Ivy Tech Community College - Bloomington is looking for an individual to join their team as part time IT support. This position will provide support of the daily activities of the local IT Support ...
Ivy Tech Community College - Bloomington is looking for an individual to join their team as part time IT support. This position will provide support of the daily activities of the local IT Support ...
PT IT Support
Bloomington, IN · On-site
$15/hr
Ivy Tech Community College - Bloomington is looking for an individual to join their team as part time IT support. This position will provide support of the daily activities of the local IT Support ...
PT IT Support
Bloomington, IN · On-site
$15/hr
Ivy Tech Community College - Bloomington is looking for an individual to join their team as part time IT support. This position will provide support of the daily activities of the local IT Support ...
IT Support Specialist
Valparaiso, IN · Hybrid
$45K - $55K/yr
Job Title: IT Support Specialist About Our Client: Our client is dedicated to fostering a culture of growth and excellence. They believe in investing in their employees' development and creating a ...
IT Support Specialist
Valparaiso, IN · Hybrid
$45K - $55K/yr
Job Title: IT Support Specialist About Our Client: Our client is dedicated to fostering a culture of growth and excellence. They believe in investing in their employees' development and creating a ...
IT Support Specialist
Bremen, IN · On-site
$65K - $75K/yr
IT Support Specialist Location: (Onsite) Bremen, IN Salary: $65,000 - $75,000 Job Summary: We are seeking a motivated and knowledgeable IT Support Specialist to join our dynamic IT team. The ideal ...
IT Support Specialist
Bremen, IN · On-site
$65K - $75K/yr
IT Support Specialist Location: (Onsite) Bremen, IN Salary: $65,000 - $75,000 Job Summary: We are seeking a motivated and knowledgeable IT Support Specialist to join our dynamic IT team. The ideal ...
IT Support Specialist
South Bend, IN · Hybrid
$45K - $55K/yr
Job Title: IT Support Specialist About Our Client: Our client is dedicated to fostering a culture of growth and excellence. They believe in investing in their employees' development and creating a ...
IT Support Specialist
South Bend, IN · Hybrid
$45K - $55K/yr
Job Title: IT Support Specialist About Our Client: Our client is dedicated to fostering a culture of growth and excellence. They believe in investing in their employees' development and creating a ...
IT Support Specialist
$65K - $75K/yr
IT Support Specialist Location: (Onsite) Bremen, IN Salary: $65,000 - $75,000 Job Summary: We are seeking a motivated and knowledgeable IT Support Specialist to join our dynamic IT team. The ideal ...
IT Support Specialist
$65K - $75K/yr
IT Support Specialist Location: (Onsite) Bremen, IN Salary: $65,000 - $75,000 Job Summary: We are seeking a motivated and knowledgeable IT Support Specialist to join our dynamic IT team. The ideal ...
IT Support Specialist
Valparaiso, IN · Hybrid
$45K - $55K/yr
Job Title: IT Support Specialist About Our Client: Our client is dedicated to fostering a culture of growth and excellence. They believe in investing in their employees' development and creating a ...
IT Support Specialist
Valparaiso, IN · Hybrid
$45K - $55K/yr
Job Title: IT Support Specialist About Our Client: Our client is dedicated to fostering a culture of growth and excellence. They believe in investing in their employees' development and creating a ...
IT Support Specialist
South Bend, IN · Hybrid
$45K - $55K/yr
Job Title: IT Support Specialist About Our Client: Our client is dedicated to fostering a culture of growth and excellence. They believe in investing in their employees' development and creating a ...
IT Support Specialist
South Bend, IN · Hybrid
$45K - $55K/yr
Job Title: IT Support Specialist About Our Client: Our client is dedicated to fostering a culture of growth and excellence. They believe in investing in their employees' development and creating a ...
IT Support Technician
$21 - $29/hr
Represent the Client Experience team on IT projects and committees to assist with support planning and change management for new and evolving services. * Assist with the training and mentoring of new ...
New
IT Support Technician
$21 - $29/hr
Represent the Client Experience team on IT projects and committees to assist with support planning and change management for new and evolving services. * Assist with the training and mentoring of new ...
New
IT Support Technician
Notre Dame, IN · On-site
$21 - $29/hr
Represent the Client Experience team on IT projects and committees to assist with support planning and change management for new and evolving services. * Assist with the training and mentoring of new ...
IT Support Technician
Notre Dame, IN · On-site
$21 - $29/hr
Represent the Client Experience team on IT projects and committees to assist with support planning and change management for new and evolving services. * Assist with the training and mentoring of new ...
