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It Support Jobs in Remote, OR (NOW HIRING)

UCAN CAP

Information Technology Specialist 1

Roseburg, OR · On-site

$25.05/hr

Provide training for basic desktop support. ESSENTIAL FUNCTIONS OF THE POSITION: The essential ... Remain current with company system information, changes and updates. Remain current on technology ...

Lumen Technologies

Senior Lead IT Engineer, Flexera One

OR · On-site +1

$132K - $176K/yr

The Role The Senior Lead IT Engineer is a technical leadership role responsible for the design ... Administer, optimize, and support Flexera One / FlexNet Manager Suite (FNMS), SaaS Manager, and ...

AGFA

Director, Information Security

OR · On-site +1

At Agfa HealthCare, we support healthcare professionals across the globe to transform the delivery of care. Our focus is 100% on providing best-of-suite Imaging IT software solutions that enable ...

Agfa

Director, Information Security

OR · Remote

At Agfa HealthCare, we support healthcare professionals across the globe to transform the delivery of care. Our focus is 100% on providing best-of-suite Imaging IT software solutions that enable ...

Agfa

Customer Support Analyst, Tier 1

OR · Remote

Our focus is 100% on providing best-of-suite Imaging IT software solutions that enable secure ... The Customer Support Analyst, Tier 1 will consult with users to provide remote technical support ...

AGFA

Customer Support Analyst, Tier 1

OR · On-site +1

Our focus is 100% on providing best-of-suite Imaging IT software solutions that enable secure ... The Customer Support Analyst, Tier 1 will consult with users to provide remote technical support ...

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All JobsIt Support JobsIt Support Jobs in Remote, OR

It Support information

See Remote, OR salary details

$11

$18

$26

How much do it support jobs pay per hour?

As of Jul 30, 2026, the average hourly pay for it support in Remote, OR is $18.57, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.43 per hour, depending on experience, location, and employer.

What are common challenges IT Support professionals face when troubleshooting user issues remotely?

IT Support professionals often encounter challenges such as limited visibility into the user's environment, difficulty communicating technical solutions to non-technical users, and managing multiple support requests simultaneously. Remote troubleshooting can also be hindered by varying levels of user cooperation and differences in device configurations. To overcome these obstacles, IT Support staff typically rely on remote access tools, clear communication, and strong problem-solving skills to efficiently resolve issues and maintain user satisfaction.

What does an IT Support specialist do?

An IT Support specialist is responsible for helping users troubleshoot and resolve computer and technology-related issues. Their duties include installing and configuring hardware and software, diagnosing technical problems, and providing guidance on using various systems. They may also manage user accounts, ensure security protocols are followed, and escalate complex issues to higher-level IT professionals. Their goal is to keep an organization's technology running smoothly and efficiently.

What are the key skills and qualifications needed to thrive as an IT Support specialist, and why are they important?

To thrive as an IT Support specialist, you need a solid understanding of computer hardware, software troubleshooting, networking basics, and often an associate’s degree or relevant certifications like CompTIA A+. Familiarity with operating systems (Windows, macOS, Linux), ticketing systems, and remote support tools is typically required. Strong problem-solving abilities, patience, and effective communication skills help you resolve issues efficiently and support users with varying technical backgrounds. These skills ensure prompt resolution of technical problems, minimize downtime, and maintain smooth business operations.

What is the difference between It Support vs Network Technician?

AspectIt SupportNetwork Technician
CertificationsCompTIA A+, Microsoft Certified IT Professional (MCITP)CompTIA Network+, Cisco CCNA
Work EnvironmentHelp desks, user support, troubleshooting hardware/softwareNetwork infrastructure, configuring and maintaining network hardware
Industry UsageIT service providers, corporate IT departmentsTelecommunications, enterprise networks

It Support and Network Technician roles share certifications and work environments but differ mainly in focus. It Support handles user issues and hardware/software troubleshooting, while Network Technicians specialize in network infrastructure and configuration. Both roles are essential in IT, often overlapping but distinct in daily tasks and expertise.

More about It Support jobs
What are the most commonly searched types of It Support jobs in Remote, OR? The most popular types of It Support jobs in Remote, OR are:
What job categories do people searching It Support jobs in Remote, OR look for? The top searched job categories for It Support jobs in Remote, OR are:
What cities near Remote, OR are hiring for It Support jobs? Cities near Remote, OR with the most It Support job openings:
It Support jobs near you
Infographic showing various It Support job openings in Remote, OR as of July 2026, with employment types broken down into 1% As Needed, 77% Full Time, 17% Part Time, and 5% Contract. Highlights an 85% Physical, 2% Hybrid, and 13% Remote job distribution, with an average salary of $38,633 per year, or $18.6 per hour.

IT Technician

Privacy Policy - Southport Lumber Co.

Coos Bay, OR

Other

Posted 7 days ago

Job description

  • Provide daily help desk support for employees, including troubleshooting computers, monitors, printers, phones, scanners, email, and basic software issues.
  • Set up, configure, and maintain workstations, laptops, printers, mobile devices, and other office technology.
  • Support onboarding and offboarding by managing user accounts, setting up equipment, updating access, and collecting returned devices.
  • Support Microsoft Office, Outlook, Teams, SharePoint, and other commonly used business applications.
  • Help maintain user accounts, passwords, permissions, and access requests under the direction of the IT Manager or designated leadership.
  • Troubleshoot basic network connectivity issues, including Wi-Fi, internet access, shared drives, and printer connections.
  • Track, document, and follow up on IT support requests to ensure timely resolution.
  • Maintain accurate inventory records for computers, phones, printers, software licenses, and related equipment.
  • Assist with routine system updates, hardware replacements, software installations, and basic preventative maintenance.
  • Support cybersecurity practices by helping employees follow safe technology use, password, email, and data protection procedures.
  • Coordinate with outside vendors or service providers when needed.
  • Escalate complex technical issues to the IT Manager, outside support provider, or appropriate vendor.
  • Maintain confidentiality of company, employee, financial, and business information.

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