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It Change Management Analyst Jobs (NOW HIRING)

Huron Consulting Group

$91K - $106K/yr

  • Medical

  • Dental

  • Vision

Support ERP and Workday implementations by aligning people, process, and technology change ... The salary range information provided is in accordance with applicable state and local laws ...

Ibility

OCM Stakeholder Management Analyst

Washington, DC · Remote

$100K - $130K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

OCM experience with system and/or IT implementation. ERP experience strongly desired. * Strong ... Prosci Change Practitioner or equivalent * VA, VHA, or VBA experience preferred * Experience ...

Ibility

OCM Stakeholder Management Analyst

Washington, DC · Remote

$100K - $130K/yr

OCM experience with system and/or IT implementation. ERP experience strongly desired. * Strong ... Prosci Change Practitioner or equivalent * VA, VHA, or VBA experience preferred * Experience ...

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It Change Management Analyst information

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How much do it change management analyst jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for it change management analyst in the United States is $46.12, according to ZipRecruiter salary data. Most workers in this role earn between $37.26 and $53.61 per hour, depending on experience, location, and employer.

What is the difference between It Change Management Analyst vs It Service Desk Analyst?

AspectIt Change Management AnalystIt Service Desk Analyst
Primary RoleManages and coordinates IT change processes to minimize disruptionsProvides technical support and resolves user issues
CertificationsITIL Foundation, Change Management certificationsITIL Foundation, CompTIA A+
Work EnvironmentIT departments, change advisory boardsHelp desks, support centers
FocusChange planning, risk assessment, process complianceUser support, issue resolution, troubleshooting

The It Change Management Analyst focuses on managing IT change processes to ensure smooth transitions with minimal impact, while the It Service Desk Analyst provides frontline support to resolve user issues. Both roles require ITIL knowledge and are essential in IT service management, but they differ in scope and daily responsibilities.

What does an IT change management analyst do?

An IT Change Management Analyst is responsible for overseeing and coordinating changes to information technology systems within an organization. They evaluate proposed changes, assess risks, ensure proper documentation, and facilitate communication between technical teams and stakeholders. Their goal is to minimize service disruptions and ensure that changes are implemented smoothly and according to established procedures. This role typically involves tracking change requests, conducting impact analyses, and ensuring compliance with IT policies and standards.

What are the key skills and qualifications needed to thrive as an IT change management analyst, and why are they important?

To thrive as an IT Change Management Analyst, you need a solid understanding of ITIL processes, risk assessment, and project coordination, typically supported by a relevant degree or ITIL certification. Familiarity with change management tools like ServiceNow, BMC Remedy, or Jira is essential for tracking and implementing IT changes efficiently. Strong analytical thinking, attention to detail, and effective communication skills help in managing stakeholder expectations and ensuring smooth change transitions. These skills are crucial for minimizing disruption, maintaining service quality, and ensuring compliance in dynamic IT environments.

How does an IT change management analyst typically collaborate with other IT teams during the change process?

An IT Change Management Analyst works closely with various IT teams, such as development, operations, and support, to ensure that all proposed changes are thoroughly assessed for potential impacts and risks. This involves facilitating change advisory board meetings, gathering input from different stakeholders, and coordinating communication across teams to minimize disruption. Analysts also play a key role in documenting change requests, tracking implementation progress, and ensuring proper post-implementation reviews. This collaborative approach helps maintain system stability while enabling necessary updates and improvements.
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It Change Management Analyst jobs near you
Infographic showing various It Change Management Analyst job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 14% Part Time, and 3% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $95,930 per year, or $46.1 per hour.

Change and Release IT Service Management Analyst

Zionsbank Corp

Midvale, UT • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 7 days ago

Job description

We are seeking a Change and Release IT Service Management Analyst to help advance and improve our IT Service Management (ITSM) practices. This role is ideal for a motivated self-starter who enjoys solving problems, identifying opportunities for improvement, and working across teams to drive meaningful outcomes. As a member of the Change and Release team, you will play an active role in simplifying processes, improving stakeholder experience, and supporting automation efforts that enable efficient and reliable technology delivery.


Zions Bancorporation's Enterprise Technology and Operations (ETO) team is transforming what it means to work for a financial institution. With a commitment to technology and innovation, we have been providing our community, clients and colleagues with the best experience possible for over 150 years. Help us transform our workforce of the future, today.


Responsibilities:

  • Coordinate Change and Release Management process activities across multiple functions including operations, engineering, development, QA, project management, audit, and business stakeholders.
  • Ensure processes are documented, reviewed, and approved in compliance to the established controls and procedures.
  • Support process owners and business stakeholders in the assessment of risks.
  • Proactively bring forward ideas and recommendations that improve operational effectiveness and service quality.
  • Communicate Release status through regular reports and presentations to various audiences, including management and key stakeholders.
  • Collaborate with cross-functional teams to identify Change and Release requirements and dependencies.
  • Develop and maintain Change and Release documentation including release notes and implementation plans.
  • Promote the development and enhancement of Change and Release management processes and practices.

Qualifications:

  • Experience in IT Service Management, technology operations, project coordination, business analysis, or process improvement.
  • Analytical and problem-solving experience
  • Experience coordinating activities across multiple teams, projects, or operational functions.
  • Experience in Change and Release Management is a plus.
  • Detail oriented mindset with a focus on accuracy and precision.
  • Ability to manage multiple priorities in a fast-paced enterprise environment
  • Bachelor's degree in information systems, Computer Science, Business, Finance, or related field is preferred.
  • 2 years' experience in Information Technology, Service Management, Service Operations, or related experience in Change Management, Release Management, Incident and Problem Management.
  • 2 years' utilizing ITSM tools, such as ServiceNow.

Plus:

  • ITIL v4 certification
  • Experience utilizing ServiceNow
  • Experience with Release and Change management tools and version control systems
  • Familiarity with Agile and DevOps methodologies


Location:


This position is fully in office (5 days a week) at the Zions Technology Center - 7860 South Bingham Junction Blvd, Midvale, UT 84047

The Zions Technology Center is a 400,000-square-foot technology campus in Midvale, Utah. Located on the former Sharon Steel Mill superfund site, the sustainably built campus is the company's primary technology and operations center. This modern and environmentally friendly technology center enables Zions to compete for the best technology talent in the state while providing team members with an exceptional work environment with features such as:

  • Electric vehicle charging stations and close proximity to Historic Gardner Village UTA TRAX station.
  • At least 75% of the building is powered by on-site renewable solar energy.
  • Access to outdoor recreation, parks, trails, shareable bikes and locker rooms.
  • Large modern cafe with a healthy and diverse menu.
  • Healthy indoor environment with ample natural light and fresh air.
  • LEED-certified sustainable building that features include the use of low VOC-emitting construction materials.

Visa Sponsorship:

This position is currently not eligible for employment visa sponsorship (e.g., H-1B visa). This includes, for example, situations where a candidate may have temporary work authorization while enrolled in school or upon graduation (e.g., CPT, OPT) but would need H-1B visa sponsorship within a few years of employment in order to maintain employment eligibility.

Benefits:  

  • Medical, Dental and Vision Insurance - START DAY ONE!  
  • Life and Disability Insurance, Paid Parental Leave and Adoption Assistance
  • Health Savings (HSA), Flexible Spending (FSA) and dependent care accounts
  • Paid Training, Paid Time Off (PTO) and 11 Paid Federal Holidays
  • 401(k) plan with company match, Profit Sharing, competitive compensation in line with work experience
  • Mental health benefits including coaching and therapy sessions
  • Tuition Reimbursement for qualifying employees
  • Employee Ambassador preferred banking products

Apply now if you have a passion for impactful outcomes, enjoy working collaboratively with co-workers, and want to make a difference for the clients and communities we serve.

Apply