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Itil Change Management Analyst Jobs (NOW HIRING)

Cyod

Change Management Analyst Sr

Chandler, AZ · On-site

$125 - $150/hr

Change Management Analyst Sr Location: This is a hybrid opportunity. Now is the time to bring your expertise to Insight. We are not just a tech company; we are a people-first company. We believe that ...

New

PNM

$100 - $125/hr

Monitors and facilitates all configuration change management processes for process alignment with ... ITIL Release Validation and Control Practitioner Certification is preferred. COMMUNICATION SKILLS

Siltt LLC

NOC Change Planning Manager

San Diego, CA · On-site

$125 - $150/hr

Strong understanding of ITIL Change and Release Management processes. * Experience with enterprise ... Excellent communication, facilitation, and analytical skills. * ITIL v4 certification preferred;

Port of Portland

IT Change Management Analyst

Portland, OR · On-site +1

$69K - $92K/yr

The Information Change Management Analyst supports the Port's technology modernization efforts by building the organization through people-centered change. This role strengthens organizational ...

UKG, Inc.

Lead Change Management Analyst

UKG is seeking an experienced change management professional to help shape how change comes to life ... and analyzing feedback data. What Success Looks Like in This Role • Employees feel informed ...

Saransh Inc

Change Manager

Atlanta, GA · On-site

Own the ITIL-based change management process for non-production environments (NPEs). * Review and assess Requests for Change (RFCs), including impact analysis, approvals/rejections, rollback/back-out ...

iShare Inc

Change Management Specialist

Manhattan, NY · On-site

$50 - $60/hr

Change Management Specialist Location: Buffalo, NY Work Mode: Hybrid - 3 days/week onsite Type ... Analytics, dashboards, workflows, and reporting . * Strong ITIL knowledge; ITIL 4 Foundation ...

iShare Inc.

Change Management Specialist

Ontario, CA · On-site

$125 - $150/hr

Change Management Specialist Location: Buffalo, NY Work Mode: Hybrid - 3 days/week onsite Type ... Analytics, dashboards, workflows, and reporting . * Strong ITIL knowledge; ITIL 4 Foundation ...

iShare Inc

Change Management Specialist

Redlands, CA · On-site

$50 - $60/hr

Change Management Specialist Location: Buffalo, NY Work Mode: Hybrid - 3 days/week onsite Type ... Analytics, dashboards, workflows, and reporting . * Strong ITIL knowledge; ITIL 4 Foundation ...

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Itil Change Management Analyst information

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How much do itil change management analyst jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for itil change management analyst in the United States is $46.12, according to ZipRecruiter salary data. Most workers in this role earn between $37.26 and $53.61 per hour, depending on experience, location, and employer.

What does an ITIL Change Management Analyst do?

An ITIL Change Management Analyst is responsible for overseeing and coordinating changes to IT systems and services within an organization, following the ITIL framework. Their main goal is to ensure that all changes are made with minimal risk and disruption to business operations. They assess proposed changes, coordinate with stakeholders, document processes, and monitor the effectiveness of change implementations. This role helps maintain stability and compliance while enabling continuous improvement of IT services.

What are some of the common challenges faced by ITIL Change Management Analysts, and how can they be addressed?

ITIL Change Management Analysts often encounter challenges such as balancing the need for rapid implementation of changes with the importance of minimizing risk and service disruption. Managing communication and coordination among multiple stakeholders, including IT teams, business units, and external vendors, can also be complex. To address these challenges, analysts should establish clear change processes, maintain detailed documentation, and foster a culture of collaboration and transparency. Regular training and continuous improvement initiatives can further help ensure successful change management outcomes.

What are the key skills and qualifications needed to thrive as an ITIL Change Management Analyst, and why are they important?

To thrive as an ITIL Change Management Analyst, you need strong analytical skills, a solid understanding of ITIL frameworks, and experience with change management processes, typically supported by an ITIL certification. Familiarity with IT Service Management (ITSM) tools such as ServiceNow, BMC Remedy, or Jira Service Management is commonly required. Excellent communication, stakeholder management, and problem-solving skills help build trust and facilitate smooth change implementations. These competencies ensure that IT changes are efficiently planned, approved, and executed with minimal disruption to business operations.

What is the difference between Itil Change Management Analyst vs Itil Service Desk Analyst?

AspectItil Change Management AnalystItil Service Desk Analyst
Primary FocusManaging and coordinating change processes within IT servicesHandling user support requests and incident resolution
CertificationsITIL Foundation, Change Management certificationsITIL Foundation, Service Desk certifications
Work EnvironmentIT departments, change advisory boards, project teamsHelp desks, support centers, customer service teams
Common TasksChange planning, risk assessment, approval workflowsTicket logging, troubleshooting, user communication

The Itil Change Management Analyst focuses on overseeing and coordinating IT change processes to ensure minimal disruption, while the Itil Service Desk Analyst primarily handles user support and incident resolution. Both roles require ITIL certifications and are essential in IT service management, but they serve different functions within the IT department.

