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It Program Manager Jobs in Needham, MA (NOW HIRING)

Northeast Bank

Information Technology Manager

Boston, MA · On-site

$140K - $160K/yr

The Information Technology (IT) Manager provides hands-on leadership for the Bank's technology operations, infrastructure, applications, cloud services, automation, and information security support ...

Insource Services

IT Manager

Boston, MA · On-site

$80 - $100/hr

The IT Manager will be responsible for the overall management of client relationships and their IT infrastructure. * Develop a partnership with key stakeholders at client organizations, ranging from ...

SecureBio, LLC

IT Manager

Cambridge, MA · On-site

$140 - $165/hr

Our two program teams, AI and Detection , are backed by a shared Operations team, and we're based ... About the Role We're hiring an IT Manager to own the systems and security foundations the whole ...

Coverys, Inc.

IT Project Manager II

Boston, MA · On-site

$107.50 - $144.70/hr

... technology programs are executed efficiently, within scope and budget, and aligned with Coverys ... IT project management, with at least 4 years delivering projects using Duck Creek technologies.

DIAMOND ANTENNA & MICROWAVE

PROGRAM MANAGER

Brockton, MA · Hybrid

$120K - $140K/yr

Description Position Summary The Program Manager - RF Engineering is responsible for leading the planning, execution, and delivery of complex RF-based products and technology programs from concept ...

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It Program Manager information

See Needham, MA salary details

$74.6K

$129.5K

$148.7K

How much do it program manager jobs pay per year?

As of Sep 6, 2026, the average yearly pay for it program manager in Needham, MA is $129,482.00, according to ZipRecruiter salary data. Most workers in this role earn between $126,400.00 and $126,900.00 per year, depending on experience, location, and employer.

What is an IT program manager?

IT Program Managers are professionals responsible for overseeing and coordinating multiple technology projects within an organization. They ensure that these projects align with the company’s strategic goals, managing resources, budgets, timelines, and stakeholder communication. Unlike project managers who focus on individual projects, program managers manage a portfolio of related projects to achieve broader business objectives. They play a key role in risk management, resolving issues, and ensuring successful program delivery.

What does an IT program manager do?

An IT program manager works to develop and oversee different programs for an employer. In this career, responsibilities are to create a plan or framework for the program, implement the framework, and oversee teams of employees working on projects. They may be involved in selecting a team projects, planning a budget and timeline, and defining the project scope as it relates to the company’s regular operations. Qualifications often include a bachelor’s degree or master’s degree in computer science or information technology.

What are the key skills and qualifications needed to thrive as an IT program manager, and why are they important?

To thrive as an IT Program Manager, you need expertise in project management, budgeting, and IT systems, often supported by a bachelor’s degree and certifications such as PMP or Agile. Familiarity with project management tools (e.g., Jira, MS Project) and enterprise IT platforms is typically required. Strong leadership, communication, and problem-solving skills help you effectively coordinate teams and manage stakeholder expectations. These skills ensure successful delivery of complex IT initiatives on time and within scope, driving organizational goals.

What are some common challenges IT program managers face when coordinating cross-functional teams?

IT Program Managers often work with cross-functional teams that include developers, business analysts, QA specialists, and stakeholders from various departments. One common challenge is ensuring effective communication and alignment among diverse team members with different priorities and technical backgrounds. Balancing competing deadlines, managing resource allocation, and navigating organizational changes can also be demanding. Successful IT Program Managers proactively address these challenges by setting clear expectations, fostering collaboration, and regularly updating stakeholders on progress.

What is the difference between It Program Manager vs IT Project Manager?

AspectIT Program ManagerIT Project Manager
ResponsibilitiesOversees multiple related projects, aligns them with business goals, manages program-level risks and resources.Manages individual projects, ensuring specific objectives, scope, and deadlines are met.
CertificationsPMP, PgMP, ITILPMP, CAPM, ITIL
Work EnvironmentStrategic, cross-project coordination, senior management interactionProject execution, team management, stakeholder communication
FocusProgram-level outcomes and strategic alignmentProject-specific deliverables and timelines

While both roles require similar certifications and work in IT environments, an IT Program Manager oversees multiple projects to ensure they align with broader business objectives, whereas an IT Project Manager focuses on the successful delivery of individual projects.

