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It Support Assistant Jobs in Indiana (NOW HIRING)

TEKsystems

IT Support Technician

South Bend, IN

$20 - $22/hr

We are seeking an IT Support Technician to provide centralized technical support for end users ... Support computer setup, deployment, configuration, and refresh activities. * Assist with asset ...

New

TEKsystems

IT Support Technician

South Bend, IN

$20 - $22/hr

We are seeking an IT Support Technician to provide centralized technical support for end users ... Support computer setup, deployment, configuration, and refresh activities. * Assist with asset ...

New

Badger Daylighting

IT Support Technician

Brownsburg, IN · On-site

$20.50 - $28/hr

The Information Technology (IT) Support Specialist supports day-to-day endpoint, mobility, and productivity application operations with a strong customer service focus. This role is responsible for ...

Badger Daylighting

IT Support Technician

Brownsburg, IN · Hybrid

$20.50 - $28/hr

The Information Technology (IT) Support Specialist supports day-to-day endpoint, mobility, and productivity application operations with a strong customer service focus. This role is responsible for ...

IMI

Tier 2 IT Support Tech

Indianapolis, IN · On-site

$20.50 - $28.25/hr

Provide technical support and assistance to employees, ensuring smooth operations of our computer ... * Assist in the development and implementation of IT policies and procedures. * Provide IT trainin ...

Badger Daylighting

IT Support Technician

Brownsburg, IN · On-site

$20.50 - $28/hr

The Information Technology (IT) Support Specialist supports day-to-day endpoint, mobility, and productivity application operations with a strong customer service focus. This role is responsible for ...

TEKsystems

IT Support Specialist

Clinton, IN

$27 - $30/hr

Description o Minimum 5 years experience in IT Support role in a complex environment. Preferably ... assist. They will work with a small team of 2 people supporting around 500 users and 200 devices.

TEKsystems

IT Support Specialist

Clinton, IN · On-site

$27 - $30/hr

Description o Minimum 5 years experience in IT Support role in a complex environment. Preferably ... assist. They will work with a small team of 2 people supporting around 500 users and 200 devices.

TEKsystems

It Support Technician

South Bend, IN

$20 - $22/hr

Description As an IT Support Technician, you will play a pivotal role in providing centralized support for standard computing devices, software, and a single point of contact for telephone and ...

New

TEKsystems

It Support Technician

South Bend, IN · On-site

$20 - $22/hr

Description As an IT Support Technician, you will play a pivotal role in providing centralized support for standard computing devices, software, and a single point of contact for telephone and ...

New

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Showing results 21-40

All JobsIt Support JobsIt Support Assistant JobsIt Support Assistant Jobs in Indiana

It Support Assistant information

See Indiana salary details

$10

$16

$24

How much do it support assistant jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for it support assistant in Indiana is $16.55, according to ZipRecruiter salary data. Most workers in this role earn between $14.33 and $18.51 per hour, depending on experience, location, and employer.

What is an IT Support Assistant?

IT Support Assistants are entry-level professionals who provide technical assistance and support to users experiencing computer, hardware, or software issues. They help troubleshoot problems, install and configure systems, and maintain IT equipment within an organization. Their role often includes responding to service requests, supporting network connectivity, and escalating more complex issues to higher-level IT staff. IT Support Assistants play a crucial part in ensuring smooth day-to-day technology operations for businesses or institutions.

What are the key skills and qualifications needed to thrive as an IT Support Assistant?

To thrive as an IT Support Assistant, you need a solid understanding of computer hardware, software troubleshooting, and basic networking, often supported by a diploma or certification in information technology. Familiarity with ticketing systems, remote desktop tools, and common operating systems like Windows and macOS is typically required. Strong problem-solving skills, patience, and clear communication help you effectively assist users and manage technical issues. These skills ensure efficient resolution of IT problems, minimize downtime, and support smooth organizational operations.

What are some common challenges IT Support Assistants face when handling multiple support requests simultaneously?

IT Support Assistants often manage several user requests at once, which can be challenging when issues vary in complexity and urgency. Prioritizing tasks effectively and maintaining clear communication with users is essential to ensure timely resolution. Utilizing ticketing systems, collaborating closely with team members, and following established protocols can help manage workload efficiently. Developing strong organizational and multitasking skills will also aid in meeting user expectations and maintaining high service standards.

