  • BS Degree in Science or Engineering or Business, or applicable work experience

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Complexity of Duties:

  • Duties are very complex in nature and pertain to the overall in
  • Under the direction of the Manager, Customer Management Center, manages activities and procedures associated with complaints concerning client`s products.
  • Accountable for setting own work direction and completing work tasks.
  • Supervise the processing of customer complaints including maintenance of complaint files, responses to customers and Quality reports.
  • Responsible for a variety of mechanical and functional product evaluations related to the investigation of customer complaints. As well as supporting Market Segment Teams.
  • Able to manage the end to end process of customer complaints including utilization of the database systems used to process complaints.

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Responsibilities:

  • Contribute to the business-wide quality strategy and quality objectives
  • Maintain systems to monitor and facilitate the timely investigations and close out of complaints. Ensure systems workflow precludes lengthy unanswered complaints.
  • Manage the process of the complaint handling system
Additional Information

Thanks & Regards
Monika Kanwar

Client Delivery Executive

Spectraforce Technologies Inc.
Phone No# 919-887-6786 EXT-4065
Fax No# 919-573-9398
Email:
[emailย protected]
Visit us: http://www.spectraforce.com