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Itil Change Management Analyst jobs near you
Infographic showing various Itil Change Management Analyst job openings in the United States as of September 2026, with employment types broken down into 57% Full Time, 4% Temporary, and 39% Contract. Highlights an 89% In-person, and 11% Remote job distribution, with an average salary of $95,930 per year, or $46.1 per hour.

Change Management Analyst Sr

Chandler, AZ • Hybrid

Insight Enterprises
See more jobs at Insight Enterprisesexternal

Full-time

Posted 6 days ago

Insight Enterprises rating

8.3

Company rating: 8.3 out of 10

Based on 21 frontline employees who took The Breakroom Quiz

45th of 226 rated it services

Job description

Requisition Number: 106144 

Change Management Analyst Sr

 

Location:

This is a hybrid opportunity.

 

Insight at a Glance

  • 14,000+ engaged teammates globally
  • $8.2 billion in revenue in 2025
  • Certified as a Great Place to work in 9 Countries in 2025
  • Fortune 500 Company (No. 447) in 2025
  • Received 25+ industry and partner awards in the past year
  • $1.4M+ total charitable contributions in 2024 by Insight globally

 

Now is the time to bring your expertise to Insight. We are not just a tech company; we are a people-first company. We believe that by unlocking the power of people and technology, we can accelerate transformation and achieve extraordinary results. As a Fortune 500 Solutions Integrator with deep expertise in cloud, data, AI, cybersecurity, and intelligent edge, we guide organizations through complex digital decisions.

As a Change Management Analyst Sr, you will demonstrate mastery in applying advanced change management theories, methodologies, and best practices to complex business challenges, delivering innovative solutions that accelerate organizational transformation. We will count on you to work on highly complex initiatives involving significant organizational, technology, and process changes. Along the way, you will get to:

  • Leadend-to-endchangemanagementstrategiesforlarge-scaleglobaltransformationinitiatives,applyingadvanced change management methodologiesanddata-driveninsightstoachievebusinessobjectives.
  • Designandimplementinnovativeadoptionandengagementstrategiesthataddresscomplexorganizationalchallengesand enable sustainable businesstransformation.
  • Conductcomprehensivechangeimpact,readiness,andstakeholderanalyses,evaluatingorganizational,operational, process, technology,andculturalimplicationsacrossglobalbusinessfunctions.
  • Serveasatrustedadvisortoseniorleadersandexecutivesponsors,providingstrategicguidance,coaching,and recommendations to driveleadershipalignmentandsponsorshipeffectiveness.
  • Be AmbITious: This opportunity is not just about what you do today but also about where you can go tomorrow. When you bring your hunger, heart, and harmony to Insight, your potential will be met with continuous opportunities to upskill, earn promotions, and elevate your career.

 

What we're looking for

  • Bachelor's degree from anaccreditedfour-yearcollegeoruniversity
  • Demonstratedsuccessleadingcomplex,cross-functional,enterprise-widetransformationinitiativeswith significant organizational impact.
  • Advancedknowledgeofchangemanagementprinciples,methodologies,andframeworks,withtheabilitytoapplytheory to innovative businesssolutions.
  • ExperiencesupportingmajorERP,HRIS,ortechnologytransformationprograms, includingWorkday,SAP,Oracle,or similar enterprise platforms.

What you can expectWe're legendary for taking care of you, your family and to help you engage with your local community. We want you to enjoy a full, meaningful life and own your career at Insight. Some of our benefits include: 

  • Freedom to work from another location-even an international destination-for up to 30 consecutive calendar days per year.

 

But what really sets us apart are our core values of Hunger, Heart, and Harmony, which guide everything we do, from building relationships with teammates, partners, and clients to making a positive impact in our communities.

 

Join us today, your ambITious journey starts here.

Insight is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation or any other characteristic protected by law.

 

When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the interview process.At Insight, we celebrate diversity of skills and experience so even if you don't feel like your skills are a perfect match - we still want to hear from you!

 

Insight does not accept unsolicited resumes from recruiters or employment agencies. Unsolicited resumes will be treated as direct applications from the candidate, and recruiters or agencies who submit candidates for this position without a prior, written vendor agreement will not be eligible for any form of compensation, even if the candidate is hired.  

The position described above provides a summary of some the job duties required and what it would be like to work at Insight. For a comprehensive list of physical demands and work environment for this position, click here.

Insight is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation or any other characteristic protected by law.

Posting Notes: Chandler || Arizona (US-AZ) || United States (US) || Project Management || None || US - Chandler,AZ ||

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