... manage network infrastructure while supporting various IT operations and data center activities ... It has a talent alignment problem. MDA Edge exists to fix that. Founded in , the company is ...
... manage network infrastructure while supporting various IT operations and data center activities ... It has a talent alignment problem. MDA Edge exists to fix that. Founded in , the company is ...
... manage network infrastructure while supporting various IT operations and data center activities ... It has a talent alignment problem. MDA Edge exists to fix that. Founded in , the company is ...
... manage network infrastructure while supporting various IT operations and data center activities ... It has a talent alignment problem. MDA Edge exists to fix that. Founded in , the company is ...
... manage network infrastructure while supporting various IT operations and data center activities ... It has a talent alignment problem. MDA Edge exists to fix that. Founded in , the company is ...
... manage network infrastructure while supporting various IT operations and data center activities ... It has a talent alignment problem. MDA Edge exists to fix that. Founded in , the company is ...
... it a priority to ensure their success. The Restaurant Manager will always maintain a customer service focus, passion for results, and a desire to develop a great team. If you're a problem solver ...
... it a priority to ensure their success. The Restaurant Manager will always maintain a customer service focus, passion for results, and a desire to develop a great team. If you're a problem solver ...
Manager
South Milwaukee, WI · On-site
... it a priority to ensure their success. The Restaurant Manager will always maintain a customer service focus, passion for results, and a desire to develop a great team. If you're a problem solver ...
Manager
South Milwaukee, WI · On-site
... it a priority to ensure their success. The Restaurant Manager will always maintain a customer service focus, passion for results, and a desire to develop a great team. If you're a problem solver ...
Manager
Milwaukee, WI · On-site
... it a priority to ensure their success. The Restaurant Manager will always maintain a customer service focus, passion for results, and a desire to develop a great team. If you're a problem solver ...
Manager
Milwaukee, WI · On-site
... it a priority to ensure their success. The Restaurant Manager will always maintain a customer service focus, passion for results, and a desire to develop a great team. If you're a problem solver ...
Manager
Menomonee Falls, WI · On-site
... it a priority to ensure their success. The Restaurant Manager will always maintain a customer service focus, passion for results, and a desire to develop a great team. If you're a problem solver ...
Manager
Menomonee Falls, WI · On-site
... it a priority to ensure their success. The Restaurant Manager will always maintain a customer service focus, passion for results, and a desire to develop a great team. If you're a problem solver ...
Manager
West Milwaukee, WI · On-site
... it a priority to ensure their success. The Restaurant Manager will always maintain a customer service focus, passion for results, and a desire to develop a great team. If you're a problem solver ...
Manager
West Milwaukee, WI · On-site
... it a priority to ensure their success. The Restaurant Manager will always maintain a customer service focus, passion for results, and a desire to develop a great team. If you're a problem solver ...
Operational Technology (OT) Specialist
Milwaukee, WI · On-site
$34 - $52/hr
The role also handles problem management and knowledge management to improve system reliability and supports IT/OT integration, cybersecurity, and digital transformation initiatives. Accountabilities:
Operational Technology (OT) Specialist
Milwaukee, WI · On-site
$34 - $52/hr
The role also handles problem management and knowledge management to improve system reliability and supports IT/OT integration, cybersecurity, and digital transformation initiatives. Accountabilities:
The role also handles problem management and knowledge management to improve system reliability and supports IT/OT integration, cybersecurity, and digital transformation initiatives. Accountabilities:
The role also handles problem management and knowledge management to improve system reliability and supports IT/OT integration, cybersecurity, and digital transformation initiatives. Accountabilities:
Manager
West Allis, WI · On-site
$18 - $22/hr
Responsible for resources management * Takes care of stock, staff, and sales management Store ... Excellent IT skills * Enthusiasm * Executive skills * Problem-solving skills * Showing initiative
Quick apply
Manager
West Allis, WI · On-site
$18 - $22/hr
Responsible for resources management * Takes care of stock, staff, and sales management Store ... Excellent IT skills * Enthusiasm * Executive skills * Problem-solving skills * Showing initiative
Manager
West Allis, WI · On-site
$18 - $22/hr
Responsible for resources management * Takes care of stock, staff, and sales management Store ... Excellent IT skills * Enthusiasm * Executive skills * Problem-solving skills * Showing initiative
Manager
West Allis, WI · On-site
$18 - $22/hr
Responsible for resources management * Takes care of stock, staff, and sales management Store ... Excellent IT skills * Enthusiasm * Executive skills * Problem-solving skills * Showing initiative
Manager
West Milwaukee, WI · On-site
... it a priority to ensure their success. The Restaurant Manager will always maintain a customer service focus, passion for results, and a desire to develop a great team. If you're a problem solver ...
