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It Support Manager Jobs in Tennessee (NOW HIRING)

IT Support Technician

Franklin, TN · On-site

$21.25 - $29.25/hr

Provides project management on software/hardware upgrades and enhancements. 4. Logs, troubleshoots ... May support telecom equipment including, phone systems and patch panel facilities in field offices ...

IT Support Technician

Franklin, TN · On-site

$21.25 - $29.25/hr

Provides project management on software/hardware upgrades and enhancements. 4. Logs, troubleshoots ... May support telecom equipment including, phone systems and patch panel facilities in field offices ...

IT Support Engineer

Antioch, TN · On-site

$25 - $38/hr

We are looking for an IT Support Technician LAN, WAN who will be responsible for maintaining and administering our company's computer networks. Your primary duties will include hardware, software ...

IT Support Associate

Memphis, TN · On-site

$16.50 - $21.25/hr

IT Support Associate Memphis, TN PRIMARY PURPOSE: To support basic IT systems to end users on a ... JURIS or claims management application experience preferred. Skills & Knowledge * Strong computer ...

Senior IT Support Specialist

Midtown, TN · On-site

$115K - $135K/yr

As a diversified developer, operator, and investment manager of top-tier real estate in 33 markets ... Provide dedicated, high-touch IT support, ensuring rapid response and real-time resolution of all ...

Associate must provide top quality IT Support to all employees in the local office and other ... Respectful demeanor toward other associates and managers that promotes a positive and professional ...

Associate must provide top quality IT Support to all employees in the local office and other ... Respectful demeanor toward other associates and managers that promotes a positive and professional ...

Manage incidents and service requests through the ITSM platform (e.g., Atlassian/Jira) * Meet ... Equivalent experience may be substituted for formal education. * 3-5 years of IT support or help ...

IT Manager - US

Lebanon, TN · On-site

$125K/yr

S. locations supporting approximately 150 users. This role partners with local business leaders ... Manage, mentor, and develop a small local IT team of two direct reports. * Assist with local ...

Associate must provide top quality IT Support to all employees in the local office and other ... Respectful demeanor toward other associates and managers that promotes a positive and professional ...

IT Manager - US

Lebanon, TN

$76K - $93K/yr

S. locations supporting approximately 150 users. This role partners with local business leaders ... Manage, mentor, and develop a small local IT team of two direct reports. * Assist with local ...

Reporting directly to the IT Manager in Nashville, the ideal candidate will balance approximately 65% hands-on operational support and end-user engagement with 35% process improvement, technology ...

Showing results 41-60

It Support Manager information

See Tennessee salary details

$32.7K

$78.2K

$119.4K

How much do it support manager jobs pay per year?

As of Sep 3, 2026, the average yearly pay for it support manager in Tennessee is $78,190.00, according to ZipRecruiter salary data. Most workers in this role earn between $62,600.00 and $90,300.00 per year, depending on experience, location, and employer.

What does an IT Support Manager do?

An IT Support Manager oversees a team of IT support specialists who provide technical assistance to users within an organization. They are responsible for managing help desk operations, troubleshooting complex technical issues, ensuring high levels of customer satisfaction, and implementing IT support policies and procedures. Additionally, IT Support Managers often coordinate with other IT departments, manage resources and budgets, and ensure that the organization's technology infrastructure runs smoothly. Their role is crucial for maintaining productivity by minimizing downtime and resolving IT problems efficiently.

What are the key skills and qualifications needed to thrive as an IT Support Manager?

To thrive as an IT Support Manager, you need a solid background in IT infrastructure, troubleshooting, and team leadership, often supported by a degree in computer science or a related field. Familiarity with ticketing systems, network management tools, and certifications such as CompTIA A+ or ITIL are typically required. Excellent communication, problem-solving abilities, and the capacity to mentor and motivate teams are essential soft skills. These competencies ensure efficient IT operations, effective resolution of technical issues, and strong team performance in dynamic environments.

What are some common challenges faced by IT Support Managers, and how can they be addressed?

IT Support Managers often face challenges such as balancing the immediate needs of end-users with long-term strategic IT initiatives, managing a diverse team with varying skill levels, and staying up-to-date with rapidly changing technology. Addressing these challenges requires strong communication skills, ongoing training and professional development for the team, and effective prioritization of tasks. Proactively establishing clear processes and maintaining open lines of communication with other departments can also help ensure IT solutions align with organizational goals.

What is the difference between It Support Manager vs IT Support Specialist?

AspectIT Support ManagerIT Support Specialist
CertificationsCompTIA A+, Network+, ITILCompTIA A+, Microsoft Certified, Cisco certifications
Work EnvironmentOversees support teams, manages IT servicesProvides technical support directly to users
ResponsibilitiesTeam management, strategic planning, incident escalationTroubleshooting, user support, issue resolution

While both roles require technical certifications and involve supporting IT systems, the IT Support Manager focuses on team leadership and strategic oversight, whereas the IT Support Specialist handles direct technical support and user assistance. The manager role is more administrative, while the specialist role is more hands-on technical work.

What are the most commonly searched types of It Support jobs in Tennessee?

The most popular types of It Support jobs in Tennessee are:

What cities in Tennessee are hiring for It Support Manager jobs?

Cities in Tennessee with the most It Support Manager job openings:

Infographic showing various It Support Manager job openings in Tennessee as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 20% Part Time, and 6% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $78,190 per year, or $37.6 per hour.

$120K/yr

Full-time

Re-posted 26 days ago


Job description


We are looking for an IT Support Engineer who will be responsible for maintaining and administering our company's computer networks. Your primary duties will include hardware, software, and other related systems, performing disaster recovery operations, protecting data, software, and hardware from attacks, and replacing faulty network hardware components when necessary. You will also be working closely with the users of our network in order to identify potential issues and fix existing problems.
To be a successful candidate, you will need to have a strong understanding of network infrastructure and network hardware. You will also need to be able to implement, administer, and troubleshoot network devices including WAPs, firewalls, routers, switches, and controllers. A deep knowledge of application transport and network infrastructure protocols is highly desired.
  • Maintaining and administering computer networks and related computing environments including systems software, applications software, hardware, and configuration
  • Maintaining, configuring, and monitoring virus protection software and email applications.
  • Monitoring network performance to determine if adjustments need to be made.
  • Conferring with network users about solving existing system problems.
  • Operating master consoles to monitor the performance of networks and computer systems.
  • Coordinating computer network access and use.
  • Designing, configuring, and testing networking software, computer hardware, and operating system software.

Requirements
  • Windows Servers
  • Ability to think through problems and visualize solutions.
  • Ability to implement, administer, and troubleshoot network infrastructure devices, including wireless access points, firewall, routers, switches, controllers.
  • Knowledge of application transport and network infrastructure protocols.
  • Ability to create accurate network diagrams and documentation for design and planning network communication systems.
  • Provides specific detailed information for hardware and software selection.
  • Ability to quickly learn new or unfamiliar technology and products using documentation and internet resources.
  • Ability to work with all levels of staff within and outside of IT and outside the organization.
  • A self-starter able to work independently but comfortable working in a team environment.
  • Good analytical and problem-solving skills.
  • Dependable and flexible when necessary