IT Support / MES Support Analyst (0-5 Years) Hillsboro, OR Contract Duration: 6+ Months Contract The Opportunity We are seeking an IT Support / MES Support Analyst to support a critical Manufacturing ...
Quick apply
IT Support / MES Support Analyst (0-5 Years) Hillsboro, OR Contract Duration: 6+ Months Contract The Opportunity We are seeking an IT Support / MES Support Analyst to support a critical Manufacturing ...
IT Support Engineer
Sherwood, OR · On-site
$60K - $70K/yr
Torus is hiring an experienced IT Support Engineer to join our growing team and company. The ideal candidate is passionate about supporting users across every part of Torus's mission, from ...
IT Support Engineer
Sherwood, OR · On-site
$60K - $70K/yr
Torus is hiring an experienced IT Support Engineer to join our growing team and company. The ideal candidate is passionate about supporting users across every part of Torus's mission, from ...
Starting Wage : $87,904.14 annual salary The IT Support Manager oversees daily Service Desk operations to ensure timely, high-quality technical support for all team members, while leading the team in ...
Starting Wage : $87,904.14 annual salary The IT Support Manager oversees daily Service Desk operations to ensure timely, high-quality technical support for all team members, while leading the team in ...
Information Technology - IT Support Manager
Florence, OR · On-site
$87K/yr
Starting Wage : $87,904.14 annual salary The IT Support Manager oversees daily Service Desk operations to ensure timely, high-quality technical support for all team members, while leading the team in ...
Information Technology - IT Support Manager
Florence, OR · On-site
$87K/yr
Starting Wage : $87,904.14 annual salary The IT Support Manager oversees daily Service Desk operations to ensure timely, high-quality technical support for all team members, while leading the team in ...
IT Support Technician II
$20 - $26/hr
The IT Support Tech II under direct supervision, installs, maintains, tests and repairs systems and networks. This position is distinguished from an IT Support Technician I by expanding the technical ...
IT Support Technician II
$20 - $26/hr
The IT Support Tech II under direct supervision, installs, maintains, tests and repairs systems and networks. This position is distinguished from an IT Support Technician I by expanding the technical ...
IT Support Technician II
Tigard, OR · On-site
$20 - $26/hr
The IT Support Tech II will assist in expediting process workflow while completing business objectives, addressing all computing needs and resolves assigned service requests, monitors site ...
IT Support Technician II
Tigard, OR · On-site
$20 - $26/hr
The IT Support Tech II will assist in expediting process workflow while completing business objectives, addressing all computing needs and resolves assigned service requests, monitors site ...
IT Support Technician I
$25 - $34.25/hr
We are rapidly expanding our IT Support services and are searching for qualified candidates to join the team. The core responsibilities of a level 1\-3 technician include responding to service ...
IT Support Technician I
$25 - $34.25/hr
We are rapidly expanding our IT Support services and are searching for qualified candidates to join the team. The core responsibilities of a level 1\-3 technician include responding to service ...
IT Support Specialist
$25 - $31/hr
As a member of the Help Desk Team, you play a key role in the front-line support of information technology throughout the company. This includes both in-person and remote technical support and ...
Quick apply
IT Support Specialist
$25 - $31/hr
As a member of the Help Desk Team, you play a key role in the front-line support of information technology throughout the company. This includes both in-person and remote technical support and ...
IT Support Specialist
Portland, OR · On-site
$25 - $31/hr
As a member of the Help Desk Team, you play a key role in the front-line support of information technology throughout the company. This includes both in-person and remote technical support and ...
IT Support Specialist
Portland, OR · On-site
$25 - $31/hr
As a member of the Help Desk Team, you play a key role in the front-line support of information technology throughout the company. This includes both in-person and remote technical support and ...
As a member of the Help Desk Team, you play a key role in the front-line support of information technology throughout the company. This includes both in-person and remote technical support and ...
As a member of the Help Desk Team, you play a key role in the front-line support of information technology throughout the company. This includes both in-person and remote technical support and ...
IT Support Specialist - Senior
Salem, OR · On-site
Job Title: IT Support Specialist - Senior Security Clearance: Ability to Obtain Public Trust Location : Salem, OR (Due to the nature of the work and contract requirements, U.S. Citizenship is ...
IT Support Specialist - Senior
Salem, OR · On-site
Job Title: IT Support Specialist - Senior Security Clearance: Ability to Obtain Public Trust Location : Salem, OR (Due to the nature of the work and contract requirements, U.S. Citizenship is ...
IT Support Technician I
Beaverton, OR · On-site
$22.25 - $30.75/hr
We are seeking a motivated IT Support Technician I with some prior experience to join our technical support team in maintaining our organization's desktop and mobile infrastructure. In this role, you ...
IT Support Technician I
Beaverton, OR · On-site
$22.25 - $30.75/hr
We are seeking a motivated IT Support Technician I with some prior experience to join our technical support team in maintaining our organization's desktop and mobile infrastructure. In this role, you ...
IT Support Technician I
Beaverton, OR · On-site
$22.25 - $30.75/hr
We are seeking a motivated IT Support Technician I with some prior experience to join our technical support team in maintaining our organization's desktop and mobile infrastructure. In this role, you ...
IT Support Technician I
Beaverton, OR · On-site
$22.25 - $30.75/hr
We are seeking a motivated IT Support Technician I with some prior experience to join our technical support team in maintaining our organization's desktop and mobile infrastructure. In this role, you ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
It Support information
See Oregon salary details
$12.45 - $13.84
1% of jobs
$13.84 - $15.23
4% of jobs
$16.31 is the 25th percentile. Wages below this are outliers.
