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It Service Management Manager Jobs in Alberta (NOW HIRING)

Scandinavian Building Services

IT Analyst

Edmonton, AB · On-site

As we continue to grow we are looking to add a IT Analyst ( Contract) to the Scandi Family! This is ... time management skills, ensuring that requests are responded to in a timely manner to service ...

Alberta Health Services

IT Analyst II

Calgary, AB · On-site

CA$42.12 - CA$56.86/hr

Health Shared Services is seeking an IT Analyst II to join our Imaging Informatics Team, supporting ... Strong customer service, communication, and relationship management skills. Experience in ...

Recruitment Partners

Director of IT

Edmonton, AB · On-site

... culture of service excellence * Ensure compliance with privacy laws, data protection requirements, and IT risk management standards * Oversee IT vendors, licensing, contracts, and procurement

WinSport

Director, Information Technology

Calgary, AB · On-site

... service function that supports high-volume, public-facing operations, including more than one ... management practices, and ensure the stability of revenue-impacting technologies across point-of ...

SysGen Solutions Group

IT Administrator

Calgary, AB · On-site

Our Dedicated IT Support Model ® means we build real relationships with clients, not just fix ... Top Managed Services Provider by Channel Futures (Last 4 consecutive years) * Cloud Tango's Top ...

SysGen Solutions

IT Administrator

Calgary, AB · Hybrid

Our Dedicated IT Support Model means we build real relationships with clients, not just fix tickets ... Top Managed Services Provider by Channel Futures (Last 4 consecutive years) * Cloud Tango's Top ...

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Showing results 21-40

All JobsIt Service Management JobsIt Service Management Manager JobsIt Service Management Manager Jobs in Alberta

It Service Management Manager information

What is the difference between It Service Management Manager vs Service Desk Manager?

AspectIt Service Management ManagerService Desk Manager
ResponsibilitiesOversees IT service delivery, manages ITSM processes, aligns IT services with business needsManages the service desk team, handles user support, ensures ticket resolution efficiency
CertificationsITIL, COBIT, PMP often preferredITIL, HDI certifications common
Work EnvironmentStrategic IT department, cross-department collaborationHelp desk or support center, direct user interaction
FocusIT service management processes and strategyUser support and incident resolution

The It Service Management Manager focuses on overseeing ITSM processes and aligning IT services with business goals, while the Service Desk Manager concentrates on managing support teams and resolving user issues. Both roles require ITIL certifications and involve working within IT departments, but their scope and daily tasks differ significantly.

What job categories do people searching It Service Management Manager jobs in Alberta look for?

The top searched job categories for It Service Management Manager jobs in Alberta are:

What cities in Alberta are hiring for It Service Management Manager jobs?

Cities in Alberta with the most It Service Management Manager job openings:

It Service Management Manager jobs near you
Infographic showing various It Service Management Manager job openings in Alberta as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 20% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution.

IT Manager, Enterprise Applications

FLINT Corp.

Sherwood Park, AB

Full-time

Re-posted 20 days ago

Job description

Company Description

FLINT is a leading service provider in Canada’s energy and industrial markets offering full asset life cycle support, including construction, maintenance, fabrication, and environmental services. Committed to safety and quality, we foster a workplace culture that values innovation and sustainability. With a strong local presence and top-tier talent, we deliver high-quality services as we help our customers bring their resources to our world.

Job Description

As an IT Manager of Enterprise Applications, you would be responsible for the strategic oversight, operational management, and continuous improvement of enterprise applications, with a primary focus on the IFS ERP system. This role ensures that our CLOUD-based best of breed ERP solutions (IFS, UKG) align with business goals, support operational efficiency, and enable digital transformation across the organization. In addition, this role provides technical leadership across the organization, from strategic decision making down to the project planning level.

What would you be doing?

  • Align ERP systems architecture with organizational goals and oversee full lifecycle (operations, development, maintenance).
  • Lead enterprise data strategy, including MDM and BI, to drive data literacy and decision-making.
  • Manage Enterprise and Business Analyst teams, ensuring solutions, requirements, and KPIs align with business objectives.
  • Oversee IT PMO and ERP administration, ensuring effective governance, prioritization, incident management, and stakeholder engagement.
  • Ensure security, documentation, change management, and continuous improvement through best practices, upgrades, and industry awareness.

Perks of the job

  • Enhance your leadership and communication skills with the opportunity to lead and collaborate with various professionals, from Executives to front-line workers.
  • Variety in your work that allows you to develop a diverse skillset.
  • Long-term opportunities to provide stability and the potential for growth within the organization, making it a rewarding choice for your professional journey. 
  • Growing company with opportunities for career development and advancement
Qualifications
  • Relevant education in IT, with ERP management experience (5+ years), process redesign expertise, and familiarity with tools like UKG UltiPro and ITIL (asset).
  • Strong ERP expertise across core modules, relational databases (Oracle), reporting, and full software development lifecycles.
  • Broad technical knowledge of emerging IT trends, structured methodologies, and business process design/improvement.
  • Proven leadership, management, and stakeholder engagement skills in complex, multi-project environments.
  • Excellent analytical, problem-solving, communication, presentation, and project management capabilities.

Additional Information

Offers of employment are conditional on the successful outcome of a criminal background check and employment verification. 

Candidates shortlisted will be required to complete the Profile TRAITS Survey.   

The purpose of the TRAITS Survey tool is to assist FLINT in understanding the behaviors of individuals to support the best use of their strengths, abilities, and potential.  

Our Commitment to Our People  

When you join FLINT, we make these promises:  

  • Your work will matter. The projects you'll help build will serve communities for generations.  
  • Your growth is our priority. We'll invest in your development and create paths for advancement.  
  • Your voice will be heard. Your experience and ideas will shape how we tackle challenges.  
  • Your team will support you. You'll work with people who want to see you succeed.  
  • Your ambition will be rewarded. As you grow, FLINT grows – and we recognize those who help us build better.  

Shape Your Future. Strengthen Your Craft. Leave A Legacy.

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