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It Support Manager Jobs in Quebec (NOW HIRING)

Lactanet

Information Technology Director

Montreal, QC · On-site +1

... support Lactanet's strategic priorities while maintaining the highest standards of security ... Your primary objective will be to provide leadership in technology strategy, risk management ...

New

Lactanet

... support Lactanet's strategic priorities while maintaining the highest standards of security ... Your primary objective will be to provide leadership in technology strategy, risk management ...

Lactanet

... support Lactanet's strategic priorities while maintaining the highest standards of security ... Your primary objective will be to provide leadership in technology strategy, risk management ...

HollisWealth

Manager, IT Service Delivery

Quebec, QC · Hybrid

As Manager, IT Service Delivery - Industrial Alliance, Auto and Home Insurance, you will play a key ... Excels at managing relationships with business leaders and stakeholders to support the achievement ...

HollisWealth

Manager, IT Service Delivery

Montreal, QC · Hybrid

As Manager, IT Service Delivery - Industrial Alliance, Auto and Home Insurance, you will play a key ... Excels at managing relationships with business leaders and stakeholders to support the achievement ...

HollisWealth

Manager, IT Service Delivery

Quebec, QC · Hybrid

As Manager, IT Service Delivery - Industrial Alliance, Auto and Home Insurance, you will play a key ... Excels at managing relationships with business leaders and stakeholders to support the achievement ...

HollisWealth

Manager, IT Service Delivery

Montreal, QC · Hybrid

As Manager, IT Service Delivery - Industrial Alliance, Auto and Home Insurance, you will play a key ... Excels at managing relationships with business leaders and stakeholders to support the achievement ...

Desjardins Group

IT Architect

Montreal, QC · Hybrid

Application solution architecture advisor Supports the solutions integration architecture advisor ... Transfers the solution architecture to the delivery manager * Actively monitors opportunities ...

Societe Generale

IT Auditor

Montreal, QC

We have been supporting the development of our economies for more than 160 years by providing our ... Ensure that Audit management is informed, on a timely basis, of all significant issues arising from ...

Desjardins Group

IT Architect

Levis, QC · Hybrid

Application solution architecture advisor Supports the solutions integration architecture advisor ... Transfers the solution architecture to the delivery manager * Actively monitors opportunities ...

HollisWealth

IT Analyst

Montreal, QC · Hybrid

As an IT Analyst, you will play a key role in the analysis, support, validation, and delivery of ... Possesses a good understanding of IT delivery practices and tools, including change management and ...

Societe Generale

IT Auditor

Montreal, QC · On-site

We have been supporting the development of our economies for more than 160 years by providing our ... Ensure that Audit management is informed, on a timely basis, of all significant issues arising from ...

Industrial Alliance Pacific

IT Analyst

Montreal, QC · Hybrid

As an IT Analyst, you will play a key role in the analysis, support, validation, and delivery of ... Possesses a good understanding of IT delivery practices and tools, including change management and ...

Thales

IT Service Desk Manager, Canada

Montreal, QC · Hybrid

... IT Service Desk Manager, Canada / Responsable du service d'assistance informatique, Canada Ottawa ... The incumbent will lead a team of support professionals and serve as a key liaison between IT and ...

Fed IT

Team Lead Support

Montreal, QC · On-site

... IT support team; Ensuring high-quality service and user satisfaction across the organization; Assisting with the resolution of complex Level 2 support issues; Managing workload distribution ...

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Showing results 41-60

All JobsIt Support JobsIt Support Manager JobsIt Support Manager Jobs in Quebec

It Support Manager information

See Quebec salary details

$41.5K

$89.3K

$135K

How much do it support manager jobs pay per year?

As of Aug 8, 2026, the average yearly pay for it support manager in Quebec is $89,267.00, according to ZipRecruiter salary data. Most workers in this role earn between $65,500.00 and $111,500.00 per year, depending on experience, location, and employer.

What are some common challenges faced by IT Support Managers, and how can they be addressed?

IT Support Managers often face challenges such as balancing the immediate needs of end-users with long-term strategic IT initiatives, managing a diverse team with varying skill levels, and staying up-to-date with rapidly changing technology. Addressing these challenges requires strong communication skills, ongoing training and professional development for the team, and effective prioritization of tasks. Proactively establishing clear processes and maintaining open lines of communication with other departments can also help ensure IT solutions align with organizational goals.

What is the difference between It Support Manager vs IT Support Specialist?

AspectIT Support ManagerIT Support Specialist
CertificationsCompTIA A+, Network+, ITILCompTIA A+, Microsoft Certified, Cisco certifications
Work EnvironmentOversees support teams, manages IT servicesProvides technical support directly to users
ResponsibilitiesTeam management, strategic planning, incident escalationTroubleshooting, user support, issue resolution

While both roles require technical certifications and involve supporting IT systems, the IT Support Manager focuses on team leadership and strategic oversight, whereas the IT Support Specialist handles direct technical support and user assistance. The manager role is more administrative, while the specialist role is more hands-on technical work.

What are the key skills and qualifications needed to thrive as an IT Support Manager?

