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Remote It Tech Jobs in Austin, TX (NOW HIRING)

theITSC

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Remote IT Support (WFH Tech Advisor)

Elgin, TX · Remote

$45K - $65K/yr

Agents for the ITSC provide high-touch, white-glove support for corporate IT, business software and mobile devices. Support covers technical details as well as "how-to" questions for a variety of ...

New

Revel Staffing

IT Support Supervisor

Austin, TX · Remote

$80K - $115K/hr

We are seeking an experienced IT Support Supervisor to lead a remote team focused on IT training, application support, systems readiness, and end-user success. This role is ideal for a hands-on ...

Future Secure AI

IT Support Engineer

Austin, TX · Remote

About the Role We're hiring an IT Engineer, Support to own endpoint management, device lifecycle ... Stand up an interim remote-wipe and remote-lock procedure for offboarded, lost, or stolen devices ...

Exacta

IT Infrastructure & Systems Engineer

Austin, TX · Remote

JOB SUMMARY We are seeking an experienced IT Infrastructure and Systems Engineer with a strong background in Linux (Ubuntu), server virtualization, and remote server/network management. This role ...

Addison Group

Senior IT Manager - Austin

Bee Cave, TX · Remote

$155K - $165K/yr

IT Senior Manager (IT & OT) Bee Cave, TX | Hybrid Schedule Compensation & Benefits * Base Salary ... Remote Mondays & Fridays * Medical, Dental, and Vision coverage * 401(k) with company match and ...

Atlas Energy Solutions

IT SOX Manager

Austin, TX · Remote

With a focus on leveraging technology, automation, and remote operations to enhance efficiencies ... The IT SOX Manager will work closely with IT, Accounting, Internal Audit, and external auditors to ...

Atlas Energy Solutions

IT SOX Manager

Austin, TX · Remote

With a focus on leveraging technology, automation, and remote operations to enhance efficiencies ... The IT SOX Manager will work closely with IT, Accounting, Internal Audit, and external auditors to ...

Addison Group

IT Support Specialist II

Austin, TX · Remote

$75K - $80K/yr

Information Technology Systems Support Specialist II Duration: FTE Work Location: Austin, TX - ... Install, configure, and deploy hardware, software, and peripherals for onsite and remote users.

Future Secure AI

Lead IT Support Engineer

Austin, TX · Remote

About the Role We're hiring a Lead IT Engineer, Support to own identity, access, and security ... desk, confirmed), remote access/RMM (TeamViewer One vs. NinjaOne, tool decision still being ...

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All JobsIt Tech JobsRemote It Tech JobsRemote It Tech Jobs in Austin, TX

Remote It Tech information

See Austin, TX salary details

$28.7K

$47.6K

$77.3K

How much do remote it tech jobs pay per year?

As of Sep 8, 2026, the average yearly pay for remote it tech in Austin, TX is $47,575.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,200.00 and $54,500.00 per year, depending on experience, location, and employer.

What is a Remote IT Tech?

A Remote IT Tech, or Remote Information Technology Technician, is a professional who provides technical support and troubleshooting services to clients or organizations from a remote location. They handle issues such as software installation, hardware troubleshooting, network connectivity, and cybersecurity concerns using remote access tools. This role allows companies to resolve technical problems quickly without needing on-site visits, making IT support more efficient and accessible. Remote IT Techs often communicate with users via phone, email, or chat to diagnose and resolve technical problems.

What are the key skills and qualifications needed to thrive as a remote IT tech?

To thrive as a Remote IT Tech, you need strong problem-solving abilities, a solid understanding of networking, hardware, and software troubleshooting, and typically an associate degree or relevant certifications like CompTIA A+ or Network+. Familiarity with remote support tools, ticketing systems, and VPNs is often required for efficient issue resolution. Excellent communication skills, patience, and the ability to work independently help set top performers apart in this role. These skills and qualities are crucial for providing timely, effective tech support and maintaining productivity in a remote work environment.

What are some common challenges faced by remote IT techs, and how can they be addressed?

