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It Tech Assistant Jobs in Colorado (NOW HIRING)

MISSION YOGURT INC

Junior IT Specialist

Westminster, CO · On-site

$25 - $28/hr

Log, prioritize, and assist in resolving IT help desk requests submitted by store management. * Perform basic diagnostics on network connectivity, Wi-Fi access, receipt printers, and desktop ...

KBR

Assistant IT Project Manager

Colorado Springs, CO · On-site

Title: Assistant IT Project Manager Belong. Connect. Grow. with KBR! KBR's National Security Solutions team provides high-end engineering and advanced technology solutions to our customers in the ...

Exclusive Resorts LLC

IT Support Analyst

Denver, CO · On-site

$65K - $75K/yr

POSITION DESCRIPTION Exclusive Resorts is seeking an IT Support Analyst to join our Engineering ... This role will occasionally assist with the following: * Assists with Windows Server and AWS/Azure ...

PTA Plastics

IT Support Technician

Longmont, CO · On-site

$25 - $32/hr

The IT Support Technician I will troubleshoot technical issues, deploy hardware, assist with onboarding, and work closely with internal employees and higher-tier IT resources to ensure reliable ...

Exclusive Resorts LLC.

IT Support Analyst

Denver, CO · On-site

$65 - $75/hr

Owns and operates our IT Service Management (ticketing) platform. * Troubleshoots and resolves ... This role will occasionally assist with the following: * Assists with Windows Server and AWS/Azure ...

Watchmaker Genomics

IT Systems Engineer

Boulder, CO · On-site

Position : IT Systems Engineer Position Type : Full-time, permanent Department : Information ... Additionally, this position is expected to assist in the creation of new processes, work ...

HEI Civil - Colorado

IT Support Analyst

Castle Rock, CO · On-site

$50K - $65K/yr

... mobile device management. * Assist with technology procurement, including researching and ... Collaborate with other IT team members to improve systems and processes related to field and mobile ...

Socket.dev

IT Systems Administrator

Romeo, CO · On-site

$70 - $110/hr

Monitor network performance and assist in maintaining secure and highly available network services ... IT Infrastructure support. * Experience administering Microsoft Windows Server environments.

Watchmaker Genomics

IT Systems Engineer

Boulder, CO · On-site

Position : IT Systems Engineer Position Type : Full-time, permanent Department : Information ... Additionally, this position is expected to assist in the creation of new processes, work ...

IntelliPro Group Inc.

IT Help Desk

Loveland, CO · On-site

Support employee onboarding, offboarding, transfers, equipment deployments, and refresh activities. * Assist with audio/video conferencing and meeting room technology support. * Maintain IT asset ...

IntelliPro Group Inc.

IT Help Desk

Loveland, CO · On-site

$28/hr

Support employee onboarding, offboarding, transfers, equipment deployments, and refresh activities. * Assist with audio/video conferencing and meeting room technology support. * Maintain IT asset ...

Tallgrass

Intern-IT Infrastructure

Lakewood, CO · On-site

$24.81 - $29.43/hr

The IT Infrastructure department: * Provides support to end users for basic computer, application ... May assist with onboarding of new users. * Utilize software and hardware tools to identify ...

New

Urban Sky

IT Support Engineer

Denver, CO · On-site

They are seeking an IT Support Engineer to enhance their IT environment, ensuring smooth operations ... queue • Assist with employee onboarding and offboarding, including device setup, account ...

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All JobsIt Tech JobsIt Tech Assistant JobsIt Tech Assistant Jobs in Colorado

It Tech Assistant information

What does an IT Tech Assistant do?

An IT Tech Assistant provides technical support and troubleshooting services to staff or customers within an organization. Their main responsibilities include installing, configuring, and maintaining computer hardware and software, responding to technical inquiries, and assisting in resolving network or connectivity issues. They often help set up new equipment, manage user accounts, and ensure the smooth day-to-day operation of technology systems. IT Tech Assistants work closely with other IT professionals to support the organization's technology needs and may also train users on basic IT procedures.

What are the key skills and qualifications needed to thrive as an IT Tech Assistant?

To thrive as an IT Tech Assistant, you need a solid understanding of computer hardware, software troubleshooting, networking basics, and often an associate degree or relevant certification like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and standard office software is typically required. Strong problem-solving skills, patience, and effective communication are crucial soft skills for this role. These skills ensure timely technical support, minimize downtime, and help maintain smooth technology operations for end-users.

What are the most common challenges faced by IT Tech Assistants when supporting end-users, and how can they be addressed?

IT Tech Assistants often encounter challenges such as troubleshooting diverse hardware and software issues, managing high volumes of support requests, and communicating technical solutions to users with varying levels of tech-savviness. To address these, it's helpful to develop strong problem-solving skills, maintain patience, and use clear, jargon-free language when assisting users. Staying organized with ticketing systems and continuously updating technical knowledge also enables IT Tech Assistants to provide efficient and effective support.

What is the difference between It Tech Assistant vs Network Support Specialist?

It Tech AssistantNetwork Support Specialist
Provides basic technical support, troubleshooting hardware/software issues, and assisting end-users.Focuses on maintaining, troubleshooting, and supporting network infrastructure and connectivity.
Typically requires certifications like CompTIA A+.Often requires certifications like CompTIA Network+ or Cisco CCNA.
Works in various environments including offices, schools, and small businesses.Primarily works in organizations with complex network systems, such as corporations or data centers.
Handles general IT support tasks and user assistance.Specializes in network configuration, security, and performance optimization.