What is the difference between It Support Assistant vs Help Desk Technician?

AspectIt Support AssistantHelp Desk Technician
CertificationsCompTIA A+, Network+ (often preferred)CompTIA A+, HDI Support Center Analyst (preferred)
Work EnvironmentCorporate, educational, or small business IT supportHelp desk, call center, or remote support
Job ResponsibilitiesAssist with hardware/software issues, basic troubleshooting, user supportRespond to user inquiries, troubleshoot technical problems, escalate issues

Both roles involve technical support and require similar certifications, but an It Support Assistant typically works more directly with hardware and software in various environments, while a Help Desk Technician often handles remote user support and call center tasks. The roles are closely related and often overlap, but the focus and work setting can differ slightly.

Is IT support a good entry-level job?

IT Support Assistant roles are often suitable for entry-level job seekers, as they typically require basic technical skills, problem-solving abilities, and customer service experience. These positions provide opportunities to learn about hardware, software, and networking, and may lead to more advanced IT careers with relevant certifications like CompTIA A+ or Network+.

What are the most commonly searched types of It Support jobs in Indiana?

The most popular types of It Support jobs in Indiana are:

What cities in Indiana are hiring for It Support Assistant jobs?

Cities in Indiana with the most It Support Assistant job openings:

Infographic showing various It Support Assistant job openings in Indiana as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $34,419 per year, or $16.5 per hour.

IT Support Specialist

Fishers, IN • On-site

Hensley Legal Group PC
51 - 200 employees
Learn more about Hensley Legal Group PCexternal

Full-time

Medical, Dental, Vision, Retirement

Posted 15 days ago

Job description

Description:

At Hensley Legal Group, we're in the business of helping people through some of the toughest moments of their lives. That takes a great team—and technology that actually works.


We're looking for an IT Support Specialist who can keep our people connected, productive, and (mostly) frustration-free when technology decides to misbehave.


In this entry level role, we are looking for a curious problem-solver who enjoys helping people, figuring things out, and learning new technology. If that sounds like you, we'd love to meet you!


What You'll Do

  • Provide day-to-day technical support to attorneys and staff through our helpdesk system.
  • Troubleshoot hardware, software, network, printer, and other technology issues.
  • Set up, configure, deploy, maintain, and track computers, phones, printers, and other equipment.
  • Create and manage user profiles based on employees' roles and needs.
  • Help employees get comfortable with new and existing technology through one-on-one support and training materials.
  • Work with technology vendors when an issue needs to go beyond our internal team.
  • Partner with the Director of IT on technology projects, implementations, and improvements.
  • Identify recurring problems and look for ways to make our technology and processes work better.

Who You Are


You're probably the person your friends call when their Wi-Fi stops working.But more importantly, you're someone who:

  • Likes solving problems and doesn't give up when the answer isn't obvious
  • Can explain technical concepts without making people feel like they should already know them
  • Is patient, approachable, and genuinely enjoys helping others
  • Can juggle multiple requests while keeping things organized
  • Is curious and willing to learn new systems and technology
  • Takes initiative instead of waiting to be told what needs to be done
  • Understands that great IT support is about helping people, not just fixing computers
Requirements:

You Bring

  • At least one year of IT operations experience preferred.
  • A working understanding of computer hardware, software, networking, security, telecommunications, databases, and storage systems.
  • Strong troubleshooting and problem-solving skills.
  • Excellent communication and customer service skills.
  • The ability to handle confidential information with good judgment.
  • Strong organization and follow-through.
  • A professional, reliable, and team-oriented approach.

Why You'll Love It Here


Your work may happen behind the scenes, but it has a big impact. When our technology works, our attorneys and staff can focus on what they do best, helping our clients.


You'll also get plenty of variety. One day you might be troubleshooting a laptop; the next, you could be helping roll out a new system or finding a better way to solve a recurring problem.


And because we're a growing organization, you'll have opportunities to keep learning, take on new challenges, and make your mark on how we use technology.


Plus, you'll get:

  • Medical, dental, and vision insurance
  • 401(k) with company matching
  • Paid parental leave
  • Pet benefits
  • A collaborative, primarily in-office work environment
  • Coworkers who take their work seriously—but don't take themselves too seriously

Think you're the person who can help keep HLG's technology running smoothly? Apply today.