How much does an IT Program Manager earn?

An IT Program Manager's salary typically ranges from $90,000 to $150,000 annually, depending on experience, location, and industry. Senior roles or those with specialized skills and certifications can earn higher compensation, often exceeding $160,000 per year.

What is the average salary of an IT Program Manager?

The average salary of an IT Program Manager typically ranges from $100,000 to $150,000 annually, depending on experience, location, and industry. Senior roles with certifications like PMP or PMI-ACP may command higher salaries, and the role often requires strong project management skills and familiarity with IT systems and tools.
More about It Program Manager jobs

What job categories do people searching It Program Manager jobs in Needham, MA look for?

The top searched job categories for It Program Manager jobs in Needham, MA are:

What cities near Needham, MA are hiring for It Program Manager jobs?

Cities near Needham, MA with the most It Program Manager job openings:

It Program Manager jobs near you
Infographic showing various It Program Manager job openings in Needham, MA as of August 2026, with employment types broken down into 86% Full Time, and 14% Part Time. Highlights an 82% In-person, and 18% Remote job distribution, with an average salary of $129,482 per year, or $62.3 per hour.

Information Technology Manager

Northeast Bank

Boston, MA • On-site

$140K - $160K/yr

Full-time

PTO

Re-posted 15 days ago

Job description

Northeast Bank is a full-service community bank and a national commercial real estate lender with offices in Maine, Massachusetts, New York, and Connecticut and California. We are looking for motivated and talented individuals who want to make an impact in a growing company that cares about its employees, customers, and the communities it serves. Northeast Bank provides competitive compensation and benefits, generous PTO, and a hybrid work environment dependent on the role. If you are looking for a growing organization that prioritizes its employees, we encourage you to apply.

POSITION SUMMARY: The Information Technology (IT) Manager provides hands-on leadership for the Bank’s technology operations, infrastructure, applications, cloud services, automation, and information security support functions. This role manages IT staff and vendors while remaining actively engaged in technical execution, incident response, project delivery, process improvement, and operational readiness. The IT Manager ensures secure, reliable, and well-documented operation of on-premises, hosted, SaaS, and cloud environments, including core banking applications, Microsoft 365, AWS, Microsoft Azure, virtualization platforms, Windows and Linux servers, networks, storage, backup, monitoring, and endpoint technologies. The position partners with business units, IT leadership, and strategic vendors to resolve issues, reduce risk, improve service availability, and support scalable technology operations. This position requires strong technical ownership, sound judgment, clear communication, and the ability to lead teams through complex operational issues, audits, technology changes, security events, and time-sensitive business needs.

RESPONSIBILITIES:

  • Lead, coach, prioritize, and develop IT staff supporting infrastructure, applications, service desk, automation, information security, and operational support.
  • Provide hands-on administration, troubleshooting, and support for servers, networks, endpoints, virtualization platforms, firewalls, VPN, identity systems, SaaS platforms, and banking applications.
  • Support AWS, Microsoft Azure, and related cloud services with attention to architecture, secure configuration, access management, monitoring, cost awareness, availability, scalability, backup, and resilience.
  • Develop and maintain automation that improves repeatability, reduces manual effort, strengthens controls, and increases operational efficiency through scripting, workflow automation, API integrations, CI/CD, and infrastructure-as-code practices.
  • Monitor systems, services, applications, security tools, backups, and cloud dashboards to ensure issues are assigned, escalated, documented, and resolved in accordance with incident management and disaster recovery expectations.
  • Manage relationships with key technology vendors and service providers, including Jack Henry and Associates, to support reliable service delivery, timely escalation, and effective issue resolution.
  • Lead IT projects, upgrades, migrations, integrations, cloud initiatives, automation enhancements, and other technology changes from planning through deployment and post-implementation support.
  • Provide clear operational updates to IT leadership and Bank management during incidents, vendor escalations, outages, security events, and major project activities.
  • Support audits, examinations, risk assessments, and compliance reviews by maintaining documentation, producing evidence, responding to inquiries, and tracking remediation to completion.
  • Review security alerts, vulnerability findings, endpoint protection dashboards, and monitoring tools; support investigation, escalation, remediation, and preventive action.
  • Maintain accurate documentation, including network diagrams, cloud configurations, inventories, runbooks, escalation procedures, automation workflows, vendor contacts, and operational checklists.
  • Coordinate monitoring, performance tuning, capacity planning, patching, lifecycle management, technology refresh, vendor coordination, and cost management across on-premise, hosted, SaaS, and cloud environments.
  • Provide technical leadership during complex incidents and escalations, including root cause analysis, corrective actions, preventive controls, and lessons learned.
  • Facilitate staff meetings, project checkpoints, and operational reviews to promote accountability, knowledge sharing, and alignment with departmental priorities.
  • Support disaster recovery, business continuity, backup validation, incident response, and operational resilience for critical systems and services.
  • Successfully complete and support technical, security, and regulatory training or examinations required by the Company.

