1

It Service Operations Manager Jobs Near Me

Team Coordination including managing IT Operations, and Networking. * Ensure the smooth delivery of IT services by monitoring system performance. Must bring a continuous improvement mindset to ...

IT Ops Manager

Columbus, OH

$91K - $112K/yr

Team Coordination including managing IT Operations, and Networking. * Ensure the smooth delivery of IT services by monitoring system performance. Must bring a continuous improvement mindset to ...

Experience using IT service management (ITSM) platforms and ticketing systems. * Proven ability to troubleshoot hardware, software, network, and remote connectivity issues. * Excellent customer ...

Strong customer service, organization, and communication skills Strong process management skills ... in IT Support (Service Desk preferred and/or Deskside experience Experience in supporting multi ...

IT Manager

Columbus, OH · On-site

$80K/hr

Lead and manage IT service delivery across all US operations, ensuring reliable and customer-focused support * Oversee IT infrastructure, including networks, servers, cloud services, and ...

IT Manager

Columbus, OH · On-site

$80K/hr

Lead and manage IT service delivery across all US operations, ensuring reliable and customer-focused support * Oversee IT infrastructure, including networks, servers, cloud services, and ...

... managing escalations, troubleshooting advanced issues, and maintaining seamless IT operations. ... The IT Service Desk Support handles a variety of technical tasks, including software installations ...

... managing escalations, troubleshooting advanced issues, and maintaining seamless IT operations. ... The IT Service Desk Support handles a variety of technical tasks, including software installations ...

next page

Showing results 1-20

It Service Operations Manager information

See salary details

$35.5K

$78.6K

$131K

How much do it service operations manager jobs pay per year?

As of Aug 19, 2026, the average yearly pay for it service operations manager in the United States is $78,645.00, according to ZipRecruiter salary data. Most workers in this role earn between $60,000.00 and $95,500.00 per year, depending on experience, location, and employer.

What are popular job titles related to It Service Operations Manager jobs?

For It Service Operations Manager jobs, the most frequently searched job titles are:

What cities are hiring for It Service Operations Manager jobs?

Cities with the most It Service Operations Manager job openings:

What states have the most It Service Operations Manager jobs?

States with the most job openings for It Service Operations Manager jobs include:

Who are the top companies hiring for It Service Operations Manager jobs?

The top 10 employers for It Service Operations Manager jobs are:

A map of the United States highlighting the number of It Service Operations Manager job openings by state according to ZipRecruiter. The image is accompanied by a detailed chart listing the number of It Service Operations Manager job openings in each state, with California having the most at 2 and Hawaii the least at 0.

$100K - $140K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 23 days ago


Job description

Technical Skills
  • Thorough understanding of ITIL and IT Service Management concepts
  • Familiar with industry leading ITSM platforms like ServiceNow, BMC on functionalities, integrations and out of box features
  • Experience in designing, developing and documenting IT Service Management processes and workflows
  • Experience in developing ITIL process performance metrics, measurements and agreements
  • Knowledge of Service and Systems management applications including ticketing/workflow tools
  • Experience in driving end to end major incident management process
  • Knowledge of at least one recognized process improvement techniques like 6sigma, PDCA etc.
  • 10 Years of work experience in relevant skills

Manage Cross functional support for IT Life Cycle and Operations which includes
  • Planning and Analysis
  • Requirements Definition
  • Design Specifications
  • Asset Management
  • Software License Tracking
  • Technology Architecture
  • Integration and Testing
  • Implementation and Migration
  • Training and Knowledge Transfer
  • Documentation
  • Operations and Administration
  • Technology Refreshment and Replenishment

Manage Cross functional support to ensure the Service Delivery which includes
  • Availability Management
  • Capacity Management
  • Performance Management
  • Service Level Monitoring and Reporting
  • Service Support which includes
  • Incident Management
  • Problem Management
  • Configuration Management
  • Change Management
  • Release Management
  • Reporting SLRs

Salary Range-$100,000-$140,000 a year
#LI-KR3
TCS Employee Benefits Summary:
Discretionary Annual Incentive.
Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.
Family Support: Maternal & Parental Leaves.
Insurance Options: Auto & Home Insurance, Identity Theft Protection.
Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement.
Time Off: Vacation, Time Off, Sick Leave & Holidays.
Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.