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It Telecom Jobs (NOW HIRING)

POSRG

Project Coordinator IT Field Service

Wauconda, IL · On-site

$50K - $65K/yr

Demonstrated experience working with or supporting technical field teams (IT, telecom, AV, or similar) * Proficiency with project management or scheduling tools (e.g., ServiceNow, Smartsheets or Case ...

TruFit Staffing

Telecom Technician

Seattle, WA

$26 - $32/hr

Location: Greater Seattle Metro Area Compensation: $26 - $32 per hour, DOE We're hiring IT / Telecom Field Technicians! We're in need of Travel Techs that have reliable transportation and like ...

Hitachi, Ltd.

IT Service Delivery Manager

Alamo, TN · On-site

HITACHI ENERGY USA INC Profession (Job Category): IT, Telecom & Internet Job Schedule: Full time Remote: No The opportunity Join Hitachi Energy as a Factory IT Site Delivery Manager supporting our ...

Hitachi

IT Service Delivery Manager

Alamo, TN

HITACHI ENERGY USA INC Profession (Job Category): IT, Telecom & Internet Job Schedule: Full time Remote: No The opportunity Join Hitachi Energy as a Factory IT Site Delivery Manager supporting our ...

US IT Solutions Inc

Administrative Assistant

Sacramento, CA · On-site

$19.25 - $25.75/hr

Information Technology, Telecom, Banking & Finance, Engineering, Heavy Industrial, Scientific & Research, Administrative & Clerical, Healthcare, Oil & Gas, Energy & Utilities, Government Sectors ...

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It Telecom information

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How much do it telecom jobs pay per hour?

As of Jul 13, 2026, the average hourly pay for it telecom in the United States is $33.37, according to ZipRecruiter salary data. Most workers in this role earn between $21.63 and $41.83 per hour, depending on experience, location, and employer.

What are IT Telecom professionals?

IT Telecom professionals are experts who design, implement, manage, and support telecommunications systems and networks within organizations. They work at the intersection of information technology (IT) and telecommunications, ensuring reliable voice, data, and video communication services. Their responsibilities may include installing network equipment, configuring communication systems, troubleshooting connectivity issues, and maintaining security protocols. IT Telecom professionals are essential for maintaining business connectivity and supporting modern communication infrastructures.

What are the key skills and qualifications needed to thrive as an IT Telecom professional, and why are they important?

To thrive as an IT Telecom professional, you need a solid understanding of networking, telecommunications infrastructure, and IT systems, often backed by a degree in information technology or a related field. Familiarity with tools and certifications such as Cisco (CCNA/CCNP), VoIP systems, and network management software is typically required. Strong problem-solving abilities, analytical thinking, and effective communication are vital soft skills for this role. These skills enable professionals to design, maintain, and troubleshoot complex telecom networks, ensuring reliable connectivity and efficient communication for businesses.

What jobs pay 500,000 a year in the US?

In the IT and telecommunications sectors, executive roles such as Chief Technology Officer (CTO), Chief Information Officer (CIO), and senior network architects can earn $500,000 or more annually, especially with bonuses and stock options. These positions typically require extensive experience, advanced technical skills, and leadership responsibilities within large organizations or corporations.

What is the difference between It Telecom vs Network Technician?

AspectIt TelecomNetwork Technician
CertificationsCCNA, CompTIA Network+, Cisco certificationsCCNA, CompTIA Network+, Cisco certifications
Work EnvironmentTelecom companies, service providers, corporate IT departmentsIT departments, telecom providers, on-site troubleshooting
Job FocusDesign, install, maintain telecom systems and networksInstall, troubleshoot, repair network hardware and connectivity issues
Industry UsageTelecommunications, IT servicesIT, telecommunications, networking services

Both It Telecom and Network Technicians require similar certifications and often work in overlapping environments within the telecommunications and IT industries. However, It Telecom professionals typically focus on designing and managing telecom systems, while Network Technicians concentrate on hardware installation and troubleshooting network issues. Understanding these distinctions helps job seekers identify the right career path based on their skills and interests.

What are some common challenges faced by IT Telecom professionals when managing large-scale network infrastructures?

IT Telecom professionals often encounter challenges such as ensuring network reliability, managing high volumes of data traffic, and quickly troubleshooting connectivity issues. Working with legacy systems while integrating new technologies can add complexity, requiring strong problem-solving skills and adaptability. Collaboration with cross-functional teams—including network engineers, cybersecurity experts, and vendors—is essential to maintaining service quality and meeting organizational goals.

What does it mean to work in telecom?

