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Nanoheal

IT Inside Sales Representative

Lehi, UT · On-site

Nanoheal is a Proactive IT Tech Support solution that helps you detect, diagnose and automate the ... Passionate about acquiring new customers and retaining and growing existing customers * Enjoy ...

Ask IT consulting

IT Technician

Englewood, OH

Ask IT is a minority-owed enterprise; it has been founded on providing the highest quality possible ... Customer service experience is good. Here is some of the requirements as defined in the SOW. l ...

Customer Service

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Servicing - Customer Care Specialist

Troy, MI · On-site

$16/hr

Strong customer service, problem-solving, and conflict resolution abilities. * Excellent ... Familiarity with mortgage servicing platforms such as MSP (ICE Mortgage Technology/Black Knight) or ...

Palmetto Technology Group

IT Service Manager

Tucson, AZ · On-site

Our team dedicates their time working together to provide phenomenal experience for our customers ... Oversee the end-to-end delivery of IT services, ensuring high-quality and timely support * Act as ...

Ivy Tech Community College

IT Director

Terre Haute, IN · On-site

$65K - $70K/yr

This role requires a strong commitment to customer service excellence and active participation in budgeting, capital planning, and quality improvement initiatives. The IT Director will ensure ...

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Desktop Support Technician Level II

Grissom Air Reserve Base, IN • On-site

Quantum Sky
See more jobs at Quantum Skyexternal

$24.51/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 22 days ago

Job description

Description
Quantum Sky is searching for a Desktop Support Level II at Grissom Air Force Base. This is a complex, multi-year contract to support the Air Force Reserve Command (AFRC) Information Technology (IT) Services.
Responsibilities:
  • Provide support to end-users for PC, server, mainframe applications, and hardware.
  • Perform configurations, installations, diagnostics, upgrades, repairs and preventive maintenance of personal computer products and peripherals
  • May interact with network services, software systems engineering, and/or applications development to restore service and/or identify and correct core problem.
  • Simulate or recreate user problems to resolve operating difficulties.
  • Recommend systems modifications to reduce user problems.
  • Maintain currency and highest level of technical skill in field of expertise.

Qualifications
Required:
  • Experience managing network modernization work or system projects of similar scope and complexity
  • Experience as a desktop support technician or equivalent (IT Support, IT Tech, etc.)
  • Capabilities needed to deliver in-person and remote IT aid.
  • Fantastic installation, diagnostic, upgrade, and restoration abilities.
  • Excellent vertical and lateral thinking.
  • Superb time management skills.
  • Clear written and verbal communication.
  • Forbearing, flexible, and supportive
  • On site support at Grissom, IN
  • Active CompTIA IAT Level II certification; i.e. SecPlus+ certification.

Clearance:
  • Active DoD Secret clearance

Travel Required:
  • Minimal, less than 10%

About Quantum Sky
Compensation:
  • Compensation is unique to each candidate and relative to the skills and experience they bring to the position. The salary range for this position is typically between $20-$24/hr. This does not guarantee a specific salary as compensation is based upon multiple factors such as education, experience, certifications, and other requirements, and may fall outside of the above-stated range.

Benefits:
  • Highlights of our benefits include Health/Dental/Vision, 401(k) match, Paid Time Off, STD/LTD/Life Insurance, Referral Bonuses, professional development reimbursement, and parental leave.

The world the mission operates in is going post-quantum, contested, and machine-speed. Quantum Sky engineers the advantage across cyber, networks, software, and quantum because the mission demands dominance, not parity. We don't follow the map. We draw it.
At Quantum Sky, we believe that success starts with our people. We foster a collaborative, innovative, and mission-driven environment where every team member plays a critical role in shaping the future of technology. Are you ready to join #TeamQuantumSky?
Quantum Sky Engineering LLC is an Equal Opportunity Employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, [sexual orientation, gender identity,] national origin, disability, status as a protected veteran, or any characteristic protected by applicable law.

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