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It Tech Customer Service Jobs in Michigan (NOW HIRING)

TenThirteen, LLC

IT - Tech Manager

Detroit, MI · Hybrid

$65K - $80K/yr

Job Title: IT Manager Location: Detroit Metro / Hybrid Reports To: Director of Operations At Mavacy, we prioritize relationships over transactions, foster a growth mindset, and believe that fun gets ...

Customer Service

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Servicing - Customer Care Specialist

Troy, MI · On-site

$16/hr

Strong customer service, problem-solving, and conflict resolution abilities. * Excellent ... Familiarity with mortgage servicing platforms such as MSP (ICE Mortgage Technology/Black Knight) or ...

Customer Service

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Servicing - Customer Advocate

Clarkston, MI · On-site

$16 - $22.85/hr

Customer Service * Loan Servicing * Loss Mitigation * Foreclosure Prevention * Bankruptcy * Payment Arrangements * Reinstatement * Promise to Pay * Forbearance * MSP * ICE Mortgage Technology * Black ...

Customer Service

Be Seen First

Servicing - Customer Care Specialist

Troy, MI · On-site

$16/hr

Strong customer service, problem-solving, and conflict resolution abilities. * Excellent ... Familiarity with mortgage servicing platforms such as MSP (ICE Mortgage Technology/Black Knight) or ...

Customer Service

Be Seen First

Servicing - Customer Advocate

Clarkston, MI · On-site

$16 - $22.85/hr

Customer Service * Loan Servicing * Loss Mitigation * Foreclosure Prevention * Bankruptcy * Payment Arrangements * Reinstatement * Promise to Pay * Forbearance * MSP * ICE Mortgage Technology * Black ...

US IT Solutions Inc

IT Specialist

Lansing, MI · On-site

Company Description We are from US IT Solutions, an ISO Certified, E-Verify, WMBE Certified ... Service Delivery(ISD) Portal, ISD Contact Center, ISD Universal Case Load, BSI, ODS, SIGMA, HUB ...

B&L Information Systems

IT Specialist

Bridgman, MI · On-site

$60K - $70K/yr

Job Summary As an IT Specialist at B&L, you'll play a pivotal role in supporting and maintaining ... Manage, support, and troubleshoot customer database systems. * Assist in the configuration ...

Dean Transportation

IT Intern

Lansing, MI · On-site

$15.25 - $20.25/hr

SUMMARY OF POSITION IT Intern's is responsible for assisting Staff with support issues by phone, email and other support systems while maintaining a high level of customer service. This position will ...

Dean Transportation Inc.

IT Intern

Lansing, MI · On-site

$15.25 - $20.25/hr

SUMMARY OF POSITION IT Intern's is responsible for assisting Staff with support issues by phone, email and other support systems while maintaining a high level of customer service. This position will ...

B&L Information Systems Inc

IT Specialist

Bridgman, MI · Hybrid

$60K - $70K/yr

L employees.- Manage, support, and troubleshoot customer database systems.- Assist in the ... information technology or equivalent experience.- Demonstrable ability to write in PowerShell ...

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It Tech Customer Service information

What does an IT Tech Customer Service do?

An IT Tech Customer Service professional provides technical support to users by troubleshooting hardware, software, and network issues. They assist clients via phone, email, or remote access, often using diagnostic tools and technical knowledge to resolve problems efficiently.

What cities in Michigan are hiring for It Tech Customer Service jobs?

Cities in Michigan with the most It Tech Customer Service job openings:

IT - Tech Manager

Detroit, MI • Hybrid

TenThirteen, LLC
See more jobs at TenThirteen, LLCexternal

$65K - $80K/yr

Other

Re-posted 5 days ago

Job description

Position Description: Job Title: IT Manager
Location: Detroit Metro / Hybrid
Reports To: Director of Operations
At Mavacy, we prioritize relationships over transactions, foster a growth mindset, and believe that fun gets stuff done. We are seeking an innovative and collaborative IT Manager to lead our technology initiatives and support our teams in achieving operational excellence. The IT Manager will oversee the companys technology infrastructure, ensure data security, and drive digital transformation to enhance efficiency and innovation.
Job Summary:
The Information Technology Project Manager will plan, establish, and manage information technology (IT) projects and will serve as a liaison between the business and technical aspects of assigned projects.
Supervisory Responsibilities:
Hires and trains members of the technical staff.
Assigns duties and responsibilities and oversees workflow of project staff.
Oversees the day-to-day workflow of the department.
Conducts performance evaluations that are timely and constructive.
Handles discipline and termination of employees as needed and in accordance with company policy.
Duties/Responsibilities:
Manages assigned IT projects to ensure adherence to budget, schedule, and scope of project.
Develops, maintains, and revises proposals for assigned projects including project objectives, technologies, systems, information specifications, timelines, funding, and staffing.
Sets and tracks project milestones; manages and accounts for unforeseen delays, then realigns schedules and expectations as needed.
Establishes and implements project communication plans, providing status updates to affected staff and stakeholders.
Collects, analyzes, and summarizes information and trends as needed to prepare project status reports.
Performs other related duties as assigned.
Required Skills/Abilities:
Organized with attention to detail.
Excellent analytical, logical thinking, and problem-solving skills.
Excellent verbal and written communication skills.
Thorough understanding of project management principles and planning.
Thorough understanding of information technology procedures and practices.
Proficient with, or able to quickly become proficient with, a range of general and specialized applications, software, and hardware used in the organization and the industry.
Proficient with Microsoft Office Suite or related software.
Ability to motivate groups of people to complete a project in a timely manner.
Education and Experience:
Bachelors degree in Computer or Information Science-related field required; Masters degree preferred.
At least three years of related experience required.
Physical Requirements:
Prolonged periods sitting at a desk and working on a computer.
Must be able to lift up to 15 pounds at times.
Why Join Mavacy?
Be Accountable: Take ownership of meaningful projects that directly impact our success.
Relationships Matter: Join a collaborative, people-first culture where teamwork is at the heart of everything we do.
Growth Mindset: Embrace opportunities to learn, innovate, and grow alongside a dynamic team.
Fun Gets Stuff Done: Work in a vibrant environment where joy and productivity go hand in hand.
Give First: Be part of an organization that values generosity and impact in all our endeavors.
Mavacy is an equal opportunity employer. In accordance with anti-discrimination law, it is the purpose of this policy to effectuate these principles and mandates. Mavacy prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. Mavacy conforms to the spirit as well as to the letter of all applicable laws and regulations.

$65,000.00 - $80,000.00 Annually