1

It Support Representative Jobs in Indiana (NOW HIRING)

IT Support Technician

Brownsburg, IN · On-site

$20.50 - $28/hr

The Information Technology (IT) Support Specialist supports day-to-day endpoint, mobility, and productivity application operations with a strong customer service focus. This role is responsible for ...

IT Support Technician

Brownsburg, IN · On-site

$20.50 - $28/hr

The Information Technology (IT) Support Specialist supports day-to-day endpoint, mobility, and productivity application operations with a strong customer service focus. This role is responsible for ...

IT Support Technician

Brownsburg, IN · On-site

$20.50 - $28/hr

The Information Technology (IT) Support Specialist supports day-to-day endpoint, mobility, and productivity application operations with a strong customer service focus. This role is responsible for ...

IT Support Technician

Brownsburg, IN · On-site

$20.50 - $28/hr

The Information Technology (IT) Support Specialist supports day-to-day endpoint, mobility, and productivity application operations with a strong customer service focus. This role is responsible for ...

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

Showing results 21-40

It Support Representative information

See Indiana salary details

$11

$20

$40

How much do it support representative jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for it support representative in Indiana is $20.81, according to ZipRecruiter salary data. Most workers in this role earn between $16.49 and $22.21 per hour, depending on experience, location, and employer.

What is an IT Support Representative?

IT Support Representatives are professionals who provide technical assistance and support to individuals or organizations experiencing issues with computer systems, software, or hardware. They troubleshoot problems, answer queries, and help users resolve technical challenges through various channels like phone, email, or chat. Their responsibilities may include installing and configuring software, diagnosing hardware issues, and guiding users through solutions to ensure smooth and efficient IT operations.

What are the key skills and qualifications needed to thrive as an IT Support Representative?

To thrive as an IT Support Representative, you need a solid understanding of computer systems, troubleshooting techniques, and a relevant qualification such as a degree or certification in information technology. Familiarity with help desk ticketing systems, remote desktop tools, and operating systems like Windows, macOS, or Linux is typically required. Strong communication skills, patience, and problem-solving ability help you effectively assist users and resolve issues quickly. These skills ensure efficient technical support, minimize downtime, and maintain high levels of user satisfaction.

What are some common challenges faced by IT Support Representatives and how can they be managed?

IT Support Representatives often encounter challenges such as handling high volumes of support tickets, troubleshooting a wide variety of technical issues, and balancing urgent requests from multiple users. Managing these challenges requires strong time management, effective communication, and a methodical approach to problem-solving. Utilizing ticketing systems, collaborating with team members, and staying updated on the latest technologies can help representatives provide efficient support and reduce stress.

What is the difference between It Support Representative vs Help Desk Technician?

It Support RepresentativeHelp Desk Technician
Provides technical support to end-users, troubleshooting hardware and software issues, often remotely or on-site.Handles initial user inquiries, resolves basic technical problems, and escalates complex issues to specialized teams.

Both roles require similar certifications like CompTIA A+ and work in IT support environments. The It Support Representative often has a broader scope, including on-site support, while Help Desk Technicians primarily handle remote or phone-based support. They are both essential in maintaining IT operations and are frequently used interchangeably, but the It Support Representative typically involves more direct user interaction and diverse technical tasks.

What are popular job titles related to It Support Representative jobs in Indiana?

For It Support Representative jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching It Support Representative jobs in Indiana look for?

The top searched job categories for It Support Representative jobs in Indiana are:

What cities in Indiana are hiring for It Support Representative jobs?

Cities in Indiana with the most It Support Representative job openings:

Infographic showing various It Support Representative job openings in Indiana as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 20% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $43,282 per year, or $20.8 per hour.

IT Support Specialist

Lozier Corporation

Middlebury, IN • On-site

Full-time

Re-posted 18 days ago


Lozier rating

7.8

Company rating: 7.8 out of 10

Based on 28 frontline employees who took The Breakroom Quiz


Job description

Job Summary:
Lozier Corporation is an industry leader in retail solutions, headquartered in Omaha, Nebraska. The IT Support Specialist role involves assisting end-users with computer system issues, providing basic support for technology, and ensuring system security while maintaining documentation and workflows.
Responsibilities:
• Champion Lozier’s Mission, Vision, and Core Values by demonstrating the behaviors that contribute to Lozier’s success.
• Complete and document work, as assigned, for general system maintenance, configuration, and security questions as it relates to computer equipment.
• Provide basic support, ranging from standard office technology to manufacturing equipment, which has integrated computer solutions.
• Ensure standard delivery of computer solutions, promoting repeatable and reliable service to include work on installation standards, configuring operating systems, and network set-up and testing.
• Create, review, and maintain work instructions and document processes.
• Participate in supporting and testing of new technology as assigned including initiative support, and technology rollouts.
• Ensure system security by responding to and assisting with cyber security incidents, supporting desktop encryption solutions, and administering patching updates.
• Assist with documenting Knowledge Base articles, asset records, focusing on inventory accuracy, relocation of assets, and equipment retirement.
• Review assigned issue queues in service management tool and ensure assigned items are addressed in a timely manner.
• Provide weekend and holiday remote coverage of the service desk.
• Demonstrate regular attendance and timeliness in reporting to work, meetings, and completing assignments.
• Ability to work and interact well with others.
Qualifications:
Required:
• Associate degree in computer science, information technology, information services, or another related field is preferred.
• Bachelor degree in computer science, information technology, information services, or another related field is desired.
• No additional experience is required, if degreed.
• Minimum of 2 years of previous computer troubleshooting experience is required, if non-degreed.
• Comp TIA Tech+ certification considered in lieu of degree requirement.
• Demonstrate a sense of urgency, motivation, initiative and accountability.
• CompTIA Tech + Certification within six months.
• Ability to multitask, evaluate and set priorities.
• Intermediate technical ability in the area of computer software, hardware and mobile devices.
• Good verbal/written communication, both in person and over the phone.
• Excellent customer service skills.
• Efficient, effective, and creative problem solving skills.
• Ability to work effectively with tight deadlines and changing priorities.
• Strong time management skills and ability to keep issue tracking tickets up to date.
• Ability to lift up to 50lbs and push/pull up to 25lbs on occasion.
• Ability to bend/squat/reach/climb on occasion.
• On call after hours.
• Ability to travel to other locations.
Preferred:
• Microsoft Windows Certifications.
• Cloud technology
• Atlassian Suite (Jira, Confluence, etc.)
• Microsoft 365 fundamentals.
Company:
Lozier Corporation is the manufacturer of store fixtures. Founded in 1937, the company is headquartered in Omaha, USA, with a team of 1001-5000 employees. The company is currently Late Stage.

What Lozier employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom