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Technical Support L1 L2 Jobs (NOW HIRING)

L1, L2 Support

Portsmouth, NH ยท On-site

$38K - $47K/yr

Job Title Technology The L1, L2 Support Technician is the first point of contact for clients ... Technical Skills Primary Must Have * Good knowledge of Java Spring frameworks and AWS * Strong ...

IT Service Desk

San Jose, CA ยท On-site

$40/hr

Provide L1/L2 technical support for IT incidents and service requests and work as per SOP * Troubleshoot and resolve user issues related to Jira, Okta, Slack, and other enterprise tools . * Manage ...

T1/T2 Tech Support

Boston, MA ยท On-site

$40K - $51K/yr

T1/T2 Help Desk / Technical Support Employment Type: 3 month contract to Full Time Permanent Location : Fully onsite Mon - Fri in Boston, MA (Fenway-Kenmore area) Schedule: No on-call rotation or off ...

* Provide comprehensive L1/L2 technical support for a premier client * Maintain enterprise infrastructure across Windows and Linux environments * Manage Windows Server 2016/2019/2022 and Active ...

New

Production support

New York, NY

$18.75 - $23.50/hr

Technical Skills: Mulesoft cloudhub/ESB Mule AnyPoint Studio runtime 3.6.1 Java/Spring Experience ... Production support L1 and L2, admin activities, defect triaging, addressing service requests and ...

Be Seen First

The L1/L2 Tech Onsite and Desktop Support Technician plays a crucial role in providing both hardware and cabling solutions for a large technical team. Reporting to the Operations Manager, this role ...

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Technical Support L1 L2 information

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How much do technical support l1 l2 jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for technical support l1 l2 in the United States is $26.05, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.37 per hour, depending on experience, location, and employer.

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Infographic showing various Technical Support L1 L2 job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $54,179 per year, or $26 per hour.

L1, L2 Support

Portsmouth, NH โ€ข On-site

ClifyX
Recruiting and Staffing Servicesย โ€ขย 51 - 200 employees

$38K - $47K/yr

Other

Medical, Dental, Vision, Life, Retirement, PTO

This job post hasย expired 1 day ago.ย Applications are no longer accepted.


Job description

Job Title

Technology

The L1, L2 Support Technician is the first point of contact for clients experiencing technical issues with AWS Java and Springbased applications. This role involves providing support to ensure uninterrupted service and quick resolution of technical problems. Coordinate with customers and offshore and make sure application is running without any issues.

Technical Skills Primary Must Have
  • Good knowledge of Java Spring frameworks and AWS
  • Strong problemsolving skills and attention to detail
  • Excellent communication skills both written and verbal
  • Ability to work in a support environment
  • Respond promptly to client queries via phone email or chat
  • Diagnose and troubleshoot basic technical issues related to Java and Spring applications
  • Document support tickets including detailed issue descriptions and steps taken to resolve them
  • Escalate complex issues to L3 support when necessary
  • Monitor system performance and report any anomalies
  • Provide regular updates to clients on the status of their issues
  • Maintain knowledge base articles to assist in troubleshooting recurring issues
Secondary Skill
  • Customer focused with the ability to manage client expectations effectively
  • Experience with ticketing systems and support tools
  • Knowledge Splunk Datadog New relic CA Workstation
Skills

Mandatory Skills: AWS CloudFormation, AWS EC2, AWS EKS, AWS Lambda, AWS RDS, AWS S3, Docker, Java, Microservices, SpringBoot Good to Have Skills: AWS API Gateway, AWS DevOps Services, React, Vector Databases and Embedding

Other Details

Benefits/perks listed below may vary depending on the nature of your employment with LTIMindtree ( "LTIM"):

  • Comprehensive Medical Plan Covering Medical, Dental, Vision
  • Short Term and Long-Term Disability Coverage
  • 401(k) Plan with Company match
  • Life Insurance
  • Vacation Time, Sick Leave, Paid Holidays
  • Paid Paternity and Maternity Leave

ClifyX logo

About ClifyX

Sourced by ZipRecruiter

ClifyX is a well-established player in the IT Services sector that specializes in providing result-oriented technological solutions to a wide range of industrial verticals. Based in South Plainfield, New Jersey, ClifyX offers a comprehensive selection of IT services that include project staffing, application development, professional consulting, and other IT-based solutions. While the company's website, clifyx.com, does not divulge the exact founding date, it is clear that ClifyX has grown into a renowned name within their domain, thanks to their unwavering commitment to innovative practices. The company's mission statement revolves around harnessing the power of technology to assist their clientele in steering their respective businesses towards success.

Industry

Recruiting and staffing services

Company size

51 - 200 Employees

Headquarters location

South Plainfield, NJ, US

Year founded

1998