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It Support Manager Jobs in Michigan (NOW HIRING)

Overview IT Support Specialist Senior Services / Nonprofit Healthcare Industry Detroit, MI (100% Onsite) Monday - Friday | 8:30 AM - 5:00 PM $39.00/hour 90-Day Contract with Strong Potential for ...

Site IT Support Specialist

Holland, MI ยท On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Manage vendor support agreements and coordinate external technical resources as needed ... Bachelor's degree in Information Technology, Business, Computer Science, Engineering, or a related ...

Overview IT Support Specialist Senior Services / Nonprofit Healthcare Industry Detroit, MI (100% Onsite) Monday - Friday | 8:30 AM - 5:00 PM $39.00/hour 90-Day Contract with Strong Potential for ...

... support for the administration and maintenance of Direct to Consumer (DTC) IT infrastructure. ... Manage and process custom product orders, special requests, and orders from various platforms and ...

IT Support Specialist

Good Hart, MI

  • Medical

  • Dental

  • Vision

  • Retirement

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

IT Support Specialist

Vernon, MI

  • Medical

  • Dental

  • Vision

  • Retirement

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

IT Support Specialist

Weidman, MI

  • Medical

  • Dental

  • Vision

  • Retirement

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

IT Support Specialist

Gaines, MI

  • Medical

  • Dental

  • Vision

  • Retirement

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

IT Support Specialist

Augusta, MI

  • Medical

  • Dental

  • Vision

  • Retirement

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

IT Support Specialist

Sheridan, MI

  • Medical

  • Dental

  • Vision

  • Retirement

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

IT Support Specialist

Lakeview, MI

  • Medical

  • Dental

  • Vision

  • Retirement

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

IT Support Specialist

Mcbain, MI

  • Medical

  • Dental

  • Vision

  • Retirement

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

IT Support Specialist

Galesburg, MI

  • Medical

  • Dental

  • Vision

  • Retirement

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

IT Support Specialist

Grandville, MI

  • Medical

  • Dental

  • Vision

  • Retirement

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

IT Support Specialist

Hesperia, MI

  • Medical

  • Dental

  • Vision

  • Retirement

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

IT Support Specialist

Merrill, MI

  • Medical

  • Dental

  • Vision

  • Retirement

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

IT Support Specialist

Shaftsburg, MI

  • Medical

  • Dental

  • Vision

  • Retirement

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

IT Support Specialist

Clare, MI

  • Medical

  • Dental

  • Vision

  • Retirement

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

IT Support Specialist

Attica, MI

  • Medical

  • Dental

  • Vision

  • Retirement

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

Showing results 41-60

It Support Manager information

See Michigan salary details

$31.4K

$75.1K

$114.6K

How much do it support manager jobs pay per year?

As of Aug 15, 2026, the average yearly pay for it support manager in Michigan is $75,086.00, according to ZipRecruiter salary data. Most workers in this role earn between $60,100.00 and $86,700.00 per year, depending on experience, location, and employer.

What are some common challenges faced by IT Support Managers, and how can they be addressed?

IT Support Managers often face challenges such as balancing the immediate needs of end-users with long-term strategic IT initiatives, managing a diverse team with varying skill levels, and staying up-to-date with rapidly changing technology. Addressing these challenges requires strong communication skills, ongoing training and professional development for the team, and effective prioritization of tasks. Proactively establishing clear processes and maintaining open lines of communication with other departments can also help ensure IT solutions align with organizational goals.

What is the difference between It Support Manager vs IT Support Specialist?

AspectIT Support ManagerIT Support Specialist
CertificationsCompTIA A+, Network+, ITILCompTIA A+, Microsoft Certified, Cisco certifications
Work EnvironmentOversees support teams, manages IT servicesProvides technical support directly to users
ResponsibilitiesTeam management, strategic planning, incident escalationTroubleshooting, user support, issue resolution

While both roles require technical certifications and involve supporting IT systems, the IT Support Manager focuses on team leadership and strategic oversight, whereas the IT Support Specialist handles direct technical support and user assistance. The manager role is more administrative, while the specialist role is more hands-on technical work.

What are the key skills and qualifications needed to thrive as an IT Support Manager?