Manager
West Milwaukee, WI · On-site
... it a priority to ensure their success. The Restaurant Manager will always maintain a customer service focus, passion for results, and a desire to develop a great team. If you're a problem solver ...
Manager
South Milwaukee, WI · On-site
... it a priority to ensure their success. The Restaurant Manager will always maintain a customer service focus, passion for results, and a desire to develop a great team. If you're a problem solver ...
Manager
South Milwaukee, WI · On-site
... it a priority to ensure their success. The Restaurant Manager will always maintain a customer service focus, passion for results, and a desire to develop a great team. If you're a problem solver ...
Manager
New Berlin, WI · On-site
... it a priority to ensure their success. The Restaurant Manager will always maintain a customer service focus, passion for results, and a desire to develop a great team. If you're a problem solver ...
Manager
New Berlin, WI · On-site
... it a priority to ensure their success. The Restaurant Manager will always maintain a customer service focus, passion for results, and a desire to develop a great team. If you're a problem solver ...
Manager
Milwaukee, WI · On-site
... it a priority to ensure their success. The Restaurant Manager will always maintain a customer service focus, passion for results, and a desire to develop a great team. If you're a problem solver ...
Manager
Milwaukee, WI · On-site
... it a priority to ensure their success. The Restaurant Manager will always maintain a customer service focus, passion for results, and a desire to develop a great team. If you're a problem solver ...
Manager
Menomonee Falls, WI · On-site
... it a priority to ensure their success. The Restaurant Manager will always maintain a customer service focus, passion for results, and a desire to develop a great team. If you're a problem solver ...
Manager
Menomonee Falls, WI · On-site
... it a priority to ensure their success. The Restaurant Manager will always maintain a customer service focus, passion for results, and a desire to develop a great team. If you're a problem solver ...
Night Manager
Milwaukee, WI · On-site
Proven problem-solving and conflict resolution abilities in a fast-paced environment. * Ability to ... What's in it for you * Health Insurance eligible after 30 days of employment, with company-paid ...
New
Night Manager
Milwaukee, WI · On-site
Proven problem-solving and conflict resolution abilities in a fast-paced environment. * Ability to ... What's in it for you * Health Insurance eligible after 30 days of employment, with company-paid ...
New
Client Relations Manager
Milwaukee, WI · On-site
$20.29 - $25/hr
... Problem-solving for software/hardware issues. Why you'll love it! -Collaborative culture with growth opportunities. -Flexible schedule and supportive team. -Real impact on processes and products ...
Quick apply
Client Relations Manager
Milwaukee, WI · On-site
$20.29 - $25/hr
... Problem-solving for software/hardware issues. Why you'll love it! -Collaborative culture with growth opportunities. -Flexible schedule and supportive team. -Real impact on processes and products ...
Client Relations Manager
Milwaukee, WI · On-site
$20.29 - $25/hr
... Problem-solving for software/hardware issues. Why you'll love it! -Collaborative culture with growth opportunities. -Flexible schedule and supportive team. -Real impact on processes and products ...
Client Relations Manager
Milwaukee, WI · On-site
$20.29 - $25/hr
... Problem-solving for software/hardware issues. Why you'll love it! -Collaborative culture with growth opportunities. -Flexible schedule and supportive team. -Real impact on processes and products ...
It Problem Manager information
See Milwaukee, WI salary details
$19.7K - $30.3K
5% of jobs
$30.3K - $40.8K
18% of jobs
$43.5K is the 25th percentile. Wages below this are outliers.
$40.8K - $51.4K
7% of jobs
$51.4K - $62K
13% of jobs
The median wage is $66K / yr.
$62K - $72.5K
18% of jobs
$72.5K - $83.1K
13% of jobs
$84.6K is the 75th percentile. Wages above this are outliers.
$83.1K - $93.7K
9% of jobs
$93.7K - $104.3K
7% of jobs
$104.3K - $114.8K
3% of jobs
$114.8K - $125.4K
4% of jobs
$125.4K - $136K
2% of jobs
$19.7K
$73.6K
$136K
How much do it problem manager jobs pay per year?
As of Sep 4, 2026, the average yearly pay for it problem manager in Milwaukee, WI is $73,615.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,400.00 and $88,700.00 per year, depending on experience, location, and employer.
