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It Tech Assistant Jobs in Colorado (NOW HIRING)

Beyond IT Support

IT Support Specialist

Aurora, CO · On-site

Beyond IT Support is a company focused on providing IT solutions, and they are seeking an IT Support Specialist to assist with technical issues related to Microsoft's core business applications and ...

LERCH BATES

IT Specialist

Highlands Ranch, CO · On-site

$65K - $75K/yr

Information Technology Location: Highlands Ranch, CO (Onsite) This position is based full-time in ... Business Systems & Operational Support * Assist with administration and support of business ...

Auberge Collection

IT Manager

Telluride, CO · On-site

$60K - $70K/yr

Implement IT security policies and procedures to protect the organization's data and systems from ... objectives. * Assist department heads with identification and implementation of technology ...

LERCH BATES

IT Specialist

Highlands Ranch, CO

Information Technology Location: Highlands Ranch, CO (Onsite) This position is based full-time in ... Business Systems & Operational Support * Assist with administration and support of business ...

Auberge Collection

IT Manager

Telluride, CO · On-site

$60K - $70K/yr

Implement IT security policies and procedures to protect the organization's data and systems from ... objectives. * Assist department heads with identification and implementation of technology ...

Devil's Thumb Ranch, Inc.

IT Manager

Tabernash, CO · On-site

$95K - $110K/yr

... * Assist in development of lodging packages and revenue allocation, assist in managing inventory ... Bachelor's Degree or equivalent education in an IT field * Minimum two years experience in an ...

Devil's Thumb Ranch

IT Manager

Tabernash, CO

$95K - $110K/yr

... * Assist in development of lodging packages and revenue allocation, assist in managing inventory ... Bachelor's Degree or equivalent education in an IT field * Minimum two years experience in an ...

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It Tech Assistant information

What does an IT Tech Assistant do?

An IT Tech Assistant provides technical support and troubleshooting services to staff or customers within an organization. Their main responsibilities include installing, configuring, and maintaining computer hardware and software, responding to technical inquiries, and assisting in resolving network or connectivity issues. They often help set up new equipment, manage user accounts, and ensure the smooth day-to-day operation of technology systems. IT Tech Assistants work closely with other IT professionals to support the organization's technology needs and may also train users on basic IT procedures.

What are the key skills and qualifications needed to thrive as an IT Tech Assistant?

To thrive as an IT Tech Assistant, you need a solid understanding of computer hardware, software troubleshooting, networking basics, and often an associate degree or relevant certification like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and standard office software is typically required. Strong problem-solving skills, patience, and effective communication are crucial soft skills for this role. These skills ensure timely technical support, minimize downtime, and help maintain smooth technology operations for end-users.

What are the most common challenges faced by IT Tech Assistants when supporting end-users, and how can they be addressed?

IT Tech Assistants often encounter challenges such as troubleshooting diverse hardware and software issues, managing high volumes of support requests, and communicating technical solutions to users with varying levels of tech-savviness. To address these, it's helpful to develop strong problem-solving skills, maintain patience, and use clear, jargon-free language when assisting users. Staying organized with ticketing systems and continuously updating technical knowledge also enables IT Tech Assistants to provide efficient and effective support.

What is the difference between It Tech Assistant vs Network Support Specialist?

It Tech AssistantNetwork Support Specialist
Provides basic technical support, troubleshooting hardware/software issues, and assisting end-users.Focuses on maintaining, troubleshooting, and supporting network infrastructure and connectivity.
Typically requires certifications like CompTIA A+.Often requires certifications like CompTIA Network+ or Cisco CCNA.
Works in various environments including offices, schools, and small businesses.Primarily works in organizations with complex network systems, such as corporations or data centers.
Handles general IT support tasks and user assistance.Specializes in network configuration, security, and performance optimization.