To thrive as an IT Support Manager, you need a solid background in IT infrastructure, troubleshooting, and team leadership, often supported by a degree in computer science or a related field. Familiarity with ticketing systems, network management tools, and certifications such as CompTIA A+ or ITIL are typically required. Excellent communication, problem-solving abilities, and the capacity to mentor and motivate teams are essential soft skills. These competencies ensure efficient IT operations, effective resolution of technical issues, and strong team performance in dynamic environments.

What does an IT Support Manager do?

An IT Support Manager oversees a team of IT support specialists who provide technical assistance to users within an organization. They are responsible for managing help desk operations, troubleshooting complex technical issues, ensuring high levels of customer satisfaction, and implementing IT support policies and procedures. Additionally, IT Support Managers often coordinate with other IT departments, manage resources and budgets, and ensure that the organization's technology infrastructure runs smoothly. Their role is crucial for maintaining productivity by minimizing downtime and resolving IT problems efficiently.

What are the most commonly searched types of It Support jobs in Michigan?

The most popular types of It Support jobs in Michigan are:

What cities in Michigan are hiring for It Support Manager jobs?

Cities in Michigan with the most It Support Manager job openings:

Infographic showing various It Support Manager job openings in Michigan as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 20% Part Time, 1% Temporary, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $75,086 per year, or $36.1 per hour.

IT Specialist/Desktop Support

Connection

Detroit, MI โ€ข On-site

$39/hr

Full-time

Re-posted 13 days ago


Job description

Overview
IT Support Specialist
Senior Services / Nonprofit Healthcare Industry
Detroit, MI (100% Onsite)
Monday - Friday | 8:30 AM - 5:00 PM
$39.00/hour
90-Day Contract with Strong Potential for Extension
We are seeking an experienced IT Support Specialist to join a well-established nonprofit organization serving the senior healthcare community in Detroit. This is an excellent opportunity for a customer-focused IT professional who enjoys supporting end users in a collaborative environment while making a meaningful impact. You'll provide day-to-day technical support for approximately 150 users, helping maintain business continuity during a period of increased IT demand.
Responsibilities
What You'll Do
  • Serve as the primary point of contact for end-user technical support requests.
  • Troubleshoot Windows 10/11 desktops, laptops, hardware, printers, scanners, and mobile devices.
  • Support Microsoft 365 applications, including Outlook, Teams, OneDrive, and SharePoint.
  • Prepare, image, configure, and deploy laptops, desktops, and mobile devices.
  • Perform onboarding and offboarding tasks, including user account administration and password resets.
  • Assist with Microsoft 365 administration, mailbox access, and group memberships.
  • Coordinate hardware repairs with vendors and maintain accurate inventory records.
  • Follow security best practices and support compliance within a HIPAA-regulated environment.
  • Escalate complex technical issues when appropriate and maintain thorough documentation of support activities.

Qualifications
What We're Looking For
Required Qualifications
  • 3+ years of IT Support, Help Desk, or Desktop Support experience.
  • Experience supporting Windows 10/11 environments.
  • Strong Microsoft 365 troubleshooting experience.
  • Excellent hardware and software troubleshooting skills.
  • Security-minded approach with cybersecurity awareness.
  • Outstanding customer service and communication skills.
  • Ability to work independently with minimal supervision.

Preferred Qualifications
  • Active Directory and/or Microsoft Entra ID experience.
  • Exchange Online administration.
  • Basic networking knowledge.
  • Experience supporting a HIPAA-regulated environment.
  • PowerShell familiarity.
Additional Information
  • 100% onsite in Detroit, MI.
  • Standard business hours: Monday through Friday, 8:30 AM - 5:00 PM.
  • Very minimal local travel, if any.
  • Occasional laptop deployments requiring lifting of equipment up to 20 lbs.
  • Contract position expected to begin ASAP with a strong possibility of extension based on business needs.

This role is ideal for an IT professional who enjoys providing hands-on technical support, thrives in a service-oriented environment, and wants to contribute to an organization that supports older adults and the surrounding community.
Because of the possibility for fraudulent job postings on many popular job boards, please be advised that Connection will never offer a position of employment without a complete interview process and communication with a "live person".