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It Support Manager Jobs in Austin, TX (NOW HIRING)

Dynamic Systems

IT Support Technician

Buda, TX · On-site

$20.25 - $27.75/hr

... manage IT equipment inventory • Go to job sites in the Houston area when needed What We're ... Required) • 1+ year of IT support experience • CompTIA A+ or similar certification • ...

ITAC Solutions

IT Support Specialist

Austin, TX · On-site

$65K/yr

Our client is seeking a reliable, polished IT Support Specialist to serve as the face of IT across ... Manage and resolve tickets with clear documentation and communication What You'll Need to be ...

Cognizant

General IT Support Technician

Austin, TX · On-site

$21.25 - $29.25/hr

Cognizant is seeking a proactive and customer-focused General IT Support Technician to join their ... device management (MDM), including device configuration, troubleshooting, and support across ...

Cognizant

General IT Support Technician

Austin, TX · On-site

$21.25 - $29.25/hr

Cognizant is seeking a proactive and customer-focused General IT Support Technician to join their ... device management (MDM), including device configuration, troubleshooting, and support across ...

We Are Blood

IT Support Technician I

Austin, TX · On-site

$21.25 - $29.25/hr

IT Support Technician I We Are Blood, your local nonprofit blood bank, is looking for an IT Support ... Assisting with hardware inventory and asset management * Coordinating with vendors as needed

Fox Service Company

IT Support Technician

Austin, TX · On-site

$21.25 - $29.25/hr

Fox 7 KTBC, the Fox O&O in Austin, TX seeks an experienced IT Support Technician. The ideal ... Maintain hardware/software inventory for all managed technologies. * Support the station's virtual ...

Fox

IT Support Technician

Austin, TX

$21.25 - $29.25/hr

Fox 7 KTBC, the Fox O&O in Austin, TX seeks an experienced IT Support Technician. The ideal ... Maintain hardware/software inventory for all managed technologies. * Support the station's virtual ...

FOX News Network, LLC

IT Support Technician

Austin, TX · On-site

$21.25 - $29.25/hr

Fox 7 KTBC, the Fox O&O in Austin, TX seeks an experienced IT Support Technician. The ideal ... Maintain hardware/software inventory for all managed technologies. * Support the station's virtual ...

TEEMA Group

L2 IT Support Specialist

Round Rock, TX · On-site

$70K - $74K/yr

As our L2 IT Support Specialist , you will be the heartbeat of our technology support system. This ... Modern Device Management: Configure and deploy high-performance Windows laptops, desktops, and ...

New

Hireblazer

IT Support Technician II

Austin, TX · On-site

$21.25 - $29.25/hr

Role: IT Support Technician II Duration: 12-month duration Location: Austin, TX 78744 (Onsite) Note ... Performs security access management for Network, Database, Applications, and Mainframe. * Provides ...

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All JobsIt Support Manager JobsIt Support Manager Jobs in Austin, TX

It Support Manager information

See Austin, TX salary details

$35.7K

$85.4K

$130.3K

How much do it support manager jobs pay per year?

As of May 28, 2026, the average yearly pay for it support manager in Austin, TX is $85,371.00, according to ZipRecruiter salary data. Most workers in this role earn between $68,400.00 and $98,600.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an IT Support Manager, and why are they important?

To thrive as an IT Support Manager, you need a solid background in IT infrastructure, troubleshooting, and team leadership, often supported by a degree in computer science or a related field. Familiarity with ticketing systems, network management tools, and certifications such as CompTIA A+ or ITIL are typically required. Excellent communication, problem-solving abilities, and the capacity to mentor and motivate teams are essential soft skills. These competencies ensure efficient IT operations, effective resolution of technical issues, and strong team performance in dynamic environments.

What are some common challenges faced by IT Support Managers, and how can they be addressed?

