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Itel Jobs (NOW HIRING)

Restoration Solutions

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Mitigation Tech II (Lead Tech)

Fort Worth, TX · On-site

$23 - $26/hr

... for iTel, Lead and Asbestos ● Conducting controlled demolition services ● Collecting deductibles ● Providing preventative maintenance on fleet vehicles and company equipment ● Managing ...

Restoration Solutions

Be Seen First

Mitigation Tech II (Lead Tech)

Fort Worth, TX · On-site

$23 - $26/hr

... for iTel, Lead and Asbestos ● Conducting controlled demolition services ● Collecting deductibles ● Providing preventative maintenance on fleet vehicles and company equipment ● Managing ...

Kalitta Air, LLC

Tool Room Clerk - 1st Shift

Oscoda, MI · On-site

$16.75 - $20.25/hr

ITEL, AMM, and SRM knowledge implementation is required. LANGUAGE SKILLS Ability to read, write and understand spoken and written English. Ability to write routine reports and correspondence. Ability ...

IBC Roofing

Roofing Sales Consultant

Elm City, NC · On-site

$80K - $150K/yr

Complete and manage paperwork related to contracts, repairs, ITEL sample collection, and production. * Follow up on outstanding leads, documentation, and collections as needed. * Maintain clean ...

IBC Roofing

Roofing Sales Consultant

New Bern, NC · On-site

$80K - $150K/yr

Complete and manage paperwork related to contracts, repairs, ITEL sample collection, and production. * Follow up on outstanding leads, documentation, and collections as needed. * Maintain clean ...

IBC Roofing

Roofing Sales Consultant

Goldsboro, NC · On-site

$80K - $150K/yr

Complete and manage paperwork related to contracts, repairs, ITEL sample collection, and production. * Follow up on outstanding leads, documentation, and collections as needed. * Maintain clean ...

IBC Roofing

Roofing Sales Consultant

Elm City, NC · On-site

$80K - $150K/yr

Complete and manage paperwork related to contracts, repairs, ITEL sample collection, and production. * Follow up on outstanding leads, documentation, and collections as needed. * Maintain clean ...

Servpro

Construction Estimator

San Diego, CA

$25 - $40/hr

... ITEL, Electrical Inspectors, etc.) Assemble accurate and well-organized estimates Deliver and Communicate estimate to Project Manager Position Requirements 2 years previous construction estimating ...

IBC Roofing

Roofing Sales Consultant

New Bern, NC · On-site

$80K - $150K/yr

Complete and manage paperwork related to contracts, repairs, ITEL sample collection, and production. * Follow up on outstanding leads, documentation, and collections as needed. * Maintain clean ...

IBC Roofing

Roofing Sales Consultant

Goldsboro, NC · On-site

$80K - $150K/yr

Complete and manage paperwork related to contracts, repairs, ITEL sample collection, and production. * Follow up on outstanding leads, documentation, and collections as needed. * Maintain clean ...

IBC Roofing

Roofing Sales Consultant

Athens, AL · On-site

$80K - $150K/yr

Complete and manage paperwork related to contracts, repairs, ITEL sample collection, and production. * Follow up on outstanding leads, documentation, and collections as needed. * Maintain clean ...

itel International

Work At Home CSR (USA/CA)

Boca Raton, FL · On-site +1

$15.25 - $20.50/hr

Are you articulate and persuasive? Can you take a consultative approach when connecting with customers? If so, welcome to Emerge Work At Home ! We are looking for a CUSTOMER SERVICE BUSINESS ADVISOR ...

IBC Roofing

Roofing Sales Consultant

Athens, AL · On-site

$80K - $150K/yr

Complete and manage paperwork related to contracts, repairs, ITEL sample collection, and production. * Follow up on outstanding leads, documentation, and collections as needed. * Maintain clean ...

IBC Roofing

Roofing Sales Consultant

Elm City, NC · On-site

Complete and manage paperwork related to contracts, repairs, ITEL sample collection, and production. * Follow up on outstanding leads, documentation, and collections as needed. * Maintain clean ...

IBC Roofing

Roofing Sales Consultant

Goldsboro, NC

Complete and manage paperwork related to contracts, repairs, ITEL sample collection, and production. * Follow up on outstanding leads, documentation, and collections as needed. * Maintain clean ...

IBC Roofing

Roofing Sales Consultant

Wilmington, NC · On-site

$80K - $150K/yr

Complete and manage paperwork related to contracts, repairs, ITEL sample collection, and production. * Follow up on outstanding leads, documentation, and collections as needed. * Maintain clean ...

IBC Roofing

Roofing Sales Consultant

Wilmington, NC · On-site

$80K - $150K/yr

Complete and manage paperwork related to contracts, repairs, ITEL sample collection, and production. * Follow up on outstanding leads, documentation, and collections as needed. * Maintain clean ...

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Itel information

What is an Itel job?