The main difference is that an It Tech Assistant provides general IT support and troubleshooting, while a Network Support Specialist focuses specifically on network infrastructure and connectivity issues. Both roles require technical certifications and are essential in maintaining organizational IT systems, but they differ in scope and specialization.

What does an entry level IT Tech Assistant do?

An entry-level IT Tech Assistant provides basic technical support by troubleshooting hardware and software issues, setting up equipment, and assisting with network connectivity. They often use diagnostic tools, follow established procedures, and may work under supervision to help maintain IT systems and support end-users.

What is the easiest IT Tech Assistant job to get?

Entry-level IT Tech Assistant positions are generally the easiest to obtain, often requiring basic computer skills, customer service abilities, and a willingness to learn. These roles may involve tasks like troubleshooting hardware, setting up equipment, or assisting with software issues, and sometimes do not require advanced certifications or extensive experience.

What are the most commonly searched types of It Tech jobs in Colorado?

The most popular types of It Tech jobs in Colorado are:

What cities in Colorado are hiring for It Tech Assistant jobs?

Cities in Colorado with the most It Tech Assistant job openings:

It Tech Assistant jobs near you

Junior IT Specialist

MISSION YOGURT INC

Westminster, CO • On-site

$25 - $28/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 23 days ago

Key responsibilities

  • Provide day-to-day hardware and software support for POS systems, peripheral hardware, and basic network infrastructure.

  • Assist with troubleshooting, diagnosing, and resolving hardware, network, and POS system issues.

  • Support system configuration, hardware maintenance, and user training related to POS and order processing equipment.

Job description

At Mission Yogurt, we're passionate about creating exceptional dining experiences that showcase the best of our communities. As a leading airport hospitality company, we partner with beloved local and national brands to bring unique restaurant and retail concepts to travelers across the country. Our success is driven by talented people who embrace innovation, hospitality, and teamwork. 

We are looking for a Junior IT Specialist to join our growing team and support our restaurant team with hands-on support. The Junior IT Specialist provides entry-to-mid-level technical support for Point of Sale (POS) systems, peripheral hardware, and basic network infrastructure across our restaurant and retail locations at Denver International Airport.

Working closely with other IT personnel and operations teams, this role focuses on day-to-day troubleshooting, hardware maintenance, basic POS configuration, and user support. This position is ideal for an entry-level technician looking to build hands-on experience in a fast-paced airport and hospitality environment.

This position is onsite at Denver International Airport with occasional support at offsite locations in the Denver metro area. This position requires at least 2 years of experience working in IT.

What Mission Offers You: 

  • Comprehensive benefits including medical, dental, vision, FSA/HSA, and optional life, disability, accident, critical illness, hospital, and pet insurance—effective the first of the month after 60 days of full-time employment.
  • 401K plus company match* 
  • Paid Time Off
  • Employee Discount 
  • Company-paid Airport Employee Parking or RTD EcoPass 
ESSENTIAL DUTIES AND RESPONSIBILITIESPOS & Operational Support

  • Provide day-to-day hardware and software support for POS systems, terminal screens, payment readers, cash drawers, and receipt printers.

  • Assist with basic POS menu updates, user account maintenance, and routine system configurations under the guidance of the IT team.

  • Support Kitchen Display Systems (KDS), digital menu boards, and order processing equipment.

  • Train restaurant staff and store managers on basic POS operation and basic hardware troubleshooting.

Technical Troubleshooting & Maintenance

  • Log, prioritize, and assist in resolving IT help desk requests submitted by store management.

  • Perform basic diagnostics on network connectivity, Wi-Fi access, receipt printers, and desktop workstations.

  • Escalate complex hardware, network, or vendor-level issues to senior IT staff or third-party service providers as needed.

  • Assist with physically installing, replacing, and testing hardware peripherals for existing locations and new store openings.

System Administration & Documentation

  • Maintain an organized inventory of IT assets, hardware components, spare parts, and cables.

  • Follow established PCI-compliance standards to ensure payment card data security across all devices.

  • Document routine troubleshooting steps, equipment configurations, and user guides.

  • Perform routine physical checks and basic preventive maintenance on server racks, workstations, and local networking gear.

KEY SKILLS & QUALIFICATIONSRequired:

  • Experience: 2+ years of experience in IT support, helpdesk, or technical customer service (Hospitality or Retail background strongly preferred).

  • Education: Associate degree in Information Technology, or equivalent technical certifications (e.g., CompTIA A+, Network+) OR equivalent hands-on experience.

  • POS Knowledge: Basic exposure to or experience using Point of Sale systems (Aloha, Clover, Heartland, or similar systems).

  • Problem Solving: Strong foundational troubleshooting skills with a customer-service mindset.

  • Communication: Ability to explain technical instructions clearly to non-technical store employees and managers.

Preferred:

  • Hands-on experience with Aloha POS systems and/or basic POS database entry.

  • Prior experience working in an airport, restaurant, or fast-paced retail environment.

POSITION REQUIREMENTS & WORKING CONDITIONS