What is an IT Problem Manager?
IT Problem Managers are professionals responsible for identifying, managing, and resolving the root causes of recurring incidents within an organization's IT systems. Their main goal is to minimize the impact of problems on business operations by analyzing incident trends, implementing long-term solutions, and preventing future issues. They often coordinate between technical teams and stakeholders to ensure problems are resolved efficiently and permanently.
How does an IT Problem Manager typically collaborate with other IT teams to resolve recurring issues?
An IT Problem Manager frequently works cross-functionally, partnering with service desk staff, incident managers, infrastructure teams, and application support groups to analyze and address persistent IT problems. This involves organizing root cause analyses, facilitating problem review meetings, and ensuring follow-up actions are tracked to completion. Effective communication and documentation are key, as the Problem Manager must coordinate inputs from multiple stakeholders to implement long-term solutions and prevent future incidents. This collaborative approach helps foster a proactive culture and continuous improvement within IT operations.
What are the key skills and qualifications needed to thrive as an IT Problem Manager, and why are they important?
To thrive as an IT Problem Manager, you need a solid understanding of ITIL processes, incident and problem management, and a background in information technology or computer science. Familiarity with IT service management (ITSM) tools like ServiceNow or BMC Remedy, and ITIL certifications, are typically required. Strong analytical thinking, communication, and stakeholder management skills help you excel in identifying root causes and coordinating solutions. These skills are critical for minimizing business disruptions, ensuring service reliability, and driving continuous improvement in IT environments.
What is the difference between It Problem Manager vs It Service Desk Analyst?
| Aspect | It Problem Manager | It Service Desk Analyst |
|---|---|---|
| Primary Role | Identify, analyze, and resolve root causes of IT problems to prevent future incidents | Handle initial user requests, troubleshoot basic issues, and escalate complex problems |
| Certifications | ITIL Foundation, sometimes Problem Management certifications | ITIL Foundation, CompTIA A+ often preferred |
| Work Environment | Typically in IT operations or support teams, focusing on problem resolution | Frontline support, interacting directly with end-users |
| Focus | Proactive problem management and process improvement | Reactive incident handling and customer service |
The It Problem Manager focuses on identifying and resolving underlying IT issues to improve system stability, while the It Service Desk Analyst primarily handles user requests and resolves basic technical problems. Both roles require ITIL knowledge, but their responsibilities and focus areas differ significantly.
What job categories do people searching It Problem Manager jobs in Milwaukee, WI look for?
The top searched job categories for It Problem Manager jobs in Milwaukee, WI are:
Job description
Job Summary:
MDAEdge is a company focused on providing advanced IT solutions. They are seeking a Network and Infrastructure Engineer to troubleshoot and manage network infrastructure while supporting various IT operations and data center activities.
Responsibilities:
• Troubleshoot and administer network infrastructure including LAN, WAN, and wireless systems.
• Manage Cisco Layer 2 & Layer 3 routing, Cisco wireless networks, Cisco PBX administration, and Cisco standard protocols.
• Support IT cabling, infrastructure planning, and design including cable patching, switch configuration, port enable/disable, and network traffic analysis.
• Configure and troubleshoot TCP/IP, DHCP, subnetting, VLAN, and POE.
• Utilize packet capturing tools such as WireShark for network analysis.
• Perform network maintenance, support, and refresh activities.
• Provide smart hands support for remote teams and third-party vendor management for issue escalation and resolution.
• Manage data center infrastructure including power, UPS, HVAC, and cabling.
• Install and troubleshoot server room hardware components such as rack servers, fiber, switches, disk drives, and memory.
• Administer Windows Server operating systems including Windows Server 2016, monitoring, troubleshooting, and parts swaps/repair.
• Configure and manage DHCP, DNS, print servers, file shares, and Microsoft SCCM.
• Support hardware for servers, data backup libraries, and SAN/NAS systems.
• Maintain and refresh server, storage, and backup systems including rackmount installation and configuration.
• Apply Windows Server 2012/2016 policy and security management.
• Provide first-level support for business and plant floor applications, managing issue escalation to subject matter experts.
• Troubleshoot and support manufacturing systems including GALC, AER creation, PTCS, ANDON, and PLC.
• Perform outage and problem management with strong troubleshooting and root cause analysis skills.
• Deliver exceptional customer service and work efficiently under pressure in critical plant floor situations.
• Maintain on-call availability 24x7 and work flexible hours including overtime.
• Lift up to 50 lbs and access IT equipment via ladders and staircases.
