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It Change Management Analyst Jobs (NOW HIRING)

Collabera LLC

IT Change Management Analyst

Houston, TX · On-site

$60 - $65/hr

IT OCM Analyst Duration: 6 months + extensions Location: Houston, TX Pay Range: $60/hr - $65/hr ... A minimum of 6-8 years' experience in IT change management. * Experience managing large-scale ...

OptechUs

Change Management Analyst

Auburn Hills, MI · On-site

... Information Technology, Engineering and Healthcare talent and services to Fortune 500 and ... is a non-technical, analytical role, this resource will coordinate audits. They have change ...

Logic20/20

Change Management Analyst

Seattle, WA · On-site

The Change Management Analysts will work with client organizations to drive change and project results ithin environments containing ambiguity and changing requirements. They have experience ...

3B Staffing LLC

Change Management Analyst

Manhattan, NY · Remote

Job Title: Change Management Analyst Location: NY (Remote) Duration: 12 months Need Prosci/CCMP ... Tailor complex technical information into targeted, high-impact communications adapted for diverse ...

Port Houston

Change Management Analyst

Houston, TX

... and technology, job roles, organization structures, and more. Supports the development and ... The above information on this description has been designed to indicate the general nature and ...

CosmoProf

IT OPERATIONS ANALYST

Plano, TX · Hybrid

Support the IT change management process by helping ensure changes are documented, reviewed, and ... Analysis 4. Security, Compliance, and Governance * Ensure IT operations, system changes, and ...

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It Change Management Analyst information

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$10

$46

$68

How much do it change management analyst jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for it change management analyst in the United States is $46.12, according to ZipRecruiter salary data. Most workers in this role earn between $37.26 and $53.61 per hour, depending on experience, location, and employer.

What does an IT change management analyst do?

An IT Change Management Analyst is responsible for overseeing and coordinating changes to information technology systems within an organization. They evaluate proposed changes, assess risks, ensure proper documentation, and facilitate communication between technical teams and stakeholders. Their goal is to minimize service disruptions and ensure that changes are implemented smoothly and according to established procedures. This role typically involves tracking change requests, conducting impact analyses, and ensuring compliance with IT policies and standards.

How does an IT change management analyst typically collaborate with other IT teams during the change process?

An IT Change Management Analyst works closely with various IT teams, such as development, operations, and support, to ensure that all proposed changes are thoroughly assessed for potential impacts and risks. This involves facilitating change advisory board meetings, gathering input from different stakeholders, and coordinating communication across teams to minimize disruption. Analysts also play a key role in documenting change requests, tracking implementation progress, and ensuring proper post-implementation reviews. This collaborative approach helps maintain system stability while enabling necessary updates and improvements.

What are the key skills and qualifications needed to thrive as an IT change management analyst, and why are they important?

To thrive as an IT Change Management Analyst, you need a solid understanding of ITIL processes, risk assessment, and project coordination, typically supported by a relevant degree or ITIL certification. Familiarity with change management tools like ServiceNow, BMC Remedy, or Jira is essential for tracking and implementing IT changes efficiently. Strong analytical thinking, attention to detail, and effective communication skills help in managing stakeholder expectations and ensuring smooth change transitions. These skills are crucial for minimizing disruption, maintaining service quality, and ensuring compliance in dynamic IT environments.

What is the difference between It Change Management Analyst vs It Service Desk Analyst?

AspectIt Change Management AnalystIt Service Desk Analyst
Primary RoleManages and coordinates IT change processes to minimize disruptionsProvides technical support and resolves user issues
CertificationsITIL Foundation, Change Management certificationsITIL Foundation, CompTIA A+
Work EnvironmentIT departments, change advisory boardsHelp desks, support centers
FocusChange planning, risk assessment, process complianceUser support, issue resolution, troubleshooting

The It Change Management Analyst focuses on managing IT change processes to ensure smooth transitions with minimal impact, while the It Service Desk Analyst provides frontline support to resolve user issues. Both roles require ITIL knowledge and are essential in IT service management, but they differ in scope and daily responsibilities.

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It Change Management Analyst jobs near you
Infographic showing various It Change Management Analyst job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 14% Part Time, and 2% Contract. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution, with an average salary of $95,930 per year, or $46.1 per hour.

IT Change Management Analyst

1872 Consulting

Chicago, IL • On-site

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

IT Change Management Analyst

The IT Change Management Analyst will be responsible for partnering with IT project and portfolio teams to develop user communications and instructional content, including Pilot / Testing materials, related to technology projects, upgrades, or other IT efforts; and, stakeholders across the broader company to draft and publish content on the company's intranet. Across all efforts, the analyst will advocate for the best user experience.

The individual should be able to quickly understand the desired business objectives of project teams and recommend the best change management approaches to accomplish those outcomes, all with the user experience in mind. Where necessary, the individual will develop change management plans, identify and understand Company use cases, and draft content for project-related messaging while collaborating with IT Project Teams, Quality Assurance, Learning & Development, the CIO, among others.

Project-Related Contributions

  • Work with the IT Change Management Manager and IT Communications Specialist to create and execute a change management plan for assigned projects, collaborating with leads of impacted functional areas to ensure appropriate messaging and communication channels.
  • Work with the project teams and business counterparts to understand and document the Company-specific use cases that should be incorporated into testing and training content and materials.
  • Manage overall project-related communications components, identifying cross-functional dependencies, key milestones, and critical paths while working with Project Managers and their teams to ensure schedules stay aligned with the overall IT initiative.
  • Contribute to testing and quality assurance efforts, when necessary

Intranet Content Management

  • Manage and respond to requests for content updates from across the company, while keeping in mind Company's content guidelines and any competing priorities
  • Partner with all other Company departments (e.g. Human Resources, Marketing, Accounting, Knowledge Management, etc.) to support their content management and content creation on the company intranet
  • Support IT and other Company departments in communicating key messages via the intranet and other IT-supported platforms
  • Escalate concerns or issues
  • Effectively set realistic expectations and deadlines to meet

IT Communications

  • Own, assess, and improve the existing IT communications processes
  • Determine appropriate communication media for IT messages, and recommend new options, when appropriate
  • Identify new ways for the IT organization to engage our company personnel and increase technology adoption
  • Analyze available communications metrics to recommend improvements for the company's intranet, IT project-related communications, and maintenance communication

Requirements

  • Bachelor's degree in Business, a technical field, or social sciences, or equivalent experience
  • 2+ years of experience with IT Change Management or communications related to technology within an organization
  • Experience using a CMS to manage content and communications within an organization
1872 Consulting logo

About 1872 Consulting

Sourced by ZipRecruiter

1872 Consulting, based in Chicago, IL, USA, operates within the IT consulting industry. Armed with a diverse team of experts, the company offers specialized IT consulting services, focusing on modernizing business technologies and driving innovative business strategies. Established in 1872, the company has a rich history marked by its commitment to bridging the gap between businesses and technology. Its mission is to empower organizations to surpass their business goals by providing state-of-the-art IT solutions and service. The company prides itself on its core values of integrity, excellence, and innovation, instilling these principles in every project they undertake.

Industry

It services

Company size

11 - 50 Employees

Headquarters location

Chicago, IL, US

Year founded

2014

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