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It Support Manager Jobs in Tennessee (NOW HIRING)

SpaceXAI

Supervisor, IT Support

Memphis, TN

$91K - $137K/yr

This person will manage a world-class team of IT Services Technicians focused on supporting end user requests, deploying new hardware, and assisting with non-standard solutions presented by engineers.

SpaceXAI

Supervisor, IT Support

Memphis, TN · On-site

$91K - $137K/yr

This person will manage a world-class team of IT Services Technicians focused on supporting end user requests, deploying new hardware, and assisting with non-standard solutions presented by engineers.

SpaceXAI

Supervisor, IT Support

Memphis, TN · On-site

$91K - $137K/yr

This person will manage a world-class team of IT Services Technicians focused on supporting end user requests, deploying new hardware, and assisting with non-standard solutions presented by engineers.

HCTec

IT Support Analyst II

Brentwood, TN · Hybrid

Manage user accounts and permissions across various systems and applications. Participate in the ... On-Call IT Support rotation. Travel to client locations in the local area. Knowledge, Skills ...

HCTec

IT Support Analyst II

Brentwood, TN · On-site

Manage user accounts and permissions across various systems and applications. Participate in the ... On-Call IT Support rotation. Travel to client locations in the local area. Knowledge, Skills ...

CruiTek

Junior IT Support Technician

Brentwood, TN

$50K/yr

IT Support Technician Salary: $50,000 Location: Brentwood, TN Work Setting: 100% Onsite Employment Type: Full-Time, Direct Hire Key Required Experience: Entry-level or junior IT support experience ...

Cruitek

Junior IT Support Technician

Brentwood, TN · On-site

$50K/yr

IT Support Technician Salary: $50,000 Location: Brentwood, TN Work Setting: 100% Onsite Employment Type: Full-Time, Direct Hire Key Required Experience: Entry-level or junior IT support experience ...

HCTec

IT Support Analyst II

Brentwood, TN · On-site

Manage user accounts and permissions across various systems and applications. Participate in the ... On-Call IT Support rotation. Travel to client locations in the local area. Knowledge, Skills ...

Mindlance

IT Support Technician

Memphis, TN · On-site

$21 - $28.75/hr

Mindlance is a company seeking an IT Support Technician to provide IT systems support to end users ... • Ability to manage multiple projects and set priorities • Ability to work in a team ...

HCTec

IT Support Analyst II

Brentwood, TN · On-site

Job Summary: The IT Support Analyst will be responsible for providing technical support and ... Manage user accounts and permissions across various systems and applications. • Participate in ...

HCTec

IT Support Analyst II

Brentwood, TN · On-site

Job Summary: The IT Support Analyst will be responsible for providing technical support and ... Manage user accounts and permissions across various systems and applications. Participate in the ...

HCTec

IT Support Analyst II

Brentwood, TN · On-site

Job Summary: The IT Support Analyst will be responsible for providing technical support and ... Manage user accounts and permissions across various systems and applications. Participate in the ...

Equum Medical

IT Support Specialist

Brentwood, TN

The role of the IT Support Specialist is to provide IT related support utilizing phone, chat, email, or the ticketing system to communicate with our staff and customers. The IT Support Specialist ...

Equum Medical

IT Support Specialist

Brentwood, TN · On-site

The role of the IT Support Specialist is to provide IT related support utilizing phone, chat, email, or the ticketing system to communicate with our staff and customers. The IT Support Specialist ...

Equum Medical

IT Support Specialist

Nashville, TN

The role of the IT Support Specialist is to provide IT related support utilizing phone, chat, email, or the ticketing system to communicate with our staff and customers. The IT Support Specialist ...

Equum Medical

IT Support Specialist

Nashville, TN

The role of the IT Support Specialist is to provide IT related support utilizing phone, chat, email, or the ticketing system to communicate with our staff and customers. The IT Support Specialist ...

Donato Technologies, Inc

IT Support Associate

Memphis, TN · On-site

$16.50 - $21.25/hr

Position: IT Support Associate (dedicated chat support) Requirement: Customer Service & entry level ... JURIS or claims management application experience preferred. Skills & Knowledge Strong computer ...

Specialized Dental

IT Support Specialist

Franklin, TN · On-site

$28 - $32/hr

Monitor and manage assigned tickets in the service desk system. * Ensure timely resolution of ... Qualifications Required Qualifications: * 2+ years of experience in IT support, help desk, or ...

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Showing results 21-40

All JobsIt Support JobsIt Support Manager JobsIt Support Manager Jobs in Tennessee

It Support Manager information

See Tennessee salary details

$32.7K

$78.2K

$119.4K

How much do it support manager jobs pay per year?

As of Sep 2, 2026, the average yearly pay for it support manager in Tennessee is $78,190.00, according to ZipRecruiter salary data. Most workers in this role earn between $62,600.00 and $90,300.00 per year, depending on experience, location, and employer.

What does an IT Support Manager do?

An IT Support Manager oversees a team of IT support specialists who provide technical assistance to users within an organization. They are responsible for managing help desk operations, troubleshooting complex technical issues, ensuring high levels of customer satisfaction, and implementing IT support policies and procedures. Additionally, IT Support Managers often coordinate with other IT departments, manage resources and budgets, and ensure that the organization's technology infrastructure runs smoothly. Their role is crucial for maintaining productivity by minimizing downtime and resolving IT problems efficiently.