IT Support Managers often face challenges such as balancing the immediate needs of end-users with long-term strategic IT initiatives, managing a diverse team with varying skill levels, and staying up-to-date with rapidly changing technology. Addressing these challenges requires strong communication skills, ongoing training and professional development for the team, and effective prioritization of tasks. Proactively establishing clear processes and maintaining open lines of communication with other departments can also help ensure IT solutions align with organizational goals.

What does an IT Support Manager do?

An IT Support Manager oversees a team of IT support specialists who provide technical assistance to users within an organization. They are responsible for managing help desk operations, troubleshooting complex technical issues, ensuring high levels of customer satisfaction, and implementing IT support policies and procedures. Additionally, IT Support Managers often coordinate with other IT departments, manage resources and budgets, and ensure that the organization's technology infrastructure runs smoothly. Their role is crucial for maintaining productivity by minimizing downtime and resolving IT problems efficiently.

What is the difference between It Support Manager vs IT Support Specialist?

AspectIT Support ManagerIT Support Specialist
CertificationsCompTIA A+, Network+, ITILCompTIA A+, Microsoft Certified, Cisco certifications
Work EnvironmentOversees support teams, manages IT servicesProvides technical support directly to users
ResponsibilitiesTeam management, strategic planning, incident escalationTroubleshooting, user support, issue resolution

While both roles require technical certifications and involve supporting IT systems, the IT Support Manager focuses on team leadership and strategic oversight, whereas the IT Support Specialist handles direct technical support and user assistance. The manager role is more administrative, while the specialist role is more hands-on technical work.

What are the most commonly searched types of It Support jobs in Austin, TX? The most popular types of It Support jobs in Austin, TX are:
What cities near Austin, TX are hiring for It Support Manager jobs? Cities near Austin, TX with the most It Support Manager job openings:
It Support Manager jobs near you
Infographic showing various It Support Manager job openings in Austin, TX as of May 2026, with employment types broken down into 81% Full Time, 13% Part Time, 1% Temporary, and 5% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $85,371 per year, or $41 per hour.

IT Support Technician

Dynamic Systems

Buda, TX • On-site

$20.25 - $27.75/hr

Other

This job post has expired today. Applications are no longer accepted.

Job description

Application Instructions
Please attach a current resume with up-to-date contact information.
Position Description
Job Summary
We're looking for a reliable, hands-on IT technician to support our Houston office, shop locations, and job sites. This is an entry-level role for someone who's comfortable working with their hands, solving problems, and traveling between locations as needed.
You'll handle day-to-day IT issues, set up equipment, and act as support for senior IT staff. This is not a desk-only job - you'll be out in the field, in shops, and occasionally at job sites.
What You'll Do
• Fix basic computer issues (desktops, laptops, printers, etc.)
• Respond to IT tickets and help users with day-to-day problems
• Travel between office and shop locations to provide support
• Set up new computers, devices, and equipment
• Help troubleshoot network and connectivity issues
• Work in shop environments supporting workstations, tool controllers, and shop systems
• Act as "remote hands" for senior IT or outside vendors
• Help with employee setup (new hires, equipment, accounts)
• Track and manage IT equipment inventory
• Go to job sites in the Houston area when needed
What We're Looking For
• Basic IT knowledge (Windows, hardware, Microsoft 365)
• Dependable and able to get the job done
• Comfortable working in shop/industrial environments
• Able to follow direction and work through tickets
• Good attitude and willingness to learn
• Able to lift and move equipment when needed
• Valid driver's license and able to travel locally
Position Requirements
Nice to Have (Not Required)
• 1+ year of IT support experience
• CompTIA A+ or similar certification
• Experience working in a shop or field environment
Work Environment
• Mix of office, shop floor, and job sites
• Local travel required (Houston and surrounding areas)
• Hands-on work - not just sitting behind a desk
Why This Job
• Good entry point into IT
• Hands-on experience across multiple environments
• Opportunity to grow into higher-level IT roles
Equal Opportunity Employer
Dynamic Systems, Inc. is an equal opportunity employer regardless of race, creed, color, gender, age, religion, disabilities, national origin or veteran status

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