To thrive as an IT Support Manager, you need a solid background in IT infrastructure, troubleshooting, and team leadership, often supported by a degree in computer science or a related field. Familiarity with ticketing systems, network management tools, and certifications such as CompTIA A+ or ITIL are typically required. Excellent communication, problem-solving abilities, and the capacity to mentor and motivate teams are essential soft skills. These competencies ensure efficient IT operations, effective resolution of technical issues, and strong team performance in dynamic environments.

What does an IT Support Manager do?

An IT Support Manager oversees a team of IT support specialists who provide technical assistance to users within an organization. They are responsible for managing help desk operations, troubleshooting complex technical issues, ensuring high levels of customer satisfaction, and implementing IT support policies and procedures. Additionally, IT Support Managers often coordinate with other IT departments, manage resources and budgets, and ensure that the organization's technology infrastructure runs smoothly. Their role is crucial for maintaining productivity by minimizing downtime and resolving IT problems efficiently.
What are the most commonly searched types of It Support jobs in Quebec? The most popular types of It Support jobs in Quebec are:
What cities in Quebec are hiring for It Support Manager jobs? Cities in Quebec with the most It Support Manager job openings:
It Support Manager jobs near you
Infographic showing various It Support Manager job openings in Quebec as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 19% Part Time, 1% Temporary, and 4% Contract. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution, with an average salary of $89,267 per year, or $42.9 per hour.

Information Technology Director

Lactanet

Montreal, QC • On-site, Remote

Full-time

Posted yesterday

New

Job description

Lactanet is seeking a strategic and experienced leader to oversee the organization’s information technology operations, application development, digital platforms, business infrastructure, and AI governance. In this role, you will be responsible for ensuring that technology services, applications, data assets, and emerging digital capabilities effectively support Lactanet’s strategic priorities while maintaining the highest standards of security, regulatory compliance and data confidentiality.
Your primary objective will be to provide leadership in technology strategy, risk management, service delivery, IT investments and responsible innovation - including the integration of artificial intelligence solutions. You will lead and develop multidisciplinary teams while collaborating across the organization to ensure the successful delivery of technology initiatives and the realization of measurable business value. Through your leadership, you will contribute to advancing Lactanet’s digital transformation and supporting the organization’s long-term success.
Position Overview
  • Define and execute Lactanet’s IT and digital strategy, ensuring alignment with organizational goals, business priorities and future growth objectives.
  • Provide leadership and direction for technology operations, applications, infrastructure, data management and digital transformation initiatives.
  • Ensure technology services, systems, and platforms are reliable, secure, scalable and effectively support business operations.
  • Identify emerging technologies and opportunities to drive innovation, improve efficiency and create measurable business value.
  • Lead cybersecurity, privacy, technology risk management and governance practices to ensure the protection, confidentiality and appropriate use of organizational information assets.
  • Oversee application development, maintenance, and technology projects, ensuring effective prioritization, resource allocation and successful delivery.
  • Ensure operational resilience through effective service management, business continuity, disaster recovery and continuous improvement practices.
  • Provide strategic oversight for AI governance and the responsible adoption of emerging technologies, balancing innovation with security, privacy and compliance requirements.
  • Manage IT investments, budgets, technology assets, and vendor relationships to optimize performance, value and alignment with organizational priorities.
  • Lead, develop, and support multidisciplinary teams while fostering collaboration, accountability, innovation and a culture of operational excellence across Lactanet

Working conditions
Ideally working from Lactanet’s head office in Sainte-Anne-de-Bellevue, Quebec with the possibility to discuss a remote office location. Occasional after-hours work may be required, consistent with the responsibilities of the position, along with some travel.
How to apply?
Please send your resume and indicate in the subject line the title of the position you are applying for. Submit your application by email to: .
Qualifications & Experience
• Minimum 10 years of progressive leadership experience in IT, digital transformation, or a related field.
• Bachelor’s degree in Computer Science, Information Technology, Computer Engineering, Information Systems or a related field.
• A graduate degree in Business Administration (MBA), Information Technology Management, Digital Transformation or a related discipline would be considered an asset.
• Relevant certifications in project management, cybersecurity, IT governance or technology service management would be considered an asset.
• Proven leadership of business IT operations, technology service delivery and strategic initiatives.
• Proven ability to lead, develop, and engage large, multidisciplinary teams, including employees working across diverse functions and operating in both hybrid and remote work environments.
• Experience managing IT budgets, technology investments and vendor relationships.
• Strong knowledge of Oracle, Microsoft technologies, Linux, AIX and virtualization environments.
• Demonstrated expertise in cybersecurity, technology risk management and data privacy.
• Experience with AI and emerging technologies, including their business applications and governance considerations.
• Bilingual (English and French) with effective communication and stakeholder management skills.
• Demonstrated change management leadership, driving organizational transformation, technology adoption, process improvement and culture change across the enterprise.
• Strong executive judgment, strategic thinking, managerial courage and accountability.
• Ability to balance innovation and digital transformation with operational stability, security and business requirements.

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