Remote IT Techs often encounter challenges such as troubleshooting issues without physical access to devices, managing communication across different time zones, and maintaining security for remote connections. To address these, it's important to become proficient with remote desktop tools, establish clear communication channels with users and team members, and stay updated on cybersecurity best practices. Building strong documentation habits and fostering a proactive support approach also help ensure smooth operations and effective problem-solving in a remote environment.

What is the difference between Remote It Tech vs Network Support Specialist?

AspectRemote It TechNetwork Support Specialist
CertificationsCompTIA A+, Network+, Cisco CCNA (optional)CompTIA Network+, Cisco CCNA, or similar
Work EnvironmentRemote, home office setupPrimarily on-site or hybrid, some remote options
Industry UsageIT services, tech support, help deskNetwork infrastructure, enterprise support
Job FocusGeneral IT support, troubleshooting, hardware/softwareNetwork configuration, troubleshooting, security

Remote It Tech and Network Support Specialist roles share certifications and industry usage but differ mainly in focus. Remote It Techs handle broad IT support remotely, while Network Support Specialists focus specifically on network infrastructure, often on-site. Both roles are essential in IT, but their daily tasks and environments vary.

What are the most commonly searched types of It Tech jobs in Austin, TX?

The most popular types of It Tech jobs in Austin, TX are:

What cities near Austin, TX are hiring for Remote It Tech jobs?

Cities near Austin, TX with the most Remote It Tech job openings:

Remote It Tech jobs near you
Infographic showing various Remote It Tech job openings in Austin, TX as of August 2026, with employment types broken down into 2% As Needed, 74% Full Time, 12% Part Time, 11% Contract, and 1% Nights. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $47,575 per year, or $22.9 per hour.

Remote IT Support (WFH Tech Advisor)

theITSC

Elgin, TX • Remote

$45K - $65K/yr

Full-time

Medical, PTO

Posted 3 days ago

New

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Job description

The ITSC is seeking agents to provide telephone technical support for the organization's customers.

The ITSC is an industry-leading provider of Expert technical support for Fortune 1000 organizations.

LOCATION: The ITSC's organizational structure provides agents the opportunity to work from home.

HOURS: We are actively seeking candidates for ALL Shifts

DESCRIPTION:
Agents for the ITSC provide high-touch, white-glove support for corporate IT, business software and mobile devices. Support covers technical details as well as "how-to" questions for a variety of topics including:
- Microsoft Excel, Outlook, Word, PowerPoint, Access, Visual Basic for Applications (VBA), SharePoint, etc.
- Adobe Creative Cloud applications (Illustrator, InDesign, Photoshop, etc.)
- Windows operating systems
- iPhone, iPad, Android, and Blackberry mobile devices

CompTIA A+, Microsoft Specialist, HDI-Support Center Analyst (HDI-SCA) certifications a SIGNIFICANT PLUS

Agents must also have familiarity with server environments, standard network arrangements, and security concepts.

This is an external, Customer-facing position. Agents must be conscientious about providing thorough support and be understanding, responsive, and cooperative for client support requests. They must also have strong interpersonal and communication skills, and the ability to explain technical concepts in a clear, non-technical manner.

Agents must pay close attention to detail and following internal processes for providing support and documenting all steps taken. They also need to be team players, collaborate with their colleagues, and have a desire to be a resource and share their knowledge with others.

ADDITIONAL PREFERRED SKILLS:
- The ability to learn new applications quickly, and to certify in numerous software applications
- Bilingual in SPANISH or FRENCH is a plus
- Familiar with ITIL, COPC and/or Six Sigma
- Familiar with any of the following: Visual BASIC, VB .NET, C#, C++, Java, JavaScript, or any other object-orientated programming language

Company Description

theITSupportCenter is an industry-leading provider of expert technical support for Fortune 1000 companies. Organizations around the world trust theITSupportCenter to provide high-touch, white-glove support for their employees' corporate IT, business software and mobile devices issues. We are committed to delivering superior IT support and giving our team members the tools and training they need to deliver that support to our clients. As a result, our clients report extremely high satisfaction with our platform, allowing us to achieve an unparalleled client retention rate.