IT Support Technician
Notre Dame, IN · On-site
$21 - $29/hr
Represent the Client Experience team on IT projects and committees to assist with support planning and change management for new and evolving services. * Assist with the training and mentoring of new ...
IT Support Technician
Notre Dame, IN · On-site
$21 - $29/hr
Represent the Client Experience team on IT projects and committees to assist with support planning and change management for new and evolving services. * Assist with the training and mentoring of new ...
IT Support Technician
Notre Dame, IN · On-site
$21 - $29/hr
Represent the Client Experience team on IT projects and committees to assist with support planning and change management for new and evolving services. * Assist with the training and mentoring of new ...
New
Quick apply
IT Support Technician
Notre Dame, IN · On-site
$21 - $29/hr
Represent the Client Experience team on IT projects and committees to assist with support planning and change management for new and evolving services. * Assist with the training and mentoring of new ...
New
IT Support Technician
Princeton, IN · On-site
$20.25 - $27.75/hr
IT Support Technician Parrish Consulting Services, Inc is seeking a driven and professional IT Support Technician to join our team. In this role, you will provide technical support across multiple ...
Quick apply
IT Support Technician
Princeton, IN · On-site
$20.25 - $27.75/hr
IT Support Technician Parrish Consulting Services, Inc is seeking a driven and professional IT Support Technician to join our team. In this role, you will provide technical support across multiple ...
IT Support Technician
$20.25 - $27.75/hr
IT Support Technician Parrish Consulting Services, Inc is seeking a driven and professional IT Support Technician to join our team. In this role, you will provide technical support across multiple ...
IT Support Technician
$20.25 - $27.75/hr
IT Support Technician Parrish Consulting Services, Inc is seeking a driven and professional IT Support Technician to join our team. In this role, you will provide technical support across multiple ...
IT Support Technician
Princeton, IN · On-site
$20.25 - $27.75/hr
IT Support Technician Parrish Consulting Services, Inc is seeking a driven and professional IT Support Technician to join our team. In this role, you will provide technical support across multiple ...
IT Support Technician
Princeton, IN · On-site
$20.25 - $27.75/hr
IT Support Technician Parrish Consulting Services, Inc is seeking a driven and professional IT Support Technician to join our team. In this role, you will provide technical support across multiple ...
IT Support (GxP) |
Warsaw, IN · On-site
$20.75 - $28.50/hr
GxP knowledge/experience is must. IT support role. 7+ yrs experience. Responsibilities: * Focused IT primary Point of Contact that can be dispatched to expedite the support participate and support ...
IT Support (GxP) |
Warsaw, IN · On-site
$20.75 - $28.50/hr
GxP knowledge/experience is must. IT support role. 7+ yrs experience. Responsibilities: * Focused IT primary Point of Contact that can be dispatched to expedite the support participate and support ...
IT Support Specialist
$25 - $35/hr
IT Support SpecialistOverview TEKsystems is seeking an IT Support Specialist to join a growing Information Technology team. This position supports employees across the organization by providing ...
IT Support Specialist
$25 - $35/hr
IT Support SpecialistOverview TEKsystems is seeking an IT Support Specialist to join a growing Information Technology team. This position supports employees across the organization by providing ...
The Information Technology (IT) Support Specialist assists business technology end-users with ... Requirements are representative of minimum levels of knowledge, skills and/or abilities. To perform ...
The Information Technology (IT) Support Specialist assists business technology end-users with ... Requirements are representative of minimum levels of knowledge, skills and/or abilities. To perform ...
IT Support Specialist
Middlebury, IN · On-site
The Information Technology (IT) Support Specialist assists business technology end-users with ... Requirements are representative of minimum levels of knowledge, skills and/or abilities. To perform ...
IT Support Specialist
Middlebury, IN · On-site
The Information Technology (IT) Support Specialist assists business technology end-users with ... Requirements are representative of minimum levels of knowledge, skills and/or abilities. To perform ...
Information Technology Support Assistant
Hagerstown, IN · On-site
$19.49/hr
Emily Schaeffer, has announced a vacancy notice for the position of Information Technology Support Assistant for Nettle Creek Schools. This is a full time position. Qualifications Required:
Quick apply
Information Technology Support Assistant
Hagerstown, IN · On-site
$19.49/hr
Emily Schaeffer, has announced a vacancy notice for the position of Information Technology Support Assistant for Nettle Creek Schools. This is a full time position. Qualifications Required:
It Support Representative information
See Indiana salary details
$11.89 - $14.54
9% of jobs
$16 is the 25th percentile. Wages below this are outliers.
