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It Support Manager Jobs in Remote, OR (NOW HIRING)

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Epic Support Manager

OR · Remote

$115K - $130K/yr

... and workflow adoption of technology. Essential Functions * Team Leadership & Management ... Conveys information clearly and concisely with project leadership. * Conveys the ability to gain ...

Be Seen First

Epic Support Manager

OR · Remote

$115K - $130K/yr

... and workflow adoption of technology. Essential Functions * Team Leadership & Management ... Conveys information clearly and concisely with project leadership. * Conveys the ability to gain ...

Be Seen First

Epic Support Manager

OR · Remote

$115K - $130K/yr

... and workflow adoption of technology. Essential Functions * Team Leadership & Management ... Conveys information clearly and concisely with project leadership. * Conveys the ability to gain ...

Senior Lead IT Engineer, Flexera One

OR · On-site +1

$132K - $176K/yr

The Role The Senior Lead IT Engineer is a technical leadership role responsible for the design ... Administer, optimize, and support Flexera One / FlexNet Manager Suite (FNMS), SaaS Manager, and ...

... IT consulting, and wealth management services to small and medium sized businesses and their ... Support manager with various ad-hoc projects. What we look for: * 3+ years of experience preparing ...

... IT consulting, and wealth management services to small and medium sized businesses and their ... Support manager with various ad-hoc projects. What we look for: * 3+ years of experience preparing ...

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It Support Manager information

See Remote, OR salary details

$36K

$86.1K

$131.4K

How much do it support manager jobs pay per year?

As of Jul 28, 2026, the average yearly pay for it support manager in Remote, OR is $86,063.00, according to ZipRecruiter salary data. Most workers in this role earn between $68,900.00 and $99,400.00 per year, depending on experience, location, and employer.

What are some common challenges faced by IT Support Managers, and how can they be addressed?

IT Support Managers often face challenges such as balancing the immediate needs of end-users with long-term strategic IT initiatives, managing a diverse team with varying skill levels, and staying up-to-date with rapidly changing technology. Addressing these challenges requires strong communication skills, ongoing training and professional development for the team, and effective prioritization of tasks. Proactively establishing clear processes and maintaining open lines of communication with other departments can also help ensure IT solutions align with organizational goals.

What is the difference between It Support Manager vs IT Support Specialist?

AspectIT Support ManagerIT Support Specialist
CertificationsCompTIA A+, Network+, ITILCompTIA A+, Microsoft Certified, Cisco certifications
Work EnvironmentOversees support teams, manages IT servicesProvides technical support directly to users
ResponsibilitiesTeam management, strategic planning, incident escalationTroubleshooting, user support, issue resolution

While both roles require technical certifications and involve supporting IT systems, the IT Support Manager focuses on team leadership and strategic oversight, whereas the IT Support Specialist handles direct technical support and user assistance. The manager role is more administrative, while the specialist role is more hands-on technical work.

What are the key skills and qualifications needed to thrive as an IT Support Manager, and why are they important?

To thrive as an IT Support Manager, you need a solid background in IT infrastructure, troubleshooting, and team leadership, often supported by a degree in computer science or a related field. Familiarity with ticketing systems, network management tools, and certifications such as CompTIA A+ or ITIL are typically required. Excellent communication, problem-solving abilities, and the capacity to mentor and motivate teams are essential soft skills. These competencies ensure efficient IT operations, effective resolution of technical issues, and strong team performance in dynamic environments.

What does an IT Support Manager do?

An IT Support Manager oversees a team of IT support specialists who provide technical assistance to users within an organization. They are responsible for managing help desk operations, troubleshooting complex technical issues, ensuring high levels of customer satisfaction, and implementing IT support policies and procedures. Additionally, IT Support Managers often coordinate with other IT departments, manage resources and budgets, and ensure that the organization's technology infrastructure runs smoothly. Their role is crucial for maintaining productivity by minimizing downtime and resolving IT problems efficiently.
What are the most commonly searched types of It Support jobs in Remote, OR? The most popular types of It Support jobs in Remote, OR are:
What cities near Remote, OR are hiring for It Support Manager jobs? Cities near Remote, OR with the most It Support Manager job openings:
Infographic showing various It Support Manager job openings in Remote, OR as of July 2026, with employment types broken down into 1% As Needed, 77% Full Time, 17% Part Time, and 5% Contract. Highlights an 85% Physical, 2% Hybrid, and 13% Remote job distribution, with an average salary of $86,063 per year, or $41.4 per hour.

Job description

  • Provide daily help desk support for employees, including troubleshooting computers, monitors, printers, phones, scanners, email, and basic software issues.
  • Set up, configure, and maintain workstations, laptops, printers, mobile devices, and other office technology.
  • Support onboarding and offboarding by managing user accounts, setting up equipment, updating access, and collecting returned devices.
  • Support Microsoft Office, Outlook, Teams, SharePoint, and other commonly used business applications.
  • Help maintain user accounts, passwords, permissions, and access requests under the direction of the IT Manager or designated leadership.
  • Troubleshoot basic network connectivity issues, including Wi-Fi, internet access, shared drives, and printer connections.
  • Track, document, and follow up on IT support requests to ensure timely resolution.
  • Maintain accurate inventory records for computers, phones, printers, software licenses, and related equipment.
  • Assist with routine system updates, hardware replacements, software installations, and basic preventative maintenance.
  • Support cybersecurity practices by helping employees follow safe technology use, password, email, and data protection procedures.
  • Coordinate with outside vendors or service providers when needed.
  • Escalate complex technical issues to the IT Manager, outside support provider, or appropriate vendor.
  • Maintain confidentiality of company, employee, financial, and business information.