Working in telecom as an IT Telecom professional involves managing and maintaining communication networks, such as phone systems, internet infrastructure, and data transmission services. It requires technical skills in networking, troubleshooting, and often certifications like Cisco or CompTIA, with roles that may involve on-site installation or remote support.

Who are the big 4 in telecom?

The Big 4 in telecom typically refer to the four largest global telecommunications companies: AT&T, Verizon, China Mobile, and Deutsche Telekom. These companies lead the industry in revenue, coverage, and infrastructure, and often seek telecom professionals with skills in network management, cybersecurity, and telecommunications technology.

What is the highest paying job in telecommunications?

In telecommunications, senior network architects and telecommunications directors tend to have the highest salaries, often exceeding six figures annually. These roles require advanced technical skills, certifications, and leadership experience in designing and managing complex communication systems.
More about It Telecom jobs
What states have the most It Telecom jobs? States with the most job openings for It Telecom jobs include:
What job categories do people searching It Telecom jobs look for? The top searched job categories for It Telecom jobs are:
It Telecom jobs near you
Infographic showing various It Telecom job openings in the United States as of July 2026, with employment types broken down into 67% Full Time, and 33% Contract. Highlights an 100% In-person job distribution, with an average salary of $69,404 per year, or $33.4 per hour.
Telecom Support Analyst Levels 1-5

Telecom Support Analyst Levels 1-5

Metropolitan Transportation Authority

New York, NY • On-site

$62K - $89K/yr

Full-time

Re-posted 11 days ago

Metropolitan Transportation Authority rating

7.5

Company rating: 7.5 out of 10

Based on 134 frontline employees who took The Breakroom Quiz

41st of 76 rated public transport

Job description

Description
Position at MTA Headquarters
JOB TITLE:
Telecom Support Analyst Levels 1-5
SALARY RANGE:
Level 1: $57,100 - $81,572
Level 2: $62,812 - $89,731
Level 3: $69,092 - $98,703
Level 4: $76,001 - $108,573
Level 5: $86,703 - $123,862
DEPT/DIV:
Information Technology
SUPERVISOR:
Director, IT Telecom Services & Expense Mgmt
LOCATION:
2 Broadway, New York, NY 10004
HOURS OF WORK:
9:00 am - 5:30 pm (8 hours/day) or as required
Opening:
The Metropolitan Transportation Authority is North America's largest transportation network, serving a population of 15.3 million people across a 5,000-square-mile travel area surrounding New York City, Long Island, southeastern New York State, and Connecticut. The MTA network comprises the nation's largest bus fleet and more subway and commuter rail cars than all other U.S. transit systems combined. MTA strives to provide a safe and reliable commute, excellent customer service, and rewarding opportunities.
Summary:
The primary purpose of this position is to plan, monitor, track, and control costs for all MTA telecommunication activities, and the expansion and centralization of cellular and voice technology functions.
Critical Skills:
  • Strong telecom expense management, cost savings, and auditing experience
  • Experience with ServiceNow and PeopleSoft - ticketing and reporting
  • Experience with data analytics tools like Power BI
  • Ability to identify trends, analyze data and make recommendations
  • Strong Financial reporting and analysis skills
  • Experience in managing and auditing zero usage devices and accounts.

Responsibilities:
Level 1
  • Coordinate the efficient control over all corporate centralized telecommunications activities, including installations, changes, and costs.
  • Work with other IT technical resources to support voice and telecommunications-related technical problems and services.
  • Maintain controls over new and expanding telecommunications technologies (i.e., cellular phones, smartphones, voicemail, etc.)
  • Coordinate the development of voice and data proposals for service improvements.
  • Monitor and analyze telecommunication monthly billing.
  • Administer software changes to telecommunication databases.
  • Develop procedures and corporate policies with regard to current and future usage of telecommunication technologies.
  • Provide technical support for all voice-related technologies, including telephone, voice mail, pagers, cell phones, and call center services.
  • Participate in the evaluation of new products and technologies.

Level 2
Same as Level 1 with the following additional responsibilities:
  • Guide less senior technicians and staff in the performance of their tasks.

Level 3
Same as Level 2 with the following additional responsibilities:
  • Design and engineer solutions and standards to be applied within the department.

Level 4
Same as Level 3 with the following additional responsibilities:
  • Contribute to the planning and coordination of tasks associated with voice technology-related projects.

Level 5
Same as Level 4 with the following additional responsibilities:
  • Direct the design and engineering of solutions and projects to be implemented within the department.
  • Lead the planning and coordination of tasks associated with voice technology-related projects.

