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It Support Level 1 Jobs in Colorado (NOW HIRING)

Addison Group

IT Support Specialist (Level 1)

Aurora, CO · On-site

$20 - $25/hr

Job Title : IT Support Specialist (Level 1) Industry : Information Technology / Corporate Services Location (city, state) : Aurora, CO Assignment Type : Contract to hire Pay : $20-25/hr based on ...

GDI Infotech

Helpdesk Support (Level 1)

Denver, CO · On-site

$20.50 - $27.75/hr

About the Role We are seeking a motivated and detail-oriented Level 1 Helpdesk Technician / Dispatcher to join our growing IT support team. This is a front-line role responsible for handling incoming ...

Beyond IT Support

IT Support Specialist

Aurora, CO · On-site

Active Directory, DNS, DHCP, and IIS. • Technical support at the network level: WAN and LAN ... Required : • IT Support relating to technical issues involving Microsoft's core business ...

BEYOND IT SUPPORT LLC

IT Support Specialist

Aurora, CO · On-site

$50K - $60K/yr

Basic Functions: * IT Support relating to technical issues involving Microsoft's core business ... Technical support at the server level: Active Directory, DNS, DHCP, and IIS. * Technical support at ...

BEYOND IT SUPPORT LLC

IT Support Specialist

Aurora, CO · On-site

$50K - $60K/yr

Basic Functions: * IT Support relating to technical issues involving Microsoft's core business ... Technical support at the server level: Active Directory, DNS, DHCP, and IIS. * Technical support at ...

BEYOND IT SUPPORT LLC

IT Support Specialist

Aurora, CO · On-site

$50K - $60K/yr

Health insurance * Paid time off Basic Functions: * IT Support relating to technical issues ... Technical support at the server level: Active Directory, DNS, DHCP, and IIS. * Technical support at ...

ACI Infotech

IT Director

Denver, CO · On-site

FULL TIME WITH OUR FINANCIAL CLIENT Role: IT Director Location: Denver, CO Work Mode: Work in ... Level 1 & 2 support, and managing the MSSP relationship • Own the Helpdesk and workflow tool for ...

True Anomaly

IT Support Analyst

Denver, CO · On-site

$70K - $95K/yr

The IT Support Analyst will be responsible for providing Tier 1 & 2 technical support to employees ... Work environment -the work environment; temperature, noise level, inside or outside, or other ...

PTA Plastics

IT Support Technician

Longmont, CO · On-site

$25 - $32/hr

PTA Plastics is seeking an IT Support Technician to provide first-level technical support for employees across office and manufacturing environments. This role serves as the primary point of contact ...

Deeply Digital

Excavation Support - Level 1

Montrose, CO · On-site

$18 - $26/hr

The Excavation Support person is a laborer who performs a variety of manual tasks outdoors in all weather conditions; including digging, laying conduit, helping with machinery, etc. This is all done ...

Deeply Digital

Excavation Support - Level 1

Durango, CO · On-site

$18 - $26/hr

The Excavation Support person is a laborer who performs a variety of manual tasks outdoors in all ... Telecommunication Construction: 1 year (Preferred) Ability to Relocate: * Durango, CO: Relocate ...

Danaher

IT Support Technician

Boulder, CO · On-site

$33.65 - $40.50/hr

At Integrated DNA Technologies (IDT), one of Danaher's 15+ operating companies, our work saves ... level expectations, and communicate effectively with end users throughout the support lifecycle.

Danaher

IT Support Technician

Boulder, CO · On-site

$33.65 - $40.50/hr

At Integrated DNA Technologies (IDT), one of Danaher's 15+ operating companies, our work saves ... level expectations, and communicate effectively with end users throughout the support lifecycle.

Kratos Industries LLC

IT Support Specialist 1

Arvada, CO · On-site

$70K - $90K/yr

The IT Support Specialist provides comprehensive technical support to company employees, ensuring reliable operation of hardware, software, and network systems. This role serves as the primary point ...

Kratos Industries LLC

IT Support Specialist 1

Arvada, CO · On-site

$70K - $90K/yr

The IT Support Specialist provides comprehensive technical support to company employees, ensuring reliable operation of hardware, software, and network systems. This role serves as the primary point ...

Kratos Industries

IT Support Specialist 1

Arvada, CO · On-site

$70K - $90K/yr

The IT Support Specialist provides comprehensive technical support to company employees, ensuring reliable operation of hardware, software, and network systems. This role serves as the primary point ...

The DRI

Be Seen First

IT Support Specialist

Fort Collins, CO · On-site

$50K - $70K/yr

Customer service is our number one asset. We need each interaction with customers to be a positive ... Ticket complexity follows a common pyramid with the majority of support requests being level I type ...

SRS Acquiom

IT Support Technician

Denver, CO

$31.25 - $36.06/hr

The hourly rate for this role is between $31.25 and $36.06, depending on level of experience ... 1 * Maintain employee backup system as part of Disaster Recovery/Backup Plan * Automate help desk ...

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It Support Level 1 information

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How much do it support level 1 jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for it support level 1 in Colorado is $26.36, according to ZipRecruiter salary data. Most workers in this role earn between $21.73 and $29.81 per hour, depending on experience, location, and employer.

What is an IT Support Level 1?

An IT Support Level 1 job involves providing basic technical assistance and troubleshooting for hardware, software, and network issues. Professionals in this role handle user support requests, resolve common technical problems, and escalate complex issues to higher-level support teams when necessary. They assist with system configurations, password resets, and basic diagnostics to ensure smooth IT operations. Strong communication, problem-solving skills, and knowledge of common IT systems are essential for success in this position.

What are the typical daily responsibilities of an IT Support Level 1?

An IT Support Level 1 technician is primarily responsible for responding to user inquiries, diagnosing and resolving basic hardware and software issues, and escalating more complex problems to higher-level support teams. Daily tasks often include logging and tracking support tickets, assisting with password resets, installing approved software, and maintaining documentation of issues and resolutions. You may also provide in-person or remote support depending on the company's setup and help train end-users on simple IT procedures. This role is an excellent entry point for building technical skills and gaining exposure to a wide range of IT issues in a collaborative team environment.

What are the key skills and qualifications needed to thrive in the IT Support Level 1 position?

To thrive as an IT Support Level 1, you need foundational knowledge of computer hardware, software, troubleshooting techniques, and typically a diploma or certification in IT or a related field. Familiarity with help desk ticketing systems, operating systems like Windows and Mac OS, and basic networking tools is valuable, and certifications such as CompTIA A+ are often preferred. Strong communication skills, patience, and a customer-focused mindset help you excel in assisting users and translating technical issues into understandable terms. These skills enable efficient problem resolution, positive user experiences, and smooth operation of IT services within an organization.

Is IT support a good entry-level job?

IT Support Level 1 is commonly considered a good entry-level position in the tech industry, as it provides foundational skills in troubleshooting, customer service, and technical tools like ticketing systems. It often requires minimal prior experience and can serve as a stepping stone to higher IT roles or certifications such as CompTIA A+.

What are the easiest entry-level IT Support Level 1 jobs?

Entry-level IT Support Level 1 jobs typically involve basic troubleshooting, hardware setup, and user support, often requiring minimal prior experience. These roles usually require foundational knowledge of operating systems, common software, and basic networking, with certifications like CompTIA A+ being beneficial. They are suitable for individuals starting a career in IT and often offer on-the-job training.

What does level 1 IT support do?

Level 1 IT support involves handling basic technical issues, such as troubleshooting hardware and software problems, resetting passwords, and providing general user assistance. Support staff typically use remote tools and ticketing systems to resolve common issues quickly and escalate more complex problems to higher support levels.

What are popular job titles related to It Support Level 1 jobs in Colorado?

For It Support Level 1 jobs in Colorado, the most frequently searched job titles are:

What job categories do people searching It Support Level 1 jobs in Colorado look for?

The top searched job categories for It Support Level 1 jobs in Colorado are:

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It Support Level 1 jobs near you
Infographic showing various It Support Level 1 job openings in Colorado as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 20% Part Time, 1% Temporary, and 4% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $54,829 per year, or $26.4 per hour.

IT Support Specialist (Level 1)

Addison Group

Aurora, CO • On-site

$20 - $25/hr

Contractor

Medical, Dental, Vision, Retirement

Posted 21 days ago

Job description

Job Title: IT Support Specialist (Level 1)

Industry: Information Technology / Corporate Services

Location (city, state): Aurora, CO

Assignment Type: Contract to hire

Pay: $20-25/hr based on experience

Work Schedule: Standard work hours

This position may be eligible for health, dental, vision, and 401(k) 

About The Company:

Our client is a growth-oriented, team-focused organization dedicated to maintaining a collaborative and professional workplace. The internal technology team ensures staff has the reliable tools and support necessary to achieve excellence daily. They value clear communication, proactive problem-solving, and a dedication to high-quality service across all departments.

Job Description:

Seeking an operational Help Desk professional to serve as the initial point of contact for technical assistance. This role focuses on resolving basic hardware and software requests, managing the inbound ticket queue, and routing complex issues to the appropriate technology team members. The ideal candidate will balance technical troubleshooting with excellent service to maintain smooth daily operations in a quiet, indoor office environment.

Key Responsibilities:

  • Configure, provision, and maintain all corporate mobile tablet devices.
  • Field incoming service calls and document technical requests within the ticketing system.
  • Resolve user credential issues and manage password resets.
  • Administer user account modifications and provisioning within the core database system.
  • Maintain an accurate inventory log of all desktop, laptop, and tablet assets.
  • Coordinate the safe disposal and processing of obsolete electronic hardware.
  • Perform detailed quality control checks on all workstations prior to deployment.
  • Monitor incoming IT requests and distribute assignments based on technician availability.
  • Execute additional administrative and operational tasks as requested by leadership.

Qualifications:

  • High School Diploma or equivalent GED.
  • 1 to 3 years of experience in an administrative or clerical role.
  • 3 to 5 years of experience working in a customer-facing or service environment.
  • Fundamental proficiency in Microsoft Office, including Word and Outlook.
  • Efficient alphanumeric data input and professional phone etiquette skills.
  • Strong written literacy for clear documentation and logical problem-solving reasoning.

Additional Details:

  • Physical Demands: Primarily involves sitting or standing for sedentary office work. Requires regular use of hands, hearing, and speech for phone interaction. Must be able to occasionally lift and transport hardware components weighing up to 25 pounds.

Perks:

  • Enjoy a quiet, stable, and comfortable indoor office work environment.
  • Gain foundational, hands-on enterprise experience with hardware deployment and database systems.
  • Collaborate with an supportive, professional team that values cross-training and internal ticket-routing exposure.
Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.

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