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Ita Customer Service Jobs (NOW HIRING)

ITA International

Chief of Growth

Newport News, VA · On-site

Overview At ITA International, we're a tech-enabled professional services company. Headquartered in ... Customer Focus: strong relationship manager who prefers to achieve results in a collaborative and ...

ITA Group Inc

Event Accountant

Atlanta, GA · On-site

$53K - $72K/yr

... customer service experience in a service-related industry preferred. * Ability to work the time necessary to complete projects and/or meet deadlines. ABOUT ITA GROUP ITA Group is an employee-owned ...

ITA Group

Event Accountant

West Des Moines, IA · On-site

$53K - $73K/yr

... customer service experience in a service-related industry preferred. * Ability to work the time necessary to complete projects and/or meet deadlines. ITA Group is an employee-owned engagement and ...

ITA Group Inc

Financial Team Lead, Pharma

Atlanta, GA · On-site

... customer service experience in a service-related industry preferred. * Ability to work the time necessary to complete projects and/or meet deadlines. ABOUT ITA GROUP ITA Group is an employee-owned ...

ITA Group Inc

Event Accountant

West Des Moines, IA · On-site

$49K - $67K/yr

... customer service experience in a service-related industry preferred. * Ability to work the time necessary to complete projects and/or meet deadlines. ABOUT ITA GROUP ITA Group is an employee-owned ...

ITA International

Contract Administrator

Newport News, VA · On-site

$44K - $61K/yr

Overview At ITA International, we're a tech-enabled professional services company. Headquartered in ... Draft and receive customer correspondence, ensuring coordination between external customers and ...

ITA Group Inc

Buyer, Event Purchasing

Atlanta, GA · On-site

The Buyer develops creative, innovative and competitive products and services that increase ITA Group's value to its customers. The Buyer proactively negotiates prices and contracts and creates ...

ITA International

Software Developer I

$75K - $90K/yr

Overview At ITA International, we're a tech-enabled professional services company. Headquartered in ... our customers, "In The Arena." Our expertise spans Operations, Training, Engineering ...

ITA Group

Event Manager, Incentives

West Des Moines, IA · On-site

... customer service experience in a service-related industry preferred. * Ability to work the time necessary to complete projects and/or meet deadlines. ITA Group is an employee-owned engagement and ...

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Ita Customer Service information

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How much do ita customer service jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for ita customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is the difference between Ita Customer Service vs Call Center Representative?

AspectIta Customer ServiceCall Center Representative
Required CredentialsHigh school diploma, customer service skillsHigh school diploma, communication skills
Work EnvironmentOffice or remote, direct customer interactionCall centers, inbound/outbound calls
Employer & IndustryRetail, telecom, bankingTelecom, insurance, tech support
Search & Comparison IntentCustomer service roles, support jobsCall center jobs, customer support

While both roles involve assisting customers, Ita Customer Service typically emphasizes direct interaction and problem-solving in various industries, whereas Call Center Representatives mainly handle inbound or outbound calls in call centers. Understanding these differences helps job seekers target the right position based on their skills and preferences.

What cities are hiring for Ita Customer Service jobs?

Cities with the most Ita Customer Service job openings:

What are popular job titles related to Ita Customer Service jobs?

For Ita Customer Service jobs, the most frequently searched job titles are:

Associate Buyer, Event Purchasing

West Des Moines, IA • On-site

ITA Group Inc
501 - 1,000 employees
Learn more about ITA Group Incexternal

Full-time

Medical, Dental, Vision, Retirement

Posted 5 days ago

Job description

POSITION DESCRIPTION

The Associate Buyer supports Managers and Buyers in developing presentations and contracts, researching, negotiating and developing products with ITA Group suppliers for new and existing customers. The Associate Buyer also assists in preparing sold programs for the turn to operations, as well as provides assistance in regards to VIP favors. The Associate Buyer continuously nurtures supplier relationships.

POSITION REQUIREMENTS

  • Bachelor’s degree in business or related major. 
  • Minimum two years experience in working in a business environment. Experience in the travel industry or customer service experience in a service-related industry preferred. 
  • Must be proficient in Word, Excel and PowerPoint. 
  • Assist in targeting, negotiating and preparing presentations for new and existing business. 
  • Assist copywriters and the Transportation Operations department in developing ITA Group written proposals/contracts making sure quality control standards are maintained. 
  • Assist in negotiating supplier contracts for all new client programs making sure quality control standards are met. 
  • Assist in confirming program elements through signed agreements with suppliers. 
  • Ability to work effectively with all of the department team members, internal sales team and internal and external customers in a manner that enhances each person's concentration and nurtures teamwork. 
  • Ability to handle numerous projects and stay positive under stress or quick turnaround deadlines. 
  • Strong written and verbal communication skills. 
  • Good organizational skills. 
  • Must display a good attitude and mutual respect to all customers of ITA Group. 
  • Use good strategic thinking and problem solving skills and nurture positive thinking. 
  • Ability to listen, understand and respond to external and internal customers’ needs in a timely manner; customer service experience in a service-related industry preferred. 
  • Ability to work the time necessary to complete projects and/or meet deadlines.  

ABOUT ITA GROUP

ITA Group is an employee-owned engagement and loyalty company that provides data-driven solutions designed to uniquely motivate and inspire our clients’ employees, channel partners and customers. Creating engaging employee experiences is at the heart of what we do and who we are, and we continuously evaluate our team member benefits to ensure our team members are cared for. We offer an array of competitive benefits, including healthy retirement contributions, health, dental and vision insurance, paid parental leave, flexible work arrangements, Volunteer Time Off, paid sabbaticals, anniversary awards and more! Come join our team, recently recognized by several top organizations as a Great Place to Work. 

ITA Group is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.