KNOWLEDGE, SKILLS AND ABILITIES:

  • Strong hands-on administration, troubleshooting, and analytical skills across infrastructure, applications, endpoints, networks, cloud platforms, and security tools.
  • Experience leading IT teams while remaining technically engaged in support, escalations, implementations, incident support, and process improvement.
  • Working knowledge of AWS and Microsoft Azure, including EC2, VPC, S3, IAM, RDS, Lambda, networking, load balancers, VPNs, DNS, monitoring, backup, cost management, and multi-account cloud concepts.
  • Experience with automation and operations tools such as PowerShell, Python, API integrations, job scheduling, configuration management, CloudFormation, AWS CDK, CI/CD pipelines, CloudWatch, and infrastructure-as-code practices.
  • Strong understanding of Microsoft 365, Active Directory, Entra ID/Azure AD, identity and access management, endpoint management, conditional access, and related administrative controls.
  • Working knowledge of banking applications, core systems, SaaS platforms, network equipment, firewalls, VPN, WAN technologies, virtualization software, Windows Server, Linux, desktop operating systems, backup platforms, and monitoring tools.
  • Experience administering, securing, patching, monitoring, and troubleshooting Linux-based systems, including command-line administration, services, permissions, logs, package management, and shell scripting.
  • Knowledge of banking compliance, audit support, information security, incident response, vulnerability management, technology risk management, cloud governance, IAM, MFA, encryption, Security Hub, GuardDuty, backup and recovery, disaster recovery, and operational resilience practices.
  • Ability to maintain accurate documentation, procedures, diagrams, runbooks, evidence packages, project plans, and executive-level status updates.
  • Excellent communication, vendor management, project management, prioritization, and customer service skills across all organizational levels.
  • Ability to manage competing priorities, resolve complex issues independently, and provide calm leadership during incidents and time-sensitive operational events.
  • 5+ years of progressive experience in IT operations, infrastructure, engineering, systems administration, application support, cloud operations, security controls, or related technical disciplines.
  • Bachelor’s degree in Information Technology, Computer Science, Information Systems, Business, or equivalent experience.
  • Relevant certifications such as Microsoft Azure, AWS, ITIL, Security+, CISSP, CISM, Network+, PMP, or equivalent credentials are preferred.
  • Flexibility to provide support during off hours, weekends, emergencies, and other management or escalation needs.

 PHYSICAL DEMANDS AND CONDITIONS:

  • Must be able to remain in a stationary position for long periods of time.
  • Some travel is required.
  • Must be available outside of hours for emergencies or other management/escalation needs.
  • Must be able to occasionally lift up to 50 pounds.
  • Work unpredictable hours, including weekends.
  • Specific vision abilities required by this job include close vision and ability to adjust focus.
  • Must express or exchange ideas and meaning with co-workers, supervisors, customers and vendors.

Northeast Bank is an equal employment opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, national original, veteran status and any other classification protected by Law. We celebrate diversity and are committed to creating an inclusive environment for all employees.