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Ita Customer Service Jobs (NOW HIRING)

ITA International

Software Developer I

Newport News, VA · On-site

$75K - $90K/yr

Overview At ITA International, we're a tech-enabled professional services company. Headquartered in ... our customers, "In The Arena." Our expertise spans Operations, Training, Engineering ...

ITA Group Inc

Event Manager, Incentives

Atlanta, GA · On-site

... customer service experience in a service-related industry preferred. * Ability to work the time necessary to complete projects and/or meet deadlines. ABOUT ITA GROUP ITA Group is an employee-owned ...

ITA Group Inc

Event Registration Manager

Atlanta, GA · On-site

... customer service experience in a service-related industry preferred. * Ability to work the time necessary to complete projects and/or meet deadlines. ABOUT ITA GROUP ITA Group is an employee-owned ...

ITA International

Operations Research Analyst

$160K/yr

Overview At ITA International, we're a tech-enabled professional services company. Headquartered in ... our customers, "In The Arena." Our expertise spans Operations, Training, Engineering ...

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How much do ita customer service jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for ita customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is the difference between Ita Customer Service vs Call Center Representative?

AspectIta Customer ServiceCall Center Representative
Required CredentialsHigh school diploma, customer service skillsHigh school diploma, communication skills
Work EnvironmentOffice or remote, direct customer interactionCall centers, inbound/outbound calls
Employer & IndustryRetail, telecom, bankingTelecom, insurance, tech support
Search & Comparison IntentCustomer service roles, support jobsCall center jobs, customer support

While both roles involve assisting customers, Ita Customer Service typically emphasizes direct interaction and problem-solving in various industries, whereas Call Center Representatives mainly handle inbound or outbound calls in call centers. Understanding these differences helps job seekers target the right position based on their skills and preferences.

What cities are hiring for Ita Customer Service jobs?

Cities with the most Ita Customer Service job openings:

What are popular job titles related to Ita Customer Service jobs?

For Ita Customer Service jobs, the most frequently searched job titles are:

Software Developer I

Newport News, VA • On-site

ITA International
Guided Missile and Space Vehicle Manufacturing • 201 - 500 employees
Learn more about ITA Internationalexternal

$75K - $90K/yr

Other

Medical, Dental, Vision, Life, Retirement

Posted 18 days ago

Key responsibilities

  • Create baseline software and/or database products

  • Collaborate with team members to design, develop, test, and deploy software solutions

  • Modify and enhance existing software and/or database products

Job description

Overview

At ITA International, we’re a tech-enabled professional services company. Headquartered in Newport News, Virginia, we leverage subject matter expertise, data analytics and technology to challenge boundaries and transform possibilities.

With a global presence and a passionate team of over 200 ITAers, we’re driven by mission success for our customers, “In The Arena.” Our expertise spans Operations, Training, Engineering, Nanotechnology, Statistics, Machine Learning and Software Engineering - enabling data and tech-enabled solutions that deliver real value.

Join our impactful journey at ITA International. As Theodore Roosevelt said, “The credit belongs to the man who is actually in the arena.” We’re here, standing beside our customers, ready to serve and succeed.

We are looking for a detail-oriented Software Developer Ito enhance our software offerings. This position focuses on writing high-quality code and contributing to the development of versatile applications that meet user needs.

This opportunity is contingent upon successful contract award, expected Fall 2026.

Responsibilities

Responsibilities:

  • Create baseline software and/or database products
  • Collaborate with senior developers, project managers, and other stakeholders to design, develop, test, and deploy software solutions
  • Modify and enhance existing software and/or database products
  • Write and perform unit tests and peer reviews of technical products
  • Troubleshoot, correct, and test code defects
  • Develop and enhance software modules and features based on established requirements
  • Implement best practices for software coding and design.
  • Collaborate with team members during code reviews and contribute feedback.
  • Aid in the prototyping and testing phases of software development.
  • Produce technical documentation for software components and design decisions.
  • Participate actively in AGILE sprints and team meetings.
Qualifications

Required Experience:

  • 2+ years of experience as a Software Developer or in a similar role.
  • Strong programming skills in languages such as Python, Java, or comparable.

Minimum Qualifications:

  • Bachelor’s degree in Computer Science, Information Technology, or a related field.
  • Understanding of software development principles and methodologies.
  • Capability to work independently as well as part of a team.
  • Ability to obtain and maintain an active Secret Clearance

Desired Qualifications:

  • Experience with Microsoft Power Applications
  • Experience with structured and unstructured databases
  • Familiarity with version control systems like Git.
Benefit and Compensation Transparency

ITA International proudly complies with all federal and state benefit and pay transparency laws. Employees of ITA can expect a robust benefit package, including:

  • Medical, dental and vision plans
  • Life Insurance
  • Short Term Disability insurance (where applicable)
  • Voluntary ancillary benefit options
  • 401k retirement benefits with employer matching contributions

Pay range for this position is $75,000 - $90,000 annually.

This position has a broad compensation range due to the complexities of government contracting, including contract pricing, labor category requirements, funding parameters, and varying levels of candidate experience and qualifications.

Application and Employment at ITA International

In compliance with the ADA Amendments Act (ADAAA), ITA International would like to ensure that your application process goes as smoothly as possible.

ITA International is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

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