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It Service Operations Manager Jobs in California

IT Manager

Fremont, CA · On-site

$160K - $200K/yr

Manage vendors, service providers, and external implementation partners. * Ensure compliance with global IT policies, cybersecurity standards, and operational procedures. * Monitor IT performance, ...

IT & Systems Operations Manager

Camarillo, CA

$100K - $110K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Description The IT & Systems Operations Manager is responsible for the administration, optimization ... Service Management, Google Workspace, eSignature (e.g., PandaDoc), support/call platforms (e.g ...

IT & Systems Operations Manager

Camarillo, CA · On-site

$100K - $110K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Job Type Full-time Description The IT & Systems Operations Manager is responsible for the ... Service Management, Google Workspace, eSignature (e.g., PandaDoc), support/call platforms (e.g ...

IT & Systems Operations Manager

Camarillo, CA · On-site

$100K - $110K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Description: The IT & Systems Operations Manager is responsible for the administration ... Service Management, Google Workspace, eSignature (e.g., PandaDoc), support/call platforms (e.g ...

IT Project Operations Manager

San Jose, CA · On-site

$114K - $135K/yr

The IT Project Operations Manager is a critical role within the PMO responsible for creating financial rigor across all components of IT spend including projects, vendors, contracts, and taking the ...

IT Service Center

Rancho Cucamonga, CA · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Job#: 3044774 IT Service Center Location: Rancho Cucamonga, California (Remote) Role Overview We are seeking a reliable and service-oriented IT Service Center professional. This role is responsible ...

IT Manager

Santa Clara, CA · On-site

$125K - $165K/yr

Duties and Responsibilities: * Lead IT Operations and Service Delivery Management by overseeing daily IT operations, ensuring the availability, reliability, and performance of IT services, ...

We work to deliver an essential service that customers rely on to get their groceries and household ... As IT Operations Manager, you will lead the team responsible for keeping Instacart running smoothly ...

We work to deliver an essential service that customers rely on to get their groceries and household ... As IT Operations Manager, you will lead the team responsible for keeping Instacart running smoothly ...

IT Manager

San Jose, CA · On-site

$111K - $136K/yr

You'll ensure all IT services, including wireless connectivity, consistently meet our global IT Standards. What you'll be doing * Lead IT Operations & Personnel: Manage daily IT department operations ...

IT Manager

San Jose, CA · On-site

$120K - $180K/yr

You'll ensure all IT services, including wireless connectivity, consistently meet our global IT Standards. What you'll be doing * Lead IT Operations & Personnel: Manage daily IT department operations ...

IT Service Management & Integration Lead

Brea, CA · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

Position Summary The IT Service Management & Integration Lead is responsible for providing strategic partnership, governance, operational oversight, and continuous improvement for the enterprise IT ...

Information Technology Manager

San Diego, CA · On-site

$145K - $200K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Saalex Corp., is an Engineering and Information Technology Services company with a focus on Test Range Operations and Management, Engineering and Logistics Services, Data Analytics and Business ...

Showing results 41-60

It Service Operations Manager information

See California salary details

$35K

$77.6K

$129.3K

How much do it service operations manager jobs pay per year?

As of Aug 20, 2026, the average yearly pay for it service operations manager in California is $77,616.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,200.00 and $94,200.00 per year, depending on experience, location, and employer.

What is the difference between It Service Operations Manager vs It Service Desk Manager?

AspectIt Service Operations ManagerIt Service Desk Manager
Primary FocusOversees overall IT service delivery, processes, and strategic improvementsManages the IT service desk team, handles user issues, and ensures ticket resolution
ResponsibilitiesService management, process optimization, vendor relations, and performance metricsStaff management, incident handling, customer communication, and ticket prioritization
CertificationsITIL, PMP, or similar certifications often preferredITIL, HDI certifications common
Work EnvironmentStrategic, cross-departmental, often in larger organizationsOperational, team-focused, in help desk or support centers

The It Service Operations Manager focuses on strategic service delivery and process improvement across the organization, while the It Service Desk Manager concentrates on managing the support team and resolving user issues. Both roles require ITIL knowledge and relevant certifications, but their scope and daily tasks differ significantly.

What does an IT Service Operations Manager do?

An IT Service Operations Manager oversees the delivery and management of IT services within an organization, ensuring systems run efficiently and meet business needs. They coordinate teams, implement processes based on frameworks like ITIL, and monitor service performance to maintain high availability and security. Strong leadership, problem-solving skills, and familiarity with IT management tools are essential for this role.

What is the role of an IT Service Operations Manager?

An IT Service Operations Manager oversees the delivery and management of IT services within an organization, ensuring systems run efficiently and meet business needs. They coordinate teams, implement processes based on frameworks like ITIL, and monitor service performance to maintain high availability and quality. Strong leadership, problem-solving skills, and familiarity with IT service management tools are essential for this role.

What are popular job titles related to It Service Operations Manager jobs in California?

For It Service Operations Manager jobs in California, the most frequently searched job titles are:

What job categories do people searching It Service Operations Manager jobs in California look for?

The top searched job categories for It Service Operations Manager jobs in California are:

What cities in California are hiring for It Service Operations Manager jobs?

Cities in California with the most It Service Operations Manager job openings:

Infographic showing various It Service Operations Manager job openings in California as of August 2026, with employment types broken down into 80% Full Time, and 20% Part Time. Highlights an 80% In-person, and 20% Hybrid job distribution, with an average salary of $77,616 per year, or $37.3 per hour.

$160K - $200K/yr

Other

Re-posted 12 days ago


Job description

Description
We are looking for an experienced IT Manager to lead and manage IT operations across the US region. This role will act as the regional IT leader, responsible for business applications, infrastructure, and service delivery, while managing a team of 3 professionals across Business Applications, Infrastructure, and IT Service Desk.
The IT Manager, based in Fremont California, will report directly to the Corporate VP of IT and will serve as the key IT partner for business stakeholders in the US.
Pay Range: $160,000- $200,000 Annually (DOE)
Why Nova:
  • Certified Great Place to Work: Recognized between 2022-2026 based on employee feedback and consistently ranked among the Top 30 companies in our industry for workplace excellence.
  • Customer-Focused Environment: Be the face of Nova. We value strong relationships, and you'll work closely with customers to understand their needs and deliver high-impact solutions.
  • Culture of Continuous Learning: At Nova, growth never stops. You'll work with cutting-edge metrology tools, work with top engineers, and participate in ongoing industry training programs.

Role Responsibilities
Lead and manage the regional IT team, including:
  • Business applications analyst
  • Infrastructure specialist
  • IT service desk technician
  • Own IT service delivery and support across all US sites.
  • Lead the implementation of IT business applications and IT infrastructure in collaboration with the corporate IT organization.
  • Partner with business leaders to understand needs, define requirements, and translate them into IT solutions.
  • Collaborate closely with global IT teams to align regional needs with global strategy and policies and standards.
  • Perform system analysis activities, including requirements gathering, and process mapping.
  • Manage implementation, enhancement, and hands on support of business applications.
  • Support business with Oracle Fusion implementation.
  • Ensure high-quality IT support, infrastructure stability, and user satisfaction.
  • Manage vendors, service providers, and external implementation partners.
  • Ensure compliance with global IT policies, cybersecurity standards, and operational procedures.
  • Monitor IT performance, identify risks, and implement continuous improvement initiatives.
  • Act as the main escalation point for IT issues across the US region

Requirements
  • Proven experience as an IT Manager, Regional IT Manager, or similar leadership role.
  • Strong experience in systems analysis, including business requirements, process design, and solution implementation.
  • Hands-on experience leading IT projects and system implementations.
  • Experience managing IT service delivery, infrastructure, and business applications.
  • Experience managing or working closely with Service Desk / Help Desk teams.
  • Proven experience with Oracle Fusion, strong financial knowledge - an advantage
  • Ability to manage a small multidisciplinary IT team.
  • Strong stakeholder management and communication skills.
  • Experience working in a global or matrix organization.
  • Strong problem-solving skills and ability to operate independently.
  • Experience in manufacturing, semiconductor, high-tech, or global industrial environments.

Preferred Qualifications
  • Experience working with global IT teams and offshore support models.
  • Familiarity with ITIL processes and service management tools.

Personal Skills
  • Strong leadership and ownership mindset.
  • Service-oriented approach.
  • Business-oriented thinking with strong technical understanding.
  • Ability to prioritize and manage multiple initiatives.
  • Excellent interpersonal and communication skills.
  • Proactive, hands-on, and results-driven

Get to know us better:
Nova (NASDAQ: NVMI) is a global company and a leading provider of innovative metrology solutions for process control in semiconductor manufacturing.
With a team of ~1200 people in three R&D centers and 27 field offices, we bring insights into the world's most advanced industry. We leverage multiple technology fields such as physics, optics, chemistry, and algorithms to develop hardware and software solutions that measure almost every advanced computer chip built in the world.
Nova dives deep into dimensions and layers at the atomic level to extract unique insights and provide our customers with crucial decision-making data, managing critical challenges by providing unique, differentiated solutions.
Our outstanding people-focused and innovative culture means every person at Nova has the power to make an impact and significantly redefine what people can achieve through technology.
Join us if you are
A dreamer and brilliant high aimer who sees the impossible as the starting point and loves working in a multidisciplinary global team to create innovative breakthroughs.
If you need assistance due to a disability, you may contact us at talent@novami.com