Required Qualifications:
Level 1
  • Knowledge of commonly used concepts, practices, and procedures within the telecommunications field (i.e., voice data communications, state-of-the-art technology).
  • Must be able to multitask.
  • Must demonstrate the ability to work effectively with all levels of company staff and management.
  • Must be highly skilled in personal computer usage, including Microsoft Office Suite (Word, Excel, PowerPoint, Access).
  • Ability to troubleshoot and support technical issues both remotely and on-site using standard MTA tools and techniques.
  • Ability to learn and apply new technology.
  • Ability to read and understand schematic diagrams, technical manuals, and documentation such that supported equipment and software can be maintained with minimal training.
  • Strong oral and written communication skills.
  • Strong analytical skills.
  • Strong people skills.

Level 2
Same as Level 1 with the following additional qualifications:
  • Experience with troubleshooting and supporting technical issues both remotely and on-site using standard MTA IT tools and techniques.
  • Ability to provide technical solutions to meet business unit requirements.
  • Ability to provide technical direction to less senior staff members

Level 3
Same as Level 2 with the following additional qualifications:
  • Strong knowledge and familiarity with commonly used concepts, practices, and procedures within the telecommunications field (i.e., voice data communications, state-of-the-art technology).
  • Strong experience with troubleshooting and supporting technical issues both remotely and on-site using standard MTA IT tools and techniques.
  • Ability to design and engineer complex solutions incorporating standards and industry best practices to enhance and expand the functionality of the corporate voice/data network, including fault tolerance, resiliency, and scalability.

Level 4
Same as Level 3 with the following additional qualifications:
  • Advanced knowledge and familiarity with commonly used concepts, practices, and procedures within the telecommunications field (i.e., voice data communications, state-of-the-art technology).
  • Advanced experience with troubleshooting and supporting technical issues both remotely and on-site using standard MTA IT tools and techniques.

Level 5
Same as Level 4 with the following additional qualifications:
  • Must demonstrate excellent knowledge and familiarity with commonly used concepts, practices, and procedures within the telecommunications field (i.e., voice data communications, state-of-the-art technology).
  • Demonstrated ability to provide technical solutions to meet business unit requirements.
  • Demonstrated ability to design and engineer complex solutions incorporating standards and industry best practices to enhance and expand the functionality of the corporate voice/data network, including fault tolerance, resiliency, and scalability.
  • Proven experience working with senior-level staff contributing to both short and long-term technology-related planning strategies.

Education & Experience:
Level 1
  • Bachelor's degree in Computer Science, Information Technology or related discipline; or a minimum of 1 year's experience installing, maintaining and supporting telecommunications technologies.
  • Must possess a basic knowledge, familiarity, and experience with maintaining and supporting a complex network environment.

Level 2
  • Bachelor's degree in Computer Science, Information Technology or related discipline; or a minimum of 5 years' experience installing, maintaining and supporting network technologies.
  • Must possess a minimum of 3 years' experience maintaining and supporting a complex voice/data network environment.

Level 3
  • Bachelor's degree in Computer Science, Information Technology or related discipline; or a minimum of 7 years' experience installing, maintaining and supporting network technologies.
  • Must possess a minimum of 5 years' experience maintaining and supporting a complex voice/data network environment.

Level 4
  • Bachelor's degree in Computer Science, Information Technology or related discipline; or a minimum of 10 years' experience installing, maintaining and supporting network technologies.
  • Must possess a minimum of 8 years' experience maintaining and supporting a complex voice/data network environment.

Level 5
  • Bachelor's degree in Computer Science, Information Technology or related discipline; or a minimum of 12 years' experience installing, maintaining and supporting network technologies.
  • Must possess a minimum of 10 years' experience maintaining and supporting a complex voice/data network environment.

Other Information:
This is a resume-based position in the collective bargaining unit represented by the Transportation Communications Union (TCU) and will be governed by the terms of the associated TCU collective bargaining agreement for IT employees. As such, candidates selected for this position will be represented by TCU and will be on MTA payroll. In addition, candidates selected may be required to work at any MTA Agency location.
Pursuant to the New York State Public Officers Law & the MTA Code of Ethics, all employees who hold a policymaking position must file an Annual Statement of Financial Disclosure (FDS) with the NYS Commission on Ethics and Lobbying in Government (the "Commission").
Equal Employment Opportunity:
MTA and its subsidiary and affiliated agencies are Equal Opportunity Employers, including with respect to veteran status and individuals with disabilities.
The MTA encourages qualified applicants from diverse backgrounds, experiences, and abilities, including military service members, to apply.

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