The IT Support Manager oversees first-level support for all technologies across corporate and ... Wellness Programs * Additional Perks To see a summary of current benefits, please visit
The IT Support Manager oversees first-level support for all technologies across corporate and ... Wellness Programs * Additional Perks To see a summary of current benefits, please visit
IT Project Manager
Detroit, MI · On-site
$90K - $106K/yr
IT Project Manager (L1 or L2) POSITION OVERVIEW The Technology Services department of the Wayne County Airport Authority is responsible for providing and managing the Airport Authority's technology ...
IT Project Manager
Detroit, MI · On-site
$90K - $106K/yr
IT Project Manager (L1 or L2) POSITION OVERVIEW The Technology Services department of the Wayne County Airport Authority is responsible for providing and managing the Airport Authority's technology ...
Manager, IT Senior
Auburn Hills, MI · On-site
$124K - $124K/yr
Position Business Unit Regional IT Senior Manager, DMS Americas Location Auburn Hills - PTC About ... Safety This position will adhere to Global Star Safety Program, including safety rules, practices ...
Manager, IT Senior
Auburn Hills, MI · On-site
$124K - $124K/yr
Position Business Unit Regional IT Senior Manager, DMS Americas Location Auburn Hills - PTC About ... Safety This position will adhere to Global Star Safety Program, including safety rules, practices ...
IT Project Manager
Troy, MI · On-site
$92K - $109K/yr
Define the program charter, roles, tasks, milestones, budgets, and measures of success for each ... of experience managing complex, cross-functional IT infrastructure projects and programs ...
IT Project Manager
Troy, MI · On-site
$92K - $109K/yr
Define the program charter, roles, tasks, milestones, budgets, and measures of success for each ... of experience managing complex, cross-functional IT infrastructure projects and programs ...
IT Project Manager
Detroit, MI · On-site
$90K - $106K/yr
Staffing Solicitation: IT Project Manager (L1 or L2) Solicitation Number: 26-G-2 Duration : 6 months Work Arrangement: Onsite Location: Detroit Metro (DTW) and Willow Run (YIP) airports Position ...
IT Project Manager
Detroit, MI · On-site
$90K - $106K/yr
Staffing Solicitation: IT Project Manager (L1 or L2) Solicitation Number: 26-G-2 Duration : 6 months Work Arrangement: Onsite Location: Detroit Metro (DTW) and Willow Run (YIP) airports Position ...
Manager, IT Support
$90K - $100K/yr
The IT Support Manager oversees first-level support for all technologies across corporate and ... Wellness Programs * Additional Perks To see a summary of current benefits, please visit -at ...
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Manager, IT Support
$90K - $100K/yr
The IT Support Manager oversees first-level support for all technologies across corporate and ... Wellness Programs * Additional Perks To see a summary of current benefits, please visit -at ...
IT Delivery Manager
New Hudson, MI · On-site
$96K - $118K/yr
... utilize information technology solutions. - Develop, establish and maintain project management standards and procedures. - Develop the project scope, defining project guidelines, obtaining ...
IT Delivery Manager
New Hudson, MI · On-site
$96K - $118K/yr
... utilize information technology solutions. - Develop, establish and maintain project management standards and procedures. - Develop the project scope, defining project guidelines, obtaining ...
IT Project Manager
Canton, MI · On-site
$91K - $108K/yr
Yazaki is looking for an IT Project Manager to join our IT team in Canton, MI . The ideal candidate will enjoy working in a collaborative and action-driven environment while making lasting impacts on ...
IT Project Manager
Canton, MI · On-site
$91K - $108K/yr
Yazaki is looking for an IT Project Manager to join our IT team in Canton, MI . The ideal candidate will enjoy working in a collaborative and action-driven environment while making lasting impacts on ...
IT Project Manager
$91K - $108K/yr
Yazaki is looking for an IT Project Manager to join our IT team in Canton, MI . The ideal candidate will enjoy working in a collaborative and action-driven environment while making lasting impacts on ...
IT Project Manager
$91K - $108K/yr
Yazaki is looking for an IT Project Manager to join our IT team in Canton, MI . The ideal candidate will enjoy working in a collaborative and action-driven environment while making lasting impacts on ...
IT Project Manager
Detroit, MI · On-site
$100K - $205K/yr
IT Project Manager Employment Type: Full-Time, Experienced Department: Information Technology CGS ... program. -Aid in the implementation and facilitation of the use of agile tools, guidelines and ...
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IT Project Manager
Detroit, MI · On-site
$100K - $205K/yr
IT Project Manager Employment Type: Full-Time, Experienced Department: Information Technology CGS ... program. -Aid in the implementation and facilitation of the use of agile tools, guidelines and ...
IT Project Manager
Detroit, MI · On-site
$97K - $115K/yr
IT Project Manager Employment Type: Full-Time, Experienced Department: Information Technology CGS ... program. -Aid in the implementation and facilitation of the use of agile tools, guidelines and ...
IT Project Manager
Detroit, MI · On-site
$97K - $115K/yr
IT Project Manager Employment Type: Full-Time, Experienced Department: Information Technology CGS ... program. -Aid in the implementation and facilitation of the use of agile tools, guidelines and ...
IT Project Manager
$93K - $110K/yr
... Information Technology, or equivalent related experience * 5+ years of project management ... Program (EAP) • New Vehicle Supplier Discounts Financial Benefits • 401(k) with Company Match ...
IT Project Manager
$93K - $110K/yr
... Information Technology, or equivalent related experience * 5+ years of project management ... Program (EAP) • New Vehicle Supplier Discounts Financial Benefits • 401(k) with Company Match ...
IT Project Manager
Brighton, MI · On-site
$94K - $111K/yr
IT Project Manager CommonSail Investment Group - Brighton, MI Main areas of focus: Manage all aspects of technology projects and act as technology liaison across our portfolio of businesses. The ...
IT Project Manager
Brighton, MI · On-site
$94K - $111K/yr
IT Project Manager CommonSail Investment Group - Brighton, MI Main areas of focus: Manage all aspects of technology projects and act as technology liaison across our portfolio of businesses. The ...
IT Project Manager
$94K - $111K/yr
IT Project Manager CommonSail Investment Group Brighton, MI Main areas of focus: Manage all aspects of technology projects and act as technology liaison across our portfolio of businesses. The ...
IT Project Manager
$94K - $111K/yr
IT Project Manager CommonSail Investment Group Brighton, MI Main areas of focus: Manage all aspects of technology projects and act as technology liaison across our portfolio of businesses. The ...
IT Project Manager
$97K - $115K/yr
... information technology solutions. They develop, establish and maintain project management standards and procedures. They are responsible for developing the project scope, defining project guidelines ...
IT Project Manager
$97K - $115K/yr
... information technology solutions. They develop, establish and maintain project management standards and procedures. They are responsible for developing the project scope, defining project guidelines ...
IT Project Manager
Brighton, MI · On-site
$90K - $106K/yr
Laurus Home Care is a company focused on technology solutions, and they are seeking an IT Project Manager to oversee technology-focused projects across their businesses. The role involves managing ...
IT Project Manager
Brighton, MI · On-site
$90K - $106K/yr
Laurus Home Care is a company focused on technology solutions, and they are seeking an IT Project Manager to oversee technology-focused projects across their businesses. The role involves managing ...
IT Project Manager
$94K - $111K/yr
IT Project Manager CommonSail Investment Group - Brighton, MI Main areas of focus: Manage all aspects of technology projects and act as technology liaison across our portfolio of businesses. The ...
Quick apply
IT Project Manager
$94K - $111K/yr
IT Project Manager CommonSail Investment Group - Brighton, MI Main areas of focus: Manage all aspects of technology projects and act as technology liaison across our portfolio of businesses. The ...
Performing and/or managing Information Technology(IT) Audits (e.g., system development, incident response, business continuity, etc.) and Security Assessments in various industries including ...
Performing and/or managing Information Technology(IT) Audits (e.g., system development, incident response, business continuity, etc.) and Security Assessments in various industries including ...
IT Manager- EDW Development
Dearborn, MI · On-site
$87K - $107K/yr
Provide a strong technology leadership to the IT team. * Analyze enterprise business drivers and ... Define the principles to guide ETL and data processing solution decisions for the programs ...
IT Manager- EDW Development
Dearborn, MI · On-site
$87K - $107K/yr
Provide a strong technology leadership to the IT team. * Analyze enterprise business drivers and ... Define the principles to guide ETL and data processing solution decisions for the programs ...
Senior Manager, Information Technology
$120K - $120K/yr
... Manager Information Technology position. This person will lead an application development and ... Bonus Program * FSA/HSA and Dependent Care Programs * Company provided Life, Disability, ADD and ...
Senior Manager, Information Technology
$120K - $120K/yr
... Manager Information Technology position. This person will lead an application development and ... Bonus Program * FSA/HSA and Dependent Care Programs * Company provided Life, Disability, ADD and ...
