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It Problem Manager Jobs in Milwaukee, WI (NOW HIRING)

ABC Imaging

Client Relations Manager

Milwaukee, WI · On-site

$55 - $75/hr

Client Relations Manager at ABC Imaging! Be the friendly, get-it-done heartbeat of our team. If you ... Problem-solving for software/hardware issues. Why you'll love it! * Collaborative culture with ...

ABC Imaging

Client Relations Manager

Milwaukee, WI · On-site

$20.29 - $25/hr

... Problem-solving for software/hardware issues. Why you'll love it! -Collaborative culture with growth opportunities. -Flexible schedule and supportive team. -Real impact on processes and products ...

ABC Imaging

Client Relations Manager

Milwaukee, WI

$20.29 - $25/hr

... Problem-solving for software/hardware issues. Why you'll love it! -Collaborative culture with growth opportunities. -Flexible schedule and supportive team. -Real impact on processes and products ...

Marcus Hotels

Night Manager

Milwaukee, WI · On-site

$60K - $68K/yr

Proven problem-solving and conflict resolution abilities in a fast-paced environment. Ability to ... What's in it for you Health Insurance eligible after 30 days of employment, with company-paid Life ...

Hotels

Night Manager

Milwaukee, WI · On-site

$60K - $68K/yr

Proven problem-solving and conflict resolution abilities in a fast-paced environment. Ability to ... What's in it for you Health Insurance eligible after 30 days of employment, with company-paid Life ...

The Pfister Hotel

Night Manager

Milwaukee, WI · On-site

$60K - $68K/yr

Proven problem-solving and conflict resolution abilities in a fast-paced environment. * Ability to ... What's in it for you * Health Insurance eligible after 30 days of employment, with company-paid ...

The Pfister Hotel

Night Manager

Milwaukee, WI · On-site

$60K - $68K/yr

Proven problem-solving and conflict resolution abilities in a fast-paced environment. Ability to ... What's in it for you Health Insurance eligible after 30 days of employment, with company-paid Life ...

The Pfister Hotel

Night Manager

Milwaukee, WI · On-site

$60K - $68K/yr

Proven problem-solving and conflict resolution abilities in a fast-paced environment. Ability to ... What's in it for you Health Insurance eligible after 30 days of employment, with company-paid Life ...

MARCUS HOTELS INC

Night Manager

Milwaukee, WI · On-site

$60 - $68/hr

Proven problem-solving and conflict resolution abilities in a fast-paced environment. * Ability to ... What's in it for you * Health Insurance eligible after30 daysof employment, with company-paid Life ...

The Marcus Corporation

Night Manager

Milwaukee, WI · On-site

$60K - $68K/yr

... problem-solving skills. • Champion hotel quality standards through nightly inspections of guest ... What's in it for you • Health Insurance eligible after 30 days of employment, with company-paid ...

Marcus Hotels

Night Manager

Milwaukee, WI · On-site

$60K - $68K/yr

... problem-solving skills. • Champion hotel quality standards through nightly inspections of guest ... What's in it for you • Health Insurance eligible after 30 days of employment, with company-paid ...

Pfister Hotel

Night Manager

Milwaukee, WI · On-site

$60K - $68K/yr

... problem-solving skills. · Champion hotel quality standards through nightly inspections of guest ... What's in it for you · Health Insurance eligible after 30 days of employment, with company-paid ...

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All JobsIt Problem JobsIt Problem Manager JobsIt Problem Manager Jobs in Milwaukee, WI

It Problem Manager information

See Milwaukee, WI salary details

$19.7K

$73.6K

$136K

How much do it problem manager jobs pay per year?

As of Sep 3, 2026, the average yearly pay for it problem manager in Milwaukee, WI is $73,615.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,400.00 and $88,700.00 per year, depending on experience, location, and employer.

What is an IT Problem Manager?

