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It Service Operations Manager Jobs in Utah (NOW HIRING)

ROCKY MTN UNIVERSITY OF HEALTH

IT Support Technician

Provo, UT · On-site

$22 - $24/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... operations. WHAT YOU WILL DO Incident & Service Request Resolution * Diagnose and resolve hardware, software, account, and connectivity issues submitted through the IT service management system.

pds

IT Operations Technician

Brigham City, UT · On-site

$30 - $34/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Order, deploy, track, and manage inventory of new, used, and loaner IT equipment * Troubleshoot and ... Strong troubleshooting, communication, and customer service skills Preferred Qualifications (Nice ...

Burlington Stores, Inc.

Operations Service Manager

Orem, UT · On-site

$20 - $26.65/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As an Operations Service Manager at Burlington, one of the largest off-price retailers in the country, you'll be one of the leaders of the store team, participating in managing the overall operations ...

University of Utah

IT Software Engineers

Salt Lake City, UT · Remote

$100K - $125K/yr

  • Retirement

Campus Information Services (CIS) portal; UMail, telephone, and online collaboration; digital ... management, access controls, licensing, usage monitoring, and operational standards while ensuring ...

Amicis Global

IT Support

South Jordan, UT · On-site

$24 - $26/hr

The IT Service Desk Agent is the first point of contact for end users seeking IT support via phone ... Resolve issues or escalate appropriately while managing customer expectations. * Maintain composure ...

Burlington Stores

Operations Service Manager

Orem, UT · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As an Operations Service Manager at Burlington, one of the largest off-price retailers in the country, you'll be one of the leaders of the store team, participating in managing the overall operations ...

Burlington

Operations Service Manager

Orem, UT · On-site

$20 - $26.65/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As an Operations Service Manager at Burlington, one of the largest off-price retailers in the country, you'll be one of the leaders of the store team, participating in managing the overall operations ...

University Of Utah

IT Software Developers

Salt Lake City, UT · On-site

$85K - $105K/yr

  • Retirement

Campus Information Services (CIS) portal; UMail, telephone, and online collaboration; digital ... Manage working time effectively, operating independently while actively seeking opportunities for ...

University of Utah

IT Software Developers

Salt Lake City, UT · On-site

$85K - $105K/yr

  • Retirement

Campus Information Services (CIS) portal; UMail, telephone, and online collaboration; digital ... Manage working time effectively, operating independently while actively seeking opportunities for ...

Zions Bank

IT Technician

Midvale, UT · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

TREO aligns up through the Chief Technology Officer and provides IT services such as hosting, security operations, application, voice, business intelligence infrastructure, collaboration services ...

New

Zions Bancorporation

IT Technician

Midvale, UT · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

TREO aligns up through the Chief Technology Officer and provides IT services such as hosting, security operations, application, voice, business intelligence infrastructure, collaboration services ...

New

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Showing results 41-60

All JobsIt Service Operations JobsIt Service Operations Manager JobsIt Service Operations Manager Jobs in Utah

It Service Operations Manager information

See Utah salary details

$32.3K

$71.6K

$119.3K

How much do it service operations manager jobs pay per year?

As of Aug 20, 2026, the average yearly pay for it service operations manager in Utah is $71,597.00, according to ZipRecruiter salary data. Most workers in this role earn between $54,600.00 and $86,900.00 per year, depending on experience, location, and employer.

What is the difference between It Service Operations Manager vs It Service Desk Manager?

AspectIt Service Operations ManagerIt Service Desk Manager
Primary FocusOversees overall IT service delivery, processes, and strategic improvementsManages the IT service desk team, handles user issues, and ensures ticket resolution
ResponsibilitiesService management, process optimization, vendor relations, and performance metricsStaff management, incident handling, customer communication, and ticket prioritization
CertificationsITIL, PMP, or similar certifications often preferredITIL, HDI certifications common
Work EnvironmentStrategic, cross-departmental, often in larger organizationsOperational, team-focused, in help desk or support centers

The It Service Operations Manager focuses on strategic service delivery and process improvement across the organization, while the It Service Desk Manager concentrates on managing the support team and resolving user issues. Both roles require ITIL knowledge and relevant certifications, but their scope and daily tasks differ significantly.

What does an IT Service Operations Manager do?

An IT Service Operations Manager oversees the delivery and management of IT services within an organization, ensuring systems run efficiently and meet business needs. They coordinate teams, implement processes based on frameworks like ITIL, and monitor service performance to maintain high availability and security. Strong leadership, problem-solving skills, and familiarity with IT management tools are essential for this role.

What is the role of an IT Service Operations Manager?

An IT Service Operations Manager oversees the delivery and management of IT services within an organization, ensuring systems run efficiently and meet business needs. They coordinate teams, implement processes based on frameworks like ITIL, and monitor service performance to maintain high availability and quality. Strong leadership, problem-solving skills, and familiarity with IT service management tools are essential for this role.