• Travel to client sites within the US for short-term support.
• Exhibit strong teamwork, professional demeanor, and ethical standards.
• Communicate effectively in written and oral formats.
• Utilize remote control tools for off-site support.
• Support various manufacturing computer systems and Windows Active Directory configurations.
• Follow change management processes.
Qualifications:
Required:
• 7+ years of experience in network switching (LAN technology).
• Cisco Certified - CCNA.
• Experience in network troubleshooting and administration including Cisco Layer 2 & Layer 3 routing, Cisco wireless networks, and Cisco PBX administration.
• Expertise in packet capturing tools such as WireShark.
• Experience installing and troubleshooting server room hardware components such as rack servers, fiber, switches, disk drives, and memory.
• Administration of Windows Server operating systems including Windows Server 2016, monitoring, troubleshooting, and parts swaps/repair.
• Experience supporting hardware for servers, data backup libraries, and SAN/NAS systems.
• Proficiency in remote control tools and off-site support.
Company:
The world doesn't have a talent shortage. It has a talent alignment problem. MDA Edge exists to fix that. Founded in , the company is headquartered in Sheridan, WY, US, , with a team of 51-200 employees. The company is currently Growth Stage.
MDAEdge is a company focused on providing advanced IT solutions. They are seeking a Network and Infrastructure Engineer to troubleshoot and manage network infrastructure while supporting various IT operations and data center activities.
Responsibilities:
• Troubleshoot and administer network infrastructure including LAN, WAN, and wireless systems.
• Manage Cisco Layer 2 & Layer 3 routing, Cisco wireless networks, Cisco PBX administration, and Cisco standard protocols.
• Support IT cabling, infrastructure planning, and design including cable patching, switch configuration, port enable/disable, and network traffic analysis.
• Configure and troubleshoot TCP/IP, DHCP, subnetting, VLAN, and POE.
• Utilize packet capturing tools such as WireShark for network analysis.
• Perform network maintenance, support, and refresh activities.
• Provide smart hands support for remote teams and third-party vendor management for issue escalation and resolution.
• Manage data center infrastructure including power, UPS, HVAC, and cabling.
• Install and troubleshoot server room hardware components such as rack servers, fiber, switches, disk drives, and memory.
• Administer Windows Server operating systems including Windows Server 2016, monitoring, troubleshooting, and parts swaps/repair.
• Configure and manage DHCP, DNS, print servers, file shares, and Microsoft SCCM.
• Support hardware for servers, data backup libraries, and SAN/NAS systems.
• Maintain and refresh server, storage, and backup systems including rackmount installation and configuration.
• Apply Windows Server 2012/2016 policy and security management.
• Provide first-level support for business and plant floor applications, managing issue escalation to subject matter experts.
• Troubleshoot and support manufacturing systems including GALC, AER creation, PTCS, ANDON, and PLC.
• Perform outage and problem management with strong troubleshooting and root cause analysis skills.
• Deliver exceptional customer service and work efficiently under pressure in critical plant floor situations.
• Maintain on-call availability 24x7 and work flexible hours including overtime.
• Lift up to 50 lbs and access IT equipment via ladders and staircases.
• Travel to client sites within the US for short-term support.
• Exhibit strong teamwork, professional demeanor, and ethical standards.
• Communicate effectively in written and oral formats.
• Utilize remote control tools for off-site support.
• Support various manufacturing computer systems and Windows Active Directory configurations.
• Follow change management processes.
Qualifications:
Required:
• 7+ years of experience in network switching (LAN technology).
• Cisco Certified - CCNA.
• Experience in network troubleshooting and administration including Cisco Layer 2 & Layer 3 routing, Cisco wireless networks, and Cisco PBX administration.
• Expertise in packet capturing tools such as WireShark.
• Experience installing and troubleshooting server room hardware components such as rack servers, fiber, switches, disk drives, and memory.
• Administration of Windows Server operating systems including Windows Server 2016, monitoring, troubleshooting, and parts swaps/repair.
• Experience supporting hardware for servers, data backup libraries, and SAN/NAS systems.
• Proficiency in remote control tools and off-site support.
Company:
The world doesn't have a talent shortage. It has a talent alignment problem. MDA Edge exists to fix that. Founded in , the company is headquartered in Sheridan, WY, US, , with a team of 51-200 employees. The company is currently Growth Stage.
About MDA Edge
Sourced by ZipRecruiter
Industry
Custom software development services
Company size
51 - 200 Employees
Headquarters location
Los Altos, CA, US