The main difference is that an It Tech Assistant provides general IT support and troubleshooting, while a Network Support Specialist focuses specifically on network infrastructure and connectivity issues. Both roles require technical certifications and are essential in maintaining organizational IT systems, but they differ in scope and specialization.

What are the most commonly searched types of It Tech jobs in Colorado? The most popular types of It Tech jobs in Colorado are:
What cities in Colorado are hiring for It Tech Assistant jobs? Cities in Colorado with the most It Tech Assistant job openings:
It Tech Assistant jobs near you

IT Tech, CoralTree Home Office

CoralTree Hospitality

Englewood, CO

$60K - $65K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 18 days ago

CoralTree Hospitality rating

7.3

Company rating: 7.3 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

Job description

Overview

The IT Tech, CoralTree Home Office provides hands-on, onsite technical support for the CoralTree Home Office in Englewood, CO. This role is the first point of contact for day-to-day technology needs at the Home Office, including hardware, software, network connectivity, and general IT troubleshooting. This role reports to the Eastern Regional Director of IT.

Responsibilities
  • Home Office Technical Support: Serve as the onsite, hands-on IT support resource for all Home Office staff, resolving hardware, software, and connectivity issues as they arise.
  • Hardware & Equipment Management: Set up, maintain, and troubleshoot workstations, laptops, printers, monitors, and other Home Office IT equipment.
  • Network & Connectivity Support: Support day-to-day network connectivity and WiFi at the Home Office, escalating complex issues to the Security & Infrastructure team.
  • New Hire IT Setup: Provision equipment, accounts, and access for new Home Office employees, and manage IT offboarding when employees depart.
  • Software & Application Support: Provide first-line support for common software and applications used at the Home Office, escalating application-specific issues to the Applications team as needed.
  • IT Documentation: Keep documentation current for Home Office IT assets, configurations, and support procedures.
  • Vendor Coordination: Coordinate with 3rd Party Support and other vendors on issues that require outside involvement.
  • Ticket Management: Track and resolve IT support tickets in a timely manner, maintaining clear records of issues and resolutions.
Qualifications
  • High school diploma or equivalent required; Associate's degree or relevant IT certification (CompTIA A+, Network+) preferred.
  • 1-3 years of hands-on IT support or help desk experience.
  • Working knowledge of Windows and/or Mac operating systems, common office software, and basic networking concepts.
  • Strong customer service and communication skills.
  • Ability to lift and move IT equipment (e.g., monitors, computers) as needed.
  • Onsite presence at the Englewood Home Office required.

CoralTree Hospitality is one of the fastest-growing hospitality management companies in the United States, overseeing a portfolio of more than 50 hotels, resorts, and residential properties nationwide, including the CoralTree Residence Collection of vacation rentals and homeowner associations. Founded in 2018 and headquartered in Englewood, Colorado, CoralTree is a wholly-owned subsidiary of Lowe, a private real estate company with more than 50 years of experience in hospitality development and management. CoralTree has been recognized as a Top Workplace in Colorado for multiple consecutive years, reflecting its people-first, entrepreneurial culture. The company's mission is to create distinctive, memorable guest experiences that celebrate the unique surroundings, culture, and community of each property it manages.

As a valued member of the CoralTree team, you'll receive a comprehensive benefits package that includes:

  • Group medical, dental, vision, life, and disability benefits
  • Colorado Family and Medical Leave Program (FAMLI)
  • Participation in a pre-tax flexible benefit plan for healthcare and dependent care reimbursement
  • An employee assistance program
  • Paid time off/sick time
  • Participation in a 401(k) plan with a company match
  • Team member free room night program

Join us in creating unforgettable experiences for our guests, building vibrant communities, and shaping the future of travel and hospitality.

Salary Range: $60,000.00 to $65,000.00

Location: Home Office in Englewood, Colorado

This posting will be open through 08/25/2026 or until the position has been filled.

Employment Type: FULL_TIME

What CoralTree Hospitality employees say

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