$14.54 - $17.18
30% of jobs
The median wage is $18.29 / hr.
$17.18 - $19.82
28% of jobs
$21.22 is the 75th percentile. Wages above this are outliers.
$19.82 - $22.46
17% of jobs
$22.46 - $25.10
9% of jobs
$25.10 - $27.74
2% of jobs
$27.74 - $30.38
4% of jobs
$30.38 - $33.02
1% of jobs
$33.02 - $35.66
0% of jobs
$35.66 - $38.30
0% of jobs
$38.30 - $40.95
1% of jobs
$11
$20
$40
How much do it support representative jobs pay per hour?
What are the key skills and qualifications needed to thrive as an IT Support Representative, and why are they important?
What is the difference between It Support Representative vs Help Desk Technician?
| It Support Representative | Help Desk Technician |
|---|---|
| Provides technical support to end-users, troubleshooting hardware and software issues, often remotely or on-site. | Handles initial user inquiries, resolves basic technical problems, and escalates complex issues to specialized teams. |
Both roles require similar certifications like CompTIA A+ and work in IT support environments. The It Support Representative often has a broader scope, including on-site support, while Help Desk Technicians primarily handle remote or phone-based support. They are both essential in maintaining IT operations and are frequently used interchangeably, but the It Support Representative typically involves more direct user interaction and diverse technical tasks.
What are IT Support Representatives?
What are some common challenges faced by IT Support Representatives and how can they be managed?

$15/hr
Part-time
Medical, Retirement
Posted 3 days ago
Job description
Rolling interviews will occur until position is filled.
*Hourly Rate - $15.00
*Position is located in Bloomington, IN and does not offer remote options.
MAJOR RESPONSIBILITIES:
Provide technical and user support and guidance in a positive and cooperative manner, exhibiting friendly, professional appearance and demeanor at all times.
Process IT Helpdesk tickets to ensure that they are resolved in a timely manner and within the Service Level Agreement (SLA) and that the communication documented within tickets is complete and respectful; Responsible for actively reaching out to supervisor for questions or case escalation.
Process IT Helpdesk tickets to provide end-user support covering but not limited to issues covering desktop and laptop devices, printers, document cameras, scanners, projectors, network, wireless, VoIP.
Utilize additional forms of communication such as phone or face to face as needed when processing IT Helpdesk tickets in order to maintain excellent customer service.
Follow regular equipment cleaning and maintenance schedules, follow preventative measures as instructed to reduce downtime.
Assist in moving equipment as assigned.
The above list of duties is not to be construed as an exhaustive list. Other duties logically associated with the position may be assigned.
REQUIRED EXPERIENCE AND SKILLS:
Must possess good customer service and organizational skills.
Must possess good written and oral communication skills and be able to provide service over the phone, through email or in person.
Must be proficient with current hardware and software technology.
Must be able to maintain professional relationships with peers and superiors.
Ability to use discretion and confidentiality with access to sensitive data and local administrative access to all desktop equipment and data in the environment for the purpose of support.
Must be dependable.
Ability to stay calm in stressful situations.
Ability to handle multiple competing priorities.
Must be physically capable of climbing ladders and lifting up to 30 pounds repeatedly.
Must be willing to work nights and weekends as needed.
Must be willing to travel as necessary.
DESIRED EXPERIENCE AND SKILLS:
Experience in a higher education environment.
Ivy Tech is committed to supporting the well-being, growth, and financial security of our part-time employees. These benefits include:
Health & Wellness
Access to a comprehensive vision care plan with low-cost exams and allowances for glasses or contact lenses
Employee Assistance Program offering no cost confidential counseling sessions, legal consultations, financial planning consultations, and other resources
Financial & Retirement Benefits
All employees can contribute pre-tax or post-tax dollars through payroll deduction to build retirement savings
Educational Benefits
Fee remission for employees, spouses, and legal dependents.
For more information on Ivy Tech Benefits, visit https://careers.ivytech.edu/benefits.
Ivy Tech Community College is an accredited, equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, national origin, marital status, religion, sex, gender, sexual orientation, gender identity, disability, age or veteran status. As required by Title IX of the Education Amendments of 1972, Ivy Tech Community College does not discriminate on the basis of sex, including sexual harassment in its educational programs and activities, including employment and admissions. Questions specific to Title IX may be referred to the College's Title IX Coordinator or to the US Department of Education Office of Civil Rights.