Itel is a global business process outsourcing (BPO) company that offers services such as customer service, technical support, sales, and back-office solutions for other businesses. Working an Itel job usually means being employed as a call center agent or support representative, handling customer inquiries via phone, chat, or email. Itel jobs may also include roles in management, training, or IT support, depending on the location and department. These positions often offer flexible shifts, remote work opportunities, and skill development programs.

What are the key skills and qualifications needed to thrive as a Call Center Agent at iTel, and why are they important?

To thrive as a Call Center Agent at iTel, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems and call center software is important, along with basic computer proficiency. Patience, active listening, and a customer-oriented attitude are key soft skills that set top performers apart. These skills and qualities are crucial for delivering effective customer support and maintaining customer satisfaction in a fast-paced environment.

What is the difference between Itel vs Customer Service Representative?

AspectItelCustomer Service Representative
Required CredentialsHigh school diploma or equivalent, technical certifications often preferredHigh school diploma or equivalent, customer service training beneficial
Work EnvironmentCall centers, technical support settings, remote or on-siteCall centers, retail, office settings, remote or on-site
Industry UsageTelecommunications, tech support, electronicsRetail, telecommunications, service industries
Common Search/ComparisonItel vs Customer Service Representative

The role of an Itel typically involves technical support and troubleshooting in telecommunications or tech industries, requiring specific technical skills and certifications. Customer Service Representatives focus on assisting customers with inquiries, complaints, and service issues across various industries. While both roles involve communication and problem-solving, Itel positions are more technical, whereas Customer Service Representatives often handle general customer interactions.

What are the main responsibilities and challenges faced by customer service representatives at Itel?

Customer service representatives at Itel are primarily responsible for handling inbound and outbound calls, addressing customer inquiries, and resolving issues efficiently. They often work in fast-paced environments where multitasking and clear communication are essential. Common challenges include managing high call volumes, adapting to different customer personalities, and meeting performance metrics such as average handle time and customer satisfaction scores. Collaboration with team leaders and ongoing training help representatives stay updated on products and improve service quality.
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What states have the most Itel jobs? States with the most job openings for Itel jobs include:
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Itel jobs near you
Infographic showing various Itel job openings in the United States as of May 2026, with employment types broken down into 100% Full Time. Highlights an 94% In-person, and 6% Hybrid job distribution.
Mitigation Tech II (Lead Tech)

Mitigation Tech II (Lead Tech)

Restoration Solutions

Fort Worth, TX • On-site

$23 - $26/hr

Full-time

Medical, Life, PTO

Posted 10 days ago

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Job description

JOB DESCRIPTION 

Summary/objective

The Mitigation Technician is tasked with successfully delivering EMS services for clients and referral partners. Technicians work diligently to meet and exceed customer expectations, develop and grow referral relationships and steward the company brand.

Essential functions

Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

 

●        Securing all required documentation including but not limited to the following:

a.    Work Authorizations

b.    Wet Logs

c.     Scope Sheets

d.    Photo documentation

e.    Hold harmless agreements

f.      Certificate of Completion/Satisfaction

●        Moisture mapping losses and establishing project scope

●        Installing containment and safety mechanisms

●        Establishing drying protocols

●        Installing and monitoring drying equipment/AFD’s

●        Capturing loss data with Matterport/Docusketch and/or other 3d imaging equipment

●        Providing emergency cleaning and sanitizing services

●        Securing testing samples for iTel, Lead and Asbestos

●        Conducting controlled demolition services

●        Collecting deductibles

●        Providing preventative maintenance on fleet vehicles and company equipment

●        Managing, packing and moving client’s contents / personal property

●        Conducting Every Job Sales Activities

a.       Securing client reviews and supporting positive online rankings

b.    Asking for key market segment referral

c.     5x5

d.    Placing yard signage

e.    ID Agent of record

 

Competencies

●        Excellent verbal and written communication skills

●        Excellent interpersonal and customer service skills

●        Excellent Customer service skills

●        Excellent organizational skills and attention to detail

●        Excellent time management skills with a proven ability to meet deadlines

●        Strong analytical and problem-solving skills

●        Ability to function well in a high-paced and at times stressful environment

 

Supervisory responsibilities

Overseeing temporary labor staff

Overseeing Mitigation Tech I staff as appropriate

Work environment

Office and administrative environments

Residential and commercial work sites

Physical demands

Prolonged periods of sitting in vehicles

Must be able to lift at least 15 pounds at a time

Prolonged periods of exposure to noise created by power tools, equipment and heavy machinery

Exposure to standard work site environments and some confined spaces

Travel required

Minimum travel outside the immediate operating area may be required

Required education and experience

●     High school diploma or equivalent

Preferred education and experience

●     Two or more years experience in the insurance restoration Industry

●     IICRC certifications in Water, Fire and Mold restoration   

Other duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Company Description

Restoration Solutions is a full service property restoration company serving the DFW metroplex. We focus our services on business to business relationships in both the residential and commercial space. Restoration Solutions has been in business for 11 years and is privately owned and operated.