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Itel Jobs (NOW HIRING)

Servpro Industries, Inc.

$65 - $90/hr

Develop/write an estimate to include all construction services required to restore the structure and ensure customer and client satisfaction. (ie ITEL, material reports, engineering reports)

New

SERVPRO

Reconstruction Estimator

Mint Hill, NC · On-site

$60K - $70K/yr

Work with outside resources as necessary to support work cycle (i.e Structural Engineers, ITEL, Electrical Inspectors, etc.) c. Assemble accurate and well-organized estimates, supplements and change ...

SERVPRO

Reconstruction Estimator

Montgomery, AL · On-site

$50K - $60K/hr

Work with outside resources as necessary to support work cycle (i.e Structural Engineers, ITEL, Electrical Inspectors, etc.) c. Assemble accurate and well-organized estimates, supplements and change ...

IBC Roofing

Roofing Sales Consultant

New Bern, NC · On-site

$80K - $150K/yr

Complete and manage paperwork related to contracts, repairs, ITEL sample collection, and production. Follow up on outstanding leads, documentation, and collections as needed. Maintain clean ...

IBC Roofing

Roofing Sales Consultant

Goldsboro, NC · On-site

$80K - $150K/yr

Complete and manage paperwork related to contracts, repairs, ITEL sample collection, and production. * Follow up on outstanding leads, documentation, and collections as needed. * Maintain clean ...

Restoration Solutions

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Mitigation Tech II (Lead Tech)

Fort Worth, TX · On-site

$23 - $26/hr

... for iTel, Lead and Asbestos ● Conducting controlled demolition services ● Collecting deductibles ● Providing preventative maintenance on fleet vehicles and company equipment ● Managing ...

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All JobsTechnology JobsItel Jobs

Itel information

What is an itel?

Itel is a global business process outsourcing (BPO) company that offers services such as customer service, technical support, sales, and back-office solutions for other businesses. Working an Itel job usually means being employed as a call center agent or support representative, handling customer inquiries via phone, chat, or email. Itel jobs may also include roles in management, training, or IT support, depending on the location and department. These positions often offer flexible shifts, remote work opportunities, and skill development programs.

What are the main responsibilities and challenges faced by customer service representatives at itel?

Customer service representatives at Itel are primarily responsible for handling inbound and outbound calls, addressing customer inquiries, and resolving issues efficiently. They often work in fast-paced environments where multitasking and clear communication are essential. Common challenges include managing high call volumes, adapting to different customer personalities, and meeting performance metrics such as average handle time and customer satisfaction scores. Collaboration with team leaders and ongoing training help representatives stay updated on products and improve service quality.

What are the key skills and qualifications needed to thrive as a call center agent at itel, and why are they important?

To thrive as a Call Center Agent at iTel, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems and call center software is important, along with basic computer proficiency. Patience, active listening, and a customer-oriented attitude are key soft skills that set top performers apart. These skills and qualities are crucial for delivering effective customer support and maintaining customer satisfaction in a fast-paced environment.

What is the difference between Itel vs Customer Service Representative?

AspectItelCustomer Service Representative
Required CredentialsHigh school diploma or equivalent, technical certifications often preferredHigh school diploma or equivalent, customer service training beneficial
Work EnvironmentCall centers, technical support settings, remote or on-siteCall centers, retail, office settings, remote or on-site
Industry UsageTelecommunications, tech support, electronicsRetail, telecommunications, service industries
Common Search/ComparisonItel vs Customer Service Representative

The role of an Itel typically involves technical support and troubleshooting in telecommunications or tech industries, requiring specific technical skills and certifications. Customer Service Representatives focus on assisting customers with inquiries, complaints, and service issues across various industries. While both roles involve communication and problem-solving, Itel positions are more technical, whereas Customer Service Representatives often handle general customer interactions.

More about Itel jobs

What are the most commonly searched types of Itel jobs?

The most popular types of Itel jobs are:

What states have the most Itel jobs?

States with the most job openings for Itel jobs include:

What job categories do people searching Itel jobs look for?

The top searched job categories for Itel jobs are:

Itel jobs near you
Infographic showing various Itel job openings in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution.

Construction Supervisor

SERVPRO of Columbia County

Florence, SC • On-site

$45K - $55K/yr

Full-time

Medical, Retirement, PTO

Posted 3 days ago

New

Job description

Benefits:
  • Health insurance
  • Paid time off
  • 401(k) matching
  • Competitive salary


Summary
The Construction Superintendent is responsible for the day-to-day management of construction projects. They are responsible for delivering a high quality of service in all dealings with customers, clients, subcontractors, resource providers, and company employees involved in performing construction services.
 
Primary Responsibilities
·         Compile and resolve punch list items
·         Perform intermittent walkthroughs with customer
·         Secure a signed Certificate of Satisfaction from customer (COS)
·         Provide project updates (daily narrative) to customers and clients at the Project Manager’s direction
·         Schedule subcontractors and material suppliers
·         Ensure all work performed complies with the plans, specifications, local codes, and requirements of the scope of work
·         Document project activities and daily progress at the Project Manager’s direction
·         Maintain quality standards through site inspections
·         Provide evaluation and rating of vendors and subcontractors
·         Coordinate or communicate inspections with local jurisdictions and Project Managers
·         Ensure subcontractors complete all work in accordance with their purchase orders
·         Maintain job schedules and progress
·         Be able to submit and complete and ITEL report
 
Education and Experience Requirements
·         High school diploma/GED
·         Superb customer service track record
·         Effective written and oral communication
·         Basic math skills
·         Experience in restoration and/or construction preferred
 
Physical and Work Environment Requirements
·         Walking and/or standing throughout the day
·         Frequent driving and sitting
·         Occasionally climbing ladders
·         Occasionally exposed to extreme conditions such as heat
·         The noise level at individual jobsites can be loud

Normal Working Hours, Additional Working Hours, and Travel Requirements 
This is a full-time position, working 7:00 a.m.- 5:00 p.m., Monday–Friday, 45 hours per week. This position frequently requires long hours (beyond 8 hours a day), working on-call, and weekend work. Travel is required and is primarily local. However, some out-of-area and overnight travel may be expected.
The contents of this Job Description have been discussed with me and I have received a copy. I understand that this document is general in nature and responsibilities required may be amended from time to time. The signing of this Job Description acknowledges an understanding of the responsibilities of this position. Any item not understood should be clarified before signing to ensure that I understand what is expected.