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It Support Manager Jobs in Michigan (NOW HIRING)

AD Mortgage

Junior IT Support Specialist

Troy, MI

Manage user accounts in Active Directory and Entra ID, including onboarding, offboarding, and ... support non-technical users professionally. * High school diploma required; additional IT training, ...

Kettering University

IT Support Technician

Flint, MI · On-site

$21 - $28.75/hr

Posting Details Position Information Job Title IT Support Technician Position Class Type Regular Position Type Staff Other Position Information About Kettering: Kettering University is a national ...

Great Wolf Resorts

IT Manager

Traverse City, MI · On-site

$75K - $80K/yr

Reporting directly to the Corporate IT Support Manager at this time, they will also have a dotted line to the General Manager of the property at which they are located. Technical support includes ...

Great Wolf Resorts

IT Manager

Traverse City, MI · On-site

$75K - $80K/yr

Reporting directly to the Corporate IT Support Manager at this time, they will also have a dotted line to the General Manager of the property at which they are located. Technical support includes ...

PCS Company

IT Support Technician Co-op

Fraser, MI · On-site

$19.25 - $26.50/hr

Position Summary The IT Support Technician Co-op will provide front-line help desk support to users ... Create and manage trouble tickets ensuring all issues are tracked and resolved. * Troubleshoot and ...

Canton Township

Part-Time IT Support Assistant

Plymouth, MI · On-site

$15.25 - $20.25/hr

35th DISTRICT COURT Job Title Part-Time IT Support Assistant Reports To IT Administrator Employment ... Organize work, manage competing priorities, and meet established deadlines. * Communicate technical ...

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Showing results 21-40

All JobsIt Support JobsIt Support Manager JobsIt Support Manager Jobs in Michigan

It Support Manager information

See Michigan salary details

$31.4K

$75.1K

$114.6K

How much do it support manager jobs pay per year?

As of Sep 3, 2026, the average yearly pay for it support manager in Michigan is $75,086.00, according to ZipRecruiter salary data. Most workers in this role earn between $60,100.00 and $86,700.00 per year, depending on experience, location, and employer.

What does an IT Support Manager do?

An IT Support Manager oversees a team of IT support specialists who provide technical assistance to users within an organization. They are responsible for managing help desk operations, troubleshooting complex technical issues, ensuring high levels of customer satisfaction, and implementing IT support policies and procedures. Additionally, IT Support Managers often coordinate with other IT departments, manage resources and budgets, and ensure that the organization's technology infrastructure runs smoothly. Their role is crucial for maintaining productivity by minimizing downtime and resolving IT problems efficiently.

What are the key skills and qualifications needed to thrive as an IT Support Manager?

To thrive as an IT Support Manager, you need a solid background in IT infrastructure, troubleshooting, and team leadership, often supported by a degree in computer science or a related field. Familiarity with ticketing systems, network management tools, and certifications such as CompTIA A+ or ITIL are typically required. Excellent communication, problem-solving abilities, and the capacity to mentor and motivate teams are essential soft skills. These competencies ensure efficient IT operations, effective resolution of technical issues, and strong team performance in dynamic environments.

What are some common challenges faced by IT Support Managers, and how can they be addressed?

IT Support Managers often face challenges such as balancing the immediate needs of end-users with long-term strategic IT initiatives, managing a diverse team with varying skill levels, and staying up-to-date with rapidly changing technology. Addressing these challenges requires strong communication skills, ongoing training and professional development for the team, and effective prioritization of tasks. Proactively establishing clear processes and maintaining open lines of communication with other departments can also help ensure IT solutions align with organizational goals.

What is the difference between It Support Manager vs IT Support Specialist?

AspectIT Support ManagerIT Support Specialist
CertificationsCompTIA A+, Network+, ITILCompTIA A+, Microsoft Certified, Cisco certifications
Work EnvironmentOversees support teams, manages IT servicesProvides technical support directly to users
ResponsibilitiesTeam management, strategic planning, incident escalationTroubleshooting, user support, issue resolution

While both roles require technical certifications and involve supporting IT systems, the IT Support Manager focuses on team leadership and strategic oversight, whereas the IT Support Specialist handles direct technical support and user assistance. The manager role is more administrative, while the specialist role is more hands-on technical work.

What are the most commonly searched types of It Support jobs in Michigan?

The most popular types of It Support jobs in Michigan are:

What cities in Michigan are hiring for It Support Manager jobs?

Cities in Michigan with the most It Support Manager job openings:

It Support Manager jobs near you
Infographic showing various It Support Manager job openings in Michigan as of August 2026, with employment types broken down into 1% As Needed, 68% Full Time, 27% Part Time, and 4% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $75,086 per year, or $36.1 per hour.

Manufacturing IT Support Engineer

HTC Global Services

Dearborn, MI • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 29 days ago

Job description

Job Title: Manufacturing IT Support Engineer
Overview
We are seeking a Manufacturing IT Support Engineer to provide hands-on technical support for a manufacturing environment. This role supports IT infrastructure, business applications, and end-user technologies while partnering with cross-functional teams to ensure reliable plant operations. The position offers the opportunity to work with both legacy manufacturing systems and modern technology initiatives.
Key Responsibilities
  • Provide IT operations and technical support for applications, infrastructure, operating systems, and end-user productivity tools.
  • Support a multi-shift manufacturing environment, including flexible hours and occasional weekend production support.
  • Troubleshoot and resolve technical issues related to plant-floor systems and IT infrastructure.
  • Coordinate with corporate IT and business stakeholders to prioritize system improvements.
  • Support incident resolution by providing triage, executing business continuity procedures, and assisting escalation teams.
  • Collaborate with infrastructure support teams, including database, server, operations control, and network teams.
  • Assist with the integration and long-term maintenance of applications and hardware.
  • Support workload management and assignments as directed by IT leadership.
  • Develop, maintain, and share accurate technical support documentation.
  • Support local network equipment in a Cisco-based environment.
  • Support physical and virtual Windows and Linux server environments.
  • Assist with the deployment and support of IIoT, software-defined networking, mobile, iOS, and Android-based technologies.

Required Qualifications
  • 3-5 years of experience in IT Operations, IT Support, or a related field.
  • Experience with technical troubleshooting and operations support.
  • Experience providing technical customer support in an enterprise environment.
  • High School Diploma or GED.
  • Ability to work onsite with flexible hours in support of a multi-shift operation.
  • Ability to provide weekend production support when required.

Preferred Qualifications
  • Bachelor's Degree.

Required Skills
  • IT Operations
  • Operations Support Systems
  • Technical Troubleshooting
  • IT Support
  • Technical Customer Support
  • Technical Support

What Makes HTC A Great Place To Build Your Future
HTC Global Services wants you to join our team. Come build new things with us and advance your career. At HTC Global, you'll collaborate with experts, work alongside clients, and be part of high-performing teams driving success together. You'll have long-term opportunities to grow your career and develop skills in the latest emerging technologies.
At HTC Global Services, our employees have access to a comprehensive benefits package. Benefits can include Group Health (Medical, Dental, and Vision), Paid Time Off, Paid Holidays, 401(k) matching, Group Life and Disability insurance, Professional Development opportunities, Wellness programs, and a variety of other perks.
Our success as a company is built on inclusion and diversity. HTC Global Services is committed to providing a workplace free from discrimination and harassment, where every employee is treated with dignity and respect. We celebrate differences and believe that diverse cultures, perspectives, and skills drive innovation and success. HTC is an Equal Opportunity Employer and a proud National Minority Supplier. We seek to empower each individual, fostering an environment where everyone feels valued, included, and respected.
#LI-Hybrid #LI-CP1

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