What are the key skills and qualifications needed to thrive as an IT Support Manager?

To thrive as an IT Support Manager, you need a solid background in IT infrastructure, troubleshooting, and team leadership, often supported by a degree in computer science or a related field. Familiarity with ticketing systems, network management tools, and certifications such as CompTIA A+ or ITIL are typically required. Excellent communication, problem-solving abilities, and the capacity to mentor and motivate teams are essential soft skills. These competencies ensure efficient IT operations, effective resolution of technical issues, and strong team performance in dynamic environments.

What are some common challenges faced by IT Support Managers, and how can they be addressed?

IT Support Managers often face challenges such as balancing the immediate needs of end-users with long-term strategic IT initiatives, managing a diverse team with varying skill levels, and staying up-to-date with rapidly changing technology. Addressing these challenges requires strong communication skills, ongoing training and professional development for the team, and effective prioritization of tasks. Proactively establishing clear processes and maintaining open lines of communication with other departments can also help ensure IT solutions align with organizational goals.

What is the difference between It Support Manager vs IT Support Specialist?

AspectIT Support ManagerIT Support Specialist
CertificationsCompTIA A+, Network+, ITILCompTIA A+, Microsoft Certified, Cisco certifications
Work EnvironmentOversees support teams, manages IT servicesProvides technical support directly to users
ResponsibilitiesTeam management, strategic planning, incident escalationTroubleshooting, user support, issue resolution

While both roles require technical certifications and involve supporting IT systems, the IT Support Manager focuses on team leadership and strategic oversight, whereas the IT Support Specialist handles direct technical support and user assistance. The manager role is more administrative, while the specialist role is more hands-on technical work.

What are the most commonly searched types of It Support jobs in Tennessee?

The most popular types of It Support jobs in Tennessee are:

What cities in Tennessee are hiring for It Support Manager jobs?

Cities in Tennessee with the most It Support Manager job openings:

It Support Manager jobs near you
Infographic showing various It Support Manager job openings in Tennessee as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 20% Part Time, and 6% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $78,190 per year, or $37.6 per hour.

Supervisor, IT Support

SpaceXAI

Memphis, TN

$91K - $137K/yr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 6 days ago

SpaceX rating

8.7

Company rating: 8.7 out of 10

Based on 150 frontline employees who took The Breakroom Quiz

16th of 72 rated aerospace companies

Job description

ABOUT THE ROLE:

This person will manage a world-class team of IT Services Technicians focused on supporting end user requests, deploying new hardware, and assisting with non-standard solutions presented by engineers. The ideal candidate will be flexible and flourish in a fast-paced and challenging environment. He or she should be a self-starter and have excellent motivation, leadership, and ingenuity to excel at this position. This is a "hands on" technical management position; the ideal candidate will be able to coach, motivate and lead the team, while being capable of contributing technically and challenging decisions.

RESPONSIBILITIES:
  • Recruits, trains, and evaluates IT Services technicians.
  • Delegates tasks and develops work schedules.
  • Closely monitors ticket queue to provide quality assurance of tickets in progress.
  • Is hands-on; resolves difficult issues; identifies/fixes root causes for problems; and finds better ways to do things.
  • Works with management to plan, coordinate and supervise the execution of projects, work assignments and workloads for IT technicians.
  • Provides reports on IT technician activities, performance, and operational issues.
  • Resolves, routes, or escalates service requests to functional teams as necessary.
  • Works with team and peers to identify processes that require improvement.
  • Participates in the IT Services supply chain, purchasing and distribution process.
  • Works with IT Logistics to manage the inventory of products stored within the IT Services warehouses.
  • Collaborates closely with 3rd party vendors to build strong and long-lasting relationships.
BASIC QUALIFICATIONS:
  • Minimum 3+ years' experience in a corporate IT Helpdesk and/or desktop support environment.
PREFERRED SKILLS AND EXPERIENCE:
  • Thorough understanding of the Windows and Mac operating system and applications.
  • Strong Hardware and software troubleshooting.
  • Excellent customer service skills to work effectively with clients.
  • Possess excellent organizational skills.
  • Experience with standard client applications (ex: Microsoft Office, browsers, etc).
  • Must understand and communicate difficult concepts and provide instructions in a clear and straightforward manner.
  • Must be professional, self-motivated, resourceful, and work with minimal supervision.
  • Must be able to set priorities and be flexible in a fast-paced environment.
  • Ability to follow through and document issues and resolutions.
  • Must be able to follow procedures and protocols.
  • Possess a hands-on approach and management style.
ADDITIONAL REQUIREMENTS:
  • Must be willing to travel.
  • Willing to work extended hours or weekends as needed.
  • Must be able to regularly lift up to 25 lbs. for duties such as delivering computers, unpacking and rack-mounting equipment, etc.
COMPENSATION AND BENEFITS:

$91,800 - $137,700 USD

Base salary is just one part of our total rewards package at SpaceXAI, which also includes equity, comprehensive medical, vision, and dental coverage, access to a 401(k) retirement plan, short & long-term disability insurance, life insurance, and various other discounts and perks.

What SpaceX employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

SpaceX logo

About SpaceX

Sourced by ZipRecruiter

Industry

Aerospace product and parts manufacturing, data services, guided missile and space vehicle manufacturing and satellite telecommunications

Company size

1,001 - 5,000 Employees

Headquarters location

Hawthorne, CA, US

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