IT Problem Managers are professionals responsible for identifying, managing, and resolving the root causes of recurring incidents within an organization's IT systems. Their main goal is to minimize the impact of problems on business operations by analyzing incident trends, implementing long-term solutions, and preventing future issues. They often coordinate between technical teams and stakeholders to ensure problems are resolved efficiently and permanently.

How does an IT Problem Manager typically collaborate with other IT teams to resolve recurring issues?

An IT Problem Manager frequently works cross-functionally, partnering with service desk staff, incident managers, infrastructure teams, and application support groups to analyze and address persistent IT problems. This involves organizing root cause analyses, facilitating problem review meetings, and ensuring follow-up actions are tracked to completion. Effective communication and documentation are key, as the Problem Manager must coordinate inputs from multiple stakeholders to implement long-term solutions and prevent future incidents. This collaborative approach helps foster a proactive culture and continuous improvement within IT operations.

What are the key skills and qualifications needed to thrive as an IT Problem Manager, and why are they important?

To thrive as an IT Problem Manager, you need a solid understanding of ITIL processes, incident and problem management, and a background in information technology or computer science. Familiarity with IT service management (ITSM) tools like ServiceNow or BMC Remedy, and ITIL certifications, are typically required. Strong analytical thinking, communication, and stakeholder management skills help you excel in identifying root causes and coordinating solutions. These skills are critical for minimizing business disruptions, ensuring service reliability, and driving continuous improvement in IT environments.

What is the difference between It Problem Manager vs It Service Desk Analyst?

AspectIt Problem ManagerIt Service Desk Analyst
Primary RoleIdentify, analyze, and resolve root causes of IT problems to prevent future incidentsHandle initial user requests, troubleshoot basic issues, and escalate complex problems
CertificationsITIL Foundation, sometimes Problem Management certificationsITIL Foundation, CompTIA A+ often preferred
Work EnvironmentTypically in IT operations or support teams, focusing on problem resolutionFrontline support, interacting directly with end-users
FocusProactive problem management and process improvementReactive incident handling and customer service

The It Problem Manager focuses on identifying and resolving underlying IT issues to improve system stability, while the It Service Desk Analyst primarily handles user requests and resolves basic technical problems. Both roles require ITIL knowledge, but their responsibilities and focus areas differ significantly.

What job categories do people searching It Problem Manager jobs in Milwaukee, WI look for?

The top searched job categories for It Problem Manager jobs in Milwaukee, WI are:

It Problem Manager jobs near you

Client Relations Manager

ABC Imaging

Milwaukee, WI • On-site

$55 - $75/hr

Other

Medical, Dental, Vision, PTO

Posted 7 days ago

Job description

Now Hiring: Client Relations Manager at ABC Imaging!

Be the friendly, get-it-done heartbeat of our team. If you love delivering great service, keeping operations smooth, and squeezing value from tech and people, this is your role.

What you’ll do:
  • Deliver top-quality client work on time.
  • Own admin for technical and billing targets (meter reads, time reporting, equipment maintenance).
  • Orchestrate shop operations: staffing, scheduling, budgets.
  • Keep equipment in good shape and spot productivity upgrades.
  • Ensure accurate billing and resolve issues.
  • Track and escape helpdesk tickets daily.
  • Support Major Account Managers with client outreach, site visits, and events.
  • Maintain up-to-date Client Relations Manuals and report to the District Manager.
  • Manage inventory and supplies.
What you’ll bring:
  • High school diploma; bachelor’s preferred.
  • 2+ years in print or related roles a plus.
  • Knowledge of print equipment and materials.
  • Leadership, strong customer service, and clear communication.
  • Excellent organizational and multitasking skills.
  • Problem-solving for software/hardware issues.
Why you’ll love it!
  • Collaborative culture with growth opportunities.
  • Flexible schedule and supportive team.
  • Real impact on processes and products.
  • Competitive compensation and benefits.
  • Health/dental/vision, PTO
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