What are popular job titles related to It Service Operations Manager jobs in Utah?

For It Service Operations Manager jobs in Utah, the most frequently searched job titles are:

What job categories do people searching It Service Operations Manager jobs in Utah look for?

The top searched job categories for It Service Operations Manager jobs in Utah are:

It Service Operations Manager jobs near you
Infographic showing various It Service Operations Manager job openings in Utah as of August 2026, with employment types broken down into 64% Full Time, and 36% Part Time. Highlights an 100% In-person job distribution, with an average salary of $71,597 per year, or $34.4 per hour.

Information Technology (IT) Technician

A-Core Concrete Specialists

Murray, UT • On-site

Full-time

Retirement, PTO

Posted 16 days ago

Job description

A-Core: Concrete Specialists is a growing company of people who make efforts to do their very best every day. We have been hiring and developing many of the concrete industry's most highly skilled and safety conscious individuals for almost 50 years. A-Core was founded from one man's desire to make enough money to feed his family. It has now grown to 13 offices in 9 states with over 300 employees and growing.
We are seeking an experienced Information Technology (IT) Technician with good problem-solving ability. The IT Technician will serve as a reference point for all IT related queries at the user level, responding to user needs in a timely manner and ensuring the optimal running of all systems. The IT Technician must have a thorough knowledge of computer software and hardware and a variety of internet applications, networks, and operating systems. They will also be required to support the business by coordinating the delivery of IT services, policies and initiatives, ensuring IT policies and processes support the company's strategic objectives and are in compliance with all regulatory requirements. This position reports directly to the head of IT & Security.
Experience and Expertise:
  • Support all offices, both local and remote, throughout the company
  • Set up and maintain computers, laptops, mobile devices, and necessary peripheral devices
  • Work with servers, active directory, and virtual networks in Microsoft Azure
  • Set up/remove user accounts on systems (network, email, phone, security, etc.)
  • Install and configure appropriate software and functions according to specifications
  • Assist in maintaining local networks in ways that optimize performance
  • Provide orientation and guidance to users on how to operate new software and computer equipment
  • Maintain software and firmware patches, updates, and fixes used on all devices (server, desktop, tablet, phone) including OS, anti-virus, and malware protection
  • Perform troubleshooting to diagnose and resolve problems (repair or replace parts, debugging etc.)
  • Maintain records/logs of repairs and fixes and maintenance schedule
  • Identify computer or network equipment shortages, expirations, scheduled updates, and place orders
  • Maintain 24x7 availability to address critical business and/or IT situations
  • Evaluate new technologies and develop recommendations in support of a forward-looking IT strategy
  • Recommend, plan, and implement infrastructure and application enhancements
  • Ability to quickly learn and adapt to new technologies and systems
  • Manage IT inventory across the company

Organizational and Technical Skills:
  • 2-3 years of practical experience
  • Strong oral, written, and interpersonal communication
  • Excellent organizational, categorization, and prioritization
  • Active listing to customers' needs, understanding problems and implementing solutions
  • Resourceful and able to execute tasks with minimal supervision
  • Ability to work on several projects at once and manage competing priorities
  • High tolerance for pressure generated from problem situations
  • Strong critical thinking and problem solving
  • Work with IT leadership to achieve business and division goals
  • Strong knowledge of MS Windows and Office 365
  • Able to travel within the US with short notice

Preferred Technical Knowledge and Experience:
  • Minimum associate's degree
  • Must be currently authorized to work in the United States and must not require employer sponsorship now or in the future.
  • Cloud-based file management solutions (Egnyte) & backup solutions (Acronis)
  • Microsoft Azure, NinjaOne Remote Management, iOS and Android systems
  • Networking (TCP/IP, VPN, DNS, WiFi, etc.), SonicWall firewalls, computer security, and local security systems.
  • VoIP, preferably Crexendo
  • Mobile Device Management (MDM), preferably JAMF
  • Databases, preferably SQL
  • Certifications preferred such as A+, Network+, and Security+

Benefits:
  • A-Core offers a generous benefits package including paid time off when eligible
  • Insurance benefits when eligible (after 60 days)
  • 401K when eligible (after 60 days)
  • Growth opportunities with a great company

View ALL of our open positions at www.a-core.com/careers
All A-Core Inc. employees are expected to completely adhere to the safety policies practiced throughout the construction industry.
A-Core is committed to providing a workplace free from discrimination or harassment. We expect every at A-core to do their part to cultivate and maintain an environment where everyone has the opportunity to feel included and is afforded the respect and dignity they deserve.
Decisions related to hiring, compensating, training, evaluating performance, or terminating are made fairly, and we provide equal employment opportunities to all qualified candidates and employees. We examine our unconscious biases and take responsibility for always striving to create an inclusive environment that makes every employee and candidate feel welcome.

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