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It Support L1 Jobs (NOW HIRING)

Kynite

Tech Support L1

City Of Industry, CA · On-site

... technology company specializing in the disciplines of: Blockchain, Cloud Services, Big Data ... W2, C2c, Information will be kept confidential according to EEO guidelines.

Adistec Corp.

IT Support Technician - L1

Miami, FL

$15 - $20/hr

Position Summary The IT Support Technician is responsible for providing technical support to employees and ensuring the reliable operation of company computers, applications, user accounts ...

Airbus

IT Support Engineer L1

Chandler, AZ · On-site

## IT Support Engineer L1Applyremote type: Flexlocations: Chandler, Arizona, USAtime type: Full timeposted on: Posted 9 Days Agojob requisition id: JR110674# **Your Role****KEY RESPONSIBILITIES*

MSS MJH Shared Services

IT Support Engineer

Cranbury, NJ

$55K - $65K/yr

You will provide L1 and L2 technical support across the organization - resolving issues, supporting ... Partner with the IT Support Manager on project work including system upgrades, migrations, and new ...

eJAmerica

Be Seen First

IT Support Technician

Whitestown, IN · On-site

$25/hr

L1 support profiles for our Indiana warehouse. The shift hours are flexible including weekend and ... Company Description We provide Management Consulting, Information Technology Consulting, and ...

Brenntag

IT Support Engineer L1

Orlando, FL · On-site

... IT support, or desktop support role * Equivalent combination of education and hands-on experience will be considered Skills * Proficiency in troubleshooting Windows 10/11 environments; macOS ...

Brenntag AG

IT Support Engineer L1

Chandler, AZ · On-site

... IT support, or desktop support role * Equivalent combination of education and hands-on experience will be considered Skills * Proficiency in troubleshooting Windows 10/11 environments; macOS ...

Brenntag AG

IT Support Engineer L1

Orlando, FL · On-site

... IT support, or desktop support role * Equivalent combination of education and hands-on experience will be considered Skills * Proficiency in troubleshooting Windows 10/11 environments; macOS ...

Link Technologies

IT Support

Las Vegas, NV · On-site

$20.75 - $28.25/hr

* JOB-7745 * IT Support * Las Vegas, NV * Link Technologies (LinkTechConsulting.com), a Las Vegas-based IT consulting firm, is currently looking for IT Support to join our team. Key Tasks: - Perform ...

Link Technologies

IT Support

Las Vegas, NV · On-site

$20.50 - $28.25/hr

Link Technologies (LinkTechConsulting.com), a Las Vegas-based IT consulting firm, is currently looking for IT Support to join our team. Key Tasks: - Perform imaging, testing, and deployment of iPads ...

Addison Group

IT Support

Dallas, TX · On-site

Job Title: IT Support Engineer Work Model: On-site, 5 days a week Salary Expectations: $75-$110K max + performance-based bonus Team: Small IT team Notes: This is a backfill position for an IT Support ...

Techvilla Solutions

IT End User Analyst

Doral, FL · On-site

Provide L1/L2 technical support for desktops, laptops, mobile devices, and enterprise applications. * Manage and resolve ServiceNow incidents, service requests, and knowledge-related tickets.

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It Support L1 information

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$14

$26

$44

How much do it support l1 jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for it support l1 in the United States is $26.05, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.37 per hour, depending on experience, location, and employer.

What are the roles and responsibilities of an IT Support L1?

IT Support L1, or Level 1 IT Support, is responsible for providing the first line of technical assistance to users experiencing issues with hardware, software, or network systems. Their duties typically include answering helpdesk tickets, troubleshooting basic problems, resetting passwords, and escalating more complex issues to higher-level support teams. L1 support professionals are essential for ensuring smooth day-to-day IT operations and helping users resolve common technical difficulties quickly.

What skills and qualifications are needed to thrive as an IT Support L1?

To thrive as an IT Support L1, you need a solid understanding of computer hardware, basic networking, and operating systems, usually supported by a relevant diploma or certification such as CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and troubleshooting software is typically required. Strong problem-solving abilities, patience, and effective communication skills help you resolve user issues efficiently and professionally. These skills are crucial for minimizing downtime, ensuring user satisfaction, and maintaining smooth IT operations within an organization.

What are the most common challenges faced by IT Support L1 professionals, and how can they effectively address them?

IT Support L1 professionals often encounter challenges such as handling a high volume of support tickets, troubleshooting a wide range of basic technical issues, and communicating effectively with users who have varying levels of technical knowledge. To address these challenges, it's important to develop strong problem-solving skills, stay organized, and maintain a customer-focused approach. Collaborating closely with more experienced team members and utilizing a knowledge base can also help in resolving issues efficiently and learning on the job.

What is the difference between It Support L1 vs Help Desk Technician?

AspectIt Support L1Help Desk Technician
CertificationsCompTIA A+, Network+CompTIA A+ often preferred
Work EnvironmentCorporate IT support, on-site and remoteHelp desk, call center, remote support
ResponsibilitiesBasic troubleshooting, password resets, hardware issuesUser support, ticket logging, basic troubleshooting
Industry UsageCommon in IT departments across industriesCommon in customer service and IT support roles

Both roles involve entry-level technical support, with overlapping responsibilities like troubleshooting and user assistance. The main difference lies in the work environment and specific focus, with It Support L1 often being more technical and integrated into IT teams, while Help Desk Technicians may focus more on customer-facing support and ticket management.

What cities are hiring for It Support L1 jobs?

Cities with the most It Support L1 job openings:

What states have the most It Support L1 jobs?

States with the most job openings for It Support L1 jobs include:

What are popular job titles related to It Support L1 jobs?

For It Support L1 jobs, the most frequently searched job titles are:

Infographic showing various It Support L1 job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 73% Full Time, 22% Part Time, and 4% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $54,179 per year, or $26 per hour.

Tech Support L1

City Of Industry, CA • On-site

Kynite
See more jobs at Kyniteexternal

Contractor

Re-posted 23 days ago

Job description

Company Description
Orchestrated by adept technical architects with over fifty years of applied expertise, KYNITE is an advanced technology company specializing in the disciplines of: Blockchain, Cloud Services, Big Data & Analytics, Artificial Intelligence, Enterprise, Staff Augmentation and Managed Services
  • We are BigData Experts
  • We are Cloud Experts
  • We are Enterprise Architects
  • We are Artificial Intelligence Innovators
  • We are Technological Evangelists
  • We are Doers
  • We are Kynite

Job Description
Qualifications
Additional Information
All your
  • This job is only for individuals residing in US
  • US Citizens, Green Card holders, EAD's can apply
  • W2, C2c,

Information will be kept confidential according to EEO guidelines.

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