It Program Manager information
See Commerce, MI salary details
$61.5K - $67K
0% of jobs
$67K - $72.6K
0% of jobs
$72.6K - $78.1K
0% of jobs
$78.1K - $83.7K
0% of jobs
$83.7K - $89.2K
0% of jobs
$89.2K - $94.8K
1% of jobs
$94.8K - $100.3K
8% of jobs
$101.7K is the 25th percentile. Wages below this are outliers.
$100.3K - $105.9K
61% of jobs
$108.1K is the 75th percentile. Wages above this are outliers.
$105.9K - $111.4K
10% of jobs
$111.4K - $117K
0% of jobs
$117K - $122.5K
19% of jobs
$61.5K
$106.7K
$122.5K
How much do it program manager jobs pay per year?
What are some common challenges IT Program Managers face when coordinating cross-functional teams?
What are the top 3 skills of a program manager?
What are IT Program Managers?
Is a TPM role stressful?
How much is a program manager paid?
What is the difference between It Program Manager vs IT Project Manager?
| Aspect | IT Program Manager | IT Project Manager |
|---|---|---|
| Responsibilities | Oversees multiple related projects, aligns them with business goals, manages program-level risks and resources. | Manages individual projects, ensuring specific objectives, scope, and deadlines are met. |
| Certifications | PMP, PgMP, ITIL | PMP, CAPM, ITIL |
| Work Environment | Strategic, cross-project coordination, senior management interaction | Project execution, team management, stakeholder communication |
| Focus | Program-level outcomes and strategic alignment | Project-specific deliverables and timelines |
While both roles require similar certifications and work in IT environments, an IT Program Manager oversees multiple projects to ensure they align with broader business objectives, whereas an IT Project Manager focuses on the successful delivery of individual projects.
What are the key skills and qualifications needed to thrive as an IT Program Manager, and why are they important?
Is being a TPM a good career?
What Does an IT Program Manager Do?
An IT program manager works to develop and oversee different programs for an employer. In this career, responsibilities are to create a plan or framework for the program, implement the framework, and oversee teams of employees working on projects. They may be involved in selecting a team projects, planning a budget and timeline, and defining the project scope as it relates to the company’s regular operations. Qualifications often include a bachelor’s degree or master’s degree in computer science or information technology.

Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Posted 14 days ago
Job description
Our Core Values
- Owns and manages first-level IT support for all corporate and customer-site technologies, including end-user devices, network access, printers, peripherals, core business applications, SaaS platforms, and collaboration tools.
- Ensures incidents and service requests are logged, triaged, and resolved or escalated per SLAs.
- Acts as the single point of coordination between users and Tier 2/3 IT teams across infrastructure, applications, security, data, and vendors.
- Implements and matures ITSM practices aligned with ITIL, covering incident, request, problem, and change management, as well as knowledge sharing and self-service.
- Tracks and reports on key service metrics like ticket volume, SLA adherence, response times, and user satisfaction, using data to identify recurring issues and opportunities for improvement.
- Leads, coaches, and develops the IT support team, setting performance goals and ensuring resource coverage.
- Manages Jira as the system administrator and product owner, configuring workflows, automations, and access, while supporting scalable service management.
- Acts as the Microsoft 365 administrator, managing users, groups, collaboration tools, licensing, and security policies.
- Collaborates with infrastructure and security teams to optimize M365 architecture and governance, ensuring usability and security.
- Performs other related duties as assigned.
- 7+ years of IT experience with a strong background in end-user support and service delivery.
- 3+ years of experience leading or supervising an IT support or service desk team.
- Hands-on experience with ITSM tools and practices (Incident, Request, SLA management).
- Experience administering Jira (ITSM and/or service workflows).
- Experience administering Microsoft 365 environments.
- Strong understanding of escalation models and cross-team collaboration.
- Ability to translate technical issues into clear, user-friendly communication.
- ITIL certification or formal ITSM training.
- Experience supporting multi-site or customer-facing environments.
- Familiarity with automation and self-service capabilities in Jira or similar platforms.
- Exposure to identity management, endpoint management, or cloud services.
- Experience working in a growing or transformation-oriented IT organization.
Location(s) & Logistics:
- Prolonged periods of sitting at a desk and working on a computer.
- Must be able to lift up to 15 pounds at times.
- The role will be on-site with locations in Sterling Heights and Troy.
- Occasional Travel is required for this role to visit customer sites and warehouses
- Health Coverage - Medical, Dental and Vision
- Voluntary Life/AD&D, Short-Term and Long-Term Disability, Critical Illness
- 401(k)
- Paid Time Off
- Paid Parental Leave
- Wellness Programs
- Additional Perks
About Continental Services
Sourced by ZipRecruiter
Company size
51 - 200 Employees
Headquarters location
Sterling Heights, MI, US