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It Project Assistant Jobs in Iowa (NOW HIRING)

Randstad Digital

IT Support Manager

Fort Dodge, IA · On-site

$80K - $90K/yr

... assistants. * Operations & Service Delivery: Oversee daily workflows, coordinate endpoint ... Project Delivery: Lead and participate in campus technology projects utilizing Agile workflow ...

New

nLeague

IT Field Support Specialist

Mount Pleasant, IA · On-site

... * Assist in operational issue resolution while ensuring compliance with DoIT, DOC, and MPCF ... Project Planning & Implementation * Partner with the Associate Warden of Administration and ITS4 to ...

nLeague

IA-DOM Project Manager

Des Moines, IA · On-site

$96K - $113K/yr

Project Manager Client: IA-DOM Location: 200 E Grand Avenue | Des Moines, IA 50309 Duration:4+ ... The Division of Information Technology (DoIT) provides adaptable, secure, and cost-effective ...

Furniture Mart USA

IT Technician

Cedar Falls, IA · On-site

$22/hr

Creating accurate project specifications for IT systems. * Designing engineering experiments for IT systems. * Finishing projects on time and within budget for IT systems. * Communicating with ...

Furniture Mart USA

IT Technician

Cedar Falls, IA · On-site

$22/hr

Creating accurate project specifications for IT systems. * Designing engineering experiments for IT systems. * Finishing projects on time and within budget for IT systems. * Communicating with ...

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It Project Assistant information

What are the key skills and qualifications needed to thrive as an IT project assistant, and why are they important?

To thrive as an IT Project Assistant, you generally need strong organizational skills, familiarity with project management concepts, and at least an associate’s or bachelor’s degree in a related field. Proficiency with project management software like Microsoft Project, Jira, or Asana, as well as basic knowledge of IT systems, is typically required. Excellent communication, attention to detail, and adaptability are standout soft skills for this role. These abilities ensure smooth project coordination, effective team support, and successful delivery of IT initiatives.

What is an IT project assistant?

IT Project Assistants are professionals who support project managers and IT teams in planning, coordinating, and executing technology projects. Their duties often include scheduling meetings, tracking project progress, maintaining documentation, and assisting with communication between stakeholders. They play a crucial role in ensuring that IT projects run smoothly by handling administrative tasks, helping with resource allocation, and facilitating collaboration. This role is ideal for individuals interested in both technology and project management.

What are some typical challenges faced by an IT project assistant when coordinating between multiple teams?

IT Project Assistants often face challenges in ensuring effective communication and alignment among diverse teams such as developers, designers, and business stakeholders. Managing differing priorities, tracking progress, and relaying updates can be complex in fast-paced environments. Strong organizational skills, proactive follow-ups, and the use of project management tools are essential to help bridge gaps and keep projects on track. Building good relationships with team members also helps to quickly resolve misunderstandings and maintain momentum.

What is the difference between It Project Assistant vs It Project Coordinator?

AspectIt Project AssistantIt Project Coordinator
ResponsibilitiesSupports project tasks, manages documentation, assists with schedulingCoordinates project activities, communicates with stakeholders, tracks progress
Required SkillsBasic IT knowledge, organizational skills, communicationProject management skills, communication, problem-solving
CertificationsEntry-level certifications like CompTIA ITF+ or basic project management coursesCertifications like CAPM or PMP are common but not always required
Work EnvironmentOffice setting, supporting IT project teamsOffice or remote, overseeing project execution

The main difference between an It Project Assistant and an It Project Coordinator lies in their scope of responsibilities. The assistant provides support and handles administrative tasks, while the coordinator manages project activities and stakeholder communication. Both roles require similar foundational skills, but the coordinator typically has more responsibility for project execution and coordination.

What are the most commonly searched types of It Project jobs in Iowa?

The most popular types of It Project jobs in Iowa are:

What are popular job titles related to It Project Assistant jobs in Iowa?

For It Project Assistant jobs in Iowa, the most frequently searched job titles are:

What job categories do people searching It Project Assistant jobs in Iowa look for?

The top searched job categories for It Project Assistant jobs in Iowa are:

What cities in Iowa are hiring for It Project Assistant jobs?

Cities in Iowa with the most It Project Assistant job openings:

It Project Assistant jobs near you
Infographic showing various It Project Assistant job openings in Iowa as of August 2026, with employment types broken down into 85% Full Time, 11% Part Time, and 4% Contract. Highlights an 85% Physical, 5% Hybrid, and 10% Remote job distribution.

IT Support Manager

Randstad Digital

Fort Dodge, IA • On-site

$80K - $90K/yr

Other

Medical, Dental, Vision, Life, Retirement

Posted 2 days ago

New

Job description

job summary:

Are you a tech-savvy leader who thrives on delivering exceptional user support and coaching high-performing teams? A premier technology solutions provider is seeking a dynamic IT Customer Service Manager to lead support operations.


In this role, you will champion an outstanding customer service culture, oversee day-to-day endpoint deployment and break-fix operations, and lead a dedicated team of technicians and analysts. If you are passionate about First Contact Resolution (FCR), continuous process improvement, and mentoring the next generation of IT talent, we want to hear from you!


location: Fort Dodge, Iowa
job type: Permanent
salary: $80,000 - 90,000 per year
work hours: 8am to 5pm
education: Bachelors
responsibilities:
  • Team Leadership & Mentorship: Hire, train, coach, and manage a diverse campus support team, including Service Desk Analysts, AV/Computer Support Technicians, and part-time assistants.
  • Operations & Service Delivery: Oversee daily workflows, coordinate endpoint deployments, manage break-fix efforts, and drive a culture focused on First Contact Resolution (FCR) and Total Ownership to Resolution (TOR).
  • Client Stakeholder Relations: Act as the primary campus point of contact, engaging regularly with the institution's CIO and departmental leaders through recurring checkpoint meetings to ensure alignment.
  • SLA & Metrics Management: Compile, analyze, and communicate SLA targets, response times, and request volume data. Produce quarterly performance metrics to continuously optimize support.
  • Asset & Inventory Management: Oversee the lifecycle, replacement timing, and accurate tracking of all campus technology equipment and endpoints.
  • Knowledge Management: Coordinate the creation of self-help documentation, knowledge-base articles, and training content based on trending user issues to promote end-user self-service.
  • Project Delivery: Lead and participate in campus technology projects utilizing Agile workflow methodologies and internal tracking software.

qualifications:

- Proven professional experience in a supervisory or management role within an IT support or Service Desk environment.


- Associate or Bachelor's degree in Computer Science, Business Management, or a closely related field. - Preferred


- Exceptional, demonstrated customer service skills with the ability to maintain a positive, professional, and respectful attitude under pressure.


- Prior experience providing IT support within a Higher Education environment (supporting college faculty, staff, and students). - Preferred


- Experience supporting users interacting with classroom educational and presentation technology peripherals. - Preferred


- Formal certification or deep functional familiarity with ITIL frameworks. - Preferred



Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad Digital offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).
This posting is open for thirty (30) days.

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