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It Support Representative Jobs in Indiana (NOW HIRING)

Ivy Tech

IT Support PT (Kokomo)

Kokomo, IN · On-site

$15 - $16/hr

  • Medical

  • Retirement

Under the direction of the IT Director, the IT Support Part-Time position will provide support of the daily activities of the local IT Support Team. The position participates in the diverse job tasks ...

Ivy Tech

IT Support PT (Kokomo)

Kokomo, IN · On-site

$15 - $16/hr

  • Medical

  • Retirement

Under the direction of the IT Director, the IT Support Part-Time position will provide support of the daily activities of the local IT Support Team. The position participates in the diverse job tasks ...

SANKO GOSEI TECH

IT Support Specialist

Fort Wayne, IN · On-site

The main responsibilities of the IT Support Specialist is the maintenance of all computer systems ... The requirements listed below are representative of the knowledge, skill, and/or ability required.

SANKO GOSEI TECH

IT Support Specialist

Fort Wayne, IN · On-site

The main responsibilities of the IT Support Specialist is the maintenance of all computer systems ... The requirements listed below are representative of the knowledge, skill, and/or ability required.

Parrish Consulting Services, Inc

IT Support Technician

Princeton, IN · On-site

$20.25 - $27.75/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

IT Support Technician Parrish Consulting Services, Inc is seeking a driven and professional IT Support Technician to join our team. In this role, you will provide technical support across multiple ...

Parrish Consulting Services, Inc

IT Support Technician

Princeton, IN · On-site

$20.25 - $27.75/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

IT Support Technician Parrish Consulting Services, Inc is seeking a driven and professional IT Support Technician to join our team. In this role, you will provide technical support across multiple ...

TEKsystems

IT Support Specialist

Tell City, IN

$66K - $83K/yr

  • Medical

  • Dental

  • PTO

IT Support SpecialistOverview We are seeking an IT Support Specialist to join a growing Information Technology team. This position provides technical support to employees across the organization ...

TEKsystems

IT Support Specialist

Tell City, IN

$66K - $83K/yr

  • Medical

  • Dental

  • PTO

IT Support SpecialistOverview We are seeking an IT Support Specialist to join a growing Information Technology team. This position provides technical support to employees across the organization ...

Lozier Corporation

IT Support Specialist

Middlebury, IN · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The Information Technology (IT) Support Specialist assists business technology end-users with ... Requirements are representative of minimum levels of knowledge, skills and/or abilities. To perform ...

Lozier Corporation

IT Support Specialist

Middlebury, IN · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The Information Technology (IT) Support Specialist assists business technology end-users with ... Requirements are representative of minimum levels of knowledge, skills and/or abilities. To perform ...

Lozier Corporation

IT Support Specialist

Middlebury, IN · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The Information Technology (IT) Support Specialist assists business technology end-users with ... Requirements are representative of minimum levels of knowledge, skills and/or abilities. To perform ...

IMI

Tier 2 IT Support Tech

Indianapolis, IN · On-site

$20.50 - $28.25/hr

First escalation point for the IT Support Technicians. * Provide technical support to end-users on ... The physical demands described here are representative of those that must be met by an employee to ...

GQT Movies

IT Support Technician

Lafayette, IN · On-site

$20/hr

The IT Support Technician provides frontline technical support for theater locations and corporate users across GQT Movies and affiliated companies. This role supports Tapos (Jacro) point-of-sale ...

Badger Daylighting

IT Support Technician

Brownsburg, IN · On-site

$20.50 - $28/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Information Technology (IT) Support Specialist supports day-to-day endpoint, mobility, and productivity application operations with a strong customer service focus. This role is responsible for ...

Badger Daylighting

IT Support Technician

Brownsburg, IN · Hybrid

$20.50 - $28/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Information Technology (IT) Support Specialist supports day-to-day endpoint, mobility, and productivity application operations with a strong customer service focus. This role is responsible for ...

Welch Packaging

IT Support Specialist

Elkhart, IN · On-site

SUMMARY The role of the IT Specialist is to provide technical support and assistance for a variety ... The work environment characteristics described here are representative of those an employee ...

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All JobsIt Support Representative JobsIt Support Representative Jobs in Indiana

It Support Representative information

See Indiana salary details

$11

$20

$40

How much do it support representative jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for it support representative in Indiana is $20.81, according to ZipRecruiter salary data. Most workers in this role earn between $16.49 and $22.21 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an IT Support Representative?

To thrive as an IT Support Representative, you need a solid understanding of computer systems, troubleshooting techniques, and a relevant qualification such as a degree or certification in information technology. Familiarity with help desk ticketing systems, remote desktop tools, and operating systems like Windows, macOS, or Linux is typically required. Strong communication skills, patience, and problem-solving ability help you effectively assist users and resolve issues quickly. These skills ensure efficient technical support, minimize downtime, and maintain high levels of user satisfaction.

What is the difference between It Support Representative vs Help Desk Technician?

It Support RepresentativeHelp Desk Technician
Provides technical support to end-users, troubleshooting hardware and software issues, often remotely or on-site.Handles initial user inquiries, resolves basic technical problems, and escalates complex issues to specialized teams.

Both roles require similar certifications like CompTIA A+ and work in IT support environments. The It Support Representative often has a broader scope, including on-site support, while Help Desk Technicians primarily handle remote or phone-based support. They are both essential in maintaining IT operations and are frequently used interchangeably, but the It Support Representative typically involves more direct user interaction and diverse technical tasks.

What is an IT Support Representative?

IT Support Representatives are professionals who provide technical assistance and support to individuals or organizations experiencing issues with computer systems, software, or hardware. They troubleshoot problems, answer queries, and help users resolve technical challenges through various channels like phone, email, or chat. Their responsibilities may include installing and configuring software, diagnosing hardware issues, and guiding users through solutions to ensure smooth and efficient IT operations.

What are some common challenges faced by IT Support Representatives and how can they be managed?

IT Support Representatives often encounter challenges such as handling high volumes of support tickets, troubleshooting a wide variety of technical issues, and balancing urgent requests from multiple users. Managing these challenges requires strong time management, effective communication, and a methodical approach to problem-solving. Utilizing ticketing systems, collaborating with team members, and staying updated on the latest technologies can help representatives provide efficient support and reduce stress.

What are popular job titles related to It Support Representative jobs in Indiana?

For It Support Representative jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching It Support Representative jobs in Indiana look for?

The top searched job categories for It Support Representative jobs in Indiana are:

What cities in Indiana are hiring for It Support Representative jobs?

Cities in Indiana with the most It Support Representative job openings:

It Support Representative jobs near you
Infographic showing various It Support Representative job openings in Indiana as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 20% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $43,282 per year, or $20.8 per hour.

IT SUPPORT TECHNICIAN

Decatur County Memorial Hospital

Greensburg, IN

$19.75 - $27.25/hr

Full-time

Medical, Retirement, PTO

Posted 12 days ago

Job description

Join the Team at Decatur County Memorial Hospital

At Decatur County Memorial Hospital (DCMH), we are more than a healthcare provider—we are a trusted community partner committed to improving the health and well-being of the individuals and families we serve. As a critical access hospital, DCMH combines high-quality patient care, advanced medical services, and a compassionate, patient-centered approach in a welcoming rural healthcare environment.

Our team is made up of dedicated professionals who are passionate about making a difference every day. We foster a culture of collaboration, respect, integrity, and continuous improvement, where employees are empowered to grow professionally while contributing to exceptional patient outcomes. DCMH offers competitive compensation and benefits, opportunities for professional development, and a supportive workplace that values each team member's contributions.

DCMH offers more than just a job—we offer a rewarding career and a supportive workplace culture. Employees enjoy competitive pay, comprehensive health and wellness benefits, generous paid time off, retirement savings opportunities, professional development support, and a variety of additional benefits designed to help you achieve your personal and professional goals. We are committed to creating an environment where team members feel valued, supported, and empowered to grow.

If you are seeking a rewarding career with an organization that is committed to excellence, innovation, and service, we invite you to explore opportunities with Decatur County Memorial Hospital and become part of a team that is making a meaningful impact in our community.

 
POSITION SUMMARY
  • Reports To
    • Supervisor, IT Technician/Systems Administrator
       
  • Amount of Travel Required
    • Local travel between the hospital and other DCMH facilities, clinics, and off-site locations as needed to provide technical support and services.
       
  • Positions Supervised
    • None
       
  • Work Schedule

    • Full-time days, Monday through Friday, 8:00 a.m. to 5:00 p.m.

      Participates in the IT department on-call rotation to provide support during evenings, weekends, holidays, or other off-hours as assigned.

      Must be available to respond to urgent technology-related issues when scheduled for on-call coverage.

      Work schedule may be adjusted as needed to meet operational and business requirements.

  • FLSA Status

    • Non-Exempt (Hourly); eligible for overtime pay in accordance with applicable law

  • Position Summary
    • The IT Support Technician provides front-line technical support and assistance to end users throughout Decatur County Memorial Hospital (DCMH). This position is responsible for the installation, configuration, maintenance, troubleshooting, and support of computer hardware, software, peripherals, and user access requests and setup. The IT Support Technician serves as a key resource for resolving technology issues, supporting system users, and ensuring the reliable operation of technology solutions that support patient care and business operations.
       
      Under general supervision, the IT Support Technician performs assigned duties with a high degree of independence while adhering to established policies, procedures, and security standards. Work is reviewed through results achieved, quality of service provided, and user satisfaction.
KNOWLEDGE, SKILLS, & ABILITIES/POSITION QUALIFICATIONS
  • Education

    • High school diploma or equivalent required

      Associate degree in Information Technology, Computer Science, or related field preferred

  • Experience

    • One (1) to two (2) years of information technology support experience preferred

      Healthcare IT experience preferred

      Experience supporting Windows-based environments preferred

  • Computer Skills
    • Proficient in Microsoft Office, email, and other standard computer applications, with the ability to learn and effectively use software systems required for assigned responsibilities.
       
  • Certificates & Licenses
    • Valid driver's license required
      CompTIA A+, Microsoft, Microsoft 365, or related technical certifications preferred
      Additional technology certifications are advantageous.
       
  • Other Requirements
    • Knowledge of Windows operating systems, computer hardware, printers, and related technologies.
      Ability to troubleshoot and resolve technical problems efficiently.
    • Ability to communicate technical information clearly to users with varying levels of computer proficiency.
    • Strong customer service orientation and commitment to user satisfaction.
    • Ability to prioritize multiple tasks and respond effectively to changing demands.
    • Strong verbal and written communication skills.
    • Ability to maintain confidentiality of sensitive information.
    • Ability to work independently and collaboratively as part of a team.
    • Strong organizational, analytical, and problem-solving skills.
    •  
  • Essential Functions
      • Provides first-level technical support to end users for computer hardware, software, printers, mobile devices, and peripheral equipment.
      • Timely responds to service requests and support tickets, documenting actions taken and resolutions provided, within established service level agreements.
      • Processes user access requests and completes user account setup in accordance with established procedures, approval requirements, and security standards.
      • Installs, configures, deploys, and upgrades computer workstations, laptops, monitors, printers, scanners, and related equipment.
      • Performs routine maintenance, system updates, and equipment replacement activities.
      • Maintains technology inventory and assists with asset tracking and equipment life cycle management.
      • Configures and maintains Windows operating systems and associated software applications.
      • Supports users of clinical and business applications utilized throughout DCMH facilities.
      • Supports organizational efforts to maintain technology security, confidentiality, and data integrity.
      • Adheres to all HIPAA, cybersecurity, information security, and organizational policies.
      • Reports potential security incidents, vulnerabilities, or compliance concerns to appropriate leadership.
      • Assists with implementation of security updates and endpoint protection measures.
      • Maintains current knowledge of healthcare technology trends, operating systems, hardware, software, and security practices.
      • Participates in continuing education and professional development activities.
      • Recommends process improvements that enhance service quality, efficiency, and user satisfaction.
      • Other duties as assigned. 

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