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It Tech Assistant Jobs in Austin, TX (NOW HIRING)

Geo-Logic Associates

IT Manager

Austin, TX · On-site

$125 - $150/hr

... advise and assist the executive management team in support of strategic initiatives. Key ... Identify IT solutions and investments to support executive management team directives. * Advise the ...

Yugo

IT Specialist

Austin, TX · On-site

$60K - $65K/yr

Job Title IT Specialist Location : Location US-TX-Austin Overview Company: Yugo Community ... Diagnose and resolve hardware, software, and networking problems * Assist with the configuration ...

Yugo

IT Specialist

Austin, TX · On-site

$60 - $80/hr

Onsite / Austin, TXPosition Title: IT Specialist Position Classification: Salary / Exempt ... Diagnose and resolve hardware, software, and networking problems * Assist with the configuration ...

Yugo

IT Specialist

Austin, TX

$60K - $65K/yr

Onsite / Austin, TX Position Title: IT Specialist Position Classification: Salary / Exempt ... Diagnose and resolve hardware, software, and networking problems * Assist with the configuration ...

Yugo

IT Specialist

Austin, TX · On-site

$60K - $65K/yr

Onsite / Austin, TX Position Title: IT Specialist Position Classification: Salary / Exempt ... Diagnose and resolve hardware, software, and networking problems * Assist with the configuration ...

VOLT

Information Technology

Austin, TX · On-site

$58 - $66/hr

Explore and apply new technologies to continually improve our infrastructure and processes. This is ... If you are an individual with a disability and need a reasonable accommodation to assist with your ...

Yugo

IT Specialist

Austin, TX · On-site

The second-line IT Support Technician is an integral role within the IT support department. This ... Diagnose and resolve hardware, software, and networking problems * Assist with the configuration ...

Yugo

IT Specialist

Austin, TX · On-site

The second-line IT Support Technician is an integral role within the IT support department. This ... Diagnose and resolve hardware, software, and networking problems * Assist with the configuration ...

Geo-Logic Associates

IT Manager

Austin, TX · On-site

$120K - $170K/yr

... advise and assist the executive management team in support of strategic initiatives. Key ... Identify IT solutions and investments to support executive management team directives. * Advise the ...

Innova Solutions, Inc

Information Technology

Austin, TX · On-site

$58 - $66/hr

Explore and apply new technologies to continually improve our infrastructure and processes. This is ... If you are an individual with a disability and need a reasonable accommodation to assist with your ...

Addison Group

IT Systems Administrator

Austin, TX · On-site

$40 - $50/hr

IT Systems Administrator Pay: $40 - $50/hour Benefits: This position is eligible for medical ... Identify inefficient or manual workflows and assist with implementing system improvements ...

Base Power Company

Head of IT

Austin, TX · On-site

They are seeking a Head of IT & Security to lead their IT function, overseeing strategy ... Assist in negotiating vendor contracts, manage inventory, and optimizing spend. • Lead the ...

Centre Technologies

Client IT Manager - vCIO

Austin, TX · On-site

$125 - $150/hr

... assist them with escalated questions or concerns. You will own the relationship between Centre ... Research and scan IT solutions or frameworks for specific industry segments * Work with the ...

PEAK6

IT Operations Specialist

Austin, TX · On-site

$80 - $100/hr

Support disaster recovery and business continuity planning to reduce operational risk. Assist management with technology evaluations and vendor comparisons. Cross‑cover for other IT team members ...

We Insure

IT Operations Specialist

Austin, TX · On-site

Support disaster recovery and business continuity planning to reduce operational risk. * Assist management with technology evaluations and vendor comparisons. * Cross-cover for other IT team members ...

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Showing results 1-20

All JobsIt Tech JobsIt Tech Assistant JobsIt Tech Assistant Jobs in Austin, TX

It Tech Assistant information

See Austin, TX salary details

$25.8K

$38.1K

$48.6K

How much do it tech assistant jobs pay per year?

As of Sep 8, 2026, the average yearly pay for it tech assistant in Austin, TX is $38,079.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,700.00 and $37,700.00 per year, depending on experience, location, and employer.

What does an IT Tech Assistant do?

An IT Tech Assistant provides technical support and troubleshooting services to staff or customers within an organization. Their main responsibilities include installing, configuring, and maintaining computer hardware and software, responding to technical inquiries, and assisting in resolving network or connectivity issues. They often help set up new equipment, manage user accounts, and ensure the smooth day-to-day operation of technology systems. IT Tech Assistants work closely with other IT professionals to support the organization's technology needs and may also train users on basic IT procedures.

What are the key skills and qualifications needed to thrive as an IT Tech Assistant?

To thrive as an IT Tech Assistant, you need a solid understanding of computer hardware, software troubleshooting, networking basics, and often an associate degree or relevant certification like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and standard office software is typically required. Strong problem-solving skills, patience, and effective communication are crucial soft skills for this role. These skills ensure timely technical support, minimize downtime, and help maintain smooth technology operations for end-users.

What are the most common challenges faced by IT Tech Assistants when supporting end-users, and how can they be addressed?

IT Tech Assistants often encounter challenges such as troubleshooting diverse hardware and software issues, managing high volumes of support requests, and communicating technical solutions to users with varying levels of tech-savviness. To address these, it's helpful to develop strong problem-solving skills, maintain patience, and use clear, jargon-free language when assisting users. Staying organized with ticketing systems and continuously updating technical knowledge also enables IT Tech Assistants to provide efficient and effective support.

What is the difference between It Tech Assistant vs Network Support Specialist?

It Tech AssistantNetwork Support Specialist
Provides basic technical support, troubleshooting hardware/software issues, and assisting end-users.Focuses on maintaining, troubleshooting, and supporting network infrastructure and connectivity.
Typically requires certifications like CompTIA A+.Often requires certifications like CompTIA Network+ or Cisco CCNA.
Works in various environments including offices, schools, and small businesses.Primarily works in organizations with complex network systems, such as corporations or data centers.
Handles general IT support tasks and user assistance.Specializes in network configuration, security, and performance optimization.

The main difference is that an It Tech Assistant provides general IT support and troubleshooting, while a Network Support Specialist focuses specifically on network infrastructure and connectivity issues. Both roles require technical certifications and are essential in maintaining organizational IT systems, but they differ in scope and specialization.

What does an entry level IT Tech Assistant do?

An entry-level IT Tech Assistant provides basic technical support by troubleshooting hardware and software issues, setting up equipment, and assisting with network connectivity. They often use diagnostic tools, follow established procedures, and may work under supervision to help maintain IT systems and support end-users.

What is the easiest IT Tech Assistant job to get?

Entry-level IT Tech Assistant positions are generally the easiest to obtain, often requiring basic computer skills, customer service abilities, and a willingness to learn. These roles may involve tasks like troubleshooting hardware, setting up equipment, or assisting with software issues, and sometimes do not require advanced certifications or extensive experience.

What are the most commonly searched types of It Tech jobs in Austin, TX?

The most popular types of It Tech jobs in Austin, TX are:

What cities near Austin, TX are hiring for It Tech Assistant jobs?

Cities near Austin, TX with the most It Tech Assistant job openings:

It Tech Assistant jobs near you

Junior Governance, Risk, and Compliance Analyst

Austin, TX • On-site

Brivo
IT Services • 51 - 200 employees
Learn more about Brivoexternal

$75K - $80K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 9 days ago

Job description

Description
This is a junior role with High Visibility & Broad Exposure: Unlike siloed roles, GRC touches every part of the business. You won’t just be sitting in the IT department; you’ll collaborate with Engineering, Legal, HR, and Executive Leadership.
Mentorship & Skill Development: You will get dedicated time to learn the ropes of enterprise security frameworks, with support for pursuing industry-standard


Key Responsibilities
  • Maintain security policy and process documentation per industry best practices and to meet regulatory and compliance requirements
  • Assist in the creation and delivery of employee security training
  • Respond to Requests for Information from third party audits and customer security inquiries
  • Support internal and external audit work for ISO 27001, Soc2 Type 2, CSA Star, CAIQ, NIS2 and DORA
  • Update security metrics for executive management consumption of risk reporting regularly
  • Maintain current knowledge of security best practices and emerging threats and regulations


Skills, Knowledge & Expertise

• Baseline understanding of IT/Security fundamentals.

• Willingness to continuously study for industry certifications.

• 0–2 years of experience in IT, tech support, compliance, or business operations.
• Relevant internships or academic capstone projects.
• High proficiency with spreadsheets (Excel/Google Sheets).
• General IT literacy (basic networking, OS, cloud concepts).

• Familiarity with ticketing tools (Jira, ServiceNow, Zendesk).
• Exceptional attention to detail.

• Clear, diplomatic written and verbal communication.

• Highly coachable and receptive to feedback.
• Persistence in following up on tasks






Job Benefits
  • The Brivo Experience: We thrive on in-person collaboration and a "one-team" atmosphere. We embrace our international presence, leveraging diverse ideas and backgrounds to improve our culture and our products. To keep our global teams connected and inspired, we provide a premium onsite experience featuring communal meals, recurring social events, and fully stocked workspaces—ensuring you have everything you need to stay focused while building the future of security. 
  • Total Rewards: We support our people with competitive medical, vision, and dental plans (including company-offset premiums), a 401k with company match, and an unlimited Paid Time Off (PTO) policy that empowers you to take the time you need to maintain a healthy work-life balance.