$15.23 - $16.61
25% of jobs
$16.61 - $18
14% of jobs
The median wage is $18.53 / hr.
$18 - $19.38
14% of jobs
$19.38 - $20.77
10% of jobs
$21.46 is the 75th percentile. Wages above this are outliers.
$20.77 - $22.16
13% of jobs
$22.16 - $23.54
4% of jobs
$23.54 - $24.93
8% of jobs
$24.93 - $26.32
3% of jobs
$26.32 - $27.70
3% of jobs
$12
$19
$27
How much do it support jobs pay per hour?
As of Aug 23, 2026, the average hourly pay for it support in Oregon is $19.66, according to ZipRecruiter salary data. Most workers in this role earn between $16.25 and $21.59 per hour, depending on experience, location, and employer.
What does an IT support specialist do?
An IT Support specialist is responsible for helping users troubleshoot and resolve computer and technology-related issues. Their duties include installing and configuring hardware and software, diagnosing technical problems, and providing guidance on using various systems. They may also manage user accounts, ensure security protocols are followed, and escalate complex issues to higher-level IT professionals. Their goal is to keep an organization's technology running smoothly and efficiently.
What are the key skills and qualifications needed to thrive as an IT support specialist?
To thrive as an IT Support specialist, you need a solid understanding of computer hardware, software troubleshooting, networking basics, and often an associate’s degree or relevant certifications like CompTIA A+. Familiarity with operating systems (Windows, macOS, Linux), ticketing systems, and remote support tools is typically required. Strong problem-solving abilities, patience, and effective communication skills help you resolve issues efficiently and support users with varying technical backgrounds. These skills ensure prompt resolution of technical problems, minimize downtime, and maintain smooth business operations.
What are common challenges IT support professionals face when troubleshooting user issues remotely?
IT Support professionals often encounter challenges such as limited visibility into the user's environment, difficulty communicating technical solutions to non-technical users, and managing multiple support requests simultaneously. Remote troubleshooting can also be hindered by varying levels of user cooperation and differences in device configurations. To overcome these obstacles, IT Support staff typically rely on remote access tools, clear communication, and strong problem-solving skills to efficiently resolve issues and maintain user satisfaction.
What is the difference between It Support vs Network Technician?
| Aspect | It Support | Network Technician |
|---|---|---|
| Certifications | CompTIA A+, Microsoft Certified IT Professional (MCITP) | CompTIA Network+, Cisco CCNA |
| Work Environment | Help desks, user support, troubleshooting hardware/software | Network infrastructure, configuring and maintaining network hardware |
| Industry Usage | IT service providers, corporate IT departments | Telecommunications, enterprise networks |
It Support and Network Technician roles share certifications and work environments but differ mainly in focus. It Support handles user issues and hardware/software troubleshooting, while Network Technicians specialize in network infrastructure and configuration. Both roles are essential in IT, often overlapping but distinct in daily tasks and expertise.
Is IT support a difficult job?
IT support is a role that involves troubleshooting technical issues, assisting users, and maintaining hardware and software systems. The job can be challenging due to the need for problem-solving skills, technical knowledge, and sometimes working under pressure or irregular hours. Success often depends on technical certifications, communication skills, and experience with tools like ticketing systems.
More about It Support jobs
What are the most commonly searched types of It Support jobs in Oregon?
The most popular types of It Support jobs in Oregon are:
What are popular job titles related to It Support jobs in Oregon?
For It Support jobs in Oregon, the most frequently searched job titles are:
What job categories do people searching It Support jobs in Oregon look for?
The top searched job categories for It Support jobs in Oregon are:
What cities in Oregon are hiring for It Support jobs?
Cities in Oregon with the most It Support job openings:
Contractor
Re-posted 18 days ago
Job description
IT Support / MES Support Analyst (0–5 Years)
Hillsboro, OR
Contract Duration: 6+ Months Contract
The Opportunity
We are seeking an IT Support / MES Support Analyst to support a critical Manufacturing Execution System (MES) project scheduled to go live in March. The ideal candidate will assist with software testing, issue tracking, and production support activities to ensure a smooth and compliant system rollout. This role offers an excellent opportunity for early-career IT professionals to gain hands-on experience in manufacturing systems and enterprise applications.
Key Responsibilities
- Develop, execute, and document software test plans and test cases
- Perform functional, regression, and user acceptance testing (UAT)
- Identify, log, and track software defects and system issues
- Collaborate with development, QA, and business teams to resolve issues
- Support MES application during go-live and stabilization phase
- Ensure software compliance with industry and internal quality standards
- Document test results, defects, and process improvement recommendations
Required Qualifications
- 0–5 years of experience in IT Support, Application Support, or Software Testing
- Basic understanding of software development and testing life cycles
- Strong analytical and problem-solving skills
- Excellent written and verbal communication skills
- Ability to work collaboratively in a fast-paced project environment
Preferred Qualifications
- Exposure to MES or manufacturing systems (highly desirable)
- Experience with manual or automated testing tools (e.g., Selenium, test management tools)
- Familiarity with defect tracking tools such as JIRA, ALM, or similar
- Understanding of QA best practices and documentation standards
About Infobahn Softworld
Sourced by ZipRecruiter
Formed in 1996, Infobahn Softworld is a leading Technology and Professional Services Company. For many years we have successfully served the technology needs of several customers from diverse industries and locations throughout North America. Infobahn Softworld has a reputation for addressing its clients’ complex challenges with business understanding and innovative technical solutions. Infobahn specializes in full lifecycle project efforts conducted in strategic partnership with some of the world’s most prominent companies.
Industry
Recruiting and staffing services
Company size
201 - 500 Employees
Headquarters location
